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Anmeldelser av Villa Makassar

5 out of 5
Villa Makassar
20, Derb Chtouka, Kasbah, Marrakech

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 123 av totalt 194 anmeldelser." "
Rangering på 8 − Bra. 49 av totalt 194 anmeldelser." "
Rangering på 6 − Grei. 14 av totalt 194 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 194 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 194 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

9,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Owen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

Perveen

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

10/10 – Utmerket

Fathia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic Riad, extremely clean, with great service at the restaurant and reception. Special mention to Samira for her welcoming and kindness!
Bodde her 1 natt i februar 2024
Svar fra S.N. den 21. feb. 2024
Dear Fathia, thank you for sharing your feed-back, we are delighted to hear about your fantastic experience at our riad. Your appreciation means a lot to us ! We look forward to welcoming you for another wonderful stay in the future !Best regards,Samira NassohVilla Makassar

10/10 – Utmerket

Giovanna

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Samira e tutto il personale sempre disponibili e cordiali e mettono a proprio agio. La struttura in un tipico riad è bellissima e molto comoda per visitare il centro di Marrakech, le camere molto spaziose e pulite sono silenziose. Consiglio assolutamente
Bodde her 4 netter i februar 2024
Svar fra jalila den 20. feb. 2024
Dear Giovanna,Thank you very much for taking the time to leave such a wonderful review ! We are delighted to hear that you had an excellent experience during your stay with us.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for another memorable stay in the future !Warm regards,Samira NASSOHVilla Makassar

10/10 – Utmerket

Jasung

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
아주 좋은 숙소로 다시 오고싶습니다
아주 좋은 경험이었어요. 좋은 가격과 좋은 사람들, 좋은 장소가 어우러져서 아주 좋은 시간을 보내고 왔습니다. 자마 엘프나에서 멀지 않고 메니나까지고 걸어갈 수 있으며, 그 길은 모두 안전합니다. 호스트가 잘 신경써주며 룸과 식당 루프탑, 함마 모두 적절했습니다. 여기 숙소 짱 좋아요! 여기로 정하세요. 리야드는 그 거대함이 사진에 안담겨서 아쉽네요
정문
정문
리야드 정원
계단
Bodde her 2 netter i februar 2024
Svar fra S.N. den 20. feb. 2024
Dear Jasung,Thank you so much for taking the time to share your experience with us ! We're thrilled to hear that you had such a wonderful stay and that you found our accommodation, amenities, and location to be excellent.We truly value your feedback and hope to have the pleasure od welcoming you back for another fantastic stay in the future.Warm regards,Samira NASSOH,Villa Makassar

10/10 – Utmerket

Katrien

Bodde her 4 netter i februar 2024

10/10 – Utmerket

Colin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My partner and I stayed here over the Christmas holidays. We both loved it. The hotel is an oasis from the chaos of the city. The staff were incredibly friendly and helpful (tea on arrival, waited on hand and foot in the restaurant, drinks brought to our room and even gave us both a gift on our checkout). The breakfast was amazing to the point that we couldn't even fit it all in there was so much provided. It's not too long a walk to the main centre and there were always taxis about outside if you didn't fancy walking it. The room was gorgeous - big bathroom, lovely Moroccan style decor, mini-bar etc The outside area on the roof was awesome with a beautiful view of the mountains. Got to lie in the Jacuzzi, and do some sunbathing with a drink in hand. Would highly recommend a stay here
Bodde her 3 netter i desember 2023
Svar fra S.N. den 20. feb. 2024
Dear Collin, Thank you so much ! We're thrilled you enjoyed your stay during the christmas holidays. Your satisafction is our priority. From the tranquil oasis to the attentive staff and delicious breakfasts, ae're delighted you had a great experience.We look forward to welcoming you back !Best regards,Samira Nassoh,Villa Makassar

10/10 – Utmerket

Luis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023

6/10 – Grei

Adnane

Likte ikke: Renhold og romkomfort
Bodde her 2 netter i september 2023

10/10 – Utmerket

Patricia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nous rentrons de Marrakech… ENCHANTÉS ! Nous avons réservé une chambre dans le riad La Villa Makassar (4 nuits), riad merveilleux où l’accueil de tous les membres du personnel a été vraiment top !!!! Toujours aux petits soins pour nous comme pour tous les touristes rencontrés, nous y retournerons pour toutes leurs qualités : serviables, hyper aimables et souriants quelque soit la demande … Samira la responsable est juste parfaite avec ses hôtes comme avec son personnel ! Des prestations du spa en passant par les petits déjeuners copieux et différents chaque jour (d’ailleurs un énorme merci au serveur et aux cuisines) nous avons vraiment apprécié cette parenthèse marocaine ❤️ À l’arrivée comme au départ la gentillesse et notre confort ont été les maîtres mots qui qualifient notre séjour ! Nous avons quitté le riad en fin d’après midi hier avec 2 gros sandwichs préparés pour nous ….. un geste une nouvelle fois à la mesure de la qualité de cet endroit et surtout du personnel !!!! Mille « Choukran » Samira, ne changez rien ! À bientôt PS : poussez la porte du 20 rue Chtouka … Vous ne serez pas déçus 😉
Bodde her 4 netter i mai 2023

