Safe på rommet, skrivebord, blendingsgardiner og lydisolert

Anmeldelser av Novotel Suites Luxembourg

4 out of 5
Novotel Suites Luxembourg
13 Avenue J F Kennedy, Quartier Europeen, Luxembourg City

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 309 av totalt 542 anmeldelser." "
Rangering på 8 − Bra. 180 av totalt 542 anmeldelser." "
Rangering på 6 − Grei. 40 av totalt 542 anmeldelser." "
Rangering på 4 − Dårlig. 9 av totalt 542 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 542 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Kristoffer Blaas

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2023
Svar fra Bram Maes, General Manager den 28. mars 2023
Dear Kristoffer,We acknowledge with thanks your rating about your recent stay.We are glad your stay was enjoyable.However, we would love to know what would have made your stay a perfect one.We hope to welcome you back for a return visit.Best regards,Bram Maes, General Manager

10/10 – Utmerket

Bente Kristin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fint hotell i ligge på. Bra frokost. Standard på romma. Kort vei til trikken🙂
Bodde her 1 natt i august 2022
Svar fra Bram Maes, General Manager den 26. aug. 2022
Kjære Bente Kristin,Takk for at du valgte oss.Vi er glade for å høre at du var fornøyd med oppholdet ditt hos oss, og setter stor pris på dine positive kommentarer.Vi håper å se deg igjen snart!Bram Maes, General Manager

8/10 – Bra

Glenn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott opphold, kan anbefales.
Bodde her 1 natt i juli 2019
Svar fra Sonia Zaied, General Manager den 15. des. 2019
Kjære Glenn, tusen takk for den fine tilbakemeldingen din! Vi er glade for å høre at du var fornøyd med oppholdet ditt hos oss, og setter stor pris på dine anbefalinger. Vi ønsker deg velkommen tilbake ved en senere anledning. Med vennlig hilsen, Sonia Zaied, General Manager

10/10 – Utmerket

Preben

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell som anbefales
Valgte Novotel Suites Luxembourg pga beliggenhet. Veldig bra beliggenhet ift t-bane til sentrum. Vennlige ansatte, fine rom med aircondition. Vi fikk først rom uten badekar, men det var ikke noe problem å få et nytt og til og med større rom. Fikk flaskevann hver dag, samt kaffe og kjeks. Veldig rent. Får også pluss for å ha kjøkken åpent til 23:00 om kvelden, da vi ankom veldig sent. Maten var helt ok.
Bodde her 2 netter i juni 2019
Svar fra Sonia Zaied, General Manager den 27. juni 2019
Kjære Preben, tusen hjertelig takk for den fine tilbakemeldingen din om oppholdet hos oss! Vi er svært glade for å høre at dere hadde et så bra opphold hos oss. Fornøyde gjester er det viktigste for oss og vi er naturligvis behjelpelige med å finne en suite som passer deres behov. Vi ønsker også å takke for dine fine ord om servicen vår på vegne av våre ansatte som jobber hardt hver dag for å tilby god service til våre gjester. Vi håper å se deg igjen ved en senere anledning. Med vennlig hilsen, Sonia Zaied, General Manager

10/10 – Utmerket

Vegard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
3 netter på Novotel Suites
Svært fine rom i fornuftig avstand til alt jeg var ute etter. Hotellet er moderne og rent. God frokost og svært trivelig personale. Det eneste som trakk litt ned var til tider litt svakt wifi signal, men dette er nok rom-avhengig.
Bodde her 2 netter i mai 2019

10/10 – Utmerket

Rune

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Forretningsreise til Luxembourg by.
3 netter på Novotel Suites. Morsom layout på leilighet. Romslig følelse på tross av få kvadratmeter. Meget forseggjort. Eget styrkerom i en av etasjene. Veldig grei lokasjon mtp trikk mot sentrum, og European Convention Center Luxembourg samt konserthuset rett over gata. Ikke så mye spisemuligheter rundt hotellet, det trekker litt ned.
Bodde her 3 netter i februar 2019

10/10 – Utmerket

Stian H

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good!
Bodde her 1 natt i oktober 2018

10/10 – Utmerket

kåre Alain

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2017

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Peter Eilsoe og Kleppe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Godt hotel i Luxenburg.
Dette er et moderne og meget pent hotel med scandinavian standard. God frokost. Utfordringen er at det er vanskelig å gå til sentrum, og man er avhengig av buss eller taxi.

