Utendørsbasseng

Anmeldelser av Lisbon Marriott Hotel

4 out of 5
Lisbon Marriott Hotel
Avenida dos Combatentes 45, Lisbon

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 481 av totalt 988 anmeldelser." "
Rangering på 8 − Bra. 317 av totalt 988 anmeldelser." "
Rangering på 6 − Grei. 116 av totalt 988 anmeldelser." "
Rangering på 4 − Dårlig. 48 av totalt 988 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 988 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Georgeta og OS

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rommet var stor, fin og ren. Sengen var fantastisk. Hotelet er kjempefin men ligger litt for lang fra bysentrum.
Bodde her 15 netter i august 2022
Svar fra Susana M. den 6. sep. 2022
Dear Georgeta,Thank you very much for your feeback. We truly hope to welcome you back.

10/10 – Utmerket

Birgitte D.

Bodde her 1 natt i juli 2022
Svar fra Susana M. den 25. juli 2022
Hi Brigitte D. Thank you for your rating! Regards,

10/10 – Utmerket

Knut

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juli 2019
Svar fra General Manager den 28. aug. 2019
Dear guest, Thank you for your review. We’re happy that you enjoyed your experience throughout Lisbon Marriott. Best regards,

10/10 – Utmerket

Claudia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2018
Svar fra Susana M. den 15. jan. 2019
Thank you for your rating.

8/10 – Bra

Stig og Oslo

Likte: Personale og service
Hotellstandard
Bar, lounge og bassengområdet var veldig bra. Stilfullt og fint. Servicen var helt topp og alltid tilgjengelig. Rommene var derimot litt slitte og kunne trengt en upgrade. Alle rom er oppgitt med balkong, men dette er mer en fransk balkong enn noe som kan brukes. Frokostmenyen er oppdelt i tre alternativer, hvilket bare er tull. Burde kun vært ett alternativ og da som full buffet. Lokasjonen er helt ypperlig, med kun en kort drosjetur til sentrum. Buss og metro rett i nærheten.
Bodde her 8 netter i juli 2018
Svar fra Susana M. den 7. aug. 2018
We are very happy to know you have fully enjoyed our property! Looking forward to welcome you back!

10/10 – Utmerket

Paula Gabriela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2017
Svar fra Susana Magalhaes den 22. juni 2017
Muito obrigada pela sua avaliação! Cumprimentos,

10/10 – Utmerket

Behfar

Likte: Renhold og personale og service
The property condition wasn't excellent
Bodde her 5 netter i mai 2024
Svar fra Susana M. den 20. mai 2024
Dear Behfar, Thank you very much for your feedback.It is very important to us.We hope to provide you a perfect stay in a future visit to Lisbon.Regards,

10/10 – Utmerket

Jaime

Reiste med familie
Todo fue excelente y lo mejor de todo la forma cómo nos trataron y el restaurante maravilloso
Bodde her 4 netter i mai 2024
Svar fra Susana M. den 10. mai 2024
Muchas gracias por sus valiosos comentarios sobre su reciente estancia en nuestro hotel.Esperamos verte de nuevo

10/10 – Utmerket

Millicent

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, clean facilities
Bodde her 4 netter i mai 2024
Svar fra Susana M. den 10. mai 2024
Hello Millicent, Thank you so much for your valuable feedback!we hope to have the chance to welcome you back in future.

8/10 – Bra

Dinesh

Bodde her 2 netter i mai 2024
Svar fra Susana M. den 10. mai 2024
Dear Dinesh, Thank you very much for taking time to share your evaluation on the recent stay with us!We hope to reach the top on a future stay with us!

10/10 – Utmerket

Lourdes

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es una buena opcion
Bodde her 9 netter i mars 2024
Svar fra Susana M. den 10. mai 2024
Thank you very much for your rating and comments.We look forward to welcome you back in future.

10/10 – Utmerket

Narendra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel with very helpful staff. The only negative is that it’s slightly out of the centre but local Uber service was quick and inexpensive
Bodde her 3 netter i januar 2024
Svar fra Susana M. den 15. jan. 2024
Thank you very much for your feedback!Your rating is very important t us and we are happy to know you have fully enjoyed your stay.We look forward to welcome you back!

6/10 – Grei

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Got given twin bedroom even though it was a king bed booking. Marriott refused to help and said only way to resolve was to pay for an upgrade. Not very helpful the front desk staff
Bodde her 4 netter i desember 2023
Svar fra Susana M. den 8. jan. 2024
Thank you for sharing your thoughts regarding the room type.Our staff does the best possible to meet our valued guest's requests, we are sorry this was not possible this time.Hope to revert your experience ina future stay.

