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Anmeldelser av Metropole Hotel and Spa

4 out of 5
Metropole Hotel and Spa
Temple Street, Llandrindod Wells, Wales

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 103 av totalt 235 anmeldelser." "
Rangering på 8 − Bra. 81 av totalt 235 anmeldelser." "
Rangering på 6 − Grei. 36 av totalt 235 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 235 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 235 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Jonathan

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The interior soft furnishings, carpets, wallpaper and paint, were tired, scuffed, outdated. Carpets on the stairs were threadbare. £200 per night seemed very expensive to experience a property in such poor condition. The lift outside our room was out of order fro the duration of our stay. I would rate 2 stars at best.
Bodde her 1 natt i mai 2024

6/10 – Grei

John

Reiste med en gruppe
Reasonable spa facilities, lots of space and food was good but expensive- hate limited side dishes to a main and then having to order and pay more. Hotel is vast and winding, awful decor, creaky and noisy. Very large groups at 3.00 am in the morning. Parking is however plentiful. Bank holidays always push prices up but £125 for a single room is a lot of money for what you get. Paid less in Chester for a great hotel with much better facilities.
Bodde her 2 netter i mai 2024

8/10 – Bra

james

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Charming old luxury hotel. Great spa add on. Nice integrated hotel restaurants on premise. Room fixings need some updating to todays look. Rooms are not as large as some other fine hotels. Wonderful old world luxury demeaner with lounging areas on the first floor and spa included with room. Seems to be a center for many activities. Positive experience for guests.
Bodde her 1 natt i april 2024

8/10 – Bra

Sharon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, lovely breakfast and evening meals. We used it as a base for our walking holiday. The pool steam room and hot tub were a very nice thought to come back too.
Bodde her 2 netter i mars 2024

8/10 – Bra

Natalie

Reiste med partner, Forretningsreisende
This a beautiful Hotel, the inside is tired and needs some tlc. However, the location is good, rooms are a good size. Plenty of parking.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Diana

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent. Will definitely come back
Bodde her 1 natt i mars 2024

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Geraldine

Forretningsreisende
Likte ikke: Personale og service
Not returning unfortunately - a very sad hotel
This hotel is old and tired and cold and in need of massive investment to bring it remotely up to par. Dusty tables in restaurant, dirty juice glasses at breakfast, unhappy staff and a really unacceptable pungunt body odour issue with a dinner waiter. This was most off putting and was brought to the attention of the restaurant manageress. She prevented him serving us further but he continued to serve everyone else. A tricky issue to address but totally unacceptable not to. On the positive side our room was clean and the service there was very good. The maid even folded our pyjamas bless her.
Bodde her 3 netter i februar 2024

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Very hard mattress, also bunk bed mattress both very uncomfortable, the springs of the mattress could be felt when lay on it.
Bodde her 2 netter i februar 2024

8/10 – Bra

Miss

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Natalie

Forretningsreisende
Likte: Fasiliteter
Beautiful historic hotel. Plenty of parking available. Close to amenities. Common areas are spacious yet inviting. Hotel rooms are lovely. My bathroom was en-suite but down some stairs which I found very unique. I ate in the brasserie which was good. I would definitely come back.
Bodde her 1 natt i februar 2024

8/10 – Bra

Anne

Bodde her 1 natt i februar 2024

8/10 – Bra

Carl

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great that we Could take our Yorkie, The pool and spa are great. Restaurants and bar are astronomically priced. £6 a pint... But overall decent stay.
Bodde her 1 natt i februar 2024

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice friendly hotel
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Judith

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Interesting decor and history. Very attentive staff, clean and very good food. A treasure!
Bodde her 1 natt i januar 2024

6/10 – Grei

Jake

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Romkomfort
Nice staff and really good food. Comfortable bed and good night sleep in general just some very loud banging between 7am and 8am.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Geraldine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Emma

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable winter break.
The room was warm and clean and breakfast included. Central to all the shops in Llandrindod. The staff were helpful and pleasant. An enjoyable stay :) .
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Dr K L

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

10/10 – Utmerket

Ben

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

6/10 – Grei

Jacquie

Likte: Renhold og personale og service
Room decor revolting colour (329). Hairdryer positioned so it was very difficult to dry one side of hair and look in mirror at the same time. Food nice but not hot. Roast lamb really needed more gravy. Unable to turn off bathroom light and fan at night and it disturbed sleep.
Bodde her 3 netter i november 2023

10/10 – Utmerket

GUY

Reiste med familie
Excellent hotel
Bodde her 1 natt i oktober 2023

6/10 – Grei

Amanda

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Tired decor
Spa was nice and massage excellent but the roof of the pool is covered in green algae, not very nice, needs a good clean. Food excellent. Bathroom looks like its had a recent makeover and is lovely. Shame the room and rest of the hotel decor is very tired. Not really what you would expect when paying 180 quid for a superior room.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Deborah

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel with Victorian style spa, 2 restaurants, pub and patio area.
Bodde her 2 netter i september 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

10/10 – Utmerket

Margaret

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent customer service
Check in was efficient and friendly. We had an issue with the room, (not the hotels fault but ours due to a medical need), the receptionist on duty, Sophie, was an absolute star. She was exceptionally busy due to other guest check ins, but took the time to find us a suitable room. She was absolutely brilliant with all the queries from different guests. Calm, professional and friendly, an absolute asset to the company. Our room was warm, clean and comfortable. Had breakfast, plentiful supply of hot food, with the added advantage of gluten free food. We have stayed here before and would happily return,
Bodde her 1 natt i september 2023