10/10 – Utmerket

Viggo og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell
Bra hotell og flotte rom.
Svar fra Margaux den 9. juli 2015
Dear Viggo, Thank you so much for choosing SuiteNovotel Luxembourg as your accommodation choice, and for sharing this wonderful 5/5 review with Hotels.ccom users and with us! We are absolutely delighted to read that you had an excellent stay at our hotel, and we hope your next stay will be as pleasant as the previous one. Warm regards, Margaux, Quality Department

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fornøyd
Fint stilrent hotell, god service, et stykke unna sentrum, men godt kollektivtilbud!
Svar fra Margaux den 15. mai 2015
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg, and for taking time to share this wonderful 5/5 review with Hotels.com users and with us! We are delighted to learn that you enjoyed your stay, and we look forward to the pleasure of welcoming you back with us very soon. Warm regards, Margaux, Quality Department

6/10 – Grei

Verifisert reisende

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Nice business hotel, but not for eating
Stayed for 1 night during a short business trip. The location of the hotel is a bit out of the centre if you want to go out and eat, - and that you have to since they did not have a resturant. The only source of food was a couple of vending machines in the combined lobby and bar. The simple breakfast served on paper plates with plastic cups told the same story... On the upside the room was reall nice and modern, and the complimentary internet worked very well
Svar fra Margaux den 15. juli 2015
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg and for taking time to share your review with Hotels.com users and with us. We are happy to inform you that we have now improved our Breakfast offer with tableware and fresh, good quality products. For your information, you can eat in the neighboring Novotel Luxembourg Kirchberg or Sofitel Luxembourg Europe's restaurants: you will benefit from 10% off by showing your SuiteNovotel key card. However, we are delighted to read that you enjoyed the design of your Suite, as well as our free WiFi network. We look forward to welcoming you back with us very soon. Best regards, Margaux, Quality Department

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Margaux den 29. juli 2015
Dear Guest, Thank you so much for choosing SuiteNovotel Luxembourg and for taking time to rate us 5/5 on Hotels.com! We are pleased to learn that you had an excellent stay at our hotel, and we look forward to welcoming you back with us very soon. Warm regards, Margaux, Quality Department

10/10 – Utmerket

Joar og Stavanger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
flott hotell
Hotellet er relativt nytt, med store, komfortable og velholdte rom. Pluss også for gratis WiFi. Hjelpsom betjening, eget trimrom og lite støy. Rommet vårt hadde et stort bad, med separat badekar og en stor dusj. Toalett i eget lite rom. Utvalget av mat for kjøp i kioskautomat er stort, men jeg fant ingenting som falt i smak, samtidig som det var relativt dyrt. Prøvde ikke frokosten på hotellet av samme årsak. Et minus som turist er den relativt store avstanden inn til sentrum. Det tok meg mellom 20 og 25 minutter å gå inn til sentrum når jeg fant raskeste vei. Taxi kostet litt, men gikk selvsagt fortere. Bussen stopper rett ved, men jeg prøvde den aldri. Bortsett fra hotellbar og restaurant på nabohotell er det ikke stort utvalg av spisesteder i nærheten av hotellet, så da må man ofte inn til sentrum for å få mat og drikke. Området rundt hotellet er et utpreget kontor- og hotellområde, og en traffikert vei passerer like ved, uten at det ga støy på rommet. Hotellet er med andre ord helt ok, mens beliggenheten er litt perifer for en turist.
Svar fra Margaux den 16. juli 2015
Dear Joar, Thank you so much for choosing SuiteNovotel Luxembourg, and for taking time to write this wonderful review of our hotel on Hotels.com. We are delighted to read that you enjoyed your Suite and its bathroom, as well as our staff. We look forward to welcoming you back with us in the near future, and we hope your next stay will be as pleasant as the previous one. Warm regards, Margaux, Quality Department

