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Anmeldelser av Sonesta Maho Beach All Inclusive Resort Casino & Spa

4 out of 5
Sonesta Maho Beach All Inclusive Resort Casino & Spa
1 Rhine Road, Maho Bay, Lowlands

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 726 av totalt 1666 anmeldelser." "
Rangering på 8 − Bra. 456 av totalt 1666 anmeldelser." "
Rangering på 6 − Grei. 238 av totalt 1666 anmeldelser." "
Rangering på 4 − Dårlig. 122 av totalt 1666 anmeldelser." "
Rangering på 2 − Forferdelig. 124 av totalt 1666 anmeldelser." "

8,4/10

Renhold

8,0/10

Personale og service

8,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Hans H

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2022

4/10 – Dårlig

Tonje

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Front staff ruined the stay
I personally feel like I wouldn’t book another night here. I’ve been to St. Maartin before and I’m used to endless smiles and helpfulness. I’ve never experienced such foul moods as the front desk workers have. Why work customer service if you clearly hate customers? I did not for one second feel welcome or well taken care off. It’s such a pity because the hotel was very clean, the food and drinks were so good and the restaurant staff were so nice. It’s sad that the front staff and their serious attitude problems ruin for the rest
Bodde her 1 natt i oktober 2021
Svar fra Sonesta Resorts Sint Maarten den 26. okt. 2021
Dear Valued guest, Thank you for taking the time to share your recent experience while staying at Sonesta Maho Beach Resort, Casino & Spa. We regret to learn that we have missed the mark in meeting some of your expectations. Please note that all your valuable feedback has been shared with the relevant departments so that we can rectify or improve our services. It was a pleasure to have you as our guest, and we hope to have the opportunity of welcoming you again when visiting St. Maarten.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Music and entertainment. Staff friendly and accommodating. Shout out to Sparks and Dorian!!! They both are family now!!!❤️❤️❤️❤️
Bodde her 3 netter i mai 2024
Svar fra Fiorela Richardson den 28. mai 2024
Dear Jennifer,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

joel

Likte: Overnattingsstedets bygg og tilstand
Great property
Bodde her 1 natt i mai 2024
Svar fra Fiorela Richardson den 28. mai 2024
Dear Joel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Deja

Reiste med familie
Likte: Renhold og fasiliteter
Property was fun and clean
Bodde her 3 netter i mai 2024
Svar fra Fiorela Richardson den 28. mai 2024
Dear Deja,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

John Paul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great resort
Bodde her 4 netter i mai 2024
Svar fra Fiorela Richardson den 28. mai 2024
Dear John Paul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 – Bra

mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Fiorela Richardson den 28. mai 2024
Dear Mark,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Calissa Saint

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Fiorela Richardson den 28. mai 2024
Dear Calissa Saint,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 – Bra

Jeffrey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Very clean and organized. Edward at the main bar is a great bartender. Loved the waterfall shower head! Casino across the street was very convenient. A couple of negatives: the buffet was kind of small and often out of some basic breakfast things like bacon and potatoes, the woman in charge of the Italian restaurant seemed to become the footwear police one night. She was refusing entry to some women who were wearing nicer flip flops. It was weird. Clearer instructions on where to park would be helpful. Fortunately, i stumbled upon it but the instructions given were nowhere near accurate! Overall, a great place and would definitely return.
Bodde her 6 netter i mai 2024
Svar fra Fiorela Richardson den 26. mai 2024
Dear Jeffrey,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Rebecca

Likte: Renhold og personale og service
Bodde her 5 netter i mai 2024
Svar fra Fiorela Richardson den 26. mai 2024
Dear Rebecca,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 – Bra

