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Anmeldelser av Pousada Palácio de Queluz – Historic Hotel

4 out of 5
Pousada Palácio de Queluz – Historic Hotel
Largo Palacio Nacional, Queluz, Sintra

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 135 av totalt 240 anmeldelser." "
Rangering på 8 − Bra. 70 av totalt 240 anmeldelser." "
Rangering på 6 − Grei. 25 av totalt 240 anmeldelser." "
Rangering på 4 − Dårlig. 8 av totalt 240 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 240 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

VALDEMAR

Likte: Renhold
Old, no restaurant! Not a pousada anymore
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Douglas og Burlington

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was amazing and very helpful and the guest room, lobby and breakfast room and food were excellent!
Bodde her 3 netter i april 2024
Svar fra Pousada de Queluz den 7. apr. 2024
Dear Mr Douglas McdanielThank you for your review. We are very happy to verify that you enjoyed your stay in our Pousada. We hope to see you soon at our Pousada. Kindest regards,Pousada de Queluz Team

10/10 – Utmerket

Catherine

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff and a lovely property. Very convenient for travel into Lisbon or to Sintra. We thoroughly enjoyed our stay and would highly recommend this property.
Bodde her 5 netter i mars 2024
Svar fra Pousada de Queluz den 25. mars 2024
Dear Mrs Catherine, We would like to thank you for your visit and comments to our Pousada de Queluz. We are very pleased to see that we exceeded your expectations.We hope to welcome you soon for a new stay.Kindest regards, Pousada de Queluz Team

6/10 – Grei

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lacking various amenities, like a pool, spa, restaurant, etc.
Bodde her 1 natt i mars 2024
Svar fra Pousada de Queluz den 13. mars 2024
Dear Mr./Mrs. Michael, We were delighted to hear that your recent stay at Pousada Palácio de Queluz was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your feedback.Our Pousada is located in a historic building that dates back to the 18th century. As such, we are unable to incorporate swimming pools or spas. We apologize for any inconvenience caused.Many thanks for choosing Pousada Palácio de Queluz for your holiday. We look forward to hosting you again soon at our Pousada.Kind regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

Manuel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very clean and friendlty
Bodde her 2 netter i mars 2024
Svar fra Pousada de Queluz den 13. mars 2024
Dear Mr. Manuel, Thank you for your feedback on your stay at Pousada Palácio de Queluz. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Palácio de Queluz, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

Ruth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Single night stay February 2024
Very clean and comfortable with character and excellent service from staff.
Bodde her 1 natt i februar 2024
Svar fra Pousada de Queluz den 29. feb. 2024
Dear Mrs RuthThank you for your preference in our Pousada de Queluz.We are very pleased to see that your stay was pleasant and that we helped you create good memories. We appreciate your comments about our staff, it is always a pleasure to welcome everyone who chooses us. We hope to be able to welcome you soon for a new stay.At your disposal, Kindest regards, Pousada de Queluz Team

10/10 – Utmerket

ABIN

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing customer service including front desk staff and kitchen/bar staff. Breakfast was fantastic with excellent customer service. Beautiful palace next door. We greatly enjoyed our stay.
Svar fra Pousada de Queluz den 18. feb. 2024
Dear Mr. Abin, Thank you for your feedback on your stay at Pousada Palácio de Queluz. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Palácio de Queluz, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

leonor

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was so professional and helpful. It was always a pleasure to greet them, they were very knowledgeable of the transportation & sites.
Bodde her 7 netter i desember 2023
Svar fra Pousada de Queluz den 4. feb. 2024
Dear Mrs. Leonor, Thank you for your feedback on your stay at Pousada Palácio de Queluz. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Palácio de Queluz, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Palácio de Queluz

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Interesting experience
I wanted to experience famous “Pousada”. Actually, it was interesting architecture, and it was just in front of the old palace.
Bodde her 2 netter i desember 2023
Svar fra Pousada de Queluz den 3. feb. 2024
Dear Atsushi,On behalf of the entire team at Pousada Palácio de Queluz, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

