3 restauranter, frokost, lunsj og middag serveres, italienske retter
Sjekk tilgjengelighet

Anmeldelser av Steigenberger Resort Achti

5 out of 5
Steigenberger Resort Achti
Khaled Ben Walid St, East Bank, Luxor

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 202 av totalt 387 anmeldelser." "
Rangering på 8 − Bra. 118 av totalt 387 anmeldelser." "
Rangering på 6 − Grei. 35 av totalt 387 anmeldelser." "
Rangering på 4 − Dårlig. 22 av totalt 387 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 387 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Arne Henrik

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Alt var bra,men handicaprommet var for trangt for rullestol.

8/10 – Bra

Odd-Harry og Bergen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Trip to Luxor
The hotel have everything you need. minus about this hotel is the prices and no free breakfast, very good service and polite staff. outside is very hard becorse there are horseman and taxi drivers who bother you alot. it is 40 minute drive to Valley of the kings nice weiw of the nile was nice.

10/10 – Utmerket

Joy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Joy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff and nice place to stay
Bodde her 1 natt i april 2024

10/10 – Utmerket

??

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Mustafa El Ganzory den 12. apr. 2024
Dear valued guest,It is always a pleasure having you with us in Steigenberger Resort Achti, and I greatly appreciate you taking the time to share your review! It’s such a pleasure to read your positive comments and kind words. I am delighted that you enjoyed all aspects of your stay and that our team managed to make your stay comfortable and enjoyable. We are very much looking forward to welcoming you soon.Best regards,

6/10 – Grei

bedour

Likte: Renhold og personale og service
Bodde her 3 netter i mars 2024
Svar fra Ahmed den 31. mars 2024
Dear valued guest,Thank you very much for your valuable comments. We are deeply sorry for any unpleasant experience gained.We are particularly very care to study and working hardly to improve this points were raised on your mentioned review.We are looking to hear from you more details about your late low evaluation to take it in our consideration.It was valuable for us to consider in upgrading and maintain our level of service delivery. Rest assure that we are seriously taken over all your valued comments and notes in consideration to lead our staff to cover it and fulfill it professionally.The entire Steigenberger Resort Achti's Team is looking forward to welcome you every time in Luxor city. We are all optimistically ready to fulfill your needs at the utmost satisfactory level. Best regards,

10/10 – Utmerket

Kevin

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was well-maintained, clean, and spacious. The main restaurant had good options. The bar was nice for afternoon snacks and drinks.
Bodde her 3 netter i mars 2024
Svar fra Ahmed den 31. mars 2024
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

10/10 – Utmerket

Maki

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice reception staff, good breakfast and cleanliness.
Bodde her 1 natt i februar 2024
Svar fra Mustafa El Ganzory den 25. feb. 2024
Dear Maki,Thank you very much for taking the time to write your feedback and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.Thanks and Kind Regards,

10/10 – Utmerket

Ehab og Maple Grove

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Magnificent view of the nile. Very relaxing and incredibly nice staff. Try not to book excursions through the travel agent on site as I found them more expensive than others. I definitely recommend the hot air balloon at dawn trip.
Bodde her 2 netter i januar 2024
Svar fra Mustafa El Ganzory den 25. feb. 2024
Dear Ehab,Thank you very much for your valued time that you spent to share with us your feedback about your recent experience at STEIGENBERGER Resort Achti. We are so delighted to know that you enjoyed your holiday with us and the efforts of our team exceeded your expectations. Looking forward to welcoming you again soon to “your home away from home “in Egypt. Thanks and kind regards,

10/10 – Utmerket

Erick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
NICE
Bodde her 4 netter i januar 2024
Svar fra Mustafa El Ganzory den 25. feb. 2024
Dear Erick,Thank you very much for taking the time to write your feedback and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.Thanks and Kind Regards,

10/10 – Utmerket

L

Bodde her 3 netter i desember 2023
Svar fra Mustafa El Ganzory den 14. jan. 2024
Dear L,Thank you very much for taking the time to write your feedback and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.Thanks and Kind Regards,