10/10 – Utmerket

Frederick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We arrived late and left early. The short time we were there, they went out of their way to do everything they could for us. Would highly recommend this hotel.
Bodde her 1 natt i april 2023

8/10 – Bra

Ashrymaty og Woodhaven

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was lovely and quite traditional so may be a little different from what Americans are used to. Staff and service was amazing. My only con is that I didn't receive my VIP upgrade or gift.
Bodde her 3 netter i februar 2023

10/10 – Utmerket

Meryl

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent séjour, tout y était parfait: établissement, emplacement, restaurant, et surtout, un personnel aux petits soins!
Bodde her 2 netter i september 2022
Svar fra Juliette den 19. sep. 2022
Bonjour Meryl,Merci pour ces quelques mots. Ce fut un plaisir de vous rencontrer. Nous espérons vous accueillir à nouveau à Villa Makassar. Bien à vous

6/10 – Grei

CLAUDIA

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
It’s nice but overpriced for what you get. AC didn’t work. TV didn’t work.
Bodde her 2 netter i mai 2022

10/10 – Utmerket

Maxim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Above and beyond expectations!
Géniaux du début à la fin! Super accueil, transport et check in facile avec un petit thé. Le petit dej "a la demande" est incroyable, beaucoup d'attention de la part du personnel. Le spa ou la terrasse sont très agréables. Parfait pour un couple qui veut du calme et se relaxer après une journée pleine de bruits et de monde.Je recommanderais la Villa Makassar et je reviendrais sans hésiter!!
Bodde her 2 netter i januar 2020
Svar fra Team Villa Makassar den 3. apr. 2020
Mille mercis Maxime pour ce feedback !

8/10 – Bra

Eric

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
bien situe
Dommage que le jacuzzi sur la terrasse ne fonctionne pas et surtout l’eau n’est pas chauffée idem au spa sinon le personnel est adorable serviable. L’hôtel est beau et bien placé
Bodde her 3 netter i november 2019

4/10 – Dårlig

Verifisert reisende

Reiste med partner
Likte ikke: Renhold
Odeur d'égout dans la salle de bain. Fonctionnement aléatoire de la télévision. Personnel gentil mais très lent
Bodde her 3 netter i januar 2020

8/10 – Bra

Verifisert reisende

Bodde her 5 netter i januar 2020
Svar fra Villa Makassar's team den 15. jan. 2020
Thank you for rating us

8/10 – Bra

Peter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly stay
Stayed for 1 night in Villa Makassar. Very nice and friendly place. Great service from the staff. Beautiful terass. On the negative side, and not to be blamed the Raid, we booked our room from the taxi between Agadir and Marrakech, so we go the last room they had available. The room was small and a bit claustrophobic. If we return again, we will for sure reserve in batter time and make sure to get a suite. All in all, very positive, but to stay more than one night in that small room with limited close to no windows, its not for us.
Bodde her 1 natt i november 2019
Svar fra FRONT DESK TEAM den 28. nov. 2019
Dear Peter, You've booked our first category of room. This room (18sm) is decorated on the Piet Mondrian's theme, which is not bright (you're right) but colorful with the wall like a painting. I am sure that one of our other rooms will suit you better, We hope to welcome you in the future at Villa Makassar.

8/10 – Bra

Sandrine

Likte: Personale og service
Bodde her 2 netter i november 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2019
Svar fra FRONT DESK TEAM den 28. nov. 2019
Many thanks for your feedback even if we can't know who you are

6/10 – Grei

Dimir

Bodde her 3 netter i oktober 2019

4/10 – Dårlig

Adrian

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
The room we book was dark and also have a bad looking toilet,the lid was losing the painting and seems like need a new one , we talk to front desk and right away the offer to us a new room “ upgrade “ without shower, only a jacuzzi where you suppose to take a shower , well it didn’t work at all , we call front desk and they send someone to fixed, nothing was resolved. I don’t blame the staff for this , because all of them specially “ Hanna “ doing a GREAT job, the hotel needs repair all over , we ending having a shower outside in the spa , really inconvenient to move around the hotel to take a shower . I want to thank Hanna for all she did from the beginning Was helping me to park my car and show me the streets are pins the medina I hope that the hotel owner will take care of the repairs have to be done ASAP
Bodde her 3 netter i oktober 2019
Svar fra FRONT DESK TEAM den 28. nov. 2019
Thank you for your feedback. We are sorry for the inconvenience. Indeed, Jacuzzi in Delaunay Deluxe Room had a problem, fixed since. The hotel was fully booked, we had no possibility to upgrade you at this moment. Please note that the owner really takes care of Villa Makassar.