10/10 – Utmerket

Wendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Susana M den 8. jan. 2024
We are very happy to receive your rating on the recent stay with us!Hoping to welcome you back anytime soon!

10/10 – Utmerket

Bruce

Bodde her 2 netter i desember 2023
Svar fra Susana M. den 8. jan. 2024
Thank you for sharing your rating on the recent stay with us!We are happy to know we met your expectations.hope to welcome you back soon.

6/10 – Grei

Dulce Chichava

Bodde her 12 netter i desember 2023
Svar fra Susana M. den 8. jan. 2024
Thank you for your rating.It looks like we haven't fully met your expectations and for that we apologize.

8/10 – Bra

ADEMIR

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Susana M den 5. jan. 2024
Thank you very much for your rating.Looking forward to welcome you back!

4/10 – Dårlig

Domingos

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tem vindo a piorar este hotel
Já ficamos varias vezes. Desta vez falta de variedade no pequeno almoço. Muito pouca fruta, pouca variedade de pão e ovos mexidos pouco cozinhado. Em geral falta de reposição no pequeno almoço. Outra particularidade é a presença de tomarem pequeno-almoço almoço em pijama. Em princípio não voltamos a ficar, mesmo tendo ficado sempre à muitos anos.
Bodde her 2 netter i desember 2023
Svar fra Susana M. den 5. jan. 2024
Lamentamos a sua experiência durante o pequeno almoço.O nosso Chefe de restaurante está desde já a par do seu feedback.Teremos muito gosto em recebe-lo novamente caso retorne.

10/10 – Utmerket

Achut Ram

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Building was an Older property but it was fine. I think they need to upgrade there rooms which they seem to be doing as we speak. Overall a pleasant stay
Bodde her 8 netter i desember 2023
Svar fra Susana M. den 5. jan. 2024
Indeed we are improving our rooms.Hope you have the chance to stay again and enjoy them!

10/10 – Utmerket

DILENDRA

Reiste med familie
Likte: Renhold
Bodde her 4 netter i desember 2023
Svar fra Susana M. den 5. jan. 2024
Wonderful to know you have fully enjoyed your sty with us!Looking forward to welcome you back!

10/10 – Utmerket

Vladimir

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly and professional staff. Very helpful.

6/10 – Grei

Wolfgang

Reiste med partner, Forretningsreisende
Likte: Fasiliteter
Likte ikke: Renhold og personale og service
Zwei Kakalaken im Zimmer und Baulärm da das Hotel renoviert wird.
Bodde her 1 natt i desember 2023
Svar fra Susana M. den 12. des. 2023
Dear guest,we are truly sorry for the faced challenges in this particularly period.We know there's no better timing for renovation, however we strive for the best possible product for our guests.Best regards,

10/10 – Utmerket

Janet og Rapid City

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The concierge and bellmen were extremely helpful. Their was some construction going on above us that was irritating. We were in room 741 and it didn’t stop until after 7pm —so a nap was out of the question but otherwise it was fantastic
Bodde her 3 netter i november 2023
Svar fra Santos den 30. nov. 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We're sorry for the challenges that you faced during your stay, regarding the noiseWe hope to welcome you again soon to provide you a better stay.Sincerely,

10/10 – Utmerket

Gessinah

Bodde her 1 natt i november 2023
Svar fra Susana M. den 5. jan. 2024
It seem we have fully met your expectations on your recent stay!Thank you for your rating!

10/10 – Utmerket

JoAnn

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It felt like a second home for the week my spouse, dog and I stayed.
Bodde her 1 natt i november 2023
Svar fra Susana M. den 29. nov. 2023
Thank you so much for your great feedback.We are looking forward to welcome you back in a close future!

4/10 – Dårlig

Kawashima

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
改修工事が朝9時から夜7時過ぎまで毎日行われている。チェックイン時にそのことを伝えられてなかったため、あまりの騒音に驚いてすぐにフロントへ行った。ルームオーガナイザーがとても親切で上の階や工事していない隣のタワーを案内してくれたが、どこの部屋でも騒音は避けられないようだった。部屋に長時間滞在する人にはお勧めできない。
Bodde her 2 netter i november 2023
Svar fra Susana M. den 29. nov. 2023
Thank you very much for your feedback.We apologize for the challenge with the construction. Indeed there's no ideal time for renovations.we hope to have the chance to welcome you back and see the ongoing changes.

4/10 – Dårlig

Ronald

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i november 2023
Svar fra Susana M. den 5. jan. 2024
We are sorry to know we were below your expectations.We hope to have the change to improve your stay in a future visit.

8/10 – Bra

Arlete

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Susana M. den 29. nov. 2023
It's great to see you had a great stay with us!We hope to welcome you back.