10/10 – Utmerket

Marte og Brussel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk!
Beste hotellet vi har sett; hyggelig personale, enkelt å finne (selv om GPSen ikke fant adressen), stort og praktisk rom med mange fine detaljer, og flott underholdningstilbud. Kort gåtur til sentrum. Hit kommer vi tilbake!
Svar fra Margaux den 21. juli 2015
Dear Marte, Thank you so much for choosing SuiteNovotel Luxembourg, and for taking time to share this wonderful 5/5 review on Hotels.com. We are delighted to learn that you enjoyed your Suite, our hotel and its location. We look forward to welcoming you back with us in the near future, and we hope your next visit will be as pleasant as the previous one. Warm regards, Margaux, Quality Department

8/10 – Bra

Luxemburger og Tromsø

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Det du trenger
Utrolig fint rom, og et enormt og luksuriøst bad! Et lite minus at de ansatte snakker veldig dårlig engelsk, men etter noen gjentakelser, så gikk det fint. Beligenheten er 10min gange fra byens kjerne. Ikke noe problem for oss unge, men taxien er dyr i Lux, så belag deg på litt spasering.
Svar fra Margaux den 25. juli 2015
Dear Luxmburger, Thank you for choosing SuiteNovotel Luxembourg and for taking time to share this nice review on Hotels.com. We are happy to read that you enjoyed your Suite and its bathroom, and we look forward to your next stay with us. Best regards, Margaux, Quality Department

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Margaux den 29. juli 2015
Dear Guest, Thank you so much for choosing SuiteNovotel Luxembourg and for taking time to rate us 5/5 on Hotels.com! We are pleased to learn that you had an excellent stay at our hotel, and we look forward to welcoming you back with us very soon. Warm regards, Margaux, Quality Department

10/10 – Utmerket

Suite Novotel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Margaux den 29. juli 2015
Dear Guest, Thank you very much for choosing SuiteNovotel Luxembourg as your accommodation choice and for taking time to rate us 5/5 on Hotels.com! We are delighted to learn that you had an excellent stay at our hotel, and we look forward to the pleasure welcoming you back with us very soon. Warm regards, Margaux, Quality Department

10/10 – Utmerket

Hege

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Margaux den 29. juli 2015
Dear Hege, Thank you very much for choosing SuiteNovotel Luxembourg as your accommodation choice and for taking time to rate us 5/5 on Hotels.com! We are delighted to learn that you had an excellent stay at our hotel, and we look forward to welcoming you back with us in the near future. Warm regards, Margaux, Quality Department

10/10 – Utmerket

Stig J. og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel not too far from the centre
Very satisfied with hotel, but the web page should mention that street parking is not possible, or at least is very difficult. Parking cost 15 euro per day if you do not remove the car.
Svar fra Margaux den 25. juli 2015
Dear Stig J., Thank you very much for choosing SuiteNovotel Luxembourg and for taking time to share this nice 5/5 review on Hotels.com. We are delighted to learn that you enjoyed our hotel. Thank you for your comment regarding the parking; it has been noted and will be taken into account. We look forward to welcoming you back with us in the near future. Warm regards, Margaux

4/10 – Dårlig

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
30 min å gå til sentrum. Et ufyselig utrivelig forretningsområde blottet for all sjarm, med et personal som var likedan. Rommene bra, men liker den andre varianten av suite novotel sine rom bedre. Frokosten var ok
Svar fra Margaux den 25. juli 2015
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg and for taking time to share your feedback on Hotels.com. We are sorry to learn that your stay with us did not meet your expectations; please allow us to express our sincerest excuses. However, we are happy to learn that you enjoyed your Suite and the breakfast. We hope you will give us another chance to better serve you at SuiteNovotel Luxembourg very soon. Best regards, Margaux, Quality Department