Cristina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Pousada de Queluz den 4. feb. 2024
Cara Srª CristinaFicámos encantados em saber que a sua estadia recente na Pousada Palácio de Queluz foi muito agradável e muito apreciada. Em nome da equipa, gostaríamos de agradecer-lhe pelo seu amável feedback.Muito obrigado por ter escolhido a Pousada Palácio de Queluz para as suas férias. Esperamos voltar a acolhê-la em breve na nossa Pousada.Cordialmente, A Equipa da Pousada Palácio de Queluz

10/10 – Utmerket

Iordanka

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Marcel Francisco

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel avec plein de charme pourvu de larges chambres confortables, petit déjeuner abondant avec un large choix avec des pâtisseries faîtes maison très bonnes. Personnel à l'écoute et serviable. Hôtel pas très loin en train du centre de Lisbonne (15 minutes). Je recommande vivement cet hôtel, prix correct pour ce type d'hôtel (pousada).
Bodde her 6 netter i november 2023

10/10 – Utmerket

Tanya og Salt Lake City

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay for our first night in Portugal. Quiet, easy to walk around. Uber from LIS was less than $20, about 20 min drive. Everything at hotel was great.
Bodde her 1 natt i november 2023
Svar fra Pousada de Queluz den 10. des. 2023
Dear Mrs. Tanya, On behalf of our entire team at Pousada Palácio de Queluz, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio de Queluz.Best regards, The Team at Pousada Palácio de Queluz

8/10 – Bra

Silvana Borges da

Reiste med familie
Likte: Renhold og fasiliteter
Hospedagem em frente ao Palácio de Queluz, propriedade antiga, quarto imenso com direito a uma sala de TV, vale a experiência para se hospedar em uma arquitetura de época, mas decepcionante no quesito de não oferecer refeições e apresentar um café da manhã mediano.
Svar fra Pousada de Queluz den 13. nov. 2023
Cara Srª Silvana BorgesDesde já o nosso obrigado pela preferência na nossa Pousada de Queluz.Agradecemos os vossos comentários sobre a nossa Pousada e lamentamos apenas que o nosso pequeno almoço não tenha sido do vosso agrado. Cordialmente, A equipa da Pousada de Queluz

8/10 – Bra

Kjell Gunnar

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Kim

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Just charming - no restaurant on site but don’t fret there are lovely restaurants in the vicinity. Breakfast is onsite and they provide a great spread. The area Surrounding the hotel makes this a five star
Bodde her 1 natt i oktober 2023
Svar fra Pousada de Queluz den 18. okt. 2023
Dear Mrs. Kim Mikkelsen,On behalf of the entire team at Pousada Palácio de Queluz, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We are pleased to see that you enjoyed our breakfast offer and that it exceeded your expectations.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

Walquiria

Bodde her 2 netter i september 2023
Svar fra Pousada de Queluz den 12. okt. 2023
Dear WalquiriaThank you for your kind review.Our guest opinion are very important to us and help us to improve everyday, to offer a excellent service.We hope to be able to welcome you again soon.Kindest regardsQueluz Pousada Team

10/10 – Utmerket

Jennifer

Bodde her 1 natt i september 2023
Svar fra Pousada de Queluz den 2. okt. 2023
Dear Mrs. Jennifer Thank you for your feedback on your stay at Pousada Palácio de Queluz. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Palácio de Queluz, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastic historical palace! Rooms are spotless and the breakfast is amazing.
Bodde her 1 natt i september 2023
Svar fra Pousada de Queluz den 1. okt. 2023
Dear Mr. David Thank you for your feedback on your stay at Pousada Palácio de Queluz. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.Very happy to know that our breakfast offer exceeded your expectationsIt was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Palácio de Queluz, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

