6, Rue du Fort Niedergrunewald, Quartier, Européen Nord, Plateau de Kirchberg, Luxembourg City
Anmeldelser
9,2
Fantastisk
Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 321 av totalt 498 anmeldelser." "
10 – Utmerket
321
Rangering på 8 − Bra. 139 av totalt 498 anmeldelser." "
8 – Bra
139
Rangering på 6 − Grei. 26 av totalt 498 anmeldelser." "
6 – Grei
26
Rangering på 4 − Dårlig. 8 av totalt 498 anmeldelser." "
4 – Dårlig
8
Rangering på 2 − Forferdelig. 4 av totalt 498 anmeldelser." "
2 – Forferdelig
4
9,6/10
Renhold
9,4/10
Personale og service
9,6/10
Fasiliteter
9,2/10
Overnattingsstedets bygg og tilstand
9,6/10
Miljøvennlige løsninger
Anmeldelser
8/10 – Bra
Arvid
Forretningsreisende
13. feb. 2022
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Luxembourg
A very nice hotel, but due to the covid restrictions the bars and restaurants closed too early at night. (room service too)
Arvid
Bodde her 1 natt i februar 2022
Svar fra Fernando López Lens den 18. feb. 2022
Dear Sir,
First of all, we would like to thank you for have taken of your precious time to write us this review following your stay at Sofitel Luxembourg Europe.
We are delighted to read that you enjoyed your moment with us.
Indeed, your satisfaction is the best reward that we can receive.
We hope to have the please to welcome you again in the near future for another stay even better than the previous one.
Kind regards,
Fernando López Lens
Area Manager
Sofitel Luxembourg Europe
10/10 – Utmerket
Brynjar Nielsen
Forretningsreisende
21. juli 2021
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt opplevelse
Unik hotellopplevelse. Stille og behagelig atmosfære.
Brynjar Nielsen
Bodde her 2 netter i juli 2021
Svar fra Fernando López Lens den 25. juli 2021
Dear Mr. Brynjar Nielsen,
Thank you very much to taking the time to share these wonderful comments with us. We are thrilled that you thoroughly enjoyed your time here at Sofitel Luxembourg Europe.
We hope that we will have the opportunity to welcome you back in the future.
Best regards,
Fernando López Lens
General Manager
Sofitel Luxembourg Europe
10/10 – Utmerket
Stein
6. sep. 2018
Fantastic stay, beautiful rooms, great beds, delicious breakfast, very nice staff!
Stein
Bodde her 1 natt i juli 2018
8/10 – Bra
Kjell og Oslo
27. mars 2016
Likte: Renhold, personale og service og romkomfort
Nice hotel, but strange access with a car
Nice hotel, but impossible to find out how to reach with a car
Kjell
10/10 – Utmerket
Sverre Olav og Kvinnherad
9. juli 2015
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell
God mottaking i resepsjonen. Flott hotell med store rom. Svært god italiensk restaurant og fin bar. God atmosfære.
Sverre Olav
6/10 – Grei
Remi og Waterloo
4. juli 2015
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell
Hotellet ligger 3 km utenfor Luxembourg sentrum, i en av de nyere bydelene. Strøket er rolig, med lite trafikk. Hotellet er luksuriøst med egen sigaravdeling.
Remi
10/10 – Utmerket
VS
8. juli 2014
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
9/10
Store flotte rom og et hotell med god atmosfære. Treningsmuligheter. God service. Gode parkeringsmuligheter. Hotellet ligger et stykke utenfor sentrum.
VS
10/10 – Utmerket
Barbora og Trondheim
18. nov. 2013
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Komfortable senger, fantastisk mat
Koselig service, welcome gratis drink
Barbora
10/10 – Utmerket
Wolf og Hamar
9. aug. 2013
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott service
Veldig bra. Vi ankom ganske sent om kvelden etter å ha kjørt gjennom Europa i mange timer. Hun i resepsjonen oppgraderte oss uten ekstra kostnad pga den lange kjøreturen. Flott service :-)
Wolf
10/10 – Utmerket
Mbs
1. aug. 2013
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sofietel was top
Really happy about this hotell and value for money. I can not find anything to complain about. Easy to find. Helpful staff. Good food in restaurant. Will definetly return.
Mbs
8/10 – Bra
Verifisert reisende
3. juli 2011
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
8/10 – Bra
Verifisert reisende
29. nov. 2010
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
10/10 – Utmerket
L og Horten, Norway.
