Shakedown:
At check-in I was asked if I was interested in a “newly remodeled room” (not an UPGRADE to a larger room) for an additional €75 per night. They had the same room available but in better condition, but it would cost me an extra €300 for my stay.
Disrepair/mold (pictures):
o Moisture damage in the bathroom door jams, wood rot and black mold
o Instead of fixing the issue they have painted over wood rot many times
o Bathroom door doesn’t latch closed; desk said they would send someone up to repair – no one ever showed up and door remained broken our entire stay
o The shower curtain hadn’t been changed in a while, soap scum film buildup at the bottom
Disrupted Cable (video):
o 1/3 of all stations didn’t work, 2/3 of all other channels worked fine, came in “crystal clear”
o Technician came to fix a “loose” connection and we lost more channels
o Hotel desk then called up and said entire building is having trouble with some channels (lied)
o Lobby televisions had crystal clear reception on channels we had interrupted signals
Worn out (picture):
o Towels were beyond “shelf-life”; scratchy and non-absorbent
o Bathroom was 70’s motif with cracked tiles and chipped tiles
Electrical issues:
o Outlets heated up our converter adapters to the point we didn’t charge our devises; we stayed at 3 other accommodations in Europe without this issue