Dear Yasin , Thank you for taking the time to provide us with your feedback which we will use to improve our service. As Crystal Hotels Resorts & Spa, our objective is day by day to adapt ourself to new developments and offer a higher level of service. Accordingly, we believe that your complaints, criticisms and suggestions will contribute to our works much more than anything. We are sorry to hear we could not exceed your expectations and do hope we have the opportunity to make your stay a fantastic one in the future. Kind Regards, Kaan Varol General Manager

Dear Guest, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. If you can tell us the negative sides of your staying in detail, we can have a chance to take immediate precautions to make sure all of our guests are very happy. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Guest, We read the review you wrote regretfully take your precious time. We are saddened that you are not happy with our service. The relevant departments were informed about all the problems you have described in your comment. We hope to be able to welcome you back one day in the not-so-distant future. Kind Regards,

Dear Mattz, We would like to thank you for choosing a Crystal Sunset Luxury Resort & Spa and for your time to share your experience. We would like to welcome you again as soon as possible and make you feel a Crystal Hotels difference again... Best Regards, Hotel Management

Dear Guest, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Christian, Thank you for taking the time to share your experiences. We are glad to hear that we were able to meet your expectations. We look forward to welcoming you back here in the nearest future. Best Regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear guest, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Sehr geehrte Frau Jasmina, vielen lieben Dank, dass Sie sich die Zeit genommen haben eine Bewertung abzugeben. Wir bedauern sehr, dass wir Ihren Erwartungen nicht gerecht werden konnten. Wir haben Ihre genannten Kritiken aufgegriffen und an die entsprechenden Abteilungen weitergeleitet. Als Crystal Hotels Resort & Spa Familie ist es unser Ziel die Qualität der angebotenen Dienstleistungen täglich zu verbessern. Aus diesem Grund leisten die Beschwerden, Kritiken und Anregungen, die von unseren Gästen kommen, einen positiven Beitrag zu unserer Arbeit. Es war uns eine große Freude, Sie in unserem Hotel begrüßen zu dürfen und wir hoffen, dass wir Sie in einem unserer Crystalhäuser willkommen heißen dürfen um Sie zu 100% von unseren Serviceleistungen überzeugen zu können. Mit freundlichen Grüßen Kaan Varol

Dear Guest Suliman, Thank you for taking the time to share your experiences. We are glad to hear that we were able to meet your expectations. We look forward to welcoming you back here in the nearest future. Best Regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Yasir Ali, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. If you can tell us the negative sides of your staying in detail, we can have a chance to take immediate precautions to make sure all of our guests are very happy. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Liebe Frau Sara, vielen lieben Dank, dass Sie sich die Zeit genommen haben eine Bewertung abzugeben. Wir freuen uns sehr zu erfahren, dass wir Ihren Erwartungen gerecht werden konnten und Sie einen angenehmen Aufenthalt in unserem Haus genossen hatten. Es wäre uns eine große Ehre Sie in der Zukunft wiederholt als Gast willkommen heißen zu dürfen. Bis dahin wünschen wir Ihnen und Ihrer Familie alles erdenklich Gute. Mit freundlichen Grüßen Kaan Varol General Manager Crystal Sunset Luxury Resort & SPA

Dear Guest Michael, Thank you for taking the time to share your experiences. We are glad to hear that we were able to meet your expectations. We look forward to welcoming you back here in the nearest future. Best Regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Ayoub , Thank you for staying with us at Crystal Sunset. We appreciate your review on Booking. Crystal Hotels value all of our guest’s feedbacks and that helps us to improve our service quality. We would like you to know that we are sorry for the problem you experienced with our reception staff.Your feedback was addressed to relevant department heads and we are working very hard to take immediate precautions to make sure all of our guests are very happy. We look forward to welcoming you back in the nearest future Best Regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Liebe Nadia, vielen lieben Dank für Ihre positive Bewertung. Wir freuen uns schon auf unser nächstes Wiedersehen und verbleiben Mit freundlichen Grüßen Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Lieber Gast, Vielen Dank für Ihren Aufenthalt im Crystal Sunset und vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Wenn Sie uns die negativen Seiten Ihres Aufenthaltes im Detail mitteilen, können wir sofort Vorkehrungen treffen, um sicherzustellen, dass alle unsere Gäste sehr zufrieden sind. Wir hoffen, Sie bald wieder im Crystal Sunset begrüßen zu dürfen. Mit freundlichen Grüsse, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Fatma, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Marine , Thank you very much for taking the time to review about us. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service. Thank you also for your kind compliments regarding our personnel. It would be a pleasure for us to welcome you again at Crystal Sunset. Best Regards Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Guest, Thank you for taking the time to share your experiences. We are glad to hear that we were able to meet your expectations. We look forward to welcoming you back here in the nearest future. Best Regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Sayın Kazım, Öncelikle tatil tercihinizi otelimizden yana kullandığınız ve memnun olduğunuzu öğrendiğimiz için çok mutluyuz. Siz değerli misafirlerimizin tatillerinde mutlu olduklarını, güzel vakit geçirdiklerini bilmek çok güzel. Bize zaman ayırarak yapmış olduğunuz mükemmel değerlendirme için çok teşekkür ederiz. Sizleri tekrar tesisimizde ağırlamaktan memnuniyet duyacağımızı bilmenizi ister, sağlıklı günler dileriz. Saygılarımızla, Kaan Varol Genel Müdür Crystal Sunset Luxury Resort & Spa

