Hoteller i Marshall

«My account was charged a “tip charge” of $50 at the time of check in. I contacted Expedia for assistance as I did not receive a response from Glo Best Western and they were able contact the hotel. Expedia informed me the “tip charge” was for “incidental charges” and would be credited back in a couple of days. I had no extra incidentals. Sketchy»

«Clean room, bathroom, everything in working order. Comfy bed and pillows. Only provided shampoo, conditioner and bar soap. No body wash or lotion. Room was small but adequate. Parking lot seemed small for 3 story hotel. Breakfast was average, out of bisquits and bacon when we were there. Had waffles and OJ. Overall value was good. Would stay here again for same price or less.»

«We've stayed at Comfort Inns (and Suites), in the past & this location was perfect as expected. Our only issue was having to wait approximately 15-20 minutes for a desk clerk to arrive. After another customer arrived I foned the motel & and employee arrived advising she'd been cleaning in another area. Amenities including breakfast were great.»

«Staff was great. Some repairs showed. Vent cover crooked and holes in the drywall in my room. They also ran out of pancake mix when I cam down for breakfast. I was in a hurry and couldn’t wait for the helpful staff to restock it.»

«Very happy with our stay.»

«Vert nice room, comfortable Clean..»

«Great»

«Everything is good good clean»

«Beautiful rooms. Very quiet and comfortable. Awesome bed and bedding. Very friendly helpful staff.»

«We switched to this motel last min after having a BAD experience at our original booking. Western Inn was GREAT!!!! VERY HAPPY.»

«Upon checking in...there was a smell....when going to our room and checking the beds (2 queen beds) BOTH BEDS WERE BADLY STAINED.... we were moved to another 2 queen bed room upstairs....also BOTH BEDS STAINED AND GROSS...TRASH STILL IN THE ROOM... When I asked for the Manager, I was told there was no Manager on location, no was there any service staff to change any sheets or clean anything.... I demanded a refund and got one.»

«It was all a very nice stay. Manager even gave us some history of Guthrie and a map of where to go. Why we were there for the junior national finals. Fun time»

«The Rose Cottage was so spacious and quiet and Robin was very friendly and accommodating with requests. She helped with dinner recommendations and shops around town. I would love to come back here again!»

«Needs updated»

«I found earrings in my room that I threw in the trash. The swimming pool area wasn't in good or great shape. The pool area needs some modern upgrades. More seating and better lighting. Breakfast was fair and the was little small for the furniture that was in the room. It was okay. I've stayed in several other SPRINGHILL SUITES MARRIOTT and it was ALOT NICER than this particular facility. The rooms were also much bigger.»

«Handy location and well maintained»

«The friendly front desk. The breakfast was great and so was the staff. The hotel was very clean just the ice machines was not working. I will be coming back.»

«This hotel is showing its age but the room was clean and the beds were comfortable. Unfortunately, the refrigerator in our room ran very loud. We would have requested another room if we hadn’t arrived exhausted.»

«Enjoyed the 3 queen beds in one room for myself and granddaughters and great granddaughters. Very nice room and staff was great and very helpful.»