Badstue, spabad, tyrkisk bad/hamam og hydroterapi
Sjekk tilgjengelighet

Anmeldelser av Labranda Rose Aqua Parc

4 out of 5
Labranda Rose Aqua Parc
Avenue Mohammed VI, Marrakech

Anmeldelser

6,6
Rangering på 10 − Utmerket. 47 av totalt 333 anmeldelser." "
Rangering på 8 − Bra. 115 av totalt 333 anmeldelser." "
Rangering på 6 − Grei. 95 av totalt 333 anmeldelser." "
Rangering på 4 − Dårlig. 42 av totalt 333 anmeldelser." "
Rangering på 2 − Forferdelig. 34 av totalt 333 anmeldelser." "

7,2/10

Renhold

7,0/10

Personale og service

7,0/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Adam og A

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fikk ikke barneseng
Dårlig service. Ekel bad.fikk ikke infos om hotelet. Dårlig hotel

10/10 – Utmerket

Elodie Chantal

Likte: Renhold og overnattingsstedets bygg og tilstand
Parfait
Bodde her 7 netter i april 2024
Svar fra Front Office Manager den 24. mai 2024
Dear,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regardsErrassikh YassineFront Office Manager

8/10 – Bra

Hanane

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel très bien situé et propre
Bodde her 4 netter i april 2024
Svar fra Front Office Manager den 24. mai 2024
Dear,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regardsErrassikh YassineFront Office Manager

8/10 – Bra

Erfan

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024

6/10 – Grei

KARI og London

Reiste med partner
Ok place to stay - not a four star. Tired and in need of a refurb. Works well for just a place to lay your head as not far fr centre of Marrakech and very close to train station and Mall.
Bodde her 5 netter i november 2023
Svar fra Yassine, Front Office Manager den 17. jan. 2024
Hello,Thank you for choosing our hotel for your vacation. I really appreciate you bringing this issue to our attention.Sincerely.YASSINE YASSINEFront Office Manager

6/10 – Grei

Mark

Reiste med partner
Likte: Personale og service
For the price it is good ,just don’t expect to much , expectations is key.
Bodde her 4 netter i januar 2024
Svar fra Yassine, Front Office Manager den 12. jan. 2024
Hello,Thank you for choosing our hotel for your vacation. We are truly sorry to hear that your experience was frustrating, but I really appreciate you bringing this issue to our attention.We wish to see you again during a future stay so that you can discover our warm house.Sincerely.YASSINE YASSINEFront Office Manager

6/10 – Grei

Kevin

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Yassine, Front Office Manager den 12. jan. 2024
Dear,Thank you for your review of our hotel, we are absolutely delighted to read your glowing comment. You can't imagine how much it warms our hearts. We're so happy to hear that you loved your experience at Labranda Rose aqua parc, from the food to the ambiance, and hope to welcome you again very soon.Please accept, Madam, Sir, our best regardsErrassikh YassineFront Office Manager

8/10 – Bra

jean-michel patrick

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 7 netter i november 2023

6/10 – Grei

Aurelie

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i oktober 2023
Svar fra Yassine, Front Office Manager den 23. okt. 2023
Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regardsErrassikh YassineFront Office Manager

4/10 – Dårlig

Sameera

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i august 2023
Svar fra Yassine, Front Office Manager den 26. aug. 2023
Dear guestThank you for choosing our hotel for your vacation. We are truly sorry to hear that your experience was frustrating, but I really appreciate you bringing this to our attention.We wish to see you again during a future stay so that you can discover our warm house.Sincerely.YASSINE YASSINEFront Office Manager

6/10 – Grei

Hajar

Likte: Personale og service
The hotel is nice and the stuff very helpful
Bodde her 4 netter i august 2023
Svar fra Yassine, Front Office Manager den 19. aug. 2023
Dear,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regardsErrassikh YassineFront Office Manager

6/10 – Grei

Amandine

Likte: Renhold og personale og service
Bodde her 7 netter i juli 2023
Svar fra Yassine, Front Office Manager den 5. aug. 2023
Dear,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regardsErrassikh YassineFront Office Manager