8/10 – Bra

Einar Sv. og Kristiansand

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Suite Novotel - Anbefales
Vi (familie på 4) bodde på et familierom i to netter i aug. 11. Suite Novotel er et rimligere, og enklere hotel, enn "vanlig" Novotel, men helt OK. Rommet var meget bra og servicen OK. Enkel frokost, men også den helt grei. I forhold til prisen vil jeg karaktisere dette som et meget godt alternativ. Litt utenfor sentrum av Luxembourg, men vi hadde bil, så det var ikke noe problem. Alt i alt kan jeg anbefale hotellet, og vi bruke gjerne hotellet på nytt ved en senere anledning.
Svar fra Margaux den 25. juli 2015
Dear Einar Sv., Thank you very much for choosing SuiteNovotel Luxembourg and for taking time to write this nice review on Hotels.com. We are delighted to learn that you enjoyed your stay at our hotel, and we look forward to welcoming your family and you back with us very soon. Best regards, Margaux, Quality Department

8/10 – Bra

Bjørnar og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Margaux den 29. juli 2015
Dear Bjørnar, Thank you for choosing SuiteNovotel Luxembourg as your accommodation choice and for taking time to rate us on Hotels.com. We are happy to learn that you had a pleasant stay at our hotel, and we look forward to welcoming you back with us very soon. Best regards, Margaux, Quality Department

8/10 – Bra

Henning og Ganddal

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Suite Novotel Luxembourg
Fantastisk flott og moderne hotel. Vi overnattet der med våre 2 barn på 3 og 5. Rommet var stort med stue der det var 2 stk sovesofaer til ungene så var det en egen sovealkove med dobbelseng til oss voksne, der vi kunne skille av rommet med et gardin. Det som var dumt med hotellet var at det ikke var så mange parkeringsplasser tilgjengelig.
Svar fra Margaux den 25. juli 2015
Dear Henning, Thank you for choosing SuiteNovotel Luxembourg and for taking time to share your review on Hotels.com. We are happy to learn that you enjoyed your Suite, and we look forward to welcoming your family and you back with us in the near future. Best regards, Margaux, Quality Department

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Suite Novotel - Et flott hotell til en god pris
Vi var 4 personer og fikk et romslig og flott rom. Frokost kom i tillegg, men barna spiste gratis. Bussen til sentrum gikk rett utenfor hotellet. Hadde et fint opphold
Svar fra Margaux den 22. juli 2015
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg and for taking time to share this wonderful review on Hotels.com. We are delighted to learn that you had a nice stay at our hotel and that you enjoyed your Suite. We look forward to the pleasure of welcoming you back with us in the near future. Warm regards, Margaux, Quality Department

8/10 – Bra

Guy og Kristiansand

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enjoyable
Vi hadde et fint opphold på hotellet. Stort rom med sittegruppe, ny og ren med modern design. Bra og hyggelig service. Hotellet ligger påKirchberg, lett å finne og komme til med både buss og bil.
Svar fra Margaux den 22. juli 2015
Dear Guy, Thank you for choosing SuiteNovotel Luxembourg and for taking time to share your review on Hotels.com. We are happy to learn that you had a nice stay with us and that you enjoyed your Suite and the friendliness of our staff. We look forward to welcoming you back at SuiteNovotel Luxembourg in the near future. Best regards, Margaux, Quality Department

10/10 – Utmerket

Thomas

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr angenehmes Hotel, um ein Wochenende zu verbringen. Gutes Frühstück, großes Zimmer und alles sehr sauber.
Bodde her 2 netter i mai 2024
Svar fra Bram Maes, Hoteldirektor den 19. mai 2024
Sehr geehrter Thomas,vielen Dank für Ihre positive Bewertung!Es freut uns sehr zu hören, dass Sie ein angenehmes Wochenende bei uns im Novotel Suites Luxembourg verbringen konnten und sowohl das Frühstück als auch die Sauberkeit und Ausstattung Ihrer Suite Ihren Erwartungen entsprochen haben.Unser Team ist stets bemüht, einen exzellenten Service zu bieten und es ist für uns eine große Freude, dass wir dies während Ihres Aufenthalts unter Beweis stellen konnten.Wir freuen uns schon, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen!Mit besten Grüßen,Bram Maes, Hoteldirektor