10/10 – Utmerket

Masao

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Mustafa El Ganzory den 14. jan. 2024
Dear Masao,Thank you very much for taking the time to write your feedback and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.Thanks and Kind Regards,

4/10 – Dårlig

Fion

Bodde her 3 netter i desember 2023
Svar fra Mustafa El Ganzory den 25. feb. 2024
Dear Fion,Warm greetings from the STEIGENBERGER Resort Achti team and thank you for your comments. I apologize that we were unable to meet your expectations. we are always dedicated to improving our services.Looking forward to welcoming you back again and serve you better

10/10 – Utmerket

Razin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent staff and hospitality!!
Bodde her 3 netter i desember 2023
Svar fra Mustafa El Ganzory den 14. jan. 2024
Dear Razin,Thank you very much for taking the time to write your feedback and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.Thanks and Kind Regards,

6/10 – Grei

Laura og Orange

Likte: Renhold og personale og service
Large property with Nile views. 3 restaurants and 2 pools. However, the "heated pool" was the same temp as the unheated one, wifi didn't reach my room so I had to go to the pool lobby to use the internet. The staff insisted the wifi was fine... Don't think I'd stay there again for the price.
Bodde her 6 netter i desember 2023
Svar fra Mustafa El Ganzory den 16. des. 2023
Dear Laura,Warm greetings from the STEIGENBERGER Resort Achti team and thank you for your comments. I apologize for any inconvenience during your visit and that we were unable to meet your expectations. Your comments have been discussed as we are always dedicated to improving our services.

10/10 – Utmerket

Haley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My stay was only for a night, but it was wonderful! The staff was more than helpful and so incredibly kind. I arrived a little before check in and was happy to grab lunch and wait, but they went above and beyond and got me in my room early. They could probably tell I was quite tired. This was my first trip to Luxor, but I have no doubt I will be checking in here again!
Bodde her 1 natt i desember 2023
Svar fra Mustafa El Ganzory den 5. des. 2023
Dear Haley,Thank you very much for your valued time that you spent to share with us your feedback about your recent experience at STEIGENBERGER Resort Achti. We are so delighted to know that you enjoyed your holiday with us and the efforts of our team exceeded your high expectations. Looking forward to welcoming you again soon to “your home away from home “in Egypt. Thanks and kind regards,

2/10 – Forferdelig

Mario

Bodde her 4 netter i oktober 2023
Svar fra Mustafa El Ganzory den 2. des. 2023
Dear Mario,Warm greetings from the STEIGENBERGER Resort Achti team and thank you for your comments. I apologize for any inconvenience during your visit and that we were unable to meet your expectations. Your comments have been discussed as we are always dedicated to improving our services.Looking forward to welcome you back for a better stay in our beautiful resort.

8/10 – Bra

Gardy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great. One thing I would recommend, is to advise the cleaning staff to double check before walking in the room. We forgot to put the do not disturb sign. Before we knew it, the cleaning guy was walking in our room.
Bodde her 3 netter i oktober 2023
Svar fra Mustafa El Ganzory den 7. nov. 2023
Dear Gardy, Thank you very much for your valued time that you spent to share with us your feedback about your recent experience at STEIGENBERGER Resort Achti. We are so delighted to know that you enjoyed your holiday with us and the efforts of our team exceeded your high expectations. Regarding to your comments kindly note that we shared all the mentioned points with the concerned departments to make sure to take the proper actions.Looking forward to welcoming you again soon to “your home away from home “in Egypt. Thanks and kind regards,

10/10 – Utmerket

Latchman

Bodde her 2 netter i oktober 2023
Svar fra Mustafa El Ganzory den 7. nov. 2023
Dear Latchman,Thank you very much for taking the time to write your feedback on Booking site and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.