Beverly

Likte: Overnattingsstedets bygg og tilstand
Loved having parking and staff was very nice.
Bodde her 1 natt i september 2023
Svar fra Pousada de Queluz den 1. okt. 2023
Dear Mrs. Beverly, Thank you for your feedback on your stay at Pousada Palácio de Queluz. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Palácio de Queluz, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Pousada de Queluz den 1. okt. 2023
Dear Mr./Ms.On behalf of the entire team at Pousada Palácio de Queluz, we would like to thank you for your kind feedback.It's great to know that you had a pleasant stay with us and that we were able to create wonderful memories together with you.We hope to welcome you back to our Pousada soon!Yours sincerely,the team at Pousada Palácio de Queluz

10/10 – Utmerket

JORGE

Bodde her 1 natt i september 2023
Svar fra Pousada de Queluz den 1. okt. 2023
Caro Sr. JorgeEm nome de toda a equipa da Pousada Palácio de Queluz, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Folgamos em saber que correspondemos às suas expetativas. Foi um verdadeiro prazer tê-lo como Hóspede e esperamos voltar a recebê-lo em breve na Pousada Palácio de Queluz.Cordialmente, A Equipa da Pousada Palácio de Queluz

10/10 – Utmerket

Lene

Bodde her 1 natt i september 2023
Svar fra Pousada de Queluz den 1. okt. 2023
Geachte heer Lene,Namens het hele team van Pousada Palácio de Queluz willen we u bedanken voor uw vriendelijke feedback.Het is geweldig om te horen dat u een plezierig verblijf bij ons hebt gehad en dat we samen met u prachtige herinneringen hebben kunnen creëren.We hopen u snel weer in ons hotel te kunnen begroeten!Met vriendelijke groeten, het team van Pousada Palácio de Queluz

2/10 – Forferdelig

dana

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This property is not worth 4 stars hotel
Bodde her 1 natt i september 2023
Svar fra Pousada de Queluz den 16. sep. 2023
Dear Mrs Dana TichaWe would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We appreciate that you chose Pousada Palácio de Queluz for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit.Kindest regardsPousada de Queluz Team

10/10 – Utmerket

Giuseppe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ottimo soggiorno in una struttura storica.
Struttura storica, ben tenuta e molto comoda. Camera ampia e letti comodi. Ottima colazione e ottimo rapporto qualità/prezzo. Parcheggio gratuito difronte l'hotel. Stazione dei treni ad 1 km per raggiungere in circa 15 minuti Lisbona.
Bodde her 3 netter i august 2023
Svar fra Pousada de Queluz den 29. aug. 2023
Signore GiuseppeGrazie per il tuo feedback sul tuo soggiorno alla Pousada Palácio de Queluz.È sempre gratificante vedere che i nostri ospiti apprezzano la loro esperienza e il servizio dedicato, attento e professionale del nostro staff. È questo sentimento di orgoglio che ci motiva a migliorare continuamente la qualità del nostro servizio.Desideriamo inoltre ringraziarvi per aver apprezzato la nostra offerta per la colazione. Ogni giorno prepariamo lo stesso affinché i nostri ospiti possano iniziare la giornata nel migliore dei modi!È stato un grande piacere per noi averti come nostro ospite. Vorremmo ringraziarvi per il vostro soggiorno alla Pousada Palácio de Queluz e non vediamo l'ora di darvi il benvenuto di nuovo.Cordiali saluti, Pousada de Queluz Team

10/10 – Utmerket

Olga

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Pousada de Queluz den 23. aug. 2023
Dear Mrs OlgaOn behalf of our entire team at Pousada Palácio de Queluz, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio de Queluz.Best regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

Serina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Pousada de Queluz den 23. aug. 2023
Dear SerinaWe were delighted to hear that your recent stay at Pousada Palácio de Queluz was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pousada Palácio de Queluz for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Pousada de Queluz Team

