Rom – comfort, 1 kingsize-seng | Skrivebord, strykejern/-brett, wi-fi (inkludert) og sengetøy
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Anmeldelser av Ventura Grand Inn

2.5 out of 5
Ventura Grand Inn
3626 Main St, Mammoth Lakes, CA

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 203 av totalt 606 anmeldelser." "
Rangering på 8 − Bra. 180 av totalt 606 anmeldelser." "
Rangering på 6 − Grei. 108 av totalt 606 anmeldelser." "
Rangering på 4 − Dårlig. 60 av totalt 606 anmeldelser." "
Rangering på 2 − Forferdelig. 55 av totalt 606 anmeldelser." "

7,2/10

Renhold

8,2/10

Personale og service

6,4/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Irina

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra MANAGER den 12. mai 2024
Dear IRINA, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

Yang og Hacienda Heights

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice host
Bodde her 1 natt i mai 2024
Svar fra MANAGER den 6. mai 2024
Dear YANG Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 – Forferdelig

Peter

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Terrible service We had to cancel because of the storm and they made all sort of excuses. Instead of trying to make a customer who returns, they refused to work with me.
Bodde her 2 netter i februar 2024
Svar fra MANAGER den 6. mai 2024
Hi Peter, our hotel has some policy that we can't change for you. The manager tried to help you with different options but you don't want to go with any of options instead you threatened the employs that you will leave a bad review about the hotel if we don't give you a free cancelation. I don't know how Expedia let you to right a review without checking in to the hotel and without experience our hospitality.

8/10 – Bra

Wesley

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Needs update
Bodde her 2 netter i april 2024
Svar fra MANAGER den 6. mai 2024
Dear WESLEY Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

Maria Consuelo Leones og Napa

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Adrian was so nice .He was attending to every need. Thank you Adrian
Bodde her 1 natt i april 2024
Svar fra manager den 30. apr. 2024
Dear Maria, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 – Grei

Lance

Run down property in serious need of remodeling
Bodde her 1 natt i april 2024
Svar fra manager den 24. apr. 2024
Dear Lance, Thank you for your review and for choosing our hotel.

8/10 – Bra

Alex

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra MANAGR den 10. apr. 2024
Dear Alex, thank you for taking the time to review your stay with us

10/10 – Utmerket

Rhonda

Bodde her 1 natt i april 2024
Svar fra manager den 28. apr. 2024
Dear Rhonda, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 – Grei

Jerry

Likte: Personale og service
Likte ikke: Renhold
Average property that’s close to the ski resorts. Easy drive to restaurants and grocery store in town. But the room was not clean as there were hairs and black marks on the bed sheet. And table also had some unknown debris on top.
Bodde her 3 netter i april 2024
Svar fra manager den 23. apr. 2024
Dear Jerry , We apologize that our service did not satisfy your expectations. Thank you for letting us know about problems.

10/10 – Utmerket

Sy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Adrian was really cool
Bodde her 3 netter i mars 2024
Svar fra MANAGR den 10. apr. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 – Bra

Elio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra MANAGR den 10. apr. 2024
Dear Eilo, thank you for taking the time to review your stay with us

4/10 – Dårlig

marian

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
I had black long hair in the bathroom and all over the floor. After complaining about it, somebody cleaned it in my absence but still there was long black hir left albeit not so bad.
Bodde her 2 netter i mars 2024
Svar fra manager den 10. apr. 2024
Dear Maria, We apologize that our service did not satisfy your expectations. Thank you for letting us know about problems.

4/10 – Dårlig

Alicia Dawn

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This property was awful. While staff was pleasant the room was super dirty, ice was thick upon entrance causing slipping dangerous conditions, property in bad need of repairs. Unless serious improvement don't recommend.
Bodde her 1 natt i mars 2024
Svar fra MANAGR den 10. apr. 2024
Dear Alicia, We apologize that our service did not satisfy your expectations. Thank you for letting us know about problems.

8/10 – Bra

Clive

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra MANAGR den 22. mars 2024
Thank you very much for the great review! We are pleased you enjoyed your stay!

10/10 – Utmerket

David

Great Value!
Bodde her 1 natt i mars 2024
Svar fra MANAGR den 22. mars 2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

6/10 – Grei

Michele og Burleson

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This property is very convenient to the ski and city bus stop. The front desk clerk was very pleasant and helpful and the bed was quite comfortable and the bedding appeared clean. Unfortunately, the cleanliness of the room, in general was lacking. It seemed the room had not been cleaned or occupied for a while. The floor needed to be swept and mopped, and I cleaned the interior of the microwave and refrigerator, prior to use, as both were dirty. In addition the bathtub did not drain properly and the coating on the tub was peeling. I reported these issues to the desk clerk and was told my concerns would be passed along to the management. I also found it odd and inconvenient that there were no bedside table lamps, just 2 overhead recessed lights. I stayed in another room a few years back and do not recall having any similar problems.
Bodde her 4 netter i mars 2024
Svar fra MANAGR den 10. apr. 2024
Dear MICHELE, We apologize that our service did not satisfy your expectations. Thank you for letting us know about problems.

