Hoteller i Malvern

«Excellent customer service »

«We stayed here a few times due to my son’s baseball tournament. This hotel has went downhill since last time. The fixtures in the bathroom were rusted due to the moisture and the fan not working. There was a bloody stain on the curtains in the bedroom and the air conditioner would not cool the room so we had to by a floor fan for the room. We were highly disappointed in our stay this time»

«The series were awesome, however the booking through Expedia wasn’t so good! I got my cancellation for wrong dates, but my reservation was not made for my new dates. I had to check in at the hotel for both nights 😡😃»

«Great exercise room and equipment»

«Rooms and floors were very old, stained and dirty. I had to wipe my feet off of grit before getting into bed and before putting on socks. When I checked in, I knew the price from Expedia. What surprised me was it asking for a tip between 18-22% or customized or no tip. Unheard of!! Think this was a very nice place back in he day, but unfortunately time and lack of maintainence and repair has left the property in poor condition. Pity. Continental breakfast was minimal. Lastly there was no ...

«The room was clean and the staff was very friendly and helpful. The only reason I'm giving four stars instead of five is because the mattress in my room had a dip in it making the bed uneven to sleep on. Other than that, I don't have any complaints.»

«First the room didn’t clean, but the staff change the other room for us»

«If you value peace and privacy over aesthetics, this is a hidden gem. »

«Very nice will stay again. Staff lady spelled so good and she was extremely nice»

«Found this wonderful place by accident and so glad we did! Room was huge and probably the best mattress we’ve ever had on a trip. They had juices, muffins, yogurts and waters complimentary in the room when we arrived💕. Perfect after a long day of driving. Very quiet and peaceful country setting.»

«The rooms out front facing the streets are extremely noisy.»

«Very friendly staff, the hotel needs a bit of improvement. However, it was a pleasant stay.»

«My room smelled like smoke, I did not like it but that’s what I get for being cheap»

«Loved the firepit and relaxed rules.»

«Hotel was clean. Room was clean but did not have body soap in shower nor did it have lotion. Breakfast was not included Staff not friendly. Good and safe area with restaurants close by, Overall rating 4 out of 5.»

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«When I arrived to my room my door was wide open for anybody to walk in there was an old cedar mop bucket in the middle of the floor and and no cedar mop by the bathroom door The toilet did not flush properly The refrigerator freezer was caked full of ice but ice bucket was filthy and the TV remote needed batteries their air conditioning unit had smoke burns all over it and you can see the dust collection in the air filter I was not satisfied at all. The Continental breakfast all they had was ...