10/10 – Utmerket

Len

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Bram Maes, General Manager den 5. mai 2024
Dear Len,We are grateful for this kind review about your recent stay.We are happy that you enjoyed your stay with us.Your positive feedback acts as motivation for our team to keep providing great service.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Bram Maes, General Manager

10/10 – Utmerket

Laetitia

Bodde her 2 netter i april 2024
Svar fra Bram Maes, Directeur général den 4. mai 2024
Chère Laetitia,Merci pour ce sympathique commentaire !Nous sommes enchantés d'avoir répondu à vos attentes.Au plaisir de vous compter à nouveau parmi nous,Bram Maes, Directeur général

10/10 – Utmerket

justine

Reiste med familie og små barn, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super accueil, personnel attentionnée que ce soit avec les adultes ou les enfants, calme et bien agencé. Si nous devons revenir au Luxembourg nous reviendrons !
Bodde her 2 netter i april 2024
Svar fra Bram Maes, Directeur général den 8. apr. 2024
Chère Justine,Merci pour ce retour très positif.Nous sommes heureux d'apprendre que l'accueil et le service attentionné de notre équipe ont contribué à rendre votre séjour agréable, aussi bien pour les adultes que pour les enfants. Il nous est également agréable de lire que vous avez apprécié le calme et l'agencement de votre appartement.Au plaisir de vous compter à nouveau parmi nous,Bram Maes, Directeur général

10/10 – Utmerket

Robb og Pointe Claire

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent stay
Bodde her 1 natt i februar 2024
Svar fra Bram Maes, General Manager den 26. feb. 2024
Dear Guest,Thank you for this review of your recent stay.We are happy that you enjoyed your stay with us.Your positive feedback acts as motivation for our team to keep providing great service.We hope that you will be able to return for another great experience. Kind regards,Bram Maes, General Manager

8/10 – Bra

Stella

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Agréable séjour
Chambre très propre et confortable. Prestations de qualité. Hôtel situé au pied du tramway, parfait pour se déplacer sans voiture vers le centre ville.
Bodde her 1 natt i februar 2024
Svar fra Bram Maes, Directeur général den 26. feb. 2024
Chère Stella,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes heureux que vous ayez trouvé la chambre propre et confortable, et que nos prestations aient été à la hauteur de vos attentes. Comme, vous l'avez mentionné, notre connexion avec les transports en commun permet un accès aisé au cœur de Luxembourg, sans l'utilisation d'une voiture.Au plaisir de vous compter à nouveau parmi nous. Bien à vous,Bram Maes, Directeur général

10/10 – Utmerket

Fredrik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Bram Maes, General Manager den 21. feb. 2024
Dear Fredrik,We are grateful for this kind review about your recent stay.It's a pleasure to know you enjoyed your experience; it is a reward and incentive for our team to continue upholding our high standards.We would be delighted to welcome you back.Take care,Bram Maes, General Manager

10/10 – Utmerket

Thomas og Arlington

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great weekend in Luxemburg. This place is but really downtown but super easy to reach. Very friendly and accommodating staff.
Bodde her 2 netter i februar 2024
Svar fra Bram Maes, General Manager den 19. feb. 2024
Dear Thomas,We are grateful for this kind review about your recent stay.We're delighted to hear that you found our team very friendly and accommodating, reflecting our commitment to excellent guest service. Though not in the heart of downtown, we're glad you found our location easily accessible and convenient for reaching the city's attractions, thanks to the nearby tram station 'Philharmonie-Mudam' providing complimentary transit to the centre.It would be a pleasure to welcome you again.Best regards,Bram Maes, General Manager