10/10 – Utmerket

FRANK JINGHUA og Temple City

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Goog locaton. They allow you to park your car in the morning before you check it afternoon. Good price.
Bodde her 1 natt i mars 2024
Svar fra MANAGR den 15. mars 2024
Thank you very much for the great review! We are pleased you enjoyed your stay!

4/10 – Dårlig

Albert

Bodde her 1 natt i februar 2024
Svar fra MANAGR den 10. apr. 2024
Dear albert We apologize that our service did not satisfy your expectations.

8/10 – Bra

Nick

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Large room, comfortable bed
Bodde her 3 netter i februar 2024
Svar fra MANAGR den 29. feb. 2024
Dear Nick, thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

Mark

Bodde her 1 natt i februar 2024
Svar fra MANAGR den 22. mars 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 – Bra

Cynthia

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i januar 2024
Svar fra MANAGR den 13. feb. 2024
Dear Cynthia, thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel.

6/10 – Grei

Aaron

Likte: Personale og service
Bodde her 2 netter i januar 2024
Svar fra MANAGR den 13. feb. 2024
Dear Aaron, thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel

6/10 – Grei

Ruthy

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
I like the place, however, the sink not draining well, shower curtain holder is rusty, shower tiles not well clean, you can see dust around the room. the rest are good.
Bodde her 2 netter i desember 2023
Svar fra MANAGR den 13. feb. 2024
Dear Ruthy, thank you for taking the time to review your stay with us .

4/10 – Dårlig

Aeryk

Reiste med en gruppe
Likte ikke: Renhold og fasiliteter
Overall the room was not bad. However, our bathroom was disgusting. It did not appear to have been cleaned before we checked in. Mold growing in the shower and ceiling. Would not stay here again, based off bathroom experience.
Bodde her 2 netter i januar 2024
Svar fra MANAGR den 13. feb. 2024
Dear Aeryk, We apologize that our service did not satisfy your expectations.

4/10 – Dårlig

Sean

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og fasiliteter
Svar fra MANAGR den 13. feb. 2024
Dear Sean, We apologize that our service did not satisfy your expectations.

4/10 – Dårlig

Johanni

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra manager den 31. des. 2023
Dear Johanni, we apologize that our service did not satisfy your expectations

10/10 – Utmerket

jude

Reiste med familie
Likte: Personale og service og romkomfort
Bodde her 1 natt i desember 2023
Svar fra manager den 26. des. 2023
Dear Jude,, thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel

4/10 – Dårlig

Evan

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra manager den 26. des. 2023
Dear Evan, we apologize that our service did not satisfy your expectations

4/10 – Dårlig

scott

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Rustic. Perfect for ski bums. Best price in town!
Bodde her 2 netter i desember 2023
Svar fra manager den 21. des. 2023
Dear Scott, thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

Ethan

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 2 netter i desember 2023
Svar fra manager den 8. des. 2023
Dear Ethan, thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel

2/10 – Forferdelig

Thomas og Arlington

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was disgusting. The comforters were dirty and we requested new ones but she had none so she gave us blankets. The room where she kept all the linens was open to the outside and a mess with dirty stuff everywhere. There was mold in the bathroom. The room is big but not worth it. The sofa is old and dirty. I didn’t even put my suitcase on it. I would not go there again. Stay away. Other places might be a bit more expensive but the have good breakfast which is more worth then staying here for cheep
Bodde her 1 natt i november 2023
Svar fra manager den 8. des. 2023
Dear THOMAS, We apologize that our service did not satisfy your expectations. You have all your right to refuse the room and ask for a refund but you choose to stay the same hotel why because you know you can't find a place in that price in a place like mammoth lake.. after stayed one day and night utilize all the facility.. we experience ungraceful people like you serval time.

4/10 – Dårlig

Xiaohui

Reiste med en gruppe, Reiste med kjæledyr
Likte ikke: Personale og service
very noisy during nighttime. the A/C is no stop. the pillow cover is very dirty. the bathroom is smell. not good.
Bodde her 1 natt i november 2023
Svar fra manager den 2. des. 2023
Dear Xiaohui, We apologize that our service did not satisfy your expectations. Thank you for letting us know about problems.

8/10 – Bra

Maximillian og san diego

Reiste med en gruppe
Likte: Personale og service
Great place to stay for budget motel. If you want to go hit the slopes and comfortable place to stay theb this place is all you need. Reasonable walking distance to village gondola and restaurants.
Bodde her 3 netter i november 2023
Svar fra manager den 2. des. 2023
Dear Maximillian, thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel

4/10 – Dårlig

McKenzie

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra manager den 2. des. 2023
Hi mckenzie, We apologize that our service did not satisfy your expectations.