10/10 – Utmerket

Anders

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly recommended
The hotel is very clean and the staffs are very friendly. The hotel manager helped us when we needed some help.
Bodde her 2 netter i september 2023
Svar fra Ahmed den 25. sep. 2023
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

10/10 – Utmerket

stefano

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Molto superiore alle aspettative.
Bodde her 4 netter i september 2023
Svar fra Ahmed den 25. sep. 2023
Caro stimato ospite,Allo Steigenberger Resort Achti-Luxor consideriamo i nostri ospiti come una famiglia!Sappiamo che hai molte altre opzioni quando scegli dove alloggiare nella città di Luxor. Il fatto che abbiate scelto lo Steigenberger Resort Achti è per noi un grande onore.Ci auguriamo sinceramente che ti sia piaciuto il tuo soggiorno e che tornerai di nuovo!Distinti saluti,

4/10 – Dårlig

Marcia

Likte: Renhold
Likte ikke: Personale og service
Decepcionante!
Considerando ser um hotel 5 estrelas, a experiência foi muito decepcionante. Já fiquei em outros hoteis da rede e esse fica muito abaixo da média. Quarto antigo, média, internet não funcionava no quarto, TV sem conexão de internet, comida ruim e com preços altos considerando a média local ( o restaurante de comida árabe era correto), chave sempre com problema. Não recomendo!
Bodde her 2 netter i september 2023
Svar fra Ahmed den 25. sep. 2023
Prezado convidado,Muito obrigado por seus valiosos comentários.Lamentamos profundamente qualquer experiência desagradável adquirida.Temos particularmente o cuidado de estudar e trabalhar arduamente para melhorar estes pontos levantados na sua revisão mencionada.Foi valioso considerarmos a atualização e a manutenção do nosso nível de prestação de serviços.Tenha certeza de que levamos a sério todos os seus valiosos comentários e notas em consideração para levar nossa equipe a cobri-los e cumpri-los profissionalmente.Toda a equipe do Steigenberger Resort Achti está ansiosa para recebê-lo sempre na cidade de Luxor.Estamos todos otimistas e prontos para atender às suas necessidades no nível mais satisfatório.Atenciosamente,

10/10 – Utmerket

Michael

Bodde her 2 netter i august 2023
Svar fra Ahmed den 25. sep. 2023
Dear valued guest,At Steigenberger Resort Achti-Luxor we consider our guests like family!We know that you have many other options when choosing where to stay in Luxor city. The fact that you chose Steigenberger Resort Achti is a great honor for us.We sincerely hope you enjoyed your stay and will come back again! Best Regards,

8/10 – Bra

Anuj

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra Ahmed den 25. sep. 2023
Dear valued guest,At Steigenberger Resort Achti-Luxor we consider our guests like family!We know that you have many other options when choosing where to stay in Luxor city. The fact that you chose Steigenberger Resort Achti is a great honor for us.We sincerely hope you enjoyed your stay and will come back again! Best Regards,

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location and views are stunning, service excellent and great value for money. Pool is lovely by the Nile. Highly recommend
Svar fra Front Office den 26. juli 2023
Dear valued guest,Greetings from Steigenberger Resort Achti-Luxor,Steigenberger Resort Achti's team would like to thank you for your honest fair review, we truly appreciate taking the time to write such a nice review.We serve all of our Guests with professional attitude accompanied by joy that comes from the heart in all our outlets; we have shared your nice words with all our associates.To receive such reviews, it gives us a motivational factor to achieve excellence and maintain our performance to meet our guests’ expectations and needs.As well your valued comments are highly considerable.We here at Steigenberger Resort Achti-Luxor sincerely hope that you took home memorable moments of your stay at our Resort and we hope that we will have the pleasure of welcoming you back in your home away from home very soon. Best regards,