27. juli 2009
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et fint hotell i Luxembourg
Jeg anbefaller alle dette hotellet. Finnes ikke i selve sentrum, men blant moderne bygninger i administrativ senteren av EU. Man kan gå til fots i ca 25 - 35 min til sentrum av Luxembourg og se ovenfra broen på gammel nedre byen. Fin opplevelse!
L
10/10 – Utmerket
Bipinchandra
Reiste med familie
12. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service and very helpful staff members.
Bipinchandra
Bodde her 4 netter i mai 2024
Svar fra OPs Manager den 17. mai 2024
Thank you Bipinchandra for your excellent feedback in regards to your recent stay at the Sofitel Luxembourg. It would be a pleasure welcoming you back with us soon for another Sofitel Expierence. Best regards Fernando Lopez Lens Area General Manager Sofitel Luxembourg
10/10 – Utmerket
Mark
Reiste med familie
12. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
An exceptionally nice hotel, great staff, perfect location, easy access to all. Highly recommend!
Mark
Bodde her 2 netter i april 2024
Svar fra OPs Manager den 14. apr. 2024
Dear MarkThank you for your nice feedback in regards to your recent stay at the Sofitel Luxembourg Europe.We really appreciate it and shared your compliments on our staff with them.We hope having soon the pleasure of welcoming you back with us.Best regardsFernando Lopez LensArea General Manager for Sofitels in LUxembourg
10/10 – Utmerket
Dong
Reiste med familie
6. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The convenient, safe, quiet, and transportation.
Dong
Bodde her 1 natt i februar 2024
Svar fra Area Manager Fernando Lopez Lens den 6. feb. 2024
Thank you very much Dong for your kind words and your appreciation of our service in regards to your recent stay with us. We highly appreciate your feedbak.We hope having soon the pleasure of welcoming you back with us. Best regardsFernando Lopez LensArea Manager Sofitel Luxembourg
10/10 – Utmerket
Andrea
Reiste med familie
12. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Andrea
Bodde her 2 netter i januar 2024
Svar fra OPs Manager den 3. feb. 2024
Dear Andrea,Thank you for your great rating on Expedia. We highly appreciate it. We hope having soon the pleasure of welcoming you back with us. Best regards,Fernando Lopez LensArea General Manager Sofitel Luxembourg
10/10 – Utmerket
Anna
Reiste med partner
6. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Anna
Bodde her 3 netter i desember 2023
Svar fra OPs Manager den 3. feb. 2024
Dear Anna,Thank you for your great rating on Expedia. We highly appreciate it. We hope having soon the pleasure of welcoming you back with us. Best regards,Fernando Lopez LensArea General Manager Sofitel Luxembourg
10/10 – Utmerket
Andrew
31. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect place to stay for Luxembourg
Very pleasant and modern hotel, front desk staff excellent
Andrew
Bodde her 1 natt i desember 2023
Svar fra OPs Manager den 3. feb. 2024
Dear Andrew,Thank you for your great rating on Expedia. We highly appreciate it. Especially your compliments on our front desk staff are really nice. We hope having soon the pleasure of welcoming you back with us. Best regards,Fernando Lopez LensArea General Manager Sofitel Luxembourg
10/10 – Utmerket
Veronique
10. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veronique
Bodde her 1 natt i desember 2023
Svar fra OPs Manager den 3. feb. 2024
Dear Veronique,Thank you for your great rating on Expedia. We highly appreciate it. We hope having soon the pleasure of welcoming you back with us. Best regards,Fernando Lopez LensArea General Manager Sofitel Luxembourg
10/10 – Utmerket
Valerie
3. des. 2023
Valerie
Bodde her 1 natt i desember 2023
Svar fra OPs Manager den 3. feb. 2024
Dear Valerie,Thank you for your great rating on Expedia. We highly appreciate it. We hope having soon the pleasure of welcoming you back with us. Best regards,Fernando Lopez LensArea General Manager Sofitel Luxembourg
10/10 – Utmerket
Ganna
Reiste med familie og små barn
26. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely wonderful hotel, everything was really 5 stars level! Great rooms with new equipment, everything is modern and clean, the staff is helpful and friendly. Will definitely come back!
