Hoteller i Marcellus

«We left early due to the strong smell of marijuana inside the building. The staff was friendly enough however they did not enforce the no smoking policy. We did not get to enjoy the pool or breakfast due to the stench. We also were there to visit our granddaughter but we didn't dare bring her back to the hotel due to the people outside the doors smoking pot and the horrible smell in the hallways, which was obviously coming from the rooms. Upstairs was the worst. I understand it's legal but ...

«Overall, for what you pay, the hotel is really run down and the breakfast in the morning was basically juice, coffee or fruit»

«I booked this room for a concert that was cancelled, this property must have a no cancellation policy as I could not cancel my stay even weeks in advance.»

«yes»

«Enjoyed my stay and would highly recommend.»

«clean room, good breakfast, convenient parking. »

«Needs lots of work. Would not recommend »

«The inn itself is clean, food receptionists very nice, but their supervisor is horrible, very disrespectful. We left our iPad in the side draw of the bed. We called them, the supervisor was very disrespectful saying they didn’t find it and the hotel is not responsible for anything we left behind, she said it not in a nice way and disrespectful manner. And hung up on me»

«The breakfast is nice!»

«Hot tub was broken. Blood on the sheet. Our room was close to the bar and it was so loud our baby kept waking up all night long, well after the 11pm close time. Staff was nice and respectful.»

«Nice and quiet place for the family»

«Clean room, good breakfast, easy parking. The pool was really dirty but everything else was clean.»

«Good stay clean rooms felt like a safe hotel, comfy beds, nearby place to eat. Would stay here again. Nice staff.»

«Location fine. Problems with the door not locking and shower broken. We had to change room at 8:30 at night The staff was very helpful but it was a hassle.»

«Nothing great or poor just ok»

«Vibrant colors and comfortable lounge area with breakfast was nice. Free parking was excellent and easy to access. Room was mostly clean but shampoo/conditioner had not been refilled before my stay and were not refilled on my cleaning day. Staff were somewhat helpful but not as helpful as they could have been, especially regarding the snacks for purchase when they were not willing to point to something I was looking for even though I asked and instead let me find it myself.»

«Parking was great. Breakfast was very good. Staff allowed a party to keep guests awake after midnight. When asked for a room transfer they were very helpful and immediately provided with a different room away from the noise and rowdy guests. Staff did ask rowdy guests to be quiet several times. However when rowdy guest continued to be rowdy they did nothing other than provide us with a different room.»

«Beautiful place, but needs more friendly staffs and was out of service for all days that we stayed, breakfast was good but rooms was not cleaned I have to request it»

«Super nice and clean place»