8/10 – Bra

Luis

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tranquilidad y ubicación
Sitio tranquilo cerca de Sintra y Lisboa. Apeadero cerca para ir en tren a ambas ciudades. Cerca de la Pousada hay varios restaurantes de calidad, saliendo de la posada en dirección al apeadero de tren. La zona cerca de la estación de tren es bastante deprimida, da un poco de inseguridad, si bien no hubo problema alguno.
Bodde her 5 netter i august 2023
Svar fra Pousada de Queluz den 18. aug. 2023
Estimado Señor LuisEn nombre de todo el equipo de Pousada de Queluz, nos gustaría agradecerle sus comentarios positivos. Su opinión es fundamental para que podamos seguir mejorando nuestro servicio y anticiparnos a las necesidades de nuestros Huéspedes. Nos alegra saber que cumplimos con sus expectativas.Fue un verdadero placer tenerlo como huésped y esperamos darle la bienvenida pronto en Pousada de Queluz.Atentamente, El equipo de Pousada Queluz

4/10 – Dårlig

Naide

Bodde her 7 netter i juli 2023

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Cleaning staff permanently on their cells
The bath and its floor were seldom cleaned during the 6 days we were there and no one could make up our room, after our return one evening ,only to find the room unserviced. EVERY time I tried to talk to any of the cleaning staff, I found them on their cell phones working ONLY with 1 hand!!
Bodde her 6 netter i juli 2023
Svar fra Pousada de Queluz den 3. aug. 2023
Dear Sir or MadamWe thank you in advance for your preference in our Pousada, as well as for your comments. Feedback from our customers helps us to improve our service and achieve excellence. Regarding your comments, we would like to have information on the date of stay, room number in order to help us understand what happened. For us, the issue of cleaning is a fundamental and important point in our work to which we dedicate the utmost attention and ensure that it is carried out carefully and daily. We have a 24-hour reception service, so you can always ask for help or clarification from our employees. We offer our apologies for any inconvenience caused and internally we will take measures about what happened.We hope to be able to receive you soon at our Pousada.Kindest regardsPousada de Queluz Team

8/10 – Bra

Margaret

Reiste med partner
Likte: Renhold og personale og service
A character property in a quiet location outside of Lisbon centre opposite the beautiful Palácio Nacional de Queluz. Sightseeing in Lisbon or Sintra is possible by train but the station is a 14 minute uphill walk away from the hotel (or 4.05 euros by taxi). A car would be preferable and there is plenty of parking. We had a good room with very comfortable beds, and a great breakfast with excellent service. There is a very limited choice of restaurants nearby, especially on a Sunday. We ended up at MacDonalds.
Bodde her 7 netter i juli 2023
Svar fra Pousada de Queluz den 26. juli 2023
Dear Mrs. Margaret, Thank you for your feedback on your stay at Pousada Palácio de Queluz. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Palácio de Queluz, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

Francisco

Bodde her 4 netter i juli 2023
Svar fra Pousada de Queluz den 3. aug. 2023
Caro Sr. FranciscoUma vez mais agradecemos a vossa preferência na nossa Pousada de Queluz.Agradecemos a vossa avaliação que nos deixa plenos de orgulho.Na expetativa de uma nova visita, apresentamos os nossos melhores cumprimentos

10/10 – Utmerket

Jason og Cohutta

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great historic hotel with a very friendly staff and delicious breakfast buffet! Rooms very nice and comfortable. Would highly recommend!
Bodde her 2 netter i juli 2023
Svar fra Pousada de Queluz den 26. juli 2023
Dear Mr Jason Thank you for your feedback on your stay at Pousada Palácio de Queluz. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Palácio de Queluz, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Palácio de Queluz

4/10 – Dårlig

Luís

Bodde her 1 natt i juni 2023
Svar fra Pousada de Queluz den 3. aug. 2023
Caro Sr. LuisAgradecemos a vossa visita na nossa Pousada de Queluz, bem como a vossa avaliação.Lamentamos não termos correspondido às vossas expetativas.Na expetativa de uma nova visita, apresentamos os nossos melhores cumprimentos