10/10 – Utmerket

J.P. og Frankfurt am Main

Bodde her 1 natt i juli 2023

10/10 – Utmerket

J.P. og Frankfurt am Main

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel, beautiful decor and facilities. Loved the safety aspects the hotel adopts with gates outside which allows tourists to wander around without all the harassment. The addition. Of a small shopping mall within the safety confines of the hotel grounds was very much appreciated. The staff of the hotel could not have been more accommodating. The restaurants etc were all excellent we would absolutely recommend this hotel to anyone
Svar fra Front Office den 23. juli 2023
Dear Valued Guest,Thank you for choosing the Steigenberger Resort Achti-Luxor for your stay. Commitment to service and guest satisfaction is our main concern.Our team have tried to anticipate your needs, receiving this very much positive comment is highly appreciated and retain extending our continuous effort. Once Again thank you for staying with us during your visit to Luxor city, and we invite you to include us in your future plans when you visit this area again.Looking forward to welcoming you again soon.Thank you,

10/10 – Utmerket

Leilani

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely hotel and staff were polite and respectful. The grounds were well maintained and the pools were nice. Food for breakfast and dinner for half board were good. Luxor was too hot when we visited recently so it was nice to have a place to just chill out at the spaciaous big airconditioned lounge after tours. Resort felt safe. The only thing i find hilarious was, when people check-in and are shown the room, the door access card doesn't work and then wait for a while for them to go down sort it out, and for this type of hotel, i find that crazy. And i noticed it happened to other hotel guests too. Very strange and don't understand why they would allow it (?tipping purposes?). Otherwise, we had a lovely stay and would recommend this hotel.
Bodde her 3 netter i juni 2023
Svar fra Front Office den 13. juni 2023
Dear valued guest,Greetings from Steigenberger Resort Achti-Luxor,Steigenberger Resort Achti's team would like to thank you for your honest fair review, we truly appreciate taking the time to write such a nice review.We serve all of our Guests with professional attitude accompanied by joy that comes from the heart in all our outlets; we have shared your nice words with all our associates.To receive such reviews, it gives us a motivational factor to achieve excellence and maintain our performance to meet our guests’ expectations and needs.As well your valued comments are highly considerable.We here at Steigenberger Resort Achti-Luxor sincerely hope that you took home memorable moments of your stay at our Resort and we hope that we will have the pleasure of welcoming you back in your home away from home very soon. Best regards,

8/10 – Bra

Edward

Reiste med familie
Likte: Renhold
This is the nice located praportie. On front of the Nile river. Hotel had a gate and was close to public axes which was providing a extra security. Staff was freandly and polite. Down part was that they couldn't speak English well ( eaven front desk ). Rooms where outdated. Overall was a good experiance.
Bodde her 2 netter i juni 2023
Svar fra Front Office den 9. juni 2023
Dear valued guest,At Steigenberger Resort Achti-Luxor we consider our guests like family!We know that you have many other options when choosing where to stay in Luxor city. The fact that you chose Steigenberger Resort Achti is a great honor for us.We sincerely hope you enjoyed your stay and will come back again! Best Regards,

8/10 – Bra

Freddy og San Ramón

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Un excelente hotel . Lo único que diría que no me satisfizo fue su desayuno . Excelente variedad pero en productos preparados casi ningún sabor !!! Yo lo demás incluyendo la localización excelente !
Bodde her 2 netter i mai 2023
Svar fra Front Office den 23. mai 2023
Estimado invitado,Gracias por su reciente estancia con nosotros. Sabemos que tiene muchas opciones a la hora de elegir dónde alojarse en la ciudad de Luxor. El hecho de que elija Steigenberger Resort Achti es un honor para nosotros.¡Esperamos sinceramente que haya disfrutado de su estadía y que regrese nuevamente!Su revisión positiva es una fuerte motivación que alienta a nuestro personal a hacer un esfuerzo adicional para retener e incluso superar sus expectativas en las próximas estadías.Nos esforzamos para que la experiencia en Steigenberger Resort Achti sea una que recordará para siempre.Esperando darle la bienvenida de nuevo pronto.Gracias,

