Hoteller i Luna

«Hot shower is not working. Only the very cold shower. When you turn the handle to the left to get hot shower, the water in the shower heads was only dripping and no water pressure. No phones in the room. Had to go down every time to ask for assistance. I had to ask 3 times in one day just for someone to fix the issue and when someone finally came, they COULD NOT FIX IT!!! Quite disappointing »

«Cell phone wifi was good in place of tv. Convenient downtown location»

«Room was very clean, staff are friendly, courteous and always available to help.»

«The room was on the small side but clean and comfortable. Children playing in the hall was very disturbing since there is nothing to absorb the echoing sounds in the hallway. I think it's a fairly new property and may still be dealing with growing pains. It's a small property but that's ok. It's right on a pretty beach with clean water. That's also a plus. The big problem is how isolated it is. There are other small hotels nearby but nothing in the way of things to do or other places to ...

«All was good, very spacious room, only wish they have a refrigerator in room. »

«Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. »

«I won’t stay there any more. Linen were wornout, towels were discolored, mosquitos & ants all over the room, defective shower, toilet was clogged & after declogging it goes back to slow drain again. It’s way below my expectation. I don’t why you are doing business with this kind of property. »

«Very kind employees »

«Stedets beliggenhet er kjempe bra. Bra fasiliteter. Mye bølger så det er kanskje ikke så ideelt for familier med små barn men bra pool. Bra renhold og hjelpsomme staff. Dette stedet hadde jeg vurdert som 5 stjerners hadde de hatt en bedre restaurant. Maten er helt forferdelig. Det ble servert kald mat, buffé »

«Betjeningen virker lite interessert i gjestene. Veldig mye på menyen er ikke tilgjengelig og vi føler det er rart siden det er en meny det er lett å holde oppdatert Rommet var helt ok og hvis en skal si noe om det er det mye støy fra aircondition. »

«The location was fantastic and the outside area is truly beautiful, though the grass could use a bit more attention and landscaping. However, the room itself is in need of a major upgrade, particularly the bathroom, which felt quite dated. Staff were very helpful and friendly. »