2/10 – Forferdelig

Linda

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel très vieillissant , sombre et pas du tout convivial. Ne dépasse pas 2 étoiles
Bodde her 3 netter i juli 2023
Svar fra Yassine, Front Office Manager den 1. aug. 2023
BonjourNous vous remercions d'avoir choisi notre hotel pour vos vacances, Nous sommes vraiment désolé d'apprendre que votre expérience n'a pas ete a la hauteur de vos attentes, mais j'apprécie vraiment que vous ayez porté ce problème à notre attention.Nous souhaitons vous revoir los d'un prochain sejour pour qu vous puissiez decouvrire notre maison chaleureuse.Tres cordialement.ERRASSIKH YASSINE Front Office Manager

10/10 – Utmerket

Emmanuelle

Likte: Renhold og overnattingsstedets bygg og tilstand
Sauf que les femmes de service se mêle de ce que les regards pas comme par exemple le jour de départ elles viennent à 9h30 10h nous demande de sortir plus il font des réclamations sur les draps mouillés pas mouillés manque vous êtes trois personnes il vos faux que trois ext
Bodde her 1 natt i juli 2023
Svar fra Yassine, Front Office Manager den 1. aug. 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguéesERRASSIKH YassineFront Office Manager

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bof bof
Séjour correct dans l'ensemble mais l'hygiene des toilettes dans l'hall, les piscines (troubles en fin de journée, cheveux qui flottent...) laisse à désirer ! Chambres propres et faites tous les jours. Restaurant correct mais nous sommes avons fini avec une intoxication alimentaire en fin de séjour !!!
Bodde her 5 netter i juli 2023
Svar fra Yassine, Front Office Manager den 1. aug. 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguéesERRASSIKH YassineFront Office Manager

6/10 – Grei

Sara

Bodde her 8 netter i juli 2023
Svar fra Yassine, Front Office Manager den 19. aug. 2023
Dear,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regardsErrassikh YassineFront Office Manager

8/10 – Bra

khaldoun

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service og fasiliteter
Très bon séjour, une ambiance magnifique où on s’ennuie jamais un grand merci à toute l'équipe d'animation pour les activités et les soirées et un gros cœur pour le responsable du restaurant ainsi que tous les serveurs. Ils ont tous été super gentil et aux petits soins. A très vite Manal
Bodde her 4 netter i juli 2023
Svar fra Yassine, Front Office Manager den 28. juli 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguéesERRASSIKH YassineFront Office Manager

8/10 – Bra

CLAUDIA og mezzanego

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Struttura con piscine e acquapark. Ho trovato anche la spa e devo dire che le ragazze sono state veramente brave. Camere spaziose e con frigo in camera. Tornerei volentieri per più di due notti
Bodde her 2 netter i juli 2023
Svar fra Yassine, Front Office Manager den 18. juli 2023
ciao tutto il team del nostro hotel Labranda rose aqua parc ti ringrazia per questo ottimo feedback che hai avuto cura di condividere.Siamo lieti di leggere che hai particolarmente apprezzato la professionalità e la gentilezza dei nostri team, nonché la qualità dei nostri servizi.Cordiali salutiErrassich YassineResponsabile Front Office

10/10 – Utmerket

Mohamed

Bodde her 2 netter i juli 2023
Svar fra Yassine, Front Office Manager den 11. juli 2023
Dear Mohamed,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regardsErrassikh YassineFront Office Manager