6/10 – Grei

Alireza

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
It took us half an hour to check in, very slow staff The room needs renovation, old linens Food was good Restaurant staff were too lasy cleaning the tables so we had to walk around 15 min to find a clean table to sit and eat
Bodde her 1 natt i mai 2023
Svar fra Front Office den 9. juni 2023
Dear valued guest,Thank you very much for your valuable comments. We are deeply sorry for any unpleasant experience gained.We are particularly very care to study and working hardly to improve this points were raised on your mentioned review.It was valuable for us to consider in upgrading and maintain our level of service delivery. Rest assure that we are seriously taken over all your valued comments and notes in consideration to lead our staff to cover it and fulfill it professionally.The entire Steigenberger Resort Achti's Team is looking forward to welcome you every time in Luxor city. We are all optimistically ready to fulfill your needs at the utmost satisfactory level. Best regards,

8/10 – Bra

Scotty

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great resort with beautiful garden right on the Nile. Lots of good facilities and friendly staff. Some small items like power points and electrical appliances are outdated, there is a ferry dock next door which had a running diesel engine all day on one day. It spoils the pool area - don’t know what, if anything the hotel could do about that though.
Bodde her 1 natt i mai 2023
Svar fra Front Office den 16. mai 2023
Dear valued guest,Greetings from Steigenberger Resort Achti-Luxor,Steigenberger Resort Achti's team would like to thank you for your honest fair review, we truly appreciate taking the time to write such a nice review.We serve all of our Guests with professional attitude accompanied by joy that comes from the heart in all our outlets; we have shared your nice words with all our associates.To receive such reviews, it gives us a motivational factor to achieve excellence and maintain our performance to meet our guests’ expectations and needs.As well your valued comments are highly considerable.We here at Steigenberger Resort Achti-Luxor sincerely hope that you took home memorable moments of your stay at our Resort and we hope that we will have the pleasure of welcoming you back in your home away from home very soon. Best regards,

8/10 – Bra

Joshua

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Insane Value
After bouncing around city to city and having a less than stellar room in a cruise ship, Steigenberger Resort Achti was like an oasis. Very reasonably priced, a comfortable bed, and a really quite tasty breakfast buffet with a view that will stay with you the rest of your life. Best breakfast spread I've ever had at a hotel. In the States, hotels that are twice the price give you everything half the quality of Achti. My only complaint is it feels a little too secluded. I know that sounds silly considering it's called a "resort." But it just kind of felt like I was stuck buying what the hotel was selling.
Bodde her 2 netter i mai 2023
Svar fra Front Office den 14. mai 2023
Dear Valued Guest,Thank you for choosing the Steigenberger Resort Achti-Luxor for your stay. Commitment to service and guest satisfaction is our main concern.Our team have tried to anticipate your needs, receiving this very much positive comment is highly appreciated and retain extending our continuous effort. Once Again thank you for staying with us during your visit to Luxor city, and we invite you to include us in your future plans when you visit this area again.Looking forward to welcoming you again soon.Thank you,

4/10 – Dårlig

Edmon

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Normally we booked this 5stars hotel for relaxing and to be calmed, but our last night the hôtel management booked the garden for wedding,Soo Noisy until around midnight!! Mean we have to still wake until the wedding is finished to sleep 😪 Dommage beacouse the hotel it's very good but when we are in vacation we need relaxing ...
Bodde her 2 netter i april 2023
Svar fra Front Office den 7. mai 2023
Dear valued guest,Thank you very much for your valuable comments. We are deeply sorry for any unpleasant experience gained.We are particularly very care to study and working hardly to improve this points were raised on your mentioned review.It was valuable for us to consider in upgrading and maintain our level of service delivery. Rest assure that we are seriously taken over all your valued comments and notes in consideration to lead our staff to cover it and fulfill it professionally.The entire Steigenberger Resort Achti's Team is looking forward to welcome you every time in Luxor city. We are all optimistically ready to fulfill your needs at the utmost satisfactory level. Best regards,

