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Anmeldelser av Makkah Towers

5 out of 5
Makkah Towers
Ibrahim Al Khalil Street, Al Haram, Makkah, Makkah

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 311 av totalt 797 anmeldelser." "
Rangering på 8 − Bra. 276 av totalt 797 anmeldelser." "
Rangering på 6 − Grei. 117 av totalt 797 anmeldelser." "
Rangering på 4 − Dårlig. 46 av totalt 797 anmeldelser." "
Rangering på 2 − Forferdelig. 47 av totalt 797 anmeldelser." "

8,0/10

Renhold

8,0/10

Personale og service

7,6/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

rashad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2022

10/10 – Utmerket

Tahira

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s so convenient Easy to walked in haram
Bodde her 8 netter i mai 2024

4/10 – Dårlig

Muhammad Ibad

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The place was ok not cleaned as we have found a bad bug in our room which leads us to change the room and the service is very slow.
Bodde her 1 natt i april 2024
Svar fra Makkah Hotel & Towers den 28. apr. 2024
Dear Guest,Thank you for letting us know about your experience We are looking into this issue and hope to resolve it promptly and accurately.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience Team

10/10 – Utmerket

ASHIQUR og Quincy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The great things about this hotel is about its stuff and friendly managements.
Bodde her 3 netter i april 2024
Svar fra Makkah Hotel & Towers den 28. apr. 2024
Dear Guest ASHIQUR,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience Team

8/10 – Bra

dost

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff
Bodde her 3 netter i mars 2024
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Dost,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

2/10 – Forferdelig

Lahsen

Likte: Renhold og overnattingsstedets bygg og tilstand
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest,Thank you for letting us know about your experience We are looking into this issue and hope to resolve it promptly and accurately.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

6/10 – Grei

Shahid

Reiste med familie og små barn
Likte: Personale og service
Bathroom was too small
Bodde her 4 netter i mars 2024
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Shahid ,Thank you for letting us know about your experience We are looking into this issue and hope to resolve it promptly and accurately.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

2/10 – Forferdelig

Nannemia

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Security is so rude and disrespect, they just yell and shout at you even after showing hotel card. No respect to hotel residents. Show favor to local language speaking people. Hope you guys are reviewing CC tv cameras.
Bodde her 3 netter i mars 2024
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Nannemia,Thank you for letting us know about your experience We are looking into this issue and hope to resolve it promptly and accurately.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

6/10 – Grei

Najla

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Below expectation Not a 5 star property
Bodde her 2 netter i mars 2024
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Najla,Thank you for letting us know about your experience We are looking into this issue and hope to resolve it promptly and accurately.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

4/10 – Dårlig

Eehab og Lynn Haven

Bodde her 1 natt i mars 2024
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear guest Eehab,we greatly appreciate the time you have taken to provide us with this valuable feedback.We are very sorry to hear that you didn't have a great experience in our hotel as our mission isto provide excellent guest experiences.we wish to contact you personally to discuss this further.Kind regards,Guest Experience TeamMakkah Hotel & Towers

2/10 – Forferdelig

Hamdan

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely dissappointed with service and facilities. Also I didnt get my room until 11:30PM eventhough I was there at 5PM just after checkin time and they asked me to leave sharp at 12 midday without late checkout. Furthermore the availability of dining options in the hotel are extremely expensive and the food quality was not high. Furthermore the room carpet seemed not vacumed or cleaned as my foot soles were getting dark in my own room!! At checkin there was a confusion amd I was left eithout a room waiting for 1 hour as they gave my room to someone else!! Overall extremely dissatisfied eith this hotel.
Bodde her 1 natt i mars 2024
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear guest Hamdan,we greatly appreciate the time you have taken to provide us with this valuable feedback.We are very sorry to hear that you didn't have a great experience in our hotel as our mission isto provide excellent guest experiences.we wish to contact you personally to discuss this further.Kind regards,Guest Experience TeamMakkah Hotel & Towers

6/10 – Grei

Mohammed

Reiste med familie
Likte: Fasiliteter
Needs maintenance
Bodde her 1 natt i februar 2024
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Mohammed,Thank you for letting us know about your experience We are looking into this issue and hope to resolve it promptly and accurately.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