2/10 – Forferdelig

Heather

Likte: Renhold og romkomfort
Likte ikke: Personale og service
DO NOT BOTHER!
This was probably the worst hotel we have ever been to, we were discriminated against, they treated our Moroccan friends better than us (We are White English/British for reference) and they made it glaringly obvious. Just one example - we tried booking into one of the 2 restaurants all week and they kept telling us they were full, but when our Moroccan friends asked they got in the same day booking! this is NOT the only thing. The all inclusive food was repeated & honestly i think i enjoyed food from 1 of the 5 days we stayed here. The maintenance that is needed for this hotel was crazy, the slides had lost their glossy coat & every time you'd go down them you'd scrape all up your back, the aqua park pool & bar pool was falling apart, the Lino that lined the pool was coming away so you'd be stepping on bubbled up Lino floating in the pool, the pool bar DOESNT serve cocktails only the main pool, the rooms are VERY old fashioned, its all local alcohol not premium which is worrying. There ISNT 3 restaurants like they claim, there are 2 and one Snack bar. All inclusive lasts from 10 am to 5 pm at the pool bar & also the aqua park pool closes at 6pm. the main bar closes for all inclusive at 11pm, you can keep on drinking but have to pay! the slides don't constantly stay on they are on for a small majority of the day, There are honesty endless amounts i could say about this hotel. just DONT BOTHER. i have ran out of allowable characters! horrible staff & waste of money
Bodde her 4 netter i juni 2023
Svar fra Yassine, Front Office Manager den 23. juni 2023
Deaur Guest,Thank you for the review. We are truly sorry to hear that your experience was frustrating, but I really appreciate you bringing this issue to our attention.We wish to see you again during a future stay so that you can discover our warm house.Sincerely.YASSINE YASSINEFront Office Manager

6/10 – Grei

Julieanne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The weather was fantastic, the hotel entertainment didnt seem to cater for English speaking guests.
Bodde her 4 netter i mai 2023
Svar fra front office manager den 4. juni 2023
Hi Thanks for choosing our hotel for your vacation, also for your review, we hope to see you again.Cordially .

10/10 – Utmerket

christine

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is located in the new Marakech area. Easy to get taxi. Only 15 minutes from airport. Very big, nice and clean hotel. Facility is excellent, with big swimming pool and kids aqua park. About 2.5 km from Jemaa El Fna, the biggest market in Marakech. Definitely a place to go in Marakech. Old Marakech is close to Jemaa El Fna, however cannot be accessed with cars, very small alley. It is a lot better to stay in the new area. Feel safer.
Bodde her 2 netter i mai 2023
Svar fra Mami, Guest Relation Manager den 31. mai 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Séjour du 12 au 17 mai 2023
Chambre 406 = impossible de dormir la nuit avec le bruit des voitures sur l’avenue Mohammed IV surtout avec des enfants sachant que c’est une chambre familiale. Chambre spacieuse mais finition à refaire carrelage casser dans la chambre etc… L’hôtel est à rénover en général de toute façon. La piscine aquapark le liner se décolle de partout et il manque même du Carellage sur le coco bar ce qui peut être dangereux pour les enfants. Jeu d’enfants la piscine était trop froide pour eux. Restauration : j’ai pris all inclusive et j’ai manger au buffet que à mon arriver le reste du temps j’ai mangé dehors. Pas de choix, petit buffet, pas de dessert, pas de yaourt même le petit dej n’est pas bien. Déconseille cet hôtel.
Bodde her 5 netter i mai 2023
Svar fra Yassine, Front Office Manager den 20. mai 2023
BonjourNous vous remercions d'avoir choisi notre hotel pour vos vacances, Nous sommes vraiment désolé d'apprendre que votre expérience a été frustrante, mais j'apprécie vraiment que vous ayez porté ce problème à notre attention.Nous souhaitons vous revoir los d'un prochain sejour pour qu vous puissiez decouvrire notre maison chaleureuse.Tres cordialement.ERRASSIKH YASSINE Front Office Manager

10/10 – Utmerket

Arul Demel Kly Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Vielen Danke
Bodde her 6 netter i april 2023
Svar fra Yassine, Front Office Manager den 12. mai 2023
Hallo,Vielen Dank, dass Sie unser Hotel für Ihren Urlaub ausgewählt haben. Wir hoffen, Sie wieder bei uns begrüßen zu dürfen.YassineFront-Office-Manager

