Resepsjon

Anmeldelser av Aloft Louisville Downtown

3 out of 5
Aloft Louisville Downtown
102 West Main Street, Louisville, KY

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 688 av totalt 1008 anmeldelser." "
Rangering på 8 − Bra. 192 av totalt 1008 anmeldelser." "
Rangering på 6 − Grei. 65 av totalt 1008 anmeldelser." "
Rangering på 4 − Dårlig. 31 av totalt 1008 anmeldelser." "
Rangering på 2 − Forferdelig. 32 av totalt 1008 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

8,8/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Karen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed here before and will definitely be back. The location is on point. The staff was wonderful. The bar is my favorite one so far.
Bodde her 1 natt i april 2024

10/10 – Utmerket

patty

Bodde her 1 natt i april 2024

8/10 – Bra

Carolina

Reiste med partner
Very cute in the heart of downtown. I would only suggest more bar staff for busier nights and for themto be friendlier.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Estefania og Danville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everyone was great!!!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Gabriella

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

4/10 – Dårlig

Koty

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
The rooms smelled horribly of marijuana at night. Toilets did not flush and made a loud noise when trying to flush.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Sarah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Leslie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our 2nd time staying at that Aloft & did not disappoint
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Clare

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the hotel! Comfortable and laid back
Bodde her 1 natt i april 2024

10/10 – Utmerket

Erik

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property to stay at, nice lobby area with games like Jenga and Foosball, rooms are nice with plenty of water pressure in the shower! Just be aware that parking is an extra cost. I paid $22 per night at the public parking ramp across the street.
Bodde her 2 netter i april 2024

8/10 – Bra

Jimmy og Renton

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The aloft is a great property in a great location. I had a very enjoyable stay. Looking forward to returning someday.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Gaston

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 4 netter i april 2024

10/10 – Utmerket

Bryan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a bit of an issue when checking in - room wasn’t ready even though it was 6:30 pm. Other than that, very nice stay.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Douglas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Emily

Likte ikke: Personale og service
Bodde her 2 netter i mars 2024
Svar fra Annetta Jackson - Front Desk Supervisor den 17. mars 2024
Hello Emily, I see you have given us 2/5 rating. Please reach out to me directly by phone: 502-583-1888.

10/10 – Utmerket

Anne

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall great location. Staff was extremely nice. Hotel was clean and pet friendly!!
Bodde her 4 netter i mars 2024
Svar fra Annetta Jackson - Front Desk Supervisor den 17. mars 2024
Hey Anne, thank you for the 5/5. You are amazing and we appreciate you look forward to seeing you again!

8/10 – Bra

alexander

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I will definitely stay here again on my next conversation. Room is spacious and clean, friendly and helpful staffs.
Bodde her 3 netter i mars 2024
Svar fra Annetta Jackson - Front Desk Supervisor den 17. mars 2024
Hey Alexander, thank you for the 4/5. You are amazing and we appreciate you look forward to seeing you again!

4/10 – Dårlig

Courtney

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Extremely disappointed in our stay at this hotel. I booked 2 rooms for a trip with friends and both rooms had issues. For one, the air conditioning units in both rooms were inconsistent and woke us up multiple times with temps between 65-75 despite being set to 68. Also, our room had no shampoo and our friends had no toilet paper or body wash (communal style soaps). It took over an hour to get those delivered. As far as cleanliness, there was a used lotion bottle in our room (set on the counter for us) and mildew in the shower. It also appeared they used queen sized bedding on a king sized bed as the corners would not stay and kept coming off exposing the mattress underneath. The only benefit to this hotel is the location. When coming back to Louisville, I would not stay, nor would I recommend anyone stay at this hotel.
Bodde her 2 netter i mars 2024
Svar fra Annetta Jackson - Front Desk Supervisor den 17. mars 2024
Hey Courtney, I am sorry to hear that your stay was not up to par with us. We apologize, for this experience. Thank you for bringing this to our attention as well. If there is anything we can do for please let us know and give us a call at (502) 583-1888. Again thank you.

2/10 – Forferdelig

Anthony

Likte: Personale og service
Likte ikke: Renhold
Bodde her 2 netter i mars 2024
Svar fra Annetta Jackson - Front Desk Supervisor den 17. mars 2024
Hey Anthony, I am sorry about you experience here with us. Please give us a call @ (502) 583-1888, to tell us about your overall experience in order for us to address what went wrong.

6/10 – Grei

Abel

Likte: Renhold
Bodde her 1 natt i mars 2024
Svar fra Annetta Jackson - Front Desk Supervisor den 17. mars 2024
Hey Abel, thank you for the 3/5. Please give us a call to inform of what we could have done better during your stay.

10/10 – Utmerket

Kathy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would totally recommend this hotel. Nothing bad about it.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Melva

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very nice and easy to locate.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Allison

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel in an even greater location! Friendly staff
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Kay

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff! Helpful and they really seem to love people!
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Jill

The hotel was very quaint, contemporary, clean, and the staff was too notch! I would recommend and would definitely go back again.
Bodde her 2 netter i februar 2024

6/10 – Grei

Mike

Forretningsreisende, Reiste med en gruppe
Likte: Renhold og personale og service
Like many Aloft’s this one is showing some wear and tear. Lobby was nice and the room was clean, but some peeling wallpaper in a few spots. Fantastic shower and comfortable bed. Wonderful staff. Super loud neighborhood.
Bodde her 4 netter i februar 2024
Svar fra Annetta Jackson - Front Desk Supervisor den 20. feb. 2024
Hey Mike, thank for the 3/5 stars. Our number one priority is to make sure we exceed our guest expectations. I apologize for not meeting your expectations during your stay. If you are ever in the area or city again give us another chance and we will blow your mind! See you in the future Mike.

