Hoteller i Marcellus

«Room was clean. Staff was hard to find, Average stay »

«Staff great Very accommodating Need new carpet Good breakfast »

«Worst place I ever stayed had to cancel stay early due to the unethically horrible manager. Did not issue a refund for the night that I didn't get to stay. Pretty much robbed me for $100 and caused my trip to be complete chaos would not recommend staying here to anyone that could help it also the room keys worked only half the time. Two thumbs down !!! »

«None of the amenities we went there for were in order. Pool was out the number 1 reason we went. Booked a room with bathtub did not get but shower. Hairs on the shower walls»

«Loved that housekeeping has visited my room everyday I have been there. Fresh towels and restroom supplies. Thank You very much. »

«We've stayed her before, that's why we returned. Fruendly staff and overall nice place. »

«I booked a king suite and after checking in and entering the room, it was NOT a suite but rather just a king room with no chairs or sofa. The night staff person was very cordial but said that there were no king suites available. What is the purpose of reserving a particular type of room only to find out that none is available? We were given a substandard room that looked like a construction zone! I was refunded a seemingly small amount for the inconvenience, but I believe I should have been ...

«Staff is horribly inconsiderate »

«The bed was nice. Most of the outlets in the room didn’t work, including the bathroom outlet outlets. The towels were small and thin the light fixtures and TV were extremely outdated, but we were comfortable. The microwave worked, but the turntable inside didn’t match the microwave. It had a weird smell throughout the hotel.»

«It was good for me »

«Nice room »

«I was very pleased somewhat with the cleanness of the room. However, only place that annoyed me I noticed the television screen needed to be clean and the pictures on the wall. I also had an issue in the shower where the water actually floated from the floor of the shower underneath of the block scrip on the floor into the middle of the floor in the bathroom but a pipe was there in case of flooding. We had to put down towels to absorbed it.»

«Stay was okay! Excellent coffee 👌👌 Outlet beside bed didn’t work, ants in the room, shower leaked all over the floor. »

«Low water pressure in shower.»

«The room was clean and the pool was warm on a wintery day. They were painting the dining area so there was no hot food. It was a good stay. »

«Me and my wife booked this hotel for one night just to get out of the house and relax and swim. We got to the hotel and the pool was dirty with hair floating in the pool. I fished all of it out with the net they had at the pool and there was a slimy film on top of the whole pool. Nothing was clean in the pool area. We couldn’t even swim if I could put photos on here I would do not recommend this hotel.»

«Not clean, dirty gym, dirty room»

«Small pool, breakfast was less than blah and never changed, but rooms were big and nice shower. House keeping would take dirty towels, but not restock them. Did not restock toilet paper or tissues. No pool towels available, they gave you wash clothes in place of them. »

«I think they had some new staff. The person checking us in gave us a document that the morning staff yelled at a customer who had also been given the same document as it was to have been signed and kept by the hotel. I didn't want to get yelled at so just tossed my keys on the desk and got rid of the paper work in the trash. Room temp was set at 90 degrees when we got there so it took a bit to cool off but was fine after that occured. A little loud as our room was close to the lobby. Over all ...