Brittney

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lots of bars and food places around the resort. Very friendly staff!! Food was pretty good as well!!
Bodde her 4 netter i mai 2024
Svar fra Fiorela Richardson den 25. mai 2024
Dear Brittney,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room type: Island view room 1055 ( quite literally The most gorgeous view) - The palms grill/ cantina (bar/grill & at night a Mexican restaurant) - La fortuna (Italian restaurant) - Jings kitchen ( must be a sonesto guest to dine & closed on Saturdays if you go on Sunday’s go early!!) - Great beaches to see the planes (Maho beach) - We lounge - great vibes and great music , slow service, was almost up-charged for different things we never ordered, Naomi fixed it right away and charged correctly. - Can book excursions in lobby (Nexus tour) - Maho Cafe (can make your own coffee) - Taxis right out from if you need - Oasis snack bar open from 2pm- 6pm (about 15-20 minute wait) - The service is slow everywhere you go, so if you’re hungry go right away, the staff they seemed overwhelmed and a bit understaffed. Which I understand their reaction, however if these restaurants had more staff they can work a bit efficiently. This is not their fault but managements. Hire more people. Also guest be polite and patient. -There will be vendors on the beach offering services like massages on the beach, hair braiding, selling bracelets etc. they won’t haggle you just politely decline and they’ll leave you alone. Waitress- Sharina, absolutely amazing and had amazing energy, always kept a smile on her face despite the chaos! Anguilla Getaway - Rum rush boat Captains - Sammy & Junior Atv - Marco, iguana feeding, explore Saint Martin (french side) nude beach etc
Bodde her 5 netter i mai 2024
Svar fra Fiorela Richardson den 25. mai 2024
Dear Christopher,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Jeromy George

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pool needs work, food pretty good, not great. Drinks good
Bodde her 5 netter i mai 2024
Svar fra Fiorela Richardson den 25. mai 2024
Dear Jremy George,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Tiana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My parents stayed at this resort for a week & couldn’t stop raving about how good it was. They can’t wait to go back again & they would highly recommend it all they know!
Bodde her 7 netter i mai 2024
Svar fra Fiorela Richardson den 25. mai 2024
Dear Tiana,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 – Bra

Raedell

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to d airport
Bodde her 3 netter i mai 2024
Svar fra Fiorela Richardson den 25. mai 2024
Dear Raedell,,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Rebecca og chaguanas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Fiorela Richardson den 25. mai 2024
Dear Rebecca,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 – Grei

yolanda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sonesta is very conveniently located to the beach, shopping and dining. Fun resort activities and food was okay. My issue was the room was a little dated, door wouldnt close unless forcefully pulled shut and bathroom had a weird musty odor.
Bodde her 4 netter i mai 2024
Svar fra Fiorela Richardson den 25. mai 2024
Dear Yolanda,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 – Utmerket

Areal

Likte: Renhold
Likte ikke: Personale og service
Bodde her 6 netter i mai 2024
Svar fra Fiorela Richardson den 25. mai 2024
Dear Areal,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 – Bra

Torrence J

Reiste med partner
Likte: Renhold og personale og service
Hotel overall was a good experience. Friendly and helpful staff. I did have to ask that the lobby restrooms be cleaned. They should monitor more closely/frequently. The food was not good. The Italian restaurant La Fontana was horrible. Red sauce reminded me of chef boyardi or spaghetti-o’s. The Palm grill wasn’t much better. Buffet options were also bad. Food wasn’t fresh, tasted like processed and canned food. You could tell the juices were from concentrate. Restaurant service was slow. Hotel common areas were clean. Our room was spacious and clean. More attention to detail needed. Pool umbrellas were filthy and had mildew/mold. There were light bulbs out throughout the property and the Ocean Terrace restaurant. Some of the hallways looked like old gum was stuck on the floor. My wife and I did massages at the spa and that was awesome. Great location, close to the airport, Simpson Bay Area and Marigot. We also did the ATV excursion offered by the tour service in the hotel lobby and that was an amazing way to see the entire island.
Bodde her 5 netter i mai 2024
Svar fra Fiorela Richardson den 25. mai 2024
Dear Torrence,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Michelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First time visiting Sint Maarten. Excellent service, staff was friendly and professional. Enjoyed our stay. We will be back. Thank you so much!!
Bodde her 4 netter i mai 2024
Svar fra Fiorela Richardson den 23. mai 2024
Dear Michelle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 – Bra

Javier A

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Walkable
Bodde her 5 netter i mai 2024
Svar fra Fiorela Richardson den 23. mai 2024
Dear Javier A,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