10/10 – Utmerket

Ronald

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and comfortable place to stay. Close to alot of interested areas including the bourbon distilleries.
Bodde her 1 natt i februar 2024
Svar fra Annetta Jackson - Front Desk Supervisor den 20. feb. 2024
Hey Ronald, thanks for the 5/5 stars. We absolutely love those and we look forward to seeing you in the future.

10/10 – Utmerket

Bernard J Clark

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cool
Svar fra Annetta Jackson - Front Desk Supervisor den 19. feb. 2024
Hey Bernard, we love to see 5/5 stars. We look forward to seeing you in the future.

10/10 – Utmerket

Cindy

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed for a weekend with our dog(no extra charge). Cute lobby wirh bar. Had pool table and other games and places to hang out. We easily found street parking and paid on the app since we were in and out. Places for the dog to go...mainly at white castle across the road. If warmer could go to river front
Bodde her 2 netter i februar 2024
Svar fra Guest Services den 19. feb. 2024
Hey Cindy, 5/5 stars is what we love to see. We look forward to having you stay with us in the future!!

8/10 – Bra

Kayla

Likte: Personale og service og overnattingsstedets bygg og tilstand
Enjoyed our stay.
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 12. feb. 2024
Thank you for 4/5 stars we appreciate you staying with us. We look forward to seeing you in the future.

10/10 – Utmerket

Camille

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Adrian

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Guest Services den 5. feb. 2024
We Love 10 Stars!! Thank You!

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff
Bodde her 2 netter i januar 2024
Svar fra Guest Services den 5. feb. 2024
Thank you for 5 stars. We hope to see you again!

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
nice 1 nite stay downtown. close to couple breweries and reataurants. staff was wonderful
Bodde her 1 natt i januar 2024
Svar fra Guest Services den 5. feb. 2024
We are glad you enjoyed your stay and thank you for the 10 Stars. We look forward to seeing you again during your travels here to Louisville.

10/10 – Utmerket

Karen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Guest Services den 5. feb. 2024
We Love 5 Stars thank you again. We look forward to seeing you in the future.

10/10 – Utmerket

Mary og Glenn Dale

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Highly recommend this hotel.
Bodde her 3 netter i januar 2024
Svar fra Guest Services den 5. feb. 2024
We are glad you enjoyed your stay and thank you for the 5 Stars. We look forward to seeing you again in the future.

10/10 – Utmerket

Debora

Bodde her 2 netter i januar 2024
Svar fra Guest Services den 5. feb. 2024
Thank you for 5 stars we hope to see you again!

8/10 – Bra

Frank

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall good stay, good location. Walking distance to a lot of things in downtown. The only drawback is parking. All paid parking in the surrounding area.
Bodde her 1 natt i januar 2024
Svar fra Guest Services den 5. feb. 2024
We are glad you enjoyed your stay. We also offer packages which include parking when booking in the future with us. Again thank you for the 8/10 Stars, and we look forward to seeing you again.

10/10 – Utmerket

Kathleen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Guest Services den 5. feb. 2024
We Love 5 Stars thanks again. We look forward to seeing you in the future.

8/10 – Bra

Marcella

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Guest Services den 5. feb. 2024
Thank you for giving us a 4/5. We look forward to seeing you in the future to obtain that 5 out 5.

10/10 – Utmerket

Josh

Bodde her 2 netter i januar 2024
Svar fra Guest Services den 5. feb. 2024
We Love 5 Stars. Thank you we look forward to seeing you again.

10/10 – Utmerket

Nicole

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Guest Services den 12. feb. 2024
We Love 5/5 Stars an we look forward to seeing you in the future.

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Guest Services den 5. feb. 2024
We Absolutely Love 10 Stars and we look forward to seeing you again in the future.

10/10 – Utmerket

Leslie og Berea

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We scored last minute tickets to see Matt Rife for New Years next door at the comedy club and I was able to book here last minute and the staff was amazing and it felt very safe and all of things around us were closed for the holidays and the hotel provided a lobby full of entertainment
Bodde her 1 natt i desember 2023
Svar fra Guest Services den 5. feb. 2024
We are glad you enjoyed your stay and thank you for the 5 Stars. We look forward to seeing you again in the future.

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Guest Services den 5. feb. 2024
We Absolutely love 10 Stars and we look forward to seeing you again in the future.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra Guest Services den 5. feb. 2024
We Absolutely Love 10 Stars and we look forward to seeing you again in the future.

8/10 – Bra

Michelle

Likte: Renhold, personale og service og fasiliteter
Parking was an issue but after speaking with valet management they resolved the problem. I thought the staff could have been more accommodating regarding holding doors open, some were snd some weren’t.
Bodde her 1 natt i november 2023
Svar fra Guest Services den 5. feb. 2024
We are glad that the Valet Management was able to resolve the problem for you. In addition, we apologize for not being more accommodating. I have also passed this information along to the appropriate department.

10/10 – Utmerket

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Guest Services den 5. feb. 2024
Thank you and we Love 5 Stars. We look forward to seeing you in the future.

10/10 – Utmerket

Priscilla

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our check in and check out process was smooth! The staff we encountered were all very friendly. The room was nice and the beds super comfortable. I would definitely stay here again!
Bodde her 1 natt i desember 2023
Svar fra Guest Services den 7. feb. 2024
We Love 5 Stars. Thank you again for staying with us and we look forward to seeing you in the future!

10/10 – Utmerket

Dennis

Bodde her 3 netter i desember 2023
Svar fra Guest Services den 5. feb. 2024
Thank you and we Love 5 Stars. We look forward to seeing you in the future.