Hoteller i Marshall

«The room was not clean and the staff was not rest Respect»

«My first time to Marshall and I wasn’t sure what to expect. Check in was quick and very pleasant. The room was large, clean and very comfortable. I didn’t have time to eat the next morning but it looked lovely, Checkout was a breeze! I’m putting the contact information on my phone book. I’ll definitely return there. My grandson is a student at the University of Olivet, so I’ll definitely be back!»

«Parking easy, convenient. Breakfast good, fresh lots of choices. Room was clean and bedding comfortable. Convenient to highway and to town. Bathroom door did not latch. »

«Nice, polite staff. Clean room. Pleasant stay.»

«Drove 2 hours to Hotel and was informed by staff there that Expedia's computers were not communicating properly with theirs. They could not honor reservation confirmation, and charged me for the stay, I had to go to a different hotel. Now Expedia states it will take 10 days to get the charge reversed. Residence Inn staff simply just sent me on my way. Not even helpful to call around yet they gave a confirmation and everything. »

«Filthy dirty. The vents are caked in dust/dirt. Looks like black mold in the rooms that have been painted over. The entire building REEKS of marijuana. Very poorly maintained. It was so bad we almost left but it was late when we checked in and we were tired. Would never return or recommend staying here!»

«We didn’t even stay the night. Went somewhere else. Asked for a refund but non refundable online. He offered us another room but didn’t want it cus of the condition of the first room. Just said we will chalk that $75 up. Room smelt bad. The mattress cover had old blood stains from bed bugs that’s the main reason we didn’t stay. The guy was friendly but a no go for us. »

«Did not stay $100 night for us. when I got there it was another $145 for our dog ridiculous»

«Super nice staff. I found this place after a paid booking was cancelled at another hotel. A little further out that I would like but it was worth it. I got to check out some local bars in Charlotte. A big shout out to Frank. He checked me in and the other staff was very friendly. If you want something clean, inexpensive and not a bad drive to MSU, check out this place.»

«The staff was extremely kind and helpful, especially the young man running the front desk (and operating everything at breakfast). He obviously takes great care in his job and wants to make sure customers are well taken care of, which is always good to see. The building is aged, but appropriate for the price, especially with the service provided.»

«Great place tobstay»

«Didn’t even check in. Pulled into the parking lot and noticed that the windows were busted out of at least 3 of the rooms. Felt very unsafe. Boyfriend went in and checked the lobby and was going to have host show us a room but the lobby was absolutely nasty. We ended up going in and talking to the host and he told me he had already cancelled my booking because the card I used to hold the room didn’t go through. Remind you I use this card only to hold rooms and then use my actual card to pay for ...

«Tv in room didn't work not -a big deal,but our only option was to switch to a less valued room with no price adjustment because we booked 3rd party or check out for a full refund at 730pm. We decided to stay simce it was a 2 night trip. No elevator at all on the property. There's a "bar" but was never opened even at stated hours. The room was outdated, old carpet, and the more we stayed the dirtier we realized the room was. Breakfast was gross, biscuits and gravy were tasteless and the gravy ...

«The room was clean, one plug in didnt work and a bulb missing in bathroom. The bed was hard to sleep on. Overall a nice place.»

«This hotel was amazing! Did not utilize the breakfast but it was great for our stay!»

«Nice hotel, good service»