6/10 – Grei

Drake

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra manager den 21. nov. 2023
Dear Drake, thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel

6/10 – Grei

Maike

Reiste med partner
Likte: Renhold og personale og service
The inn is well located and in walking distance to dining options and shops.
Svar fra manager den 5. nov. 2023
Dear Maike, thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel

2/10 – Forferdelig

Tyler

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very run down and was not very well maintained. Cleaning was not a priority and was very sub par. I wouldn’t even blame house keeping because beds were clean but definitely had some furniture like dressers that hadn’t been moved in a while and cleaned behind. Beds were very uncomfortable and pillows were flat.
Bodde her 3 netter i oktober 2023
Svar fra manager den 4. nov. 2023
HI TYLER, Thank you for taking the time to review your stay with us. Thank you for letting us know about problems.

6/10 – Grei

tammy

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
This place has potential. They need to redesign the rooms. At least the one we stayed in. Lights are motion detecting and there is not a door to the bathroom sink area so every time you have to use the toilet, that bright light comes on. The toilet and shower space is tiny but the changing area by the sink is huge. They could reconfigure that and make a fantastic bathroom. Adding some designing touches into the main bedroom area and they could charge a lot more for this place. Potential, it’s ok right now
Bodde her 3 netter i oktober 2023
Svar fra manager den 29. okt. 2023
Dear TAMMY, thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel

6/10 – Grei

Briana

Reiste med partner, Reiste med kjæledyr
Cheap, no frills, with an interesting selection of snacks and room layouts
Bodde her 1 natt i oktober 2023
Svar fra manager den 28. okt. 2023
Dear Briana , thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel

6/10 – Grei

Robert

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The property is undergoing changes it appears. Could use a grounds keeper and better parking. You have to pull the lot and back into the spots, makes no sense and hard to get out. The room has some older paint and appliances and could use a makeover in some areas. The walls are thin but the bed was comfortable. Pillow case had a stain on it. Luckily there were more than two pillows.
Bodde her 1 natt i oktober 2023
Svar fra manager den 27. okt. 2023
Robert Lyons, thank you for your stay with us . Your review is extremely valuable to us, We apologize that our service did not satisfy your expectations.

10/10 – Utmerket

James

Likte: Renhold, personale og service og fasiliteter
Construction around the facility made it a bit difficult to navigate. Manager was really nice and very helpful!
Bodde her 2 netter i oktober 2023
Svar fra manager den 26. okt. 2023
Dear JAMES, thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel

8/10 – Bra

THOMAS

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
You get what you pay for
No daily housekeeping, sheets had someone else's hair on them, floors were not clean...but staff was friendly. Pool and hot tub not open currently. Parking is challenging. See
Bodde her 3 netter i oktober 2023
Svar fra manager den 4. nov. 2023
DearTHOMAS, Thank you for taking the time to review your stay with us. Thank you for letting us know about problems.

4/10 – Dårlig

Yanhui

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The front entrance is completely blocked under construction. there is not sign to redirect the back entrance. No table lamps, the refrigerator is moldy. Staff is friendly though.
Bodde her 1 natt i oktober 2023
Svar fra manager den 23. okt. 2023
Dear Yanhui, Thank you for taking the time to review your stay with us. Thank you for letting us know about problems. we have to finish the construction work before next winder. we believe we did the best service for you in the the rate of 109.59 during the weekend you could reject your accommodation or ask for a different room. We are not force anybody stay here it's your choice..

8/10 – Bra

CHING-YURN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra manager den 20. okt. 2023
Dear ching-yurn, thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel

4/10 – Dårlig

Jennifer

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Microwave was broken, bed sheets was dirty.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Steven

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra manager den 14. okt. 2023
Dear Steven, thank you for your stay with us . Your review is extremely valuable to us, We apologize that our service did not satisfy your expectations.

4/10 – Dårlig

Timothy

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra manager den 11. okt. 2023
Dear Timothy, thank you for your stay with us . Your review is extremely valuable to us, We apologize that our service did not satisfy your expectations.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
This place was awful- the toilet seat was very loose and about to fall off-the bathroom sink faucet was very loose and barely hanging in place-the AC/furnace was very noisy. The paint was pealing and there was mold in the bathroom. The hotel had yellow caution tape all over the place and there was a pole holding up the roof over check in parking. I will never stay here again and I do not recommend it.
Bodde her 1 natt i oktober 2023
Svar fra manager den 11. okt. 2023
Hi Carol Cecil, We are on the process of remodeling the room and building.. but we don't want give a shelter for a guest like you never in the future. please spend more and find a luxury place... this hotel for middle class people..

8/10 – Bra

Shemijah

Likte: Renhold og personale og service
Front desk attendant was friendly and helpful. Room was clean, quiet, and had a comfortable bed. It’s a bit run down inside and out, but still a decent place to stay at a good price.
Bodde her 1 natt i oktober 2023
Svar fra manager den 9. okt. 2023
Dear Shemijah, thank you for taking the time to review your stay with us and I’m looking forward to having you again as a guest in our hotel

4/10 – Dårlig

Robert

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Poor condition of the property. My window was open when I got there and it was 36 degrees. Outside was dirty.
Bodde her 1 natt i oktober 2023
Svar fra manager den 11. okt. 2023
Hi Robert, you rent a room not rent the outside of the property..