Ganna
Bodde her 1 natt i november 2023
Svar fra Fernando López Lens den 3. des. 2023
Dear Madam,Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel Luxembourg Europe.We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Sofitel Luxembourg Europe in the near future.Yours sincerely,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Mikkel Skjold
22. nov. 2023
Mikkel Skjold
Bodde her 2 netter i november 2023
Svar fra Fernando López Lens den 23. nov. 2023
Dear Mr. Skjold,We would like to thank you for your review following your stay at Sofitel Luxembourg Europe.We are happy to note that you spent an amazing stay with us, indeed, your satisfaction is the best reward we can receive.We hope to welcome you again in the near future for another stay even better than the previous one.Best regards,Fernando López LensArea ManagerSofitel Luxembourg Europe
6/10 – Grei
David
12. nov. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place however no valet service and no bell service and difficult to park and find the property and no English speaking tv.
David
Bodde her 2 netter i november 2023
Svar fra Fernando López Lens den 18. nov. 2023
Dear Sir,First of all, we would like to thank you for have taken of your precious time to write us this review following your stay at Sofitel Luxembourg Europe.We are pleased that you enjoyed our hotel, however, we are very sorry to read that our valet service was not available on your arrival, as well as for the lack of English channels.We are looking forward to welcome you again in the near future for another stay even better than the previous one.Best regards,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Paulina
Forretningsreisende
1. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice & Easy
Paulina
Bodde her 1 natt i september 2023
Svar fra Fernando López Lens den 4. okt. 2023
Dear Madam,We would like to thank you for have taken of your precious time to write us this review following your stay at Sofitel Luxembourg Europe.We are thrilled to receive such nice comments, indeed, we do our utmost to make your stay as easy and enjoyable as possible.We are looking forward to welcome you again in the near future.Best regards,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Johan
30. sep. 2023
Johan
Bodde her 2 netter i september 2023
Svar fra Fernando López Lens den 4. okt. 2023
Cher Johan,Nous vous remercions d'avoir partagé ce commentaire à la suite de votre séjour au Sofitel Luxembourg Europe.Nous sommes enchantés de constater que vous avez passé un merveilleux moment en notre compagnie.Nous espérons vous accueillir de nouveau dans un futur proche.Cordialement,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Erwin
Reiste med partner
25. sep. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is always a pleasure to stay at the Sofitel Luxembourg. Nice staff, nice rooms and easy parking.
Erwin
Bodde her 2 netter i september 2023
Svar fra Fernando López Lens den 26. sep. 2023
Dear Mr. Erwin,Thank you for sharing your feelings about your recent stay to Sofitel Luxembourg Europe.We are delighted to read that our rooms and quality of service lived up to your expectations.We appreciate your compliments, which give us real satisfaction.We look forward to welcoming you again to Sofitel Luxembourg Europe and thank you once again for your comment. Kind regards,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Yintong
17. sep. 2023
Yintong
Bodde her 5 netter i september 2023
Svar fra Fernando López Lens den 26. sep. 2023
Dear Mr. Yintong,Thank you very much for sharing your comment with us about your recent stay to Sofitel Luxembourg Europe.We are delighted to know that your experience was a pleasant one and that our service was of the highest quality. Thank you again for your comment and we hope to welcome you back to Sofitel Luxembourg Europe.Kind regards,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Erwin
Reiste med partner
10. sep. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always nice to come back to Sofitel Luxembourg!
Erwin
Bodde her 1 natt i september 2023
Svar fra Fernando López Lens den 20. sep. 2023
Dear Sir,Thank you very much for sharing your comment about your recent stay to Sofitel Luxembourg Europe.We are delighted to read your comment that makes us smile.Your satisfaction fills us with joy and we hope to see you again.Kind regards,Fernando López LensArea ManagerSofitel Luxembourg Europe
8/10 – Bra
marine
1. sep. 2023
marine
Bodde her 1 natt i august 2023
Svar fra Fernando López Lens den 2. sep. 2023
Chère Madame,Nous vous remercions d'avoir pris le temps de répondre à notre enquête suite à votre récent séjour au Sofitel Luxembourg Europe.Nous sommes ravis que vous ayez apprécié votre séjour et nous sommes impatients de vous accueillir à nouveau au Sofitel Luxembourg Europe dans un avenir proche.Nous vous prions d'agréer, Madame, l'expression de nos salutations distinguées,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Donna
Reiste med en gruppe
28. juli 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel and rooms, extremely helpful staff. It is easy getting around Luxembourg due to the free tram very close to the hotel.
