Hoteller i Lockport

«Hotel is good but room was cleaned 2 times in a week stay»

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«Great stay great price will be returning again soon»

«Shower didn’t drain and zero towels in room to start… shower leaked all over the floor Reno just isn’t done will prolly be much better when it is, a lot of chipped paint and broken/ splintered door frames for 259 a night… tv was also about 20ft from end of the bed.. at 40in you can’t see it lol»

«Awesome hotel and very quiet. Rooms very spacious. Loved my time there and will definitely stay there again.»

«Room was really clean. Only air conditioning seemed to not work as well at night. Good stay will rebook.»

«The property is beautiful. In addition, the staff was very nice and helpful. Our room was also very neat and clean.»

«The stay was good and staff was helpful. My room had No Television reception. Staff tried but not hooked up. Maintenance said that room was on the list not too occupy.»

«so great»

«Good property»

«the first 2 days we ended up in a room the air didn't work . it was very hot but the hotel was sold out and the moment a room came available to staff was very nice and moved us and took money off our bill . I will say if you smoke or even vape they have sensors in the room that detect the air quality and WILL charge you 300$ extra dollars . this did not happen to me of course cause i went out side to vape but seen in happening to people left and right .»

«The staff were great and the rooms were clean.»

«Just a basic hotel. Nothing special about it»

«Poorly managed staff and poorly trained. Took more than two hours to check in due to an employee mistake. Unable to talk to manager. Not help at desk during checkout. Pay for parking was muncher higher for this area and well above other close hotels of higher caliber.»

«beautiful property and amazing breakfast but rude and unwelcoming staff. i was given incorrect information by a hotel staff and who i assume was the manager accusing me of lying and “no one told you that” she made me cry and never even apologized»

«i throughly enjoyed my stay! nice staff, convenient location and easy to navigate. only complaint is thin walls other wise great!»