10/10 – Utmerket

Eden

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i mars 2023
Svar fra Yassine, Front Office Manager den 31. mars 2023
Dear,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regardsErrassikh YassineFront Office Manager

8/10 – Bra

Yannick

Reiste med en gruppe
Likte: Renhold
…
Bodde her 3 netter i mars 2023
Svar fra Yassine, Front Office Manager den 25. mars 2023
Hello,We appreciate you taking the time to let us know about your experience. Your comments are appreciated and the satisfaction and quality of the experience of our customers are our daily motivation! We also appreciate your highlighting the excellent service you received from our ambassadors. We hope to have the pleasure of welcoming you in the future. Best regards,

8/10 – Bra

Nhuong

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay for last minute booking.
It is Ok to stay, since we are on the last minute booking. We have to pay a little too high for it. The breakfast and dinner buffet are OK. The room clean but AC doesn't work. 30 minutes walk to Medina or 30 - 50 Dirham for taxi.
Bodde her 3 netter i mars 2023
Svar fra Gest Manager den 22. mars 2023
dear customer,We are delighted that you enjoyed your stay with us, despite the fact that you booked at the last minute and paid a little more. We are glad that you found the breakfast and dinner buffet satisfactory and that you appreciated the cleanliness of your room.However, we are sorry to hear that the air conditioning in your room was not working properly. We apologize for this inconvenience and would have liked you to inform us immediately so that we could resolve this problem quickly for you.Yours sincerity

4/10 – Dårlig

ANGELE

Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2022
Svar fra ERRASSIKH YASSINE Front Office Manager den 3. mars 2023
Dear Sir, The whole team of our hotel thanks you for this very good feedback that you have taken care to share with the Trip Advisor community. Looking forward to welcoming you, accept sir our most sincere greetingsERRASSIKH YASSINEFront Office Manager

10/10 – Utmerket

Joyce

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2023
Svar fra Yassine, Front Office Manager den 18. mars 2023
Hello,We appreciate you taking the time to let us know about your experience. Your comments are appreciated and the satisfaction and quality of the experience of our customers are our daily motivation! We also appreciate your highlighting the excellent service you received from our ambassadors. We hope to have the pleasure of welcoming you in the future. Best regards,

2/10 – Forferdelig

Latifa

Bodde her 2 netter i desember 2022
Svar fra YASSINE YASSINE Front Office Manager. den 6. jan. 2023
Dear ,Thank you for taking the time to share your experience on our page.We have read your comment with great attention and are sorry to read your dissatisfaction. We hope to welcome you soon so that you can better discover our warm house. Cordially,YASSINE YASSINEFront Office Manager.

8/10 – Bra

Ivan

Likte: Renhold og personale og service
Bodde her 2 netter i desember 2022
Svar fra YASSINE Front Office Manager. den 23. des. 2022
Dear Ivan,The entire Labranda Rose Aqua Parc team thanks you for this very good feedback that you have taken care to share.We are delighted to read that you particularly appreciated, We make it a point of honor to offer our guests our best services so that you can enjoy your holidays in the best possible way.Very cordially.YASSINE YASSINEFront Office Manager.

10/10 – Utmerket

Mehvish

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic for families and great value for money
Amazing holiday and stay. The hotel is very well located with access (by foot) to Gueliz, Hiverage, Mall, CR7 hotel, bus station, and Jema El Fena only 50 dirham taxi away. The hotel staff were excellent, the food was unique every day and 5*, the rooms were good, the seating area is very good, the spa was good, and the pool, etc was good. Value for money this hotel is a solid 10/10.
Bodde her 5 netter i oktober 2022
Svar fra YASSINE Front Office Manager. den 26. okt. 2022
Dear Client,The entire Labranda Rose Aqua Parc team thanks you for this very good feedback that you have taken care to share.We are delighted to read that you particularly appreciated, We make it a point of honor to offer our guests our best services so that you can enjoy your holidays in the best possible way.Very cordially.YASSINE YASSINEFront Office Manager.

