The good - the home is large, stunning, and great for 15 people. Also there is more than enough parking, though on a snowy weekend you'd want to park no more than 5-6 cars to give enough room for the snow plow.
The terrible - there was one key to the entire house, and it did not work. We tried it on multiple doors, multiple people, jimmying it in and out and it would not budge on any lock. The local management must have known this because they left the door open at check-in. Why would you leave the door open, without confirming when we were going to arrive unless you knew that there was going to be an issue opening the door? As a result, on our way out, the door locked on its own and we were locked out the home for several hours. We called the global customer service line, and they were unable to get in touch with local management until over an hour had passed by. One of our car keys was left inside the house, and as a result part of our group had to wait outside in the cold as we made repeated calls to the Vacasa customer service line and they continued to tell us they could give us no updates.
Furthermore, there was supposed to be a key to the back door in the lockbox as well, but when we put the code in the lockbox was empty. Later, when the local management team finally arrived, they let us know that a previous guest had lost the key and that they had forgotten to replace that key. That is so unprofessional - how do you have a house for 15 people and only have one key?
Lastly, the wifi did not work the entire weekend. One night is understandable for random service outages given the winter weather, but we were there for three nights and during no point in our entire stay did the wifi work at all. We had to huddle in certain parts of the house for appropriate signal to communicate with our loved ones. Just terrible. We will never book with Vacasa again.