10/10 – Utmerket

Christina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent service
Bodde her 2 netter i juni 2023
Svar fra The Team at Pousada Palácio de Queluz den 15. juni 2023
Dear Mrs. Christina, Thank you for your feedback on your stay at Pousada Palácio de Queluz. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Palácio de Queluz, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

Gretell

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff at the hotel are wonderful. The best place around is the hotel itself
Bodde her 2 netter i mai 2023
Svar fra Pousada de Queluz den 2. juni 2023
Dear Ms Gretell ScottOn behalf of the entire team at Pousada de Queluz, we would like to thank you for your positive feedback. The opinion of our guests is essential for us to continue to improve our service. We are glad to know that we met your expectations and that the service provided by our employees was to your liking.It was a real pleasure to have you as a Guest and we hope to welcome you back soon at Pousada de Queluz.Sincerely, The Pousada Queluz Team

10/10 – Utmerket

Shai

Bodde her 1 natt i mai 2023
Svar fra Pousada de Queluz den 19. mai 2023
Dear ShaiOn behalf of the entire team at Pousada Palácio de Queluz, we would like to thank you for your feedback.We are delighted to hear the news that you had a pleasant stay with us and that we helped to create good memories.We hope to welcome you back to our Pousada soon!Yours sincerely,The Pousada Palácio de Queluz Team

10/10 – Utmerket

Missael og Goteborg

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing !! Incredible place !! We spent our honeymoon there. The staff was very helpful and had plenty of details with the organization. We will for sure come back Thanks for everything ❤️
Bodde her 3 netter i mai 2023
Svar fra Pousada de Queluz den 17. mai 2023
Dear Mr. Missael, Thank you for your feedback on your stay at Pousada Palácio de Queluz. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.We are very happy that you chose us for your honeymoon.On behalf of the entire team, we send you our best wishes and may your wedding be a happy journey full of unforgettable memories.It was a great pleasure for us to welcome you as our Guest and we look forward to welcoming you again soon.Best regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

alex

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very, very clean! Thabks to Tatiana, our room was superb! The front desk clerks were also very helpful. Breakfast was outstanding!
Bodde her 1 natt i mai 2023
Svar fra Pousada de Queluz den 18. mai 2023
Dear AlexOn behalf of the entire team at Pousada de Queluz, we would like to thank you for your positive feedback. Your opinion is essential for us to continue to improve our service and anticipate the needs of our Guests. We are glad to know that we met your expectations.It was a real pleasure to have you as a Guest and we hope to welcome you back soon at Pousada de Queluz.Sincerely, The Pousada Queluz Team

10/10 – Utmerket

Lynda

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was quite exceptional knowing some of the history, easy to imagine royalty living there so many years ago. We found some understaffing but nothing disturbing. The receptionist made us drinks at the bar because there was not a bartender at the time. I imagine that it is only hotel guests who would use the bar so this is understandable. The breakfast room beyond the bar is more than adequate and pleasant and the breakfast itself fulfilled anyone's morning requests. There is no dining room but there are several local restaurants, one in particular, the Retiro de Mina, that serves "excellent" food with wonderful staff. Lynda and Carol from Canada
Bodde her 2 netter i april 2023
Svar fra Pousada de Queluz den 5. mai 2023
Dear Mrs. Lynda, Thank you for your feedback on your stay at Pousada Palácio de Queluz. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.We are pleased to know that you really enjoyed our breakfast. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Palácio de Queluz, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

Randell

Bodde her 2 netter i april 2023
Svar fra Pousada de Queluz den 11. mai 2023
Dear Mr RandellOn behalf of the entire team at Pousada Palácio de Queluz, we would like to thank you for your feedback.We are delighted to hear the news that you had a pleasant stay with us and that we helped to create good memories.We hope to welcome you back to our hotel soon!Yours sincerely,The Pousada Palácio de Queluz Team