Donna
Bodde her 2 netter i juli 2023
Svar fra Fernando López Lens den 29. juli 2023
Dear Madam,We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Louis ETIENNE
23. juli 2023
Louis ETIENNE
Bodde her 1 natt i juli 2023
Svar fra Fernando López Lens den 27. juli 2023
Cher Monsieur,Nous vous remercions d'avoir partagé votre récente expérience au Sofitel Luxembourg Europe.Nous sommes ravis de constater que vous avez passé un merveilleux moment en notre compagnie.Nous espérons d'ores et déjà avoir le plaisir de vous recevoir une nouvelle fois dans un futur proche.Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Eva
9. juli 2023
Eva
Bodde her 1 natt i juli 2023
Svar fra Fernando López Lens den 14. juli 2023
Dear Eva,Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel Luxembourg Europe.We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Sofitel Luxembourg Europe in the near future.Yours sincerely,Fernando López LensArea ManagerSofitel Luxembourg Europe
8/10 – Bra
Carlos
26. juni 2023
Carlos
Bodde her 1 natt i juni 2023
Svar fra Fernando López Lens den 29. juni 2023
Dear Carlos,Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel Luxembourg Europe.We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Sofitel Luxembourg Europe in the near future.Yours sincerely,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Verifisert reisende
Forretningsreisende
18. juni 2023
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel to stay
Great hotel for stay. Ideally located. Good connection to the (free) public transport.
Verifisert reisende
Bodde her 2 netter i juni 2023
Svar fra Fernando López Lens den 20. juni 2023
Dear Guest,We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fernando López LensArea ManagerSofitel Luxembourg Europe
8/10 – Bra
Verifisert reisende
19. mai 2023
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 1 natt i mai 2023
Svar fra Fernando López Lens den 20. mai 2023
Cher Client,Nous vous remercions d'avoir partagé avec nous votre récente expérience au Sofitel Luxembourg Europe.Nous sommes enchantés de lire que vous avez passé un très agréable moment en notre compagnie.Votre satisfaction est la plus belle récompense que notre équipe puisse recevoir.Nous espérons vous accueillir à nouveau dans un futur proche.Cordialement,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Daniel
Reiste med en gruppe
17. mai 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property, staff is great!
Daniel
Bodde her 3 netter i mai 2023
Svar fra Fernando López Lens den 20. mai 2023
Dear Daniel,Thank you for sharing with us your recent experience at Sofitel Luxembourg Europe.We are delighted to read that you had a very pleasant time with us.Your satisfaction is the best reward our team can receive.We hope to welcome you again in the near future.Yours sincerely,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Robin
18. apr. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent. Great staff. Good facilities. Nice touches.
Robin
Bodde her 2 netter i april 2023
Svar fra Fernando López Lens den 19. apr. 2023
Dear Sir,We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Scott
25. feb. 2023
Scott
Bodde her 1 natt i februar 2023
Svar fra Fernando López Lens den 17. mars 2023
Dear Scott,Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel Luxembourg Europe.We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Sofitel Luxembourg Europe in the near future.Yours sincerely,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Mairi
Forretningsreisende
24. feb. 2023
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The staff (particularly in the reception) were very friendly and helpful. They really went out of their way!
The only downside was the breakfast with the scrambled eggs that looked like a bowl of soup - as if they weren't even cooked at all. No surprise that no one was eating them. No cooked eggs seemed to be available.
Mairi
Bodde her 2 netter i februar 2023
Svar fra Fernando López Lens den 25. feb. 2023
Dear Madam,Thank you for sharing your experience at Sofitel Luxembourg Europe.We are delighted to read that you enjoyed your stay thanks to the kindness of our staff, especially at the reception.However, we are very sorry to read that you did not appreciate the quality of the scrambled eggs.We will take the necessary measures to ensure that this does not happen again in the future.We hope to have the opportunity to welcome you again in the near future for another stay even better than the previous one.Yours sincerely,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Elisabeth
Reiste med en gruppe
16. des. 2022
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super Hotel ! Tolle Lage, Tramstation direkt am Hotel!
Tolles Frühstück mit allem was man sich wünscht.
Die Betten sind mit extra Matratzen ausgestattet, man schläft hervorrangend darin. Extra-Punkt hierfür!
Absolut empfehlenswert!
