Hoteller i Lucerne

«The staff was very helpful, they moved me when I had very noise guests above me.»

«Parking was close to entrance. Room was very clean.»

«Very clean everything was there that I needed.»

«Room smelled like smoke and it was noisy. It was adjacent to another room through a door. I could see light from the other room under the door and conversations as if they were in my room. Very noisy and not to private »

«Rooms were clean & staff very helpful»

«We will definitely come back. I got what I expected: a clean room, great location at a reasonable price. Cons: Some towels had black stains, some of the furniture was oversize in the room and our mattress pad cover had stains on it. There definitely is some maintenance that could be done to improve the property. Pros: location location location! It was RIGHT on the lake but better: the Highlands Park was a quick walk and we caught 9 fish rather quickly (we are catch and release). The room was ...

«Nice hotel, room was fine, staff was friendly and helpful and breakfast was good. The "Next door" restaurant was only so-so.»

«The room had a burned out light which they did not replace on request. The safety latch on the door was broken and they did not repair upon request.»

«Property was filthy. Bed was sunken in the middle. Staff was nowhere to be found for check-in. Slept like frap refunded my second night and stayed at a worthy hotel. »

«I arrived at midnight for check-in and Staff was very accommodating and patient with me.»

«The room was disgusting, not cleaned at all.»

«Nice staff, good lake access, and clean. Shower was worst I've had. The hot water was too hot, you could not get much cold water from shower so it was too hot for my young child, and there was no shower head! Otherwise, was a good stay, very accommodating staff. »

«We had no good experience with this place. The cottage wasn't ready even when we arrived late. The next day the shower wasn't working and we had no hot water for a long while. We were traveling with a toddler so the lack of water made everything more complicated. They gave us a complimentary bottle of wine because the cottage wasn't ready on time, but the overall experience is still bad.»

«Clean and beautiful. Comfortable bed. »

«Room was dirty. Gray hair and possible dog hair everywhere even in the bed, moldy dirty shower, towel had red gunk on it, stained pillow cases, room blinds don’t work, I could even see outside through the gaps in the sides of the air conditioner. The walls are very thin here and if you stay on the road side of the motel, be prepared for an extremely dark room with very dim room lights. Could barely see a darned thing inside..»

«It was a welcome surprise that they provided the coolers as well as the replaceable ice packs. The cooking materials were well equipped as well. The linens and sheets were clean and comfortable.The spacing of the tents is very good for privacy. I would only suggest a few things to make it better for future guests. An EV charger would be convenient for those who drive EV cars . Aside from bicycles, maybe add an ATV or golf carts for rent so families can enjoy roaming the property together ...