Hoteller i Marcellus

«The hotel is a bit dated, but the outdoor garden areas are very nice. The check in staff was not particularly welcoming. Our main issue was that there was no room service at all unless you asked for it in advance but we were never told we needed to ask. At check-in we should have been asked if we want room service or at least be told we would have to ask to get it. Therefore we stayed 3 days with no room service despite paying $300 a night. The breakfast was little above the normal hotel free ...

«Godt opphold og vennlig personale. Gode fasiliteter og enkel frokost inkludert (selv om det meste kun var sukker). Kan fint bo her igjen.»

«Place is updated with nice renovations and hardwood flooring. Also had a microwave, fridge and TV. Really great value on the dollar. Close to Trader Joe’s.»

«Nice place for the money in the area. Having a kitchen and table go a long ways for someone spending lots of time in a hotel. Was in a bit secluded area, which has its benefits. But not really walking many places.»

«Love how helpful the staff was and having a restaurant on site was great.»

«Breakfast was only ok. Juice machine broken. No eggs. Need more protein options.»

«the building is old but I heard that they planned to remodel soon.»

«Staff was very helpful»

«Excellent customer service.»

«Simple, Clean, good spot after a long flight and getting to airport quickly»

«No a place for consider to stay, terrible facility, no maintenance»

«This place should not even be open for business. Shame on Expedia for even allowing it on their site! If it wasn’t so late I would have gone somewhere else. The place is in complete disrepair, they do claim to be “under renovation” but I highly doubt it, it’s more like a demo project. The floors are soft in places and I kept praying we wouldn’t fall through. The smoke detector was missing, the door to the room had a considerable gap even when closed. The sheets didn’t look or feel clean. The ...

«Don’t just walk, run away from this property if you don’t want to feel like you might actually pick up some disease by staying there. Based on condition of the property, I believe their license should be revoked to receive guests. We stayed at room 140, and this is what we found: broken curtains and furniture; stained, filthy seat cover and carpet; stained towels and pillowcases; cockroaches!!! These are unacceptable and unsanitary conditions! This was probably the worst motel I have ever stayed ...

«Found empty drug bags in the room sheets were filthy coffee maker was busted»

«Not family friendly. A lot of out of town workers. Dirty couches and rooms. Said I had an upgrade and I never got one. Moved to different hotel.»

«They had to change our room during late night after we had complaint on AC, but new room didn’t had enough amenities of microwave, stove and big refrigerator. We had to run to lobby to use microwave even for warming up milk. Staff had to consider this and please take care of maintenance. Apart from this bad experience, everything was good.»