Dear Dzhwar, Thank you for taking the time to share your experiences. We are glad to hear that we were able to meet your expectations. We look forward to welcoming you back here in the nearest future. Best Regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Talal, We are all upset because of your negative feedback. We want you to know that we are not aware of which kind of negative situation you have experienced with our employees, that's why we cannot intervene in this matter. We would like you to explain your complaints againts our employee by sending us an e-mail. We are sorry for all the negative things you have experienced here. We hope to welcome you again and make you more satisfied on your next vacation. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Chère Laura, Nous sommes heureux d'apprendre que nous aurions pu répondre à vos attentes. Nous sommes impatients de vous accueillir à nouveau au Crystal Sunset Luxury Resort&Spa. Meilleures salutations, Kaan Varol Directeur général Crystal Sunset Luxury Resort & Spa

Dear Ahmet, Thank you very much for your stay at the Crystal Sunset and your nice comment. We are delighted that you enjoyed your stay and are pleased to read your positive feedback. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Guest, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Liebe/r Vivien, vielen lieben Dank für Ihre positive Bewertung. Wir freuen uns schon auf unser nächstes Wiedersehen und verbleiben Mit freundlichen Grüßen Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Mohamed, Thank you for taking the time to share your experiences. We are glad to hear that we were able to meet your expectations. We look forward to welcoming you back here in the nearest future. Best Regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Grazyna, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Sayın Sefa Bey, Değerli zamanınızı ayırarak yapmış olduğunuz güzel değerlendirme için teşekkürlerimizi sunarız. Crystal Hotels Resorts & Spa Ailesi olarak amacımız her geçen gün kendimizi yenileyerek servis ve hizmet kalitemizi daha üst seviyelere çıkarmaktır. Bu doğrultuda siz değerli konuklarımızdan gelecek şikâyet, eleştiri ve önerilerin yönetim olarak yapacağımız çalışmalara olumlu katkıda bulunacağına inanmaktayız. Sizi tekrar otelimizde ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz. Saygılarımızla, Kaan Varol Genel Müdür Crystal Sunset Luxury Resort & Spa

Dear guest, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. If you can tell us the negative sides of your staying in detail, we can have a chance to take immediate precautions to make sure all of our guests are very happy. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Monika, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Guest, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. If you can tell us the negative sides of your staying in detail, we can have a chance to take immediate precautions to make sure all of our guests are very happy. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Guest, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. Accordingly, we believe that your complaints, criticisms and suggestions will contribute to our works much more than anything. Any complaints, criticisms and suggestions recieved from you are evaluated and the necessary work is done. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Guest, Thank you for taking the time to provide us with your feedback which we will use to improve our service. As Crystal Hotels Resorts & Spa, our objective is day by day to adapt ourself to new developments and offer a higher level of service. Accordingly, we believe that your complaints, criticisms and suggestions will contribute to our works much more than anything. We are sorry to hear we could not exceed your some expectations and do hope we have the opportunity to make your stay a fantastic one in the future. Kind Regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Sayın Musa Bey, Yapmış olduğunuz değerlendirme ve güzel yorum için teşekkür ederiz. Konaklamanızın kaliteli hizmet ve özellikle ilgili ve güler yüzlü personelimizin sayesinde harika geçmiş olması bizleri ayrıca mutlu etti. Siz değerli misafirlerimizin memnuniyet ve beklentilerini karşılamanın öncelikli hedefimiz olduğu belirtmek isteriz. Tesisimizde sizi tekrar ağırlamak bize memnuniyet verecektir. Saygılarımızla, Kaan Varol Genel Müdür Crystal Sunset Luxury Resort & Spa

Dear Guest, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Guest, Thank you for taking the time to share your experiences. We are glad to hear that we were able to meet your expectations. We look forward to welcoming you back here in the nearest future. Best Regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Mainizar, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Dear Bilal, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa

Lieber Gast, wir möchten uns bedanken, dass Sie sich die Zeit genommen haben, eine Bewertung hier abzugeben. Wir bedauern sehr, dass Sie sich bei uns nicht zu 100% wohl gefühlt haben und Sie Ihren Urlaub nicht genossen haben. Wir bitten Sie, in solchen Fällen immer direkt die Rezeption, die Gästebetreuung und Ihren Reiseleiter über Ihre Unzufriedenheit zu informieren um nach einer geeigneten Lösung für den Rest Ihres Aufenhaltes zu finden. Wir wünschen Ihnen alles Gute für Ihre Zukunft und verbleiben Mit freundlichen Grüßen, Kaan Varol General Manager Crystal Sunset Luxury Resort & SPA

Dear Guest, Thank you very much for your stay at the Crystal Sunset and thank you for your time to rate us. We do hope to have the pleasure of welcoming you back again soon to the Crystal Sunset. Best regards, Kaan Varol General Manager Crystal Sunset Luxury Resort & Spa