10/10 – Utmerket

Konstantinos og Anchorage

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good location right next to the European Community offices. Tram connection to Downtown easy and always free. Very helpful staff. Rooms nicely designed and comfortable.
Bodde her 2 netter i februar 2024
Svar fra Bram Maes, General Manager den 12. feb. 2024
Dear Konstantinos,Thank you for such a positive review.We're delighted to hear that our location, adjacent to the European Community offices and with convenient tram access to downtown, met your needs for easy and complimentary transportation. It's also wonderful to know that our staff provided excellent service during your stay. The comfort and design of our rooms are something we take pride in, so your appreciation of these aspects is very rewarding.The entire team look forward to welcoming you back on a future trip.Kind regards,Bram Maes, General Manager

10/10 – Utmerket

KIYOSHI

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra Bram Maes, General Manager den 22. jan. 2024
Dear Kiyoshi,We appreciate that you took the time to share your rating.We are thrilled to hear that we met your expectations during your stay, and thank you for your kind feedback regarding our service and high standards; your satisfaction is our highest reward.It would be a pleasure to welcome you again.Best regards,Bram Maes, General Manager

10/10 – Utmerket

Helene

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Prima verblijf en een goed gteam medewerkers!
Bodde her 1 natt i januar 2024
Svar fra Bram Maes, General Manager den 12. jan. 2024
Beste Helene,Hartelijk dank voor uw positieve beoordeling.Het doet ons plezier te lezen dat de netheid in de suite, hotelconditie en service aan uw verwachtingen hebben voldaan. Ons team streeft ernaar om een onberispelijke staat van het hotel te handhaven en de beste service te bieden, zoals blijkt uit de 24-uurs receptie en ons streven naar persoonlijke voorkeuren van onze trouwe gasten. Uw comfort is onze prioriteit, vandaar dat we trots zijn op het comfort van onze suites, die allemaal zijn uitgerust met hoogwaardige bedden en een moderne inrichting om een goede nachtrust te verzekeren.We danken u voor uw compliment en verwelkomen u een volgende keer graag opnieuw. Met vriendelijke groet,Bram Maes, General Manager

10/10 – Utmerket

José Carlos Pando

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelente !!!
Bodde her 1 natt i januar 2024
Svar fra Bram Maes, Gerente Geral den 7. jan. 2024
Caro José,agradecemos a sua preferência e avaliação.Foi ótimo ter recebido a sua visita e folgamos em saber que fomos ao encontro das suas expetativas, de forma tão vasta.Estaremos sempre disponíveis para o receber.Desejamos-lhe um feliz Ano Novo,Bram Maes, Gerente Geral

8/10 – Bra

alec

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient hotel in Kirchberg, close to public transportation, clean and practical. The suites are modern, but not suitable for a family (single sink in bathroom, small beds with average comfort), they are clean though, and appropriate for 2 people.
Bodde her 3 netter i januar 2024
Svar fra Bram Maes, General Manager den 8. jan. 2024
Dear Alec,Thank you for taking the time to share your review.We're delighted to hear that you found our hotel convenient and appreciated the cleanliness and practicality of our suites. It's also great to know that our location near public transportation was beneficial for your stay. Regarding the suite size and amenities, while we understand that the layout with a single sink and bed sizes may not have been ideal for your family's needs, we do strive to cater to a variety of guests, including offering Queen size beds and a pillow menu on request for added comfort. Additionally, we have rooms with different views and blackout facilities to ensure a restful sleep.We hope to see you again on another occasion.Warm wishes for 2024!Bram Maes, General Manager

10/10 – Utmerket

Mustafa

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Bram Maes, General Manager den 28. des. 2023
Dear Mustafa,We appreciate that you took the time to share your feedback.We are thrilled to hear that we met your expectations during your stay, it is always rewarding to get positive feedback.We would be delighted to welcome you back.Season's Greetings!Bram Maes, General Manager

