Hoteller i Lorenzo

«Our stay was restfull»

«Room was clean. Staff were friendly. Good location»

«Everything was perfect at this property. Staff was amazing, rooms clean and cool in this Texas heat.»

«First and last one, I am very upset about the hotel's condition; it was dirty and smelled of marijuana. There was dog hair everywhere—and my daughter is allergic to it. The carpet smelled absolutely disgusting, and since the whole hotel is carpeted, it was revolting. The sheets and towel were dirty and dingy; the only time they had ever been white was when they were first bought. Honestly, it looked nothing like the photos. I was so grossed out by the place that we didn't even go to the pool. ...

«Loved having 2 power bars in the room so we had plenty of options to charge devices. Wished the pillows were a little more comfortable»

«When I registered online, it said free parking free breakfast but before I left, they charge me for parking so you have to get your advertisement right if we all say free parking, it should be free parking even though we are making plans online please correct it or put proper wording on reservation online thank you»

«Brand new property so everything was great»

«I understand you get what you pay for, but this is ridiculous. The rooms were dirty. My child got locked in the bathroom for hours overnight because the bathroom door did not unlock from the inside. I told the staff immediately when it happened the first time they said they would get somebody to the room to fix it because they could not move me by the next morning. No one still came. I had to go two more times. The staff refused to move me, the staff refused to fix any of the other situations. ...

«It’s good for just stay!»

«good for a quick sleep on the road if you don’t mind the bugs and stained carpets. lowkey wouldn’t recommend.»

«Check in clerk was excellent. Morning clerk (on phone) was meh.»

«Everything in the description was the complete opposite. No pool it was closed, no arcade, ac did not work. Staff did not want to assist with at least giving me my money worth of comfort. Overall experience was not good do not stay this place was not kid friendly at all»

«Didn't get my room cleaned three nights is was rher»

«Air conditioning unit leaking on the carpet.dresser drawer wouldn’t stay shut, several electrical outlets wouldn’t work correctly and drain in bathroom leaked and couldn’t take a bath. Toilet paper holder broke. Not the best stay from my experiences with Holiday Inns»

«Clean room»

«La habitación en muy buenas condiciones y cómodas, lo mejor es la transportación al aeropuerto y creo que puede mejoras las instalaciones ya que se ven un poco anticuados»

«One night stay it was ok. Old needs updated. Not enough parking.»

«While at this property, my daughter's basketball team had a block of rooms, one room with a dead mouse in it. The GM was quick to apologize and offer a refund as we checked out within the hour of checking in. Also while trying to leave, there was intense rain. The entire entry way of this hotel collapsed and had water every where. I know this property is under new management and I truly hope whomever is tasked with that role can help get this place back in order with the potential it has.»