Hoteller i Malvern

«Staff was friendly, and room was clean. »

«The room was really clean it was in okay check in just didn't know there was a deposit wish I had known that before I got there but otherwise it was okay»

«The bathrooms wasn't handicapped accessible as far as the shower »

«The water never got hot beds was hard as a rock towels with dirty the lamp shade is disgusting»

«yes»

«Room was clean and comfortable. We had our dogs and I was surprised by how quiet it was because my dogs did not bark at all throughout the night. Staff was friendly and the location was convenient. »

«It was fine»

«Clean Room/Hotel, Easy Check in, Nice property. Overall had a great stay.»

«Clean room, nice breakfast and free parking.»

«The room was clean and comfortable. Air kept the room cool, even though it was March! lol The desk guy was super friendly and helpful. If we’re back in that area again, we would definitely stay there. Thank you»

«Very clean, friendly staff »

«Got the wrong room, lady at the front desk was very rude»

«I booked and paid for a room with two queen beds, but on arrival I was told that room “wasn’t ready” and was offered a completely different room with only one bed instead. When I went back to the front desk to get this fixed, they moved me again but put me in a room with two double beds, not the two queens I reserved and paid for. On top of the bait‑and‑switch on room type, the bathroom had dried urine on the toilet seat on arrival, which is completely unacceptable for any hotel, let alone a ...

«Breakfast was marginal.»

«The room floors were very dirty. One of the 2 chairs in the room was extremely dirty. The door itself was bent on the bottom. Lastly, The bed covers were itching. The front desk lady wasn’t very nice when I asked for extra towels since there was only 3 towels in the room for a family of 4. So I did not mention the dirtiness, we left the hotel a day really due to an emergency but the experience there wasn’t very pleasant. »