Hoteller i Lockport

«Front desk staff very helpful with tips on what to do in the area»

«We had some reservation issues where the funds had no been appropriated from online reservation to location. The hotel staff handled the situation upon check. Everything was seamless. Thank you.»

«Conveniently located near the interstate and a nice clean facility.»

«Great location if traveling»

«The room was not ready on time, even though we arrived early. They said they would get to cleaning it right away, and still it was not ready on time. The floors were still wet when we walked in. Staff were smoking near the entrance regularly with the doors wide open.»

«Stayed two nights, everything was very clean, no weird smells. Looked to be a newer property or building. Breakfast was better than usual at a property like this, eggs, sausage, bacon, biscuits/gray, waffles, etc.»

«I have stayed there several times. Every stay has been good»

«Had me change rooms in the middle of my stay even though i told them i didn’t want to change rooms. Management was very rude to me. Management threatened to call the police on me and kick me out if i didn’t change my room at 12am after i got back from a 10hour shift. So i had to change my room in the middle of the night bc they said they didn’t have anything clean earlier in the morning.»

«Casino was a bit outdated. Had some new games. But games were better before actually getting on the boat.»

«The new parking ramp is nice. The room was clean the breakfast was great. The hotel main floor was being renovated so the restaurant/bar was closed. There were construction noises starting early. The construction vehicles were all parked in the loading area on checkout so loading our luggage had to be done in the transit authority driveway, and that wasn't layed out for that.»

«Great location, great value for a trip to the Greater Frankfort & Lexington area.»

«I loved it was as advertised. Not many places still do that so my big family enjoyed that. However, my last morning I left my room(305) and went to my other room (303) with my mother. I went to go back in my room & the keys did not work. My children were still sleeping. It took two key resets, a maintenance man, 3 elevator rides, and almost an hour later to get this issue fixed once the master key reset the door lock. This was not a good experience and when I asked if I could have a discount for ...

«Hotel was very clean and breakfast was pretty good»

«On this trip, we stayed in 5 different hotels, and one (unnamed in Vergina was horrible to say the least) Our stay at the Candlewood was fantastic! Overall, the rooms were very clean and kept clean. The staff was very polite and helpful. On a long trip, it was a great add-on for the laundry room and had no additional cost to the guests. I would recommend it to anyone, and did to the family members that we went to visit. Thank you for the pleasant stay!»

«Everything was great will definitely stay again»

«Staff very helpful!»

«For the price it won’t be a do over!»

«Room was nice and clean staff was very helpful in parking was nearly at the door»

«Staff was superb»