4/10 – Dårlig

Mathilde

Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
J’ai payé pour 6 nuits en tout compris pour 3 restaurants, sauf qu’un des restaurants a été privatisé pendant tous mon séjour je n’ai donc pas pu en profiter mais j’ai pourtant payé le prix fort pas de réduction par rapport à cela. Et puis le snack où il faut réserver à l’avance pour pouvoir manger un sandwich/panini ou une pizza ! La nourriture globalement était très moyenne et peu de choix, si on arrive en premier c’est bon sinon après on a pas tout
Bodde her 6 netter i oktober 2022
Svar fra YASSINE Front Office Manager. den 15. okt. 2022
Dear Mathilde,Thank you for taking the time to share your experience on our page.We have read your comment with great attention and are sorry to read your dissatisfaction. We hope to welcome you soon so that you can better discover our warm house. Cordially,YASSINE YASSINEFront Office Manager.

10/10 – Utmerket

Abdelhak

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very good service nice peaceful
Bodde her 2 netter i oktober 2022
Svar fra YASSINE Front Office Manager. den 14. okt. 2022
Dear Mrs Abdelhak,The entire Labranda Rose Aqua Parc team thanks you for this very good feedback that you have taken care to share.We are delighted to read that you particularly appreciated, We make it a point of honor to offer our guests our best services so that you can enjoy your holidays in the best possible way.Very cordially.YASSINE YASSINEFront Office Manager.

2/10 – Forferdelig

Mohammed

Reiste med en gruppe
Likte: Fasiliteter
Likte ikke: Personale og service
Staff very unhelpful... Rooms are boring and dated. The whole toilet was moving, it took them 4 days to move me to a room where the shower wasn't even working. Appalling
Bodde her 7 netter i september 2022
Svar fra YASSINE YASSINE Front Office Manager. den 29. sep. 2022
Dear Mohammed,Thank you for taking the time to share your experience on our page.We have read your comment with great attention and are sorry to read your dissatisfaction. We hope to welcome you soon so that you can better discover our warm house. Cordially,YASSINE YASSINEFront Office Manager.

4/10 – Dårlig

Stephanie

Bodde her 2 netter i september 2022

10/10 – Utmerket

Dehiba

Reiste med familie
Likte: Renhold og romkomfort
Tout est bien seulement les repas
Bodde her 4 netter i september 2022
Svar fra YASSINE YASSINE Front Office Manager. den 29. sep. 2022
Bonjour Dehibatoute l’équipe de Labranda Rose Aqua Parc vous remercie pour ce très bon retour que vous avez pris soin de partager . Nous sommes ravis de lire que vous avez tout particulièrement apprécié , Nous mettons un point d'honneur à offrir à nos hôtes nos meilleurs services afin que vous puissiez profitez de vos vacances, de la meilleure des façons .Tres cordilement.ERRASSIKH YASSINEFront Office Manager.

6/10 – Grei

Calogero

Likte: Renhold
Bodde her 3 netter i september 2022
Svar fra YASSINE YASSINE Front Office Manager. den 19. sep. 2022
Hello,The whole team and I would like to thank you for coming to our hotel and then submitting this very constructive opinion.We are sorry that your experience was not perfect due to some constraints and we will do everything to ensure that it does not happen again.Do not hesitate to come back to our hotel and ask to see the accommodation manager. I will do my best to make your experience go well.Good for you.

2/10 – Forferdelig

Roelanda

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ik was niet tevreden Eten was één zijde Slecht airco vooral in de nacht deed niks Bloedheet Veel geld betaald voor 4 nacht Is niet aan te raden
Bodde her 4 netter i juli 2022
Svar fra direction den 25. juli 2022
Thank you for choosing to stay at the Labranda and providing your honest feedback on Expedia.com. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We sincerely hope your last experience with us will not prevent you from trusting us again and we look forward to welcome you at Labranda Marrakech in the future. Best regards

10/10 – Utmerket

Ahmed

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel
Bodde her 2 netter i juli 2022
Svar fra direction den 25. juli 2022
Thank you for your comment and we will be happy to welcome you back soon

6/10 – Grei

Mehdi

Reiste med familie
Likte ikke: Romkomfort
Bodde her 4 netter i mai 2022
Svar fra direction den 5. juli 2022
Je vous remercie pour ce retour. Je suis sincèrement heureux d’apprendre que notre travail et nos efforts pour vous satisfaire ont été appréciés.

