Hoteller i Lowell

«Na»

«Adel was great!»

«Pick up from airport took over an hour. »

«Staff was great, ladies at the desk were very sweet. I had a delicious cheeseburger that tasted like a steak house burger. I would have given 5 stars but I did have done aunts in the room and charging for parking when you have your own parking is ridiculous. I have always loved staying at HGI and I haven’t traveled in a while. They never charged for parking in Orlando. If you have to use a community parking deck I’d understand but not when you have your own, on your property. That’s just wrong.  ...

«OK. Did the job. »

«Shower didn’t work, had trouble with WiFi »

«Great location and comfortable rooms. Easy to get around and airport is easy to get to.»

«The space was clean, comfortable and close to the airport for my early morning flight. »

«Pullout sofa bed had clearly not been cleaned in quite a while… we found vape cartridges in it along with trash, tissues, etc. And garbage and underneath the couch as well. Upon calling the front desk they sent someone up to remove the trash but I wonder how often, if ever, the furniture is deep cleaned. Redeeming part of the hotel was the restaurant (food and staff were excellent!)»

«Staff was polite and friendly. Facility clean and well maintained. Breakfast covered the hot food basics with prepared scrambled eggs and turkey sausage, along with a self-serve waffle maker. »

«The room was clean and the beds were so comfortable!»

«Checked in and notified attendant we would need the 5:30am airport shuttle. Bed was comfortable but next to the pool which stays lighted all night and the curtains didn’t fully block it out. Arrived in the lobby at 5:29 to see the shuttle leave the parking lot without us. The attendant was unconcerned and stated “that’s why we tell you to arrive early”. An unanticipated delay and $15 uber ride. Not happy. »

«Rooms and dining area looking a bit shabby »

«Good»

«This was one of the best »

«Clean, updated rooms, quick and easy check in. Great hotel.»