Hoteller i Lockport

«Free breakfast ran out and need to wait for more food.. Although the hotel was not full, the room price was too high for the location and level. This was not a 4 star hotel but the pricing was.»

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«The staff was welcoming and friendly. Room was clean. Breakfast was good. Refilled the hot breakfast when low. Pool and hot tub was clean. The floor around the pool, hot tub area was clean. »

«We felt very comfortable... it was clean, well kept. Staff were friendly when we talked with them. Did not take advantage of the breakfast. Quiet. We would stay there again.»

«Very clean, good breakfast, and nice parking»

«Upon entering front desk very inviting, breakfast was good and rooms were fresh and very clean.»

«Rent rom. Ren seng. Godt og behagelig sengetøy! Siste stopp før lang reise hjem over Atlanteren. Fikk hvilt godt på rent rom! Rent bad og håndklær. Kommer nok tilbake om i området. Fin dekor, bilder på vegg. »

«I did like the aspect of a suite I didn’t feel so confined what I did not like was that the room did not look upgraded, the breakfast was not anything to remember! I was glad I was only staying one night and McDonald’s was around the corner which was appealing! Aside from the breakfast, not being up to par. The lady running the breakfast area was working really hard.»

«The room was clean the only problem we had was the refrigerator was unplugged so we had to wait to use it.»

«This is my second time staying here and I had a great experience both times. The room was extremely clean! If you stay here, you won’t be disappointed!»

«The staff at reception desk was very rude and not helpful on our arrival . Our room had a canopy over the window so there was sunlight coming through and we were not even able to see outside. Our room was not cleaned or bed made or changed. When I called the front desk I was told that they clean every three. When asked for towels was told to come get it. The bathroom had no water pressure and water flowed onto floor. Breakfast area with no one to tidy between guests or refill. Eggs very dry with ...

«I stayed at this property from June 1st to June 5th, 2026, and had a mixed experience regarding the customer service. On one hand, the front desk team during the afternoon and evening shifts was absolutely wonderful. They provided excellent, attentive, and welcoming service that truly enhanced my stay. On the other hand, the morning service was highly disappointing. The lady working the morning shift was consistently unhelpful and had a very dismissive attitude. It felt as though she was ...

«We found bed bugs in our bed! They moved us to another room but we still felt uncomfortable staying there and left early. We were told they have a bug exterminator come once a month, but I have my doubts. When it comes to maintenance, I think they are just cheap. The door in the bathroom was replaced, and it was easy to tell it was not done be a professional. They seem understaffed and trying to get by on the cheap. But the bed bugs were the real reason we would never stay there ...

«It closed to my family»

«Usually free breakfast is pretty bad, but this one was quite good. Mini omelets, hot cinnamon rolls, oatmeal, yogurt, fruit - plenty of choices and good quality. The beds were comfortable and we didn’t hear a lot of noise in the hotel itself or from the busy traffic outside.»

«Great stay and would stay again.»

«The room wasn’t very clean. Smelled very strong of cigarette smoke. The fire alarm went off around 4:30am for about 30mins. The fire department arrived and shut it off. It was a bit of a sketchy area.»