2/10 – Forferdelig

kabir

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Poor
very bad condition of toilet - very old
Bodde her 3 netter i januar 2024

6/10 – Grei

maznah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Usman

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Location!!
Location, location n location. Friendly service during check in n check out. We booked partial haram view room For 4 and the room was spacious and it comes with a full bath n a powder room. Imran Waseem our house keeping is the best. He n his team made sure everything was going well during our stay!
Bodde her 5 netter i januar 2024

2/10 – Forferdelig

Kazi

Bodde her 3 netter i januar 2024

8/10 – Bra

Ahmad

Bodde her 6 netter i januar 2024

8/10 – Bra

Abid

Bodde her 4 netter i januar 2024

10/10 – Utmerket

Khurram

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good property, perfect location
Bodde her 2 netter i januar 2024
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Khurram,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 – Utmerket

yahya

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only two elevators serving milion people
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Yasser

Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Yasser

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Rude, disrespectful and unprofessional
Very rude staff. They got us security guard and kept knocking on the door to try change our room. I was away and they scared my family and annoyed them a lot. I can’t believe this is a five star expensive hotel. I paid nearly fifteen hundred sterling pounds for one room for 3 nights with bad service. One of the most expensive hotels in the planet and the worst one at the same time. I regret booking this hotel and I advise everyone not to go there
Bodde her 1 natt i desember 2023

8/10 – Bra

Tarek

6/10 – Grei

AZIM

Bodde her 4 netter i desember 2023

10/10 – Utmerket

Olabowale

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The best hotel to stay in, in Makkah. I stayed here for 4 nights and had zero issues. Breakfast was exquisite and the staff were accommodating. It was a short walk to the Haramain, literally outside and I'm there. Thankyou I will be back
Bodde her 4 netter i desember 2023
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Olabowale ,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 – Utmerket

Shakeel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Mir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Abdalla

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff are nice. The food is good with many choices during breakfast and dinner. Access to the Masjid is easy, the suites are spacious and
Bodde her 3 netter i november 2023
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Abdalla ,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 – Utmerket

Abdulaziz

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
highly recommended for elders
great place - near Al Harram, building door on the Alharram outside yard, inside door open in the mall ( location always busy as usual) highlight recommended for elders how can not walk long distances as you need to be)
Bodde her 3 netter i november 2023

8/10 – Bra

Suhail

Likte: Renhold og personale og service
One of the best locations with walk-out to Haram. Clean not as roomy as we expected and elevators get very busy during prayer times so plan to go down earlier. We had wifi issues and the staff resolved them. Staff was excellent, whenever we had any issues or questions they were resolved quickly.
Bodde her 4 netter i november 2023
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Suhail,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 – Utmerket

Faisal

Bodde her 4 netter i november 2023

2/10 – Forferdelig

Aziz

Likte: Renhold
Likte ikke: Personale og service
Bodde her 6 netter i november 2023

8/10 – Bra

Muhammed Saddiqur

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location. Could do with an extra lift or two.
Bodde her 8 netter i oktober 2023
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Muhammed,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 – Utmerket

Muhammad

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff are very nice specially housekeeping staff very caring and helpful Thanks
Bodde her 4 netter i oktober 2023
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Muhammad,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

2/10 – Forferdelig

bonitta

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I booked three rooms and advised them that we have a handicapped person for one of the rooms . we got there the room is not for a handicapped . so he had to go through a rough night without any accessible means for him after a long flight . that was not fair and not worth what we paid for. another thing, the room was in weird floor so you go with elevator to a floor then go up the stairs . they never mentioned that online. stairs were high and we had an old person with us.I will never ever visit that hotel.
Bodde her 2 netter i september 2023
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear guest Bonitta,we greatly appreciate the time you have taken to provide us with this valuable feedback.We are very sorry to hear that you didn't have a great experience in our hotel as our mission isto provide excellent guest experiences.we wish to contact you personally to discuss this further.Kind regards,Guest Experience TeamMakkah Hotel & Towers