George Naseem Miner

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would stay there again.
Bodde her 7 netter i mai 2024
Svar fra Fiorela Richardson den 23. mai 2024
Dear George Naseem Miner,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

shakila

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great resort! Food & drinks are on point, staff is very friendly & keeps up the resort. Great location with bars & other restaurants in walking distance.
Bodde her 3 netter i mai 2024
Svar fra Fiorela Richardson den 23. mai 2024
Dear Shakila,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

suleyma

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer service. Beautiful property the kids pool area could be updated, but nonetheless we had an amazing time and would go back again highly recommend.
Bodde her 4 netter i mai 2024
Svar fra Fiorela Richardson den 22. mai 2024
Dear Suleyma,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Balram

Comfortable.
Bodde her 3 netter i april 2024
Svar fra Fiorela Richardson den 23. mai 2024
Dear Balram,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 – Grei

Nadia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
They need more better food options and the pool/swim up bar needs better service. They have one bartender for it and the wait is too long. But other than that it’s was amazing. The amazing staff members Rose and the entertainment god/ the DJ and party starter Keon, brings life to the resort.
Bodde her 3 netter i mai 2024
Svar fra Fiorela Richardson den 22. mai 2024
Dear Nadia,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

6/10 – Grei

Severe

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Our sink in the bathroom got flooded many times when we checked the sink there was hair all inside the pipe. There were several nights when we had blackouts in the hotel. The dresser in our room was broken and there was black fungus in our shower .
Bodde her 6 netter i mai 2024
Svar fra Fiorela Richardson den 22. mai 2024
Dear Severe,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 – Bra

LAUCHLAND

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Fiorela Richardson den 22. mai 2024
Dear Lauchland,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Maria

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly
Bodde her 6 netter i mai 2024
Svar fra Fiorela Richardson den 21. mai 2024
Dear Maria,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Evelyn

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I arrived during Carnaval and the place was hopping with celebration and fun. I will definitely be returing to Sonesta: great food, minites from the airport and tons of shopping. Just be SURE to have cash on hand. No ATM and the only oneavailable in the Casino was down.
Bodde her 1 natt i mai 2024
Svar fra Fiorela Richardson den 21. mai 2024
Dear Evelyn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

2/10 – Forferdelig

Steven paul

Reiste med partner, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The pool was filthy rooms showers leaking mold beds are horrible lost power 6 times in a week Cable cuts out it was a bad week
Bodde her 7 netter i mai 2024
Svar fra Fiorela Richardson den 25. mai 2024
Dear Steven Paul,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

6/10 – Grei

REINA

Reiste med familie og små barn
Likte: Personale og service og fasiliteter
Likte ikke: Renhold
Everything was good.. I would love to say excellent but the cleanliness was horrible (our room) .. our room #594 had roaches, the floor was sticky and I promise that they never moped it before. Other than that was amazing...
Bodde her 4 netter i mai 2024
Svar fra Fiorela Richardson den 20. mai 2024
Dear Reina,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 – Bra

Roberta

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The resort was 10 minutes from the airport. The property was nice and well maintained with 4 restaurants plus other snacks/bars. The rooms were clean and spacious with updated bathrooms and stocked fridge. Service and food was consistently good. The beach was small but the water warm and very clear. Evening entertainment could use an update. Resort lounge chairs are not on the beach but a short walk. The pool area was lively. Overall very nice, relaxing stay.
Bodde her 7 netter i mai 2024
Svar fra Fiorela Richardson den 21. mai 2024
Dear Roberta,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 – Bra

Courtney

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
THIS PLACE WAS AWESOME
Bodde her 4 netter i mai 2024
Svar fra Fiorela Richardson den 20. mai 2024
Dear Courtney,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Burnett Family

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had the standard room and I loved everything about it except the balcony can’t be used. The smell from the sewage was unbearable
Bodde her 1 natt i mai 2024
Svar fra Fiorela Richardson den 19. mai 2024
Dear Burnett,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 – Bra

Chiraz

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
What was annoying, we were given a room in front of a discotheque and the noise was too loud.
Bodde her 6 netter i mai 2024
Svar fra Fiorela Richardson den 19. mai 2024
Dear Chiraz,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 – Bra

Uneek

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel thank you
Bodde her 3 netter i mai 2024
Svar fra Fiorela Richardson den 19. mai 2024
Dear Uneek,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Junior

Bodde her 5 netter i mai 2024
Svar fra Fiorela Richardson den 19. mai 2024
Dear Junior,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