10/10 – Utmerket

Andra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent séjour ! Placé dans un quartier typique de Marrakech, vous trouverez un hôtel remplis d’œuvres d’arts avec une histoire. Le personnel et les services proposés sont parfaits. Les petits déjeuners changent tous les jours et la nourriture est très bonne. Un vrai 5 étoiles ! BRAVO pour la qualité du service.
Bodde her 3 netter i oktober 2019
Svar fra Team Villa Makassar den 28. okt. 2019
Mille mercis pour ce délicieux feedback Au plaisir de vius accueillir à nouveau à Villa Makassar.

10/10 – Utmerket

Manu og France

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lieux charmant avec un personnel à l'écoute des clients et très chaleureux, l'hôtel est très agréable petit déjeuner copieux fait maison des cours de cuisine vous y sont proposés. Spa et massage privatisé sur demande, jacuzzi sûr le toit terrasse et piscine tout le confort souhaitable. On y gardera de très bons souvenirs.
Bodde her 3 netter i oktober 2019
Svar fra FRONT DESK TEAM den 30. nov. 2019
Bonjour, Merci beaucoup pour votre retour. Vous faites désormais partie de l'expérience Villa Makassar. Nous espérons vous accueillir à nouveau dans le futur.

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
tres bon accueil et sens du service jacuzz dans la chambre defaillant, mpossible de prendre une douche avec un jet et chaleur correcte. Chambre luxe qu n en n est pas une du coup car service paye non realise
Bodde her 2 netter i oktober 2019
Svar fra FRONT DESK TEAM den 30. nov. 2019
Bonjour, Nous vous remercions pour ce retour. Nous avons bien entendu réalisé les travaux nécessaires depuis votre passage. Nous espérons vous accueillir à nouveau à Villa Makassar et ainsi être à la hauteur de vos attentes.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2019
Svar fra FRONT DESK TEAM den 28. nov. 2019
Many thanks for this great 5/5

10/10 – Utmerket

Alida&Florian og München, Deutschland

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super schönes Riad! Die Einrichtung ist sehr geschmackvoll und durchdacht! Das Personal ist sehr freundlich und zuvorkommend! Das Frühstück wird jeden Morgen am Tisch serviert, wobei es eine Auswahl an marokkanischen Gebäck-/ Brotvariationen, Säften etc. gibt. Wir haben uns immer schon sehr auf das nächste Frühstück gefreut, weil es toll war jeden Tag andere Spezialitäten zu probieren. Auch das Abendessen im Hotel mit einer traditionellen Tajine kann sehr empfohlen werden. Da wir in unseren Flitterwochen waren, wurden wir zudem mit toll zusammengelegten Handtuch-Schwänen auf unserem Bett begrüßt. Wir empfehlen dieses Hotel uneingeschränkt. Auch die Dachterasse mit Blick auf Palmen und einem tollen Whirlpool lädt zum verweilen ein. Wem das oben auf dem Dach zu viel Sonne ist, kann sich aber auch sehr gut am anderen Pool entspannen.
Bodde her 5 netter i oktober 2019
Svar fra FRONT DESK TEAM den 28. nov. 2019
Thank you very much for this complete review. I hoê we will have the pleasure to welcome you again in the future. Kind regards,

10/10 – Utmerket

Katie og Orlando Florida

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing customer service. We are very thankful that they allowed us to check in early, we only had a few hours of sleep, so this exception was major for us. Everyone was so friendly from beginning to end. The hotel itself is beautiful, you truly escape from all the noise.
Bodde her 1 natt i september 2019

10/10 – Utmerket

Dhru

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was awesome. Staff were fantastic. Nabil,saad,munir,Rashid and the house keeping. Close to the Square easy to go to places and the facilities were great
Bodde her 7 netter i august 2019

10/10 – Utmerket

williams

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent !!! Vraiment !!!
Nous sommes arrivés dans cet endroit merveilleux, et nous avons passé un excellent séjour , tout était parfait l’équipe au Top la restauration sur place à tomber par terre, nous sommes très gourmets dans la famille ... le spa vraiment beau pour ma part les massages sont à la perfection :) là discrétion du personnels nous a laissé bouche B , merci à Karima et Mounir pour avoir mis des étincelles en plus à notre séjour à très vite , nous reviendrons dans votre établissement en décembre , vous souhaitant bonnes fêtes à tous ....
Bodde her 2 netter i august 2019
Svar fra Team Villa Makassar den 21. aug. 2019
Merci cher William pour ce joli commentaire. Nous serons ravis de vous accueillir en décembre prochain. Bien à vous, J.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2019
Svar fra Team Villa Makassar den 19. aug. 2019
Thank you for this 5/5 Kind regards,

