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Anmeldelser av Staybridge Suites Lubbock - University Area, an IHG Hotel

3 out of 5
Staybridge Suites Lubbock - University Area, an IHG Hotel
2515 19th St, Lubbock, TX

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 340 av totalt 705 anmeldelser." "
Rangering på 8 − Bra. 190 av totalt 705 anmeldelser." "
Rangering på 6 − Grei. 89 av totalt 705 anmeldelser." "
Rangering på 4 − Dårlig. 47 av totalt 705 anmeldelser." "
Rangering på 2 − Forferdelig. 39 av totalt 705 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Glenn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were great and the room was very comfortable. I would stay here again.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Chris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Adriana

Reiste med familie
This property needs repairs and maintenance. It is run down.
Bodde her 3 netter i mai 2024

8/10 – Bra

juan

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Erin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

8/10 – Bra

Juan og Irving

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

David

Likte: Personale og service
Likte ikke: Renhold
Some hygienic suggestions: - There is grime in the bathtub. It is not viewable, but if you wet it and run your hand along it, you will be left with a residue on your hand. - The tiled floor by the breakfast area is sticky. - There is dust on top of the fridge and behind the T.V.. - The railing holding the windows should be oiled. - Some of the fruit had mold. Particularly, powdery mildew on the stalks of the bananas at breakfast. - Having a yogurt bin is somewhat unsanitary. Otherwise it was fine, and the staff was curteous.
Bodde her 4 netter i april 2024

8/10 – Bra

Kirsten og New Braunfels

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Mike

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
super friendly staff
Bodde her 1 natt i april 2024

8/10 – Bra

Brandi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Road in front of property was very loud at times.
Bodde her 1 natt i april 2024

8/10 – Bra

Braedenn

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great breakfast. Nice rooms.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Luis Olivas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was great and room was clean
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Ethan

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Simple and clean
Bodde her 1 natt i april 2024

4/10 – Dårlig

Dorcey

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Shower curtain had two huge stains, wall in bathroom was filthy, tub wouldn’t drain, bed and pillows were very poor quality and on two of the days there was construction with very loud noises and no alert or explanation to guests. I won’t stay there next time I go visit my son at TT.
Bodde her 4 netter i april 2024

8/10 – Bra

Doug

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place
Bodde her 1 natt i april 2024

4/10 – Dårlig

johnscott

confusing trying to find airline and hotel receipts
Bodde her 1 natt i mars 2024

10/10 – Utmerket

johnscott

Forretningsreisende
manager introduce himself, staff was welcoming, room had everything for a extended stay.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Teresa

Reiste med partner, Reiste med familie
Likte: Fasiliteter
The bottom of bed had stains
Bodde her 1 natt i mars 2024

10/10 – Utmerket

robert og Robertsdale

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice room and walking distance to Texas Tech
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Nichole

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Staff was amazing, especially the breakfast attendants. The breakfast was hot and tasty every day. Even though my brand new truck got keyed in the parking lot I'll still be booking here for my work trips because every employee was outstanding and caring.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Doug

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice big room and everything works. Looks clean and doesn't smell bad.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Dangie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Disappointed
We stayed their a couple of years ago and we were happy with the hotel. I do not know what happened this property has gone down. The room was in very bad disrepair. The room was a little dirty. We were just very disappointed.
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Luisa

Bodde her 2 netter i februar 2024

8/10 – Bra

Joyce

Forretningsreisende
Bodde her 2 netter i februar 2024

4/10 – Dårlig

Yvelises

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Not revisiting
This is my second time there. First time was good, but I thought they would've upgraded thing by now. First - I arrived at 7pm after driving 8 hrs to find that they my (or a ) room was ready. They said it would be ready in 20 minutes. I waited and yet it still wasn't ready. Okay, check in is at 3pm I don't understand. second - the room was dingy, tattered, and worn. The room was some what clean to standards, but after settling in and looking around, there was either throwup on the curtains and burnt holes. The bathroom door was run down. Walking into the room they had the A/C at full blast when it was 35 degrees outside. I guess the last guest are all placed on the first floor. I would've asked for something on the second or third but I was too tried and didn't want to argue. The TV volume for some odd reason was very low and I had it at its max. Not sure what was up with that. I travel up to Lubbock to visit my son in college once a month. Um, naw, never going back. Though the location is good, across the street from the camps I rather not revisit this hotel.
Bodde her 3 netter i februar 2024

2/10 – Forferdelig

Zach

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was absolutely awful. I have pictures to confirm the filth and how run down it is.
Bodde her 2 netter i februar 2024

8/10 – Bra

Mary

Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Brittany

Bodde her 2 netter i februar 2024

8/10 – Bra

Frank

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

6/10 – Grei

Missy

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The staff is the only thing I can recommend about this place. We arrived for our reservation at 4:45 and were told we would have to wait 30 minutes for house keeping to clean the room. So we waited. We finally got our key and went up but they were still in our room. When we got into the room, it looked ok. The sheets were clean and the towels were freshly laundered, which was good. The tiles in the bathroom were loose when you walked on them, the grout was all broken and/or missing, the sink, shower and floor were not clean. There was zero water pressure and a terrible shower head. Again, we had clean sheets and towels so we had a place to sleep after our event. Would not stay there again unless we were desperate.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Marion

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location when visiting our daughter at Texas Tech.
Bodde her 2 netter i februar 2024

6/10 – Grei

Kwesi

Forretningsreisende, Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
I was suprised there was no toothpaste in rooms for customers to use to brush their teeth...
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Vladimir

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Heater would not stop running. It was so hot in the room and my choices were to keep it off or to run it all the time No soap and no shampoo When we turned off the heater I weird stale smell appeared
Bodde her 1 natt i februar 2024

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Entire staff was super friendly!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Enrique

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

10/10 – Utmerket

joseph

Bodde her 3 netter i februar 2024

10/10 – Utmerket

Bobie

Likte: Renhold og personale og service
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Monica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff here were top notch! Very friendly and helpful!
Bodde her 2 netter i januar 2024

8/10 – Bra

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Tarlitha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023

8/10 – Bra

Jesse

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Anna

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Sabina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The bed was very comfortable, loved it. The soap, shampoos & lotions were all great quality. The AC/heater unit was extremely loud, the noise kept waking me up, not good when you are trying to sleep after a long flight. Vacuuming and wiping down needed more attention. Overall it was a good stay. I'll stay at Staybridge again if ever in town.
Bodde her 3 netter i desember 2023

2/10 – Forferdelig

Charles

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay away!
Place was dirty and unkept. It's a pet friendly place and threaten our family with calling animal control because our small dog was barking. Horrible place! Noisy because of traffic and close proximity to dinning and lobby. Room was unkept and towels were dirty. Would not recommend this place to anyone.
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Edwin

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

10/10 – Utmerket

CORINNE

Very close to Texas Tech, easy in and out of parking. Beds comfortable, rooms clean, only problem during our visit was elevator not working when we arrived but repaired shortly. Breakfast had good variety of options
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Bruce

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Irene

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

8/10 – Bra

Tyler

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We had to be down sized to a queen bed, said hotels.com would have to fix it. Staff was more than excellent, very helpful, more than polite. Some of the best staff I have ever experienced. Brandon was more than exceptional, went out of his way to help and fix any problems. If he's not in management he more than for sure should be.
Bodde her 2 netter i desember 2023
Svar fra Management den 19. des. 2023
Thank you for taking your time to share about your recent stay with us. I am glad our team could provide exceptional service for you. We look forward to seeing you again.