8/10 – Bra

Pierre Pascal

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr schöne Unterkunft und Zimmer, sehr gut an den (kostenfreien) öffentlichen Verkehrsmitteln für die Fahrt in die Innenstadt gelegen (ca. 15 Min). Kostenfreie Parkplätze des Hotels - draußen und Tiefgarage - sind vorhanden, aber zu Anreisezeiten kann es manchmal etwas knapp werden. Luxemburg ist mehrsprachig. Anders als in Belgien oder der Schweiz ist die Verwendung von Luxemburgisch, Französisch und Deutsch aber nicht regional bedingt, sondern erfolgt meist parallel je nach Situation. Im Handel und Dienstleistungssektor arbeiten oft auch rein frankophone Nicht-Luxemburger, die zwar kein Luxemburgisch und Deutsch sprechen, aber i.d.R. gut Englisch. Das Hotel gehört auch dazu: Arbeitssprache ist Französisch, Englisch als zweite Möglichkeit geht auch, Deutsch nur sehr vereinzelt. Die Mitarbeiter sind in allen Sprachen ausgesprochen freundlich, nett kompetent und hilfsbereit. :) Wenn wir wieder nach Luxemburg fahren, wird das Novotel Suites das erste sein, was wir uns in Sachen Unterkunft wieder ansehen werden. :) Bis déi nächste Kéier!
Bodde her 2 netter i desember 2023
Svar fra Bram Maes, Hoteldirektor den 22. des. 2023
Guten Tag,lieber Gast, wir danken Ihnen herzlich für Ihre positive Rückmeldung.Es freut uns sehr zu hören, dass Sie die Lage unseres Hauses in Bezug auf die kostenfreien öffentlichen Verkehrsmittel schätzen. Wir bemühen uns stets auch bei hoher Nachfrage genügend Parkmöglichkeiten bereitzustellen und bedanken uns für Ihren Hinweis bezüglich der Parkplatzsituation zu Spitzenzeiten.Wir sind stolz auf unser mehrsprachiges Team und freuen uns, dass Sie die Freundlichkeit und Hilfsbereitschaft unserer Mitarbeiter positiv hervorheben. Es ist unser Ziel, allen Gästen unabhängig von der Sprache einen exzellenten Service zu bieten.Wir hoffen, dass Sie bei Ihrem nächsten Aufenthalt in Luxemburg erneut unser Gast sein werden.Mit freundlichen GrüßenBram Maes, Hoteldirektor

10/10 – Utmerket

KIYOSHI

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All of staff are very friendly. Hotel is quite safety and convenient. Within 3 min restaurants and super market,
Bodde her 8 netter i desember 2023
Svar fra Bram Maes, General Manager den 15. des. 2023
Dear Kiyoshi,We are grateful for this kind review about your recent stay.We're delighted to hear that you found our staff to be very friendly and appreciated the safety and convenience of our location. It's wonderful to know the proximity to restaurants and supermarkets added value to your stay. Furthermore, we take pride in maintaining a high standard of cleanliness and are glad to see this reflected in your high rating.We would be delighted to welcome you back.Take care,Bram Maes, General Manager

10/10 – Utmerket

Alex

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay, highly recommend.
Fantastic hotel, staff at reception were fantastic. Thank you!
Bodde her 1 natt i desember 2023
Svar fra Bram Maes, General Manager den 15. des. 2023
Dear Alex,We are grateful for this kind review about your recent stay.We're delighted to hear that you found our reception team to be fantastic, and we appreciate your compliments on their service. It's also great to know that the cleanliness and comfort of our rooms met your expectations, and that you found the overall condition of our hotel to be exemplary. We continuously strive to maintain our high standards to ensure our guests have a pleasant stay.We look forward to the pleasure of welcoming you back on a future visit. Best wishes,Bram Maes, General Manager

10/10 – Utmerket

Juan-Elias

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i november 2023
Svar fra Bram Maes, Hoteldirektor den 2. des. 2023
Sehr geehrter Elias,vielen Dank für Ihre positive Bewertung!Wir sind begeistert, dass es Ihnen bei uns so gut gefallen hat und dass bei Ihrem Aufenthalt keine Wünsche offen geblieben sind.Wir freuen uns schon, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen! Mit besten Grüßen,Bram Maes, Hoteldirektor

