Hoteller i Marcellus

«Super nice and clean place»

«Location fine. Problems with the door not locking and shower broken. We had to change room at 8:30 at night The staff was very helpful but it was a hassle.»

«They are under new management and are trying to improve. Staff very helpful.»

«We left early due to the strong smell of marijuana inside the building. The staff was friendly enough however they did not enforce the no smoking policy. We did not get to enjoy the pool or breakfast due to the stench. We also were there to visit our granddaughter but we didn't dare bring her back to the hotel due to the people outside the doors smoking pot and the horrible smell in the hallways, which was obviously coming from the rooms. Upstairs was the worst. I understand it's legal but ...

«Very clean, excellent furnishings and supplies. Manager ensures for a pleasant experience.»

«Room was very clean, neat and comfortable. Check in and check out staff was pleasant and accurate.»

«So it says hot breakfast. They had the waffles and that was it. They weren’t wrong but it was easily passed on. The juice machine doesn’t work. And there was no where really to sit and eat. The bed frame was metal and clunked loudly when I got into and out of bed. The fridge is definitely on its last leg. Made bubbling and hissing noises continuously. The location is good! Right near the freeway(but you don’t hear noise from it) and a ton of restaurants are close.»

«outdoor stairs were a fun adventure for us with a snow storm, but we made it. We really enjoyed the front porch and heater in there while resting and reading. »

«The bed was so uncomfortable, hard as a rock. It’s noisy past midnight. They charge a 100$ fee NOT a deposit for pets mine are 20 pounds and 4 pounds which is not what I was informed. I asked if I’d be getting the hold back in a week or so and was told yes! Upon arrival it smelled of marijuana at the entrance. Definitely won’t stay again!!»

«The hotel was clean and the staff was friendly. The lobby had all kinds of games for families to play. The continental breakfast was good too.»

«I booked this room for a concert that was cancelled, this property must have a no cancellation policy as I could not cancel my stay even weeks in advance.»

«sdv»

«Everything about my stay was as expected. Room was clean. Stay was quiet and staff was courteous.»

«Vibrant colors and comfortable lounge area with breakfast was nice. Free parking was excellent and easy to access. Room was mostly clean but shampoo/conditioner had not been refilled before my stay and were not refilled on my cleaning day. Staff were somewhat helpful but not as helpful as they could have been, especially regarding the snacks for purchase when they were not willing to point to something I was looking for even though I asked and instead let me find it myself.»

«The breakfast is nice!»

«Run down hotel, dirty and area doesn’t feel very safe»

«Just from overall, not a clean place to go.»

«Enjoyed my stay and would highly recommend.»

«My fourth stay at the Kalamazoo House didn't disappoint. As always, Amy is a delight and the breakfasts are a great start to a day. The room was in excellent condition and everything worked as expected. Can't wait to have an excuse to come back.»