6/10 – Grei

Aminah

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Very close to Masjid Al Haram BUT the reception is literally in the basement parking which wasn't easy to find at all. It was the most bizarre check-in experience I've ever had. Overall is was okay, but it wasn't super easy to navigate the entry and exit, especially because it's surrounded by a mall and shops. It's just an overall confusing hotel.
Bodde her 3 netter i september 2023
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Aminah,Thank you for letting us know about your experience We are looking into this issue and hope to resolve it promptly and accurately.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 – Utmerket

Tahira

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I love this property
Bodde her 2 netter i august 2023

10/10 – Utmerket

Said

Bodde her 5 netter i september 2023

10/10 – Utmerket

Mahmad

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very helpful staff,safety and quality.
Bodde her 3 netter i september 2023
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Mahmad ,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

8/10 – Bra

muhammad

Likte: Renhold
Man on counter was very rude
Bodde her 4 netter i september 2023
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Muhammad,Thank you for letting us know about your experience We are looking into this issue and hope to resolve it promptly and accurately.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

10/10 – Utmerket

Mo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023

10/10 – Utmerket

Ahmed og Redmond

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was above and beyond like Ahmed the receptionist and Khaled the valet of the bags leader
Bodde her 1 natt i september 2023
Svar fra Makkah Hotel & Towers den 11. apr. 2024
Dear Guest Ahmed ,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers

8/10 – Bra

Shopna

Likte: Personale og service
Bodde her 7 netter i august 2023

2/10 – Forferdelig

SABIHA

Reiste med familie
Likte: Renhold og personale og service
Horrible, most of them don’t speak/understand English properly and rude. The receptionist lady was so unprofessional; she had a hard time comprehending and struggled to find my booking confirmation number. She even looked at the booking confirmation numbers in my email and couldn’t put the booking number correctly in the system. I was given a room in tower 3, floor 17 and room 19. There were only 3 elevators for each tower and no AC in the elevator. I was pushed by a group of 40 to 50 Indonesian, Malaysian, and Philippines each time I used the elevator. Additionally, each time I went down or up, I needed a minimum of 20-30 minutes to wait to get into the elevator. A day before my check out, I learned that one should not accept the room in Tower 3 expressly; this tower and villas attached to Tower 3 are given to the above nationals. The room and breakfast were just okay, not up to the standard of 5 stars. I paid almost 1400 dollars for four nights; everything was crap against the money I spent. People from room service and housekeeping were caring and thoughtful about their guests. Overall, I don’t recommend Makkah Tower, nor am I returning to this hotel again. There are plenty of options around the area within the same price range.
Bodde her 4 netter i august 2023

8/10 – Bra

Ragia

Forretningsreisende, Reiste med familie
Likte: Renhold og personale og service
The place is very near to Holy mosque. It's clean and quiet. The only thing that I I didn't like the elevator! They only have 3 elevators and the hotels was very crowded so you have to wait for 10 minutes to find an elevator to take you to your room!! But in general, it was a great experience!
Bodde her 2 netter i august 2023

8/10 – Bra

Irfan

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
On doorstep to Haram negated by slow lift service!
It’s second to none in terms of closeness to the Haram with entrance virtually on the doorstep.But this is negated by the issue with lifts usually taking too long meant leaving earlier for prayers.The breakfast is decent with good variety but served in tower 1 which is a few mins walk from tower 2 where we stayed.The staff are polite and helpfull.Also it’s a bit tricky to get to the taxi pick up area which a walk through the car park.Had a great Haram view from the room.
Bodde her 5 netter i august 2023

8/10 – Bra

Milad

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is good would definitely recommend. Only negative will have to be the lifts. 2 out of 3 lifts were not working and sometimes you’re waiting 15/20 minutes. Other than that, EXCELLANT
Bodde her 6 netter i august 2023

10/10 – Utmerket

Walid

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel steps from haram
Bodde her 2 netter i august 2023

4/10 – Dårlig

shamim

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 7 netter i august 2023

10/10 – Utmerket

Mohamed

Bodde her 3 netter i august 2023