8/10 – Bra

José Carlos

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Total falta de profissionalismo
Hotel muito bom, vista incrível e atendimento muito bom, a única coisa que tenho a criticar foi o momento em que solicitei um táxi para me levar ao aeroporto, me cobraram 30 dólares e tive que aguentar um carro caindo aos pedaços e que ficou muito claro o esquema que tem na portaria com um suposto agenciador que é protegido pela recepção e que a única intenção é explorar o turista sem se preocupar com sua segurança e seu conforto, se a direção deste hotel for realmente seria é necessário que se tome uma providência a respeito.
Bodde her 2 netter i april 2023
Svar fra Front Office den 7. mai 2023
Caro hóspede valioso,Muito obrigado por seus valiosos comentários.Lamentamos profundamente qualquer experiência desagradável adquirida.Estamos particularmente muito preocupados em estudar e trabalhar arduamente para melhorar esses pontos levantados em sua revisão mencionada.Foi valioso para nós considerar a atualização e manter nosso nível de prestação de serviços.Tenha certeza de que levamos a sério todos os seus valiosos comentários e notas em consideração para levar nossa equipe a cobri-los e cumpri-los profissionalmente.Toda a equipe do Steigenberger Resort Achti está ansiosa para recebê-lo sempre na cidade de Luxor.Estamos todos otimistas prontos para atender às suas necessidades no nível mais satisfatório.Atenciosamente,

10/10 – Utmerket

Jean

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very accommodating with early check in (came in on night train from Cairo). Staff pleasant - shops around the hotel grounds had shopkeepers that weren’t pushy which was unusual for our experience in Egypt.
Bodde her 4 netter i april 2023
Svar fra Front Office den 7. mai 2023
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

4/10 – Dårlig

Edward

Likte: Romkomfort
Likte ikke: Personale og service
Stay elsewhere.
This is a dated property on the river bank but away from town. WiFi offered is less than 1mbs reminiscent of speeds from 20 years ago. Hotel staff doesn’t respond to emails from guests before arrival. Hallways are lined with old stained carpets. Bathrooms in the rooms are cramped. Food quality is decent but forgettable. Stay elsewhere.
Bodde her 3 netter i april 2023

10/10 – Utmerket

Mehdi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Inside the property everything was great, but we felt threatened walking outside as local people started asking personal questions
Bodde her 1 natt i mars 2023
Svar fra Front Office den 7. mai 2023
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

8/10 – Bra

Geraldine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023
Svar fra Front Office den 7. mai 2023
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

4/10 – Dårlig

Stephen

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Great Nile location. Breakfast buffet was good. The bad. Dried feces on top of comforter. Replaced with yellow stained comforter and sheets not properly dried. Replaced with clean comforter no sheets. No apology or acknowledgment from staff. Said the tour director untruthful overpriced say anything to make a sale. Not to be trusted. Friendly staff on arrival ignored when leaving WOULD NOT RECOMMEND
Bodde her 3 netter i mars 2023

10/10 – Utmerket

Destynie

Likte: Personale og service og overnattingsstedets bygg og tilstand
Great experience. Clean, close to restaurants and bed was comfortable
Bodde her 2 netter i mars 2023
Svar fra Front Office den 7. mai 2023
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Abzocke und sexuelle Belästigung
Das Hotel war im Großen und Ganzen in Ordnung, allerdings nicht auf Niveau eines 5-Sterne Hotels. Es gibt einen Angestellten? vom Hotel, der dort Ausflüge etc. für die Touristen organisiert. ACHTUNG! Dort ist man nur aus die Touristen abzuzocken und zu betrügen - und das im großen Stil, wobei die anderen Mitarbeiter des Hotels ebenfalls beteiligt sind. Zudem ist es von diesem Typen zu sexueller Belästigung gekommen. FINGER WEG VON DEM HOTEL!
Bodde her 1 natt i mars 2023

8/10 – Bra

DEANGELA

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023
Svar fra Front Office den 7. mai 2023
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,

10/10 – Utmerket

Lisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2023
Svar fra Front Office den 7. mai 2023
Dear Valued Guest,Thank you for choosing the Steigenberger Resort Achti-Luxor for your stay. Commitment to service and guest satisfaction is our main concern.Our team have tried to anticipate your needs, receiving this very much positive comment is highly appreciated and retain extending our continuous effort. Once Again thank you for staying with us during your visit to Luxor city, and we invite you to include us in your future plans when you visit this area again.Looking forward to welcoming you again soon.Thank you,