8/10 – Bra

Bertrand

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bel établissement avec de belles installations, un personnel très accueillant et de bons restaurants. Personnel très accueillant, proche du centre ville de Marrakech. Seul point négatif : très bruyant car sur une avenue très très passante
Bodde her 4 netter i mai 2022
Svar fra direction den 5. juli 2022
Je vous remercie pour ce retour. Je suis sincèrement heureux d’apprendre que notre travail et nos efforts pour vous satisfaire ont été appréciés.

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Labranda review
Overall the staff were friendly and the food tasted great. However, we checked in at 4pm but our room was not ready. We had to wait 30 mins for our room to be cleaned and ready for use.
Bodde her 5 netter i mai 2022
Svar fra Quality Manager den 5. juli 2022
Thank you for this feedback. I am sincerely happy to learn that our work and our efforts to satisfy you have been appreciated.

10/10 – Utmerket

Sarah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i april 2022

8/10 – Bra

Inas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bien
Oui c'était bien sauf les chambres doivent être un peu rénover mais sinon le reste était bien le resto la piscine...
Bodde her 1 natt i mars 2022
Svar fra Quality Manager den 23. mars 2022
Bonjour Mme Inas, Nous vous remercions infiniment pour votre avis, espérant vous recevoir de nouveau pour une expérience plus mémorable. A bientôt

8/10 – Bra

Audrey

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
- Buffet varié et restaurants au choix - Agréable service et personnel à l’équipe - Bonne équipe d’animation
Bodde her 5 netter i november 2021
Svar fra Quality Manager den 16. nov. 2021
Merci infiniment pour votre avis concernant notre établissement. Nous sommes ravis que vous ayez apprécié votre séjour chez nous et nous avons hâte de vous accueillir de nouveau prochainement. Chaleureusement,

10/10 – Utmerket

Kaoutar

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
O top du top
Bodde her 1 natt i november 2021
Svar fra Quality Manager den 16. nov. 2021
Merci infiniment pour votre avis concernant notre établissement. Nous sommes ravis que vous ayez apprécié votre séjour chez nous et nous avons hâte de vous accueillir de nouveau prochainement. Chaleureusement,

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2021
Svar fra Quality Manager den 23. okt. 2021
Merci infiniment d'avoir pris le temps de partager votre avis concernant notre établissement. Nous sommes ravis que vous appréciez votre expériencel. Chaleureusement,

6/10 – Grei

Najat

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2021
Svar fra Quality Manager den 27. sep. 2021
Bonjour Najat, Nous vous remercions d'avoir pris le temps et partager votre vote suite à votre expérience parmi nous. Nous étudions chaque commentaire des clients avec attention et nous discutons tous les points avec nos collaborateurs dans le but d'une amélioration continue. Espérant pouvoir vous recevoir afin de comprendre ce qui a mal déroulé pendant votre séjour d'après la note que vous nous avez attribué, il est clair que votre expérience n'ait pas été à 100% satisfaisante Dans cette attente, je vous prie d'agréer, mes sincères salutations

6/10 – Grei

sonia

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hôtel catastrophique, décevant ne mérite pas 4 étoiles plutôt un 3 étoile. Par contre emplacement au top
Bodde her 1 natt i august 2021
Svar fra Quality Manager den 22. aug. 2021
Bonjour, nous vous remercions pour votre avis. Cependant, nous sommes désolés si votre experience parmi nous n'ait pas été à la hauteur de vos attentes, nous serons très reconnaissants si vous partagez avec nous plus de détail à propos de votre séjour pour comprendre ce qui a mal déroulé A bientôt,