8/10 – Bra

Cláudia

Bodde her 1 natt i november 2023
Svar fra Susana M. den 5. jan. 2024
Thank you very much for your rating!We hope to welcome you back soon :-)

10/10 – Utmerket

JoAnn

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We are enjoying the time we have left here. It has been a wonderful initiation to Portugal.
Bodde her 1 natt i november 2023
Svar fra Susana M. den 29. nov. 2023
Thank you for your feedback!it's wonderful to know you have fully enjoyed your a«stay with us.Hope to welcome you back.

8/10 – Bra

JoAnn

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Marriott Lisbon is well run. The staff is very professional and friendly. It has been so nice that many staff members show excitement towards our dog. It is refreshing to vacation in a place that makes travel living travel.
Bodde her 4 netter i november 2023
Svar fra Susana M den 24. nov. 2023
Dear guest, we are very happy to know you have fully enjoyed your stay with us!Our team look forward to welcome you back.

2/10 – Forferdelig

John

Reiste med partner
Nice hotel but too far from City center. It is close to airport, and if you have a car it's a good starting point to travel north and west.
Bodde her 4 netter i november 2023
Svar fra Susana M den 23. nov. 2023
Dear guest, Thank you for your feedback regarding the recent stay with us.Best regards,

4/10 – Dårlig

Angelica

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Better options in Lisbon
Unfortunately we were not satisfied with our one night stay at the Marriott Location. We had some troubles at the time of the check in and also during checkout we were asked to pay for our stay where it was already paid at the time of the booking. The hotel also did not have any warm or hot water and taking a cold shower was not something we expected at a Marriott Property.
Bodde her 1 natt i november 2023
Svar fra Susana M. den 23. nov. 2023
We are very sorry to know you have suffered with the unforeseen water challenge.we hope to have the chance to improve your satisfaction in a future visit to Lisbon should you choose to stay with us.

10/10 – Utmerket

OSAMAH

Bodde her 8 netter i november 2023
Svar fra Susana M den 12. des. 2023
Dear Guest, Thank you very much for your valuable feedback!we are happy to know you ave fully enjoyed your stay with us.

10/10 – Utmerket

Lakshmi

Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i november 2023
Svar fra Your guest relations den 16. nov. 2023
Dear Guest,Thank you so much for your amazing feedback !It is very gratifying to hear such good feedback from our guests..We strive to provide great experiences to our guests and my team is glad to know that we accomplished this goal with you.I have shared your feedback with our Executive Team ,as a way of ,celebrating the amazing services we provide.Thank you and we cant wait to welcome you soon!

10/10 – Utmerket

Gary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel
Nice hotel, bathrooms need updating.
Bodde her 1 natt i november 2023
Svar fra Susana den 9. nov. 2023
Thank you very much for your great feedbackWe are very happy to know you have fully enjoyed your stay with us!Looking forward to welcome you back!

10/10 – Utmerket

Pedro

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service at this hotel is impeccable. Great room amenities, great breakfast.
Bodde her 1 natt i november 2023
Svar fra Susana M. den 2. nov. 2023
Thank you for sharing your feedback regarding the recent stay with us.We are happy to know you have fully enjoyed your stay with us!

10/10 – Utmerket

Evaldo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
LUGAR MUITO AGRADAVEL
Bodde her 2 netter i oktober 2023
Svar fra Susana M. den 2. nov. 2023
Muito obrigada pelo seu comentário.Estamos muito contentes por saber que a estadia foi de encontro ás suas expectativas.Até uma próxima!

4/10 – Dårlig

Sarah

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Susana M. den 17. okt. 2023
Dear guest, Thank you for your feedback.We are happy to know you enjoyed your stayHoping to welcome you back.Regards

10/10 – Utmerket

Maxine

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was awesome.
Bodde her 1 natt i september 2023
Svar fra Susana M. den 16. okt. 2023
Thank you so much for your feedback!We hope to provide you another great stay should you choose to return.Regards,

6/10 – Grei

John

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Shower Safety
The bathroom needs to be upgraded and the shower shutter needs to be changed as it can be unsafe for older people as the shutter swings and there is no stability or support. It would be better to have a plastic shower curtain.
Bodde her 1 natt i oktober 2023
Svar fra Nádia Landim den 15. okt. 2023
Dear Guest,First let me thank you for your preference and your loyalty towards Marriott.On behalf of the entire hotel team, I want to thank you for sharing about your experience and I want to extend our apologies for the experience you had while saying with us!We strive to provide great experiences to our guests and my team is Dissapointed to know that we have failed to achieve this goal with you.I have shared your feedback with our Engineering Team ,as a way of ,improving the guest services and experiences, for future stays.Thank you and we hope to welcome you soon!

