Hoteller i Marshall

«Staff was great. Some repairs showed. Vent cover crooked and holes in the drywall in my room. They also ran out of pancake mix when I cam down for breakfast. I was in a hurry and couldn’t wait for the helpful staff to restock it.»

«We've stayed at Comfort Inns (and Suites), in the past & this location was perfect as expected. Our only issue was having to wait approximately 15-20 minutes for a desk clerk to arrive. After another customer arrived I foned the motel & and employee arrived advising she'd been cleaning in another area. Amenities including breakfast were great.»

«Great»

«Very happy with our stay.»

«Beautiful rooms. Very quiet and comfortable. Awesome bed and bedding. Very friendly helpful staff.»

«Handy location and well maintained»

«My account was charged a “tip charge” of $50 at the time of check in. I contacted Expedia for assistance as I did not receive a response from Glo Best Western and they were able contact the hotel. Expedia informed me the “tip charge” was for “incidental charges” and would be credited back in a couple of days. I had no extra incidentals. Sketchy»

«The friendly front desk. The breakfast was great and so was the staff. The hotel was very clean just the ice machines was not working. I will be coming back.»

«Clean room, bathroom, everything in working order. Comfy bed and pillows. Only provided shampoo, conditioner and bar soap. No body wash or lotion. Room was small but adequate. Parking lot seemed small for 3 story hotel. Breakfast was average, out of bisquits and bacon when we were there. Had waffles and OJ. Overall value was good. Would stay here again for same price or less.»

«Everything is good good clean»

«I found earrings in my room that I threw in the trash. The swimming pool area wasn't in good or great shape. The pool area needs some modern upgrades. More seating and better lighting. Breakfast was fair and the was little small for the furniture that was in the room. It was okay. I've stayed in several other SPRINGHILL SUITES MARRIOTT and it was ALOT NICER than this particular facility. The rooms were also much bigger.»

«We switched to this motel last min after having a BAD experience at our original booking. Western Inn was GREAT!!!! VERY HAPPY.»

«We hadn’t stayed there in a long time and stayed last night. They filled in the pool with concrete. Room curtains don’t block out the light at all at night. They are sheer and clear in places. There is no milk at breakfast. The staff said they were out. We won’t be back.»

«Staff was there for my check in»

«Vert nice room, comfortable Clean..»

«Upon checking in...there was a smell....when going to our room and checking the beds (2 queen beds) BOTH BEDS WERE BADLY STAINED.... we were moved to another 2 queen bed room upstairs....also BOTH BEDS STAINED AND GROSS...TRASH STILL IN THE ROOM... When I asked for the Manager, I was told there was no Manager on location, no was there any service staff to change any sheets or clean anything.... I demanded a refund and got one.»

«The Rose Cottage was so spacious and quiet and Robin was very friendly and accommodating with requests. She helped with dinner recommendations and shops around town. I would love to come back here again!»

«It was all a very nice stay. Manager even gave us some history of Guthrie and a map of where to go. Why we were there for the junior national finals. Fun time»

«We chose this hotel specifically for the pool for our grandkids. By the time we arrived it was after pool hours but the very kind young man at the front desk gave us an hour in the pool. That made our favorite babies night! Thank you for your kindness & understanding!! We will return just for this reason!»