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très beau riad en plein cœur de la médina, chaleureux, belle décoration, accueil parfait.
Bodde her 3 netter i juli 2019
Svar fra La Team Villa Makassar den 12. juli 2019
Merci beaucoup pour ce retour. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et espérons vois accueillir dans le futur.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juni 2019
Svar fra Team Villa Makassar den 28. juni 2019
Merci pour cette note de 5/5 nous sommes ravis que vous ayez apprécié votre séjour parmi nous et espérons vous recevoir dans un futur proche :)

2/10 – Forferdelig

Verifisert reisende

Bodde her 3 netter i juni 2019
Svar fra Team Villa Makassar den 28. juni 2019
Compte tenu de ce terrible 1/5, il semble que nous n'avons pas répondu à vos attentes !? Nous en sommes très surpris car nous prenons grand soin de nos clients ! En revanche, en client Anonymous, il nous est difficile de comprendre le pourquoi de votre mécontentement.

8/10 – Bra

Verifisert reisende

Bodde her 4 netter i mai 2019

8/10 – Bra

Verifisert reisende

Bodde her 3 netter i april 2019

4/10 – Dårlig

Kathleen

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
This is a 3 star hotel
The room I reserved was a Superior room. One-third of the very small room had an oversized bathtub but no shower. I was told the only other available room was a suite for 50 euro additional. It took 6 hours before my room was made available to me at approximately 5:00 in the evening. Access to electrical outlets to charge devices was very limited, difficult and involved disconnecting lamps to gain access. Since I was leaving for the airport early the next morning, i asked for breakfast at 7:00 that morning and was told that my request would be accommodated. When I arrived that morning, however, i was told that breakfast for me was arranged for 8:00. They managed to get me some breads and coffee after waiting 25 minutes. Very disappointing stay.
Bodde her 1 natt i april 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Très sympa !
Bodde her 4 netter i april 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
trés bon accueil ,personnel disponible, belle chambre petit bemol pour le petit dejeuner,il manque fruits secs et fruit.
Bodde her 4 netter i april 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous Art Deco hotel. Totally unexpected and tasteful
Bodde her 4 netter i mars 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 5 netter i mars 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This riad is absolutely stunning. The staff goes above and beyond to ensure the highest level of luxury goes off without a hitch. We stayed in the suite with a fireplace and couldn't bare to leave. We were assisted with guides, late night fireplace lighting, room service, and any other manner of help to make our trip the best it could be. I will absolutely be coming back to drink their bar dry of whiskey again soon.
Bodde her 5 netter i mars 2019
Svar fra J. / SALES MANAGER den 27. mars 2019
Dear Anonymous ;) Thank you so much for this kind review. We hope to welcome you another time at Villa Makassar. Sunny regards,

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the main city sites. Helpful staff, knowledgeable and friendly. Room was lovely, spacious, clean, everything we needed.
Bodde her 3 netter i mars 2019

8/10 – Bra

Verifisert reisende

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good boutique hotel at the heart of Marrakech. Rooms are spacious and comfortable but cleaning was lacking. Staff were attentive but service inconsistent. Room amenities rather lacking - including no tea/coffee maker.
Bodde her 3 netter i februar 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2019

8/10 – Bra

Ceci og Hong Kong

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We spent two nights with Villa Makassar. We stayed in the luxury room on the ground floor, near the kitchen, on the first night. It was a bit worn out and we could hear the conversation outside our room easily. We notified the staff on the second day and they offered us a standard room on the 1st floor. Though we can still hear conversations when people walk around, the frequencies were much lower and we can have a good sleep. All staff are nice with great hospitality, and listens to our comments and feedbacks. We also booked a car for dinner to Al Fassia. The driver is also very nice and they offered us a phone to call them when we finish the dinner so that he can picked us up back to the hotel. It is walkable to the old medina in about 20 minutes, but it would be safer to take a taxi or the hotel's car at night.
Bodde her 2 netter i desember 2018

10/10 – Utmerket

Dusi og Heidelberg

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wunderschönes Riad im Art Deco Stil in der Medina von Marrakesch. Die Betreuung ist persönlich und super-freundlich. Ein echtes Rund-um Sorglospaket.
Bodde her 5 netter i desember 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Parfait. Bel accueil, superbe riad décoré sur une base art déco et au gré des voyages du propriétaire. Etablissement très soigné et très agréable. Une magnifique terrasse avec un jacussi sur le toit ou vous pourrez vous faire servir ce que vous voulez.
Bodde her 3 netter i desember 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It’s amazing!! Friendly staffs and wonderful fireplace inside the room!
Bodde her 1 natt i desember 2018