Hoteller nær Luthy Botanical Garden

«Staff at the desk was lovely and helpful. Everything was clean and comfortable. Would definitely stay again,»

«This very nasty, dirty smoke saturated place. All pictures as fake. I went to room and back to my car to find alternative accommodations. My expectations were low but this place is worse than I could have imagined. I felt dirty and disgusting by merely entering the room. The mold in the bathroom, the stain on the sheets and towel are just the beginning. I returned the key and told the front desk person I could not stay there and offered to show him the room to see if he would stay there. He ...

«We love staying at this hotel. Always clean and quiet. Also a great location.»

«Staff were extremely rude. There was a huge power outage in the area. And they were not very accommodating at all. And very rude to anyone trying to see if there was any way to reimburse anything. The cleaning staff was the only helpful staff with anything..»

«Tiene buen parqueo. Aire ruidoso y no huele a limpio.»

«Waited»

«The cleaners emptied my room one day before I checked out. That means they stole my toiletries, doedorant, as well as food and water from the fridge. The front desk agent could not help locate the items.»

«Check in process was not very inviting, and manager on duty seemed put out when front desk staff had a question. They hold a $300 incidental deposit at check in which seems high considering the hotel. CONS: The room was decent but had debris on the floor outside of main traffic area, and a half eaten taco under the bed skirt. Pretty gross! Furniture is showing its age. Bathroom had a broken tile and a piece of tape covering which I assumed to be a hole in the middle of the tub. PROS: Location is ...

«The room was very spacious. Clean sheets! Part of the hotel was under renovation.»

«Nice staff. Mediocre breakfast, clean rooms!»

«Nice staff sadly some people who are staying in some rooms are rude to the staff. 😕»

«I’m 73 years old, drove from Yellowstone. Drug dealers and prostitutes inside and out, desk clerk carrying on conversation with one of them and could care less. Doors slamming constantly, a woman screamed, people talking loudly. Floors were sticky, toilet had feces down both sides, front of shower curb had what looked like blood. After I checked in, I read reviews. Some is old as five years ago, apparently no one has ever cared about these problems. We checked in about 6:30 pm, couldn’t sleep, ...

«Management was awful! Don’t try to help or a solution to a situation & was very rude. Unacceptable & highly unrecommended»

«Great place»

«Great stay»

«Good place, but could need some improvement. Pros- Price, location, lack of noise from traffic, decent breakfast options, pool Cons- noise from neighboring rooms and hall- could hear conversations and doors opening and closing, workout equipment (1 of 3 cardio machines working), could be cleaner in the room.»

«Pool was closed, again. I’ve stayed here 3 times due to the location but every time the pool has been closed. The night staff was wonderful but the morning staff was not great at all. And the breakfast was terrible.»

«Our room was clean and comfortable, some of the hallways areas could’ve used a little more attention and our shower hadn’t been restocked which was unfortunate because I forgot condition, but the staff was great.»