Elisabeth
Svar fra Fernando López Lens den 19. des. 2022
Dear Madam,We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Furthermore, as you said, our bedding provides maximum comfort, in particular thanks to our overlay mattress.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
IGA
Reiste med familie
9. okt. 2022
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and solidified
IGA
Bodde her 2 netter i oktober 2022
Svar fra Fernando López Lens den 12. okt. 2022
Dear Sir,We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fernando López LensArea ManagerSofitel Luxembourg Europe
8/10 – Bra
Ross
14. sep. 2022
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent front desk staff
Ross
Bodde her 2 netter i august 2022
Svar fra Fernando López Lens den 20. sep. 2022
Dear Sir,We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Erwin
Reiste med partner
1. sep. 2022
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in was great. Service and client focussed staff. The hotel noticed that it was my birthday and suprised me with a nice gift. Checking out was also great, even though it rained hotel staff supported us with bringing our luggage to our car. Overall great experience.
Erwin
Bodde her 2 netter i august 2022
Svar fra Fernando López Lens den 1. sep. 2022
Dear Sir,First of all, we would like to thank you for your comments following your stay at Sofitel Luxembourg Europe.We are happy to have had the opportunity to offer you a moment whose quality exceeded your expectations.Indeed, our teams are totally focused on the well-being of our customers because your satisfaction is the best reward we can receive.We are looking forward to welcome you again in the near future for another stay even better than the previous one.Best regards,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Mark
26. aug. 2022
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Recommend
Location on a new site with other hotels. Great free tram service every 5 mins to centre. Great service, no on site restaurant on Sunday but others nearby. Two of the best night’s sleep I’ve had with superior bedding.
Mark
Bodde her 2 netter i august 2022
Svar fra Fernando López Lens den 26. aug. 2022
Dear Mark,Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel Luxembourg EuropeWe are delighted you enjoyed your stay with us, your satisfaction is the best reward we can receive.Indeed, we do not have a restaurant open on Sundays, but we do serve food in our Sixty Four bar, otherwise, our front office teams are always happy to recommend a restaurant.We are looking forward to warmly welcoming you again in the near future.Yours sincerely,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Matthew
26. aug. 2022
Matthew
Bodde her 1 natt i august 2022
Svar fra Fernando López Lens den 27. aug. 2022
Dear Matthew, Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel Luxembourg Europe.We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Sofitel Luxembourg Europe in the near future.Best regards,Fernando López LensArea ManagerSofitel Luxembourg Europe
10/10 – Utmerket
Peter
Reiste med familie, Reiste med kjæledyr
12. aug. 2022
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is amazing. One or two electric chargers more would be a good investment ;)
Peter
Bodde her 2 netter i august 2022
Svar fra Fernando López Lens den 16. aug. 2022
Dear Sir,
Thank you for your comment regarding your stay at the Sofitel Luxembourg Europe.
We are happy to read that you found our hotel amazing, indeed, your satisfaction is the greatest reward we can receive.
Concerning the electric recharging stations we have just installed 3 that we share with the Novotel, we are sincerely sorry we did not install them before.
We hope to welcome you again in the near future for another stay even better than the previous one.
Best regards,
Fernando López Lens
Area Manager
Sofitel Luxembourg Europe
10/10 – Utmerket
Donna
Reiste med partner
31. juli 2022
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had never stayed at this property and had no idea how great it would be!! Will now look for these ever where!!
Donna
Bodde her 1 natt i juli 2022
Svar fra Fernando López Lens den 24. jan. 2023
Dear Donna,We would like to thank you for your comment.We do not understand how it is that you received a message when you did not stay with us.However, we would be happy to welcome you and offer you a stay of the highest quality.Yours sincerely,Fernando López LensArea Manager Sofitel Luxembourg Europe
10/10 – Utmerket
Kamlyn
31. juli 2022
Kamlyn
Bodde her 1 natt i juli 2022
Svar fra Fernando López Lens den 2. aug. 2022
We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Fernando López Lens
Area Manager
Sofitel Luxembourg Europe
10/10 – Utmerket
Lars
26. feb. 2022
Lars
Bodde her 2 netter i februar 2022
Svar fra Fernando López Lens den 27. feb. 2022
Dear Sir,
We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe.
It is always a pleasure to receive positive return. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Fernando López Lens
Area Manager
Sofitel Luxembourg Europe