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Anmeldelser av Gold Vault Inn

2.5 out of 5
Gold Vault Inn
1225 N.Dixie Blvd, Radcliff, KY

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 342 av totalt 754 anmeldelser." "
Rangering på 8 − Bra. 251 av totalt 754 anmeldelser." "
Rangering på 6 − Grei. 73 av totalt 754 anmeldelser." "
Rangering på 4 − Dårlig. 34 av totalt 754 anmeldelser." "
Rangering på 2 − Forferdelig. 54 av totalt 754 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2017

8/10 – Bra

Rodney

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024

8/10 – Bra

Taif

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service was excellent
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Heather

Likte: Renhold og personale og service
Bodde her 4 netter i mai 2024

2/10 – Forferdelig

Rena og Christiansted

Reiste med familie og små barn, Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was not clean or maintained. I went to the front desk the day before I was scheduled to leave and they stated someone checked me out of my room. I inquired about a refund for night and the General Manager denied my claim. when I informed the front desk my room smelled like smoke, I was met with a puzzled look. The next time I saw the front desk agent she was outside the front entrance smoking a cigarette ! No amount of savings warrant staying at this facility. For your health and safety, choose wisely.
Bodde her 4 netter i mai 2024
Svar fra General Manager den 22. mai 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 – Bra

Cynthia

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel itself was nice the area around looked a bit run down.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Thank you for taking the time to rate our property! Your feedback is very important to us. We’re glad you enjoyed your stay with us!

10/10 – Utmerket

Doug

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 21. mai 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us.

8/10 – Bra

Jessica og Okawville

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Property was very clean but needs much updating.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Thank you for taking the time to rate our property! Your feedback is very important to us. We’re glad you enjoyed your stay with us!

10/10 – Utmerket

Christina

Likte: Renhold og fasiliteter
feels like home
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Thank you for taking the time to rate our property! Your feedback is very important to us. We’re glad you enjoyed your stay with us!

10/10 – Utmerket

Christina

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Feels like home, staff is very helpful and nice, ty Rachel Sue and Anthony my stay has been great. at the Gold Valut Inn
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Thank you for taking the time to rate our property! Your feedback is very important to us. We’re glad you enjoyed your stay with us!

4/10 – Dårlig

Mark

Reiste med familie
Likte ikke: Personale og service
Was booked for a room and found after getting the key that someone was already staying in the room. This is concerning as they overbooked and that someone else can get keys to your room as a mistake which was blamed on a different shift. The service desk was unable to do anything (check for rooms or refund my bill without calling assistant general manager)
Bodde her 2 netter i mai 2024
Svar fra General Manager den 22. mai 2024
On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2/10 – Forferdelig

Amelia

I reserved a room with two beds, but there was only one and they said they didn’t have any other rooms. And then my brother also reserved a room, but the room they gave him already had someone in it. Ended up going to another hotel and will never stay there again.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 22. mai 2024
On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 – Bra

KeJerald

Bodde her 4 netter i mai 2024

8/10 – Bra

Natalie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
amazing
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 17. mai 2024
Thank you for taking the time to rate our property Natalie! We hope that you stay with us again when visiting the Radcliff and Elizabethtown area.

4/10 – Dårlig

Wanda I

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We reserved for 4 night's and they just do the room for three by mistake. Then they move us to a different room that was used, dirty and doesn't have the same view that we paid for. We found used soaps and dirty room when they move us.
Bodde her 3 netter i mai 2024
Svar fra Hotel Management den 17. mai 2024
On behalf of our entire team, I would like to apologize for the experience and inconvenience you faced with your stay at our property. This does not meet our standards either. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience Wanda.

8/10 – Bra

Danielle

Bodde her 3 netter i mai 2024

6/10 – Grei

Jennifer

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Property is definitely in need of a makeover. Wallpaper is peeling, trim is falling off the walls, stained carpet.Everything is old. Hardly any light to get ready in the room. But my biggest concern is when ammenities are listed but they are not functional. This can be updated on their property features.Hot tub was not functioning, no water, clearly this was not a recent problem. Then we were charged 300 more for the room when we had already paid at booking. Security deposit I am fine with, but $300 more? Had to call Expedia to get it worked out but they were really shady. New owner is basically a slum lord, as far as I'm concerned.
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 17. mai 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations and also meeting our standards. Your satisfaction is important to us and I am going to personally use your feedback to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again.

2/10 – Forferdelig

Bruce

Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Jessica

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very rude customer service will not be back
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 17. mai 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations with the service during your stay. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience, Jessica.

8/10 – Bra

daniel og San Jose

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pizza Hut is just next door
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 17. mai 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Radcliff area!

10/10 – Utmerket

KeJerald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stay was great! Highly recommended
Bodde her 4 netter i april 2024
Svar fra Hotel Management den 17. mai 2024
Thank you for taking the time to rate our property KeJerald. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Radcliff and Elizabethtown area!

