Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Cozy place in great location, but amenities were less than spectacular - arrived to discover that there was no hot water! Maintenance was receptive and came out a few times, but said it could not be fixed until the morning. If not for my uncle, we would have been without hot water all night. And then a few days later, the wall heater (which looks to be a million years old) stopped working and we had to have someone come out and address it. At the conclusion of our stay, I reached out to management and instead of apologizing and offering a discount or something of that nature, they simply said they would speak to the staff, which did not address any of my our problems, as it was not the fault of the maintenance staff, and decent customer service would have offered the customer something for all the inconvenience.