10/10 – Utmerket

Arturo Luis

Bodde her 1 natt i april 2023
Svar fra Pousada de Queluz den 20. apr. 2023
Estimado Señor. Arturo LuisNos gustaría agradecerle su evaluación, es con gran satisfacción que comprobamos que su estadía cumplió con sus expectativas. Esperamos darle la bienvenida pronto y desearle una excelente estadía en Portugal.SaludosPousada de Queluz

8/10 – Bra

Andre

Bodde her 1 natt i mars 2023
Svar fra Pousada de Queluz den 11. apr. 2023
Caro Sr. AndréEm nome de toda a equipa da Pousada Palácio de Queluz, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Foi um verdadeiro prazer tê-lo como Hóspede e esperamos voltar a recebê-lo em breve na Pousada Palácio de Queluz.Cordialmente, A Equipa da Pousada Palácio de Queluz

10/10 – Utmerket

raizel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Pousada de Queluz den 21. mars 2023
Dear RaizelThank you for your preference in our Pousada de Queluz.We are delighted to hear that your recent stay at Pousada Palácio de Queluz was very pleasant and much appreciated. On behalf of the team, we would like to thank you for your kind feedback.Thank you very much for choosing Pousada Palácio de Queluz for your stay. We hope to welcome you back soon at our Pousada.

10/10 – Utmerket

Beatriz

Bodde her 4 netter i februar 2023
Svar fra Pousada de Queluz den 9. feb. 2023
Cara Sr.ª BeatrizEm nome de toda a equipa da Pousada Palácio de Queluz, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-la em breve no nosso hotel!Atenciosamente, A Equipa da Pousada Palácio de Queluz

10/10 – Utmerket

Neil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location Walking distance to restaurants
Bodde her 1 natt i januar 2023
Svar fra Pousada de Queluz den 4. feb. 2023
Dear Mr Neil PondThank you for your preference in our Pousada de Queluz.We take this opportunity to thank you for taking the time to share your opinion.We were delighted to read your rave reviews about our location. It is with great pride that we always try to provide an excellent experience to our GuestsThank you for your stay and we hope to welcome you back soon at Pousada Palácio de Queluz.Sincerely,The Pousada Palácio de Queluz Team

4/10 – Dårlig

Natalia

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Free parking and good breakfast.
Svar fra Pousada de Queluz den 4. feb. 2023
Dear Mrs NataliaWe are delighted to hear that your recent stay at Pousada Palácio de Queluz was very pleasant and much appreciated. On behalf of the team, we would like to thank you for your kind feedback.Thank you very much for choosing Pousada Palácio de Queluz for your vacation. We hope to welcome you back to our hotel soon.

10/10 – Utmerket

FERNANDO L

Bodde her 1 natt i januar 2023
Svar fra Pousada de Queluz den 4. feb. 2023
Caro Sr. Fernando VieiraEm nome de toda a equipa da Pousada Palácio de Queluz, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-lo em breve no nosso hotel!Atenciosamente, A Equipa da Pousada Palácio de Queluz

10/10 – Utmerket

Desiree

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Property itself is a wow and coming to know of its history makes one very proud to be able to stay here. Staff are truly an asset to the place, Ruth and Team make you feel just as royal as the Palace. We will be returning :) thank you for an amazing experience
Svar fra The Team at Pousada Palácio de Queluz den 12. jan. 2023
Dear Mrs. Desiree,On behalf of the entire team at Pousada Palácio de Queluz, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pousada Palácio de Queluz

10/10 – Utmerket

Heidemarie

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The facility was lovely, but the best part was the kindness, helpfulness, and professionalism of the staff, at the front desk and in the breakfast room. They were all simply wonderful.
Svar fra The Team at Pousada Palácio de Queluz den 12. jan. 2023
Dear Mrs. Heidemarie, Thank you for your feedback on your stay at Pousada Palácio de Queluz. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Palácio de Queluz, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Palácio de Queluz