2/10 – Forferdelig

Brian

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
BEWARE OF BLACK MOLD inside and outside of the resort building, we moved to three different hotel rooms and could not escape it. Room 258 and 458 were the worst, avoid the corner of the hotel where there is no sunlight and no airflow. The rooms all smell awful, musty and moldy. It’s really really bad and there is no air conditioning in the hallways so the entire building is rancid. I had migraines throughout my stay. Negatives: 1. Mold (see above) 2. The property smells bad, there is a horrible sewage smell next to the kids pool 3. Pool is murky and not cleaned often enough, I saw band aids and hair extensions 4. Extremely loud music all day long by the pool 5. Overall just kind of rundown and dirty 6. They overbook the hotel, there are constantly lines for everything and the property is just not big enough for how many guests they cram in there 7. Always a line at the elevator and the hallways are not air conditioned, we waited 20 mins for an elevator at checkout 8. Staff are very terse and seem unhappy to be there, they’ll all expect a tip so bring cash 9. Overcrowded, we waited for 2 hours at the nicer Italian for dinner Positives: 1. Food is great, buffet is delicious with a large variety of foods 2. Gardens are beautiful 3. Beach area is nice, there are no hotel services at the beach 4. Rooms are modern and well air conditioned but the entire hotel has a mold problem and it smells very musty and moldy 5. Plane watching is cool and noise was not bothersome
Bodde her 7 netter i mai 2024
Svar fra Fiorela Richardson den 20. mai 2024
Dear Brian,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

4/10 – Dårlig

Charmaine

Reiste med partner
Likte ikke: Personale og service
We were greeted by excessively loud karaoke on arrival, and given the wrong room despite booking a garden view. Some staff were helpful but others were downright rude and piggish. Customer service leaves much to be desired. We were unnerved by the presence of police in the lobby on the first night. Dining options were ok, but service was slow and quality was mediocre. Location is good for nightlife and linking to both sides of the island. The car rental service was extortionate and punitive. Overall not a good experience for a 3 day trip.
Bodde her 2 netter i mai 2024
Svar fra Fiorela Richardson den 21. mai 2024
Dear Charmaine,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

4/10 – Dårlig

Khadija

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Fiorela Richardson den 19. mai 2024
Dear Khadija,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 – Utmerket

Violette

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very clean, all staff very helpful and polite. The food was good , room service clean, conveniently located, the beach clean with azure blue water....I was pleasantly suprise...that it was nicer than I thought for a small resort....
Bodde her 3 netter i mai 2024
Svar fra Fiorela Richardson den 17. mai 2024
Dear Violette,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 – Bra

Keithly

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's a very nice property and will continue to dtsy there
Bodde her 3 netter i mai 2024
Svar fra Fiorela Richardson den 16. mai 2024
Dear Keithly,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

2/10 – Forferdelig

Nicole

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The resort has a small casino across the street that plays loud music until 3:00 am every night. The rooms were dated and dirty. The staff acted like it was an inconvenience to do their jobs and management and staff weren't friendly. I wouldn't recommend this resort.
Bodde her 5 netter i april 2024
Svar fra Fiorela Richardson den 16. mai 2024
Dear Nicole,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 – Utmerket

Brittany

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was perfect, friendly stay & comfortable stay
Bodde her 3 netter i mai 2024
Svar fra Fiorela Richardson den 15. mai 2024
Dear Brittany,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 – Bra

Tim

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location!!!
Bodde her 5 netter i mai 2024
Svar fra Fiorela Richardson den 15. mai 2024
Dear Tim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 – Grei

Krystle

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Terrible food
Bodde her 2 netter i april 2024
Svar fra Fiorela Richardson den 15. mai 2024
Dear Krystle,Greetings from the Sonesta Maho Beach Resort Casino and Spa.Thank you for your overall great feedback, we regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 – Bra

Krystle

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 4 netter i april 2024
Svar fra Fiorela Richardson den 15. mai 2024
Dear Krystle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Natasha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Fiorela Richardson den 16. mai 2024
Dear Natasha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 – Utmerket

Monica

Reiste med familie
Nice
Bodde her 1 natt i mai 2024
Svar fra Sonesta Resorts Sint Maarten den 14. mai 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.