Hoteller nær Long Beach Tennis Center

«We arrived at 10am and had to pay $55 at check in for early arrival. The room that we were checked into had no AC. It in fact was broken the whole day we were there. Before I left to the Mets game that day, I asked if someone could go up there to fix it. We came back from the game around 10:30PM and they put us in a new room around 11:30pm that night. They moved us to another room which had ants on the floor which made it to our bed. Nothing was done besides the $55 feet for the early check ...

«Very good!»

«When spending 465.00 per night, (it was the weekend), I don’t expect to be in a room where the towel rack is falling off the wall and the door frames are chipped and peeling paint. Also the tap water was undrinkable. Way too chlorinated and if we wanted bottled water we had to pay for it. The breakfast was acceptable but nothing special. The furnishings and bedding were also nothing special. I have spent way less money on much nicer accommodations.»

«I didn’t like anything. The man at the desk was very rude and loud. I was very embarrassed by the way he was speaking to me. I was very upset»

«2nd Elevator was out of service for 2 days.»

«When it's called a luxury apartment I expected a little more. Larger room with a better lounge (missing coffee table). But the bathroom was large and nice. Nice kitchen too, but a bit poorly equipped. Missing e.g. proper knives (bread knife, meat knife) and scissors. The outdoor area was fantastic, great pool, and well equipped. Also a big plus with closed indoor parking»