10/10 – Utmerket

Sandra

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Personnel vraiment gentil Bel hôtel et le lit confortable. Des balcons dans les chambres plutôt rare de nos jours! Déjeuners inclus vraiment complet et à 5 minutes de l’aéroport pour 10EUR
Bodde her 1 natt i oktober 2023
Svar fra Nádia Landim den 8. okt. 2023
Merci beaucoup pour vos incroyables commentaires !C'est très gratifiant d'entendre de si bons retours de la part de nos invités.Nous nous efforçons d'offrir d'excellentes expériences à nos clients et mon équipe est heureuse de savoir que nous avons atteint cet objectif avec vous.J'ai partagé vos commentaires avec notre équipe de direction, afin de célébrer les services incroyables que nous fournissons.Merci et nous avons hâte de vous accueillir bientôt !

2/10 – Forferdelig

Suresh og Bridgewater

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Since our flight reaches early in the morning, we had booked and paid for the room from the previous day. Plus we had sent a message to the hotel (via expedia) informing them about the early morning flight. Yet when we reached the hotel, they had given away our room and so we had to wait in a temporary room for several hours till our room became available in the afternoon. The hotel did not even offer a refund for the room.
Svar fra Nádia Landim den 4. okt. 2023
Dear Mr.Aravind,Dear Mr.Kinney ,First let me thank you for your preference and your loyalty as a Gold Member towards Marriott.On behalf of the entire hotel team, I want to thank you for sharing about your experience and I want to extend our apologies for the experience you had while staying with us!We strive to provide great experiences to our guests and my team is disappointed to know that we have failed to achieve this goal with you.I understand that you were tired from a very long journey and you just wanted a comfortable room to rest ,I truly apologize.Knowing that your stay was not up to par I can issue 5.000 points for all the inconvenience cause and you will receive an e-mail confirming this.I have shared your feedback with our Executive Team ,as a way of ,improving the guest services and experiences, we provide.Thank you and we hope to welcome you soon!

10/10 – Utmerket

Gail

Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Susana M. den 2. okt. 2023
It's great to know we have met your expectations!We hope to have the chance to welcome you back in future!

8/10 – Bra

Freda

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Property was clean, check in was fast and easy. The property is in a business area so limited dining and transportation options within walking distance. Overall, I would rate this property 4/5
Bodde her 4 netter i september 2023
Svar fra Susana M. den 2. okt. 2023
Thank you so much for sharing your experience.We look forward to welcome you back!

10/10 – Utmerket

robert og Patchogue

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Service staff for breakfast didn't get the order correct a couple of times
Bodde her 6 netter i september 2023
Svar fra Susana M. den 25. sep. 2023
Thank you very much for your feedback! we will work even closer to the staff to improve this area.Best regards,

10/10 – Utmerket

daniella

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Nadia Landim den 24. sep. 2023
Dear Ms.Daniela,Thank you so much for your amazing feedback !It is very gratifying to hear such good feedback from our guests..We strive to provide great experiences to our guests and my team is glad to know that we accomplished this goal with you.I have shared your feedback with our Executive Team ,as a way of ,celebrating the amazing services we provide.Thank you and we cant wait to welcome you soon!

2/10 – Forferdelig

David

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Shakedown: At check-in I was asked if I was interested in a “newly remodeled room” (not an UPGRADE to a larger room) for an additional €75 per night. They had the same room available but in better condition, but it would cost me an extra €300 for my stay. Disrepair/mold (pictures): o Moisture damage in the bathroom door jams, wood rot and black mold o Instead of fixing the issue they have painted over wood rot many times o Bathroom door doesn’t latch closed; desk said they would send someone up to repair – no one ever showed up and door remained broken our entire stay o The shower curtain hadn’t been changed in a while, soap scum film buildup at the bottom Disrupted Cable (video): o 1/3 of all stations didn’t work, 2/3 of all other channels worked fine, came in “crystal clear” o Technician came to fix a “loose” connection and we lost more channels o Hotel desk then called up and said entire building is having trouble with some channels (lied) o Lobby televisions had crystal clear reception on channels we had interrupted signals Worn out (picture): o Towels were beyond “shelf-life”; scratchy and non-absorbent o Bathroom was 70’s motif with cracked tiles and chipped tiles Electrical issues: o Outlets heated up our converter adapters to the point we didn’t charge our devises; we stayed at 3 other accommodations in Europe without this issue
Bodde her 4 netter i september 2023
Svar fra Susana M. den 22. sep. 2023
Dear guest, Once again we would like to apologize for the faced challenges.Regards,

10/10 – Utmerket

John

Bodde her 1 natt i september 2023
Svar fra Susana M. den 22. sep. 2023
Thank you very much for your rating.We look forward to welcome you back.Regards,