2/10 – Forferdelig

Walter

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If you like mold this is the hotel for you. Also noise from a Waste Management facility in the area can be heard. Maybe not every day but during my stay it was horrible. What did you not like? The "Other" choice does not allow entries. So being charged for 3 rooms even though I booked two. I did get my money back but my credit card hold was for three rooms. Not fair at all.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 17. mai 2024
On behalf of our entire team, I would like to apologize for all the inconveniences you faced during your stay at our property. Your satisfaction is important to us and we will be using the feedback (especially about the cleanliness) you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

Ginger

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i april 2024
Svar fra Management Team den 3. mai 2024
Thank you for taking the time to rate our property Ginger! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 – Utmerket

Ginger

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 1. mai 2024
Thank you for taking the time to rate our property Ginger! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

6/10 – Grei

Billie

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The staff were all very friendly and the room was clean! No issues there! However, the reason we booked this hotel was for the indoor pool which was not working (don't know why). The hot tub was also not working. I feel this should have been posted/noted. We were very disappointed.
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 1. mai 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations with our amenities. Our pool has been down because the pool heater had given out. We have our team ready and waiting for the parts and tools they need to arrive. Unfortunately our hot tub is permanently being removed. I will definitely look into getting it updated where it needs to be. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Utmerket

Jemilyana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 1. mai 2024
Thank you for taking the time to rate our property Jemilyana! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

2/10 – Forferdelig

Ginger

Bodde her 1 natt i april 2024
Svar fra General Manager den 22. mai 2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. Your satisfaction is important to us.

8/10 – Bra

Travis

Likte: Renhold og personale og service
Bodde her 3 netter i april 2024
Svar fra Hotel Management den 23. apr. 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

8/10 – Bra

Don

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Staff- very nice and helpful. Should state that the whirlpool was non functioning..😒
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 23. apr. 2024
Thank you for taking the time to rate our property Don. We do apologize for any inconvenience you had during your stay. I know our pool being under maintenance must have been frustrating to hear about. I do hope you give us a chance in the future when visiting the Radcliff area.

8/10 – Bra

Cynthia

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Clean but could use some upkeep/maintenance.
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 16. apr. 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us Cynthia. We hope you consider staying at our property again when visiting the Radcliff & Elizabethtown area.

10/10 – Utmerket

Ginger

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Gear
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 16. apr. 2024
Thank you for taking the time to rate our property Ginger! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

8/10 – Bra

Clarissa

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Didn’t have one issue.
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 16. apr. 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Radcliff & Elizabethtown area.

6/10 – Grei

Dianna

Likte: Renhold og personale og service
Hot tub was not working and the pool was freezing. These two things were the whole reason I booked this hotel but I'm the past the have been amazing!!
Bodde her 2 netter i april 2024
Svar fra Hotel Management den 16. apr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are sorry for our hot tub being shutdown and our pool being freezing! That must have been frustrating. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bra

Daniel

Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 23. apr. 2024
Thank you for taking the time to rate our property Daniel! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown and Radcliff area.

8/10 – Bra

Stacy

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Poor walking area, rooms are coldish, but really big.
Bodde her 3 netter i mars 2024
Svar fra Hotel Management den 26. mars 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us Stacy. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 – Utmerket

Dominique

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love how Will the indoor pool was so clean and very welcoming
Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 27. mars 2024
Thank you for taking the time to rate our property Dominique. Im so glad you had a welcoming experience and got to enjoy our pool!!! Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 – Utmerket

Raylene

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great for the price. Close to Elizabethtown. Clean premises and we felt safe.
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 25. mars 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 – Utmerket

Laura og Kalkaska

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff, clean rooms, comfortable beds, small but adequate breakfast all at a great price.
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 25. mars 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 – Bra

Jeffery og Sarasota

Bodde her 2 netter i januar 2023
Svar fra Hotel Management den 16. apr. 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Radcliff & Elizabethtown area.

6/10 – Grei

Rochelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I found everything to be good ,The Breakfast area was nice and clean👍.If came back to Radcliff Kentucky I would choose Gold Vault again and even recommend others
Bodde her 3 netter i mars 2024
Svar fra Hotel Management den 25. mars 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We appreciate the recommendation. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
If you're looking for a five star Motel you won't find it here. But i only paid 70.00 for a night and have paid way more elsewhere for alot less. They had breakfast and evem room service .but if you're looking for a place to just rest and enjoy. I do recommend and ill be back forsure. If im ever back in the area.
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 23. mars 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 – Bra

Jesse

Likte: Renhold og personale og service
Place was great. Breakfast was great . Nice pool area. Nice patio.. The bathrooms in the room could have updated better!!
Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 23. mars 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 – Utmerket

Petra

Likte: Renhold
Friendly staff
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 18. mars 2024
Thank you for taking the time to rate our property. I am glad you appreciate our staff as much as we do! Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 – Utmerket

Katie

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great room for the price
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 15. mars 2024
Thank you for taking the time to rate our property Katie. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown/Radcliff area!

10/10 – Utmerket

Mario

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
thebed
Bodde her 3 netter i mars 2024
Svar fra Hotel Management den 16. mars 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 – Bra

Héctor og Sulphur

Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 23. mars 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 – Utmerket

Ayuna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pool
Svar fra Hotel Management den 7. mars 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 – Utmerket

James

Likte: Renhold
Bodde her 2 netter i februar 2024
Svar fra Hotel Management den 7. mars 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 – Bra

Tiffanie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love this hotel however I booked a room over two weeks in advance for a poolside room but did not get one when I got there. I stay once/month while my son does Army drills. The only other issue I have is that check out is at 11am and keycards seem to deactivate around 9am. While loading up I am unable to shut my door or get back inside when going out.
Bodde her 2 netter i februar 2024
Svar fra Hotel Management den 10. mars 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. I apologize that you didn't get the poolside room that you had requested. I definitely will let the staff know to be better at accommodating the requests. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 – Utmerket

Jesylyn

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
It's dated, but it's clean. We stay here often. Very laid back affair. As my dad would say, "It's not sexy, but it gets the job done."
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 7. mars 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!