10/10 – Utmerket

Nancie

Reiste med partner
Likte: Fasiliteter
A very pleasant stay. Staff were excellent.
Bodde her 4 netter i september 2023

8/10 – Bra

Stella

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

10/10 – Utmerket

David

Reiste med partner
Made welcome on arrival and service excellent the pool is brilliant
Bodde her 1 natt i september 2023

10/10 – Utmerket

Trace

Reiste med partner
Fantastic place, great breakfast, all in all 10 out of 10
Bodde her 1 natt i august 2023
Svar fra Ilona den 4. sep. 2023
Thank you for your FeedbackKind Regards

10/10 – Utmerket

J M

Bodde her 1 natt i august 2023
Svar fra Ilona den 4. sep. 2023
Thank you for your FeedbackKind Regards

10/10 – Utmerket

Alan

Bodde her 1 natt i august 2023
Svar fra Ilona den 4. sep. 2023
Thank you for your FeedbackKind Regards

10/10 – Utmerket

Gaynor

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very happy with our night stay at this beautiful h
Very happy with our night at the hotel. Beautiful spacious room with lovely view of the park. Very quiet and peaceful. Clean with everything we needed. Had meal in bar with was excellent. Staff were friendly and helpful. Would definitely recommend and visit again.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Ilona den 4. sep. 2023
Thank you for your Feedback.Kind Regards

8/10 – Bra

Lou

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Happy ,Happy
Very pleasant stay, food was good ,staff were helpful . keep up the good work
Bodde her 1 natt i august 2023
Svar fra Ilona den 4. sep. 2023
Thank you for your Feedback.Kind Regards

6/10 – Grei

Phil

Forretningsreisende
Likte: Renhold og personale og service
In need of a renovation
Old style hotel but in need of updating. I felt the price of room vastly over priced but overall the hotel is very reasonable
Bodde her 1 natt i juli 2023

8/10 – Bra

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2023

8/10 – Bra

Chris

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Decent but not great
In its day - this was probably a grand hotel and still has a sense of grandeur about it but it is definitely looking a little tired and out of date in places now. Having said that the rooms were a very good size, the swimming pool and gym were great and the service was good.
Bodde her 2 netter i juli 2023

8/10 – Bra

Alan

Likte: Renhold og personale og service
Good break
The hotel is huge which is its problem. It must cost a fortune to maintain and this is apparent. The town suffers with faded glory from the days when people flocked here for the spa waters . The town must find it difficult to maintain the number of large hotels. We enjoyed our stay Staff were friendly and helpful. Our room was large and comfortable. The only irritant was the sensor lighting in the bathroom. Our light wouldn’t go out so we had to block lights shining under the doors with pillows. The hotel’s size means it is popular with tour companies A good base for the area
Bodde her 3 netter i juli 2023

6/10 – Grei

Paul og London

Reiste med familie
Likte: Renhold
Bodde her 1 natt i juli 2023

8/10 – Bra

R

Bodde her 1 natt i juli 2023

8/10 – Bra

alan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The room, staff, food and service was very good in all respects. Although the decor appears outdated andhas been the same for many years, it is kept to a very high standard of cleanliness and comfort and the decor actually fits the traditional, well-kept original features of the hotel.
Bodde her 2 netter i juni 2023

10/10 – Utmerket

Janet

Bodde her 1 natt i juni 2023

6/10 – Grei

Barbara

My Metropole experience.
Mostly fine except for Dietary requirements I requested a dish from set three Course menu in the I A La Carte restaurant no way was that possible or to have one course on set menu without paying for three
Bodde her 3 netter i juni 2023

8/10 – Bra

Martin

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2023

2/10 – Forferdelig

Deborah

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bad choice of Metropole hitel
Our room was £170 per night inc breakfast. We were on the 2nd floor and were told that there was a lift, unfortunately we were on floor 1&1/2 and had to go down a number of stairs with luggage.The room photo showed a pleasant room with bedside cabinets etc - the reality was a room that was so small there was no room for bedside tables only a shelf running behind the bed to put spectacles,etc on ( not very accessible or secure). Moving on to the bathroom with 1 hand towel, 1 bath towel and 1/8 roll of toilet paper and a light that was on a timer - if you wanted more time you had to open the bathroom door again! Not very user friendly. The heating could be changed but no air conditioning or a fan (not sure if there was room for a fan) and as the room faced a busy road we could not open the window to let in some cool air to a very hot room. I think it was a single room for 2!The breakfast was totally self service inc tea, powdered juice and burnt toast! The cooked breakfast was mainly cold and not tasty. We spent quite a while looking for the juice and coffee machines tucked away out of sight. The waitresses did a super job of clearing away dirty plates but could have done a better job of bringing fresh tea (in a pot not out of a vending machine), juice (not powdered water) and toast that was either anaemic or burnt (we actually saw toast on fire coming out of the machine!). This hotel is overpriced, over hyped, not 4 star (based on the room not the spa) and bad value for money.
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Sarah

Bodde her 1 natt i april 2023

10/10 – Utmerket

Ashley

Bodde her 1 natt i april 2023

10/10 – Utmerket

Peter

Bodde her 2 netter i april 2023

8/10 – Bra

Angela

Bodde her 1 natt i april 2023