6/10 – Grei

Richard

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Overall not a 5 stars standard. positives: breakfast, great views to the nile and nice shopping area within complex. Negatives: internet, service and size of room and beds. no option for late check out or day use.
Bodde her 3 netter i mars 2023
Svar fra Ahmed den 17. mars 2023
Dear valued guest,Thank you very much for your valuable comments. We are deeply sorry for any unpleasant experience gained.We are particularly very care to study and working hardly to improve this points were raised on your mentioned review.It was valuable for us to consider in upgrading and maintain our level of service delivery. Rest assure that we are seriously taken over all your valued comments and notes in consideration to lead our staff to cover it and fulfill it professionally.The entire Steigenberger Resort Achti's Team is looking forward to welcome you every time in Luxor city. We are all optimistically ready to fulfill your needs at the utmost satisfactory level. Best regards,

10/10 – Utmerket

Abdul S

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good service excellent staff very happy that we stayed with you
Bodde her 2 netter i mars 2023
Svar fra Front Office den 7. mai 2023
Dear Valued Guest,Thank you for choosing the Steigenberger Resort Achti-Luxor for your stay. Commitment to service and guest satisfaction is our main concern.Our team have tried to anticipate your needs, receiving this very much positive comment is highly appreciated and retain extending our continuous effort. Once Again thank you for staying with us during your visit to Luxor city, and we invite you to include us in your future plans when you visit this area again.Looking forward to welcoming you again soon.Thank you,

8/10 – Bra

Marcus

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The rooms are dated and needs updating badly, but the overall hotel is ok. The shopping located out and to the left of the hotel is great, especially the jewelry store that you see as you first enter the shopping area on the left. The owner of the store is very friendly, kind, welcoming, honest, fair, and will treat you with the greatest respect and care, he's a really cool guy and so is his associate, they're very nice people!!
Bodde her 1 natt i mars 2023
Svar fra Ahmed den 17. mars 2023
Dear valued guest,Greetings from Steigenberger Resort Achti-Luxor,Steigenberger Resort Achti's team would like to thank you for your honest fair review, we truly appreciate taking the time to write such a nice review.We serve all of our Guests with professional attitude accompanied by joy that comes from the heart in all our outlets; we have shared your nice words with all our associates.To receive such reviews, it gives us a motivational factor to achieve excellence and maintain our performance to meet our guests’ expectations and needs.As well your valued comments are highly considerable.We here at Steigenberger Resort Achti-Luxor sincerely hope that you took home memorable moments of your stay at our Resort and we hope that we will have the pleasure of welcoming you back in your home away from home very soon. Best regards,

10/10 – Utmerket

Peter

Likte: Renhold og personale og service
Bodde her 2 netter i februar 2023

4/10 – Dårlig

Alessandro

Reiste med familie
Likte ikke: Renhold, personale og service og fasiliteter
Emplacement a l'écart du centre ville. Propreté a revoir. personnel pas a l'écoute des clients
Svar fra Ahmed den 17. mars 2023
Cher invité apprécié,Merci beaucoup pour vos précieux commentaires.Nous sommes profondément désolés pour toute expérience désagréable acquise.Nous sommes particulièrement attentifs à étudier et à travailler dur pour améliorer ces points soulevés lors de votre examen mentionné.Il était précieux pour nous d'en tenir compte dans la mise à niveau et le maintien de notre niveau de prestation de services.Soyez assuré que nous prenons au sérieux tous vos commentaires et notes précieux en considération pour amener notre personnel à le couvrir et à le remplir de manière professionnelle.Toute l'équipe du Steigenberger Resort Achti se réjouit de vous accueillir à chaque fois dans la ville de Louxor.Nous sommes tous prêts à répondre avec optimisme à vos besoins au niveau le plus satisfaisant.Cordialement,