10/10 – Utmerket

Antonius

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
weekendje Luxemburg familie bezoek
mooi hotel in het hart van Europese kantoren en niet ver van het centrum..Schoon hotel met mooie suites prima badkamer en veel extra's op de kamer. Topper
Bodde her 1 natt i november 2023
Svar fra Manager den 13. nov. 2023
Beste Antonius,Hartelijk dank voor uw feedback.We zijn blij te horen dat u ons hotel mooi vond en genoten heeft van de suites, de badkamer en de vele extra's op de kamer. Onze locatie in het hart van het Europese kantorengebied en dicht bij het stadscentrum is inderdaad een groot pluspunt voor onze gasten.We hopen dat u tijdens uw verblijf ook heeft kunnen profiteren van enkele van onze andere faciliteiten, zoals de 24-uurs fitnessruimte, het gratis ontbijt voor kinderen onder de 16 jaar en de gratis massages op dinsdagavond.Hartelijke groet,

10/10 – Utmerket

Steen

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Bram Maes, General Manager den 3. okt. 2023
Dear Steen,We are grateful for this kind review about your recent stay.It's a pleasure to know how much you enjoyed your stay and found it comfortable; your feedback is a reward and incentive for our team to continue upholding our high standards.We look forward to welcoming you back. Best regards,Bram Maes, General Manager

2/10 – Forferdelig

Guillaume

Bodde her 1 natt i september 2023

10/10 – Utmerket

Snehal Santosh og Bedford

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was super friendly and allowed us an early check-in. As we were super tired from our travels.
Bodde her 1 natt i august 2023
Svar fra Bram Maes, General Manager den 1. sep. 2023
Dear Guest,We are grateful for this kind review about your recent stay.We are delighted to hear that our friendly staff were able to accommodate an early check-in for you, allowing you to rest after your travels.We look forward to welcoming you back to our apartment in the future. Best regards,Bram Maes, General Manager

8/10 – Bra

Liz

Likte: Renhold, personale og service og romkomfort
Location, Service, Friendliness
Excellent location, easy and plentiful parking (not immediately obvious which street to go down to find it), excellent service at the front desk with well spoken English (one guy in particular on the morning shift on 22 August - wish i’d asked his name). He helped me make an overseas phone call and was very sympathetic to my issue with my bank - he even asked me the next day if i wanted to make another call to resolve my issue. EXCELLENT service! On day 2 i told staff that the shower dripped cold water from rainhead while showering with shower rose - technician couldn’t fix so the offered change of room, free breakfast or 3 days free car parking - again, excellent service. The bed was comfy, ample wardrobe space, separate toilet, good lighting, can open windows slightly for air, bath as well as shower, huge towels, eco bins for recycling. Really nice cosy seating outside for ambient relaxing. Very close to tram station for FREE tram into city, and a shopping centre with dining and supermarket. Would definitely come again - highly recommend, and thank you!
Bodde her 3 netter i august 2023
Svar fra Manager den 28. aug. 2023
Dear Liz,Thank you for taking a moment to review your experience.We are thrilled to hear that you appreciated our excellent location, easy parking, and the outstanding service provided by our front desk team. Your kind words about our team's language skills and their assistance with your banking issue are truly appreciated.We are also glad that you enjoyed the comfortable bed, ample wardrobe space, separate toilet, good lighting, and eco-friendly features in your suite. Our outdoor seating area and the convenient access to the free tram and nearby shopping centre are indeed great assets for our guests.We apologize for the inconvenience you experienced with the shower and appreciate your understanding in the matter. Our team is always ready to address any issues and offer solutions to ensure a pleasant stay for our guests. We are happy that you found our offered compensation satisfactory. Thank you for your recommendation, and we look forward to welcoming you back in the future.We look forward to seeing you again in the future. Best wishes,