Eksteriør

Anmeldelser av InterContinental Cascais-Estoril, an IHG Hotel

5 out of 5
InterContinental Cascais-Estoril, an IHG Hotel
Avenida Marginal 8023 A, Estoril, Cascais

Anmeldelser

9,8

Suverent

Rangering på 10 − Utmerket. 236 av totalt 267 anmeldelser." "
Rangering på 8 − Bra. 24 av totalt 267 anmeldelser." "
Rangering på 6 − Grei. 3 av totalt 267 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 267 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 267 anmeldelser." "

10/10

Renhold

9,8/10

Personale og service

9,6/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,6/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Hans Kyrre

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Long Check inn and out times, cold water in bathroom after 0900 everyday.
Bodde her 4 netter i november 2023
Svar fra Francelina Amaral - General Manager den 15. nov. 2023
Dear Mr. Kyrre, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take your feedback very seriously and we can guarantee you that the necessary changes were implemented to provide a better experience in the future. We apologize if we fell below your expectations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We kindly want to thank you once again for your feedback and we are very sorry for what happened. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Stig

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
perfect
everything was perfect, love this place.
Bodde her 7 netter i oktober 2021

10/10 – Utmerket

Petter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et sikkert valg i Carscais/Estoril.
Velorganisert og profesjonelt drevet hotell. Meget vennlig, serviceminded og imøtekommende personale. Om vi reiser tilbake til Estoril/Carscais, booker vi garantert dette hotellet igjen. Perfekt beliggenhet midt mellom Carscais og Estoril.
Bodde her 3 netter i juli 2019

10/10 – Utmerket

Kate

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

10/10 – Utmerket

Thorsten

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Jason Paul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great for kids, indoor pool offset the cooler weather. Superb views of the ocean from room and restaurant. Easy and pleasant walk to Cascais
Bodde her 6 netter i april 2024
Svar fra . den 9. apr. 2024
Dear Mr. Paul,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay and that our indoor pool provided a great option, especially during cooler weather. We're also delighted that you appreciated the stunning ocean views from both your room and our restaurant.It's wonderful to know that you found the walk to Cascais easy and pleasant.We hope to welcome you back soon for another enjoyable experience!Best Regards,Raquel MataAssistant Front Office Manager

10/10 – Utmerket

Marta

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Sra. Marta den 29. mars 2024
Estimada Sra. Marta,Agradecemos sinceramente a sua avaliação. É com grande satisfação que recebemos o seu feedback positivo.Ficamos muito felizes por termos correspondido às suas expectativas durante a sua estadia connosco.Esperamos recebê-la novamente em breve para mais momentos inesquecíveis no nosso hotel. Se precisar de alguma assistência adicional ou se desejar partilhar mais detalhes sobre a sua experiência, não hesite em contactar-nos.Com os melhores cumprimentos,João Carreira - Front Office Manager

10/10 – Utmerket

Taek Sung

Bodde her 4 netter i desember 2023
Svar fra Taek Sung den 29. mars 2024
Dear Mr. Sung,We sincerely appreciate your five-star rating! It's with great pleasure that we receive your positive feedback.We are delighted to have met your expectations during your stay with us. Your rating serves as an additional motivation for our entire team, who work tirelessly to provide memorable experiences for our guests.We look forward to welcoming you back soon for more unforgettable moments at our hotel. If you need any further assistance or wish to share more details about your experience, please don't hesitate to contact us.Best regards,João Carreira - Front Office Manager

10/10 – Utmerket

Leandro

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
5 estrelas
Adorei a experiência, fantásticas condições
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Takako

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
とても素敵なホテルです。 お部屋からもレストランからも海が目の前の景色が最高です。 スタッフの方々も皆さんとても親切でした。
Bodde her 3 netter i desember 2023
Svar fra Francelina Amaral den 16. jan. 2024
Dear Mr. TakakoI would like to thank you for having chosen InterContinental Cascais-Estoril as your preferred location during your visit to Estoril!I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril.Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction.We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon!Sincerely,Francelina AmaralGeneral Manager

10/10 – Utmerket

Carlos og Ciudad de Mexico

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente Atención e Instalaciones.. Ya queremos volver…
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Aldo Jose Peixoto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
5 star accommodations and service. Excellent breakfast. We ate at the restaurant for the special new year's eve dinner - it was excellent. We did not try the regular menu. Neighborhood is superb - 10 min walk to the center of Cascais on the walkway by the ocean. Easy uber (25-30 min) or train (45 min) into Lisbon. Train runs in front of the hotel, however, despite being on the second floor, the soundproofing was outstanding - could not hear the trains pass. Rooms are updated and well appointed. Will definitely stay here again when returning to Lisbon.
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Pharlande Nessa Gaspard

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2023
Svar fra Francelina Amaral - General Manager den 27. des. 2023
Dear Mrs. Gaspard, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Max

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good location and nice property
Bodde her 1 natt i september 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 12. okt. 2023
Dear Mr. Max,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Nina

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is conscientious and go out of their way to assist and anticipate your needs. The location is divine and the rooms are very comfortable. The ocean views and breeze are the cherry on top!
Bodde her 2 netter i oktober 2023
Svar fra Francelina Amaral - General Manager den 4. okt. 2023
Dear Mrs. Nina, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Heather

Bodde her 1 natt i september 2023
Svar fra Francelina Amaral - General Manager den 15. nov. 2023
Dear Mrs. Heater, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Max

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Definitely recommend
Bodde her 7 netter i september 2023
Svar fra Francelina Amaral - General Manager den 4. okt. 2023
Dear Mr. Max Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

8/10 – Bra

Patrick

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice stay unfortunately the car got slightly damaged during our stay ...
Bodde her 4 netter i september 2023
Svar fra Francelina Amaral - General Manager den 4. okt. 2023
Dear Mr. Patrick, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We will take note of your constructive comments and will address the areas that need improvement. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Steve

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was amazing! Sofia and Sara were awesome from day one through the entire stay! They assisted in arranging a day trip on short notice which was fantastic and arranged a schedule that was just right for us. The beach and location were perfect! Thank you everyone at the ICH for an amazing stay
Bodde her 3 netter i september 2023
Svar fra Francelina Amaral - General Manager den 4. okt. 2023
Dear Mr. Steve, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Oleg

Reiste med familie
Likte: Renhold og fasiliteter
Atmosphere, view
Bodde her 6 netter i september 2023
Svar fra Francelina Amaral den 17. sep. 2023
Dear Mr. OlegI would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 – Utmerket

Patricia

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic time. Views from Hotel exceptional
Bodde her 3 netter i september 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 16. sep. 2023
Dear Mrs. Patricia, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

jeffrey og Toronto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a beautiful hotel situated on the boardwalk by the sea but it still has a very private feeling to it. The service, food and rooms are exceptional. After dinner last night we arrived back to the hotel and ordered a drink overlooking the sea. We really enjoyed our stay
Bodde her 1 natt i september 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 15. sep. 2023
Dear Mr. Jeffrey,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Gila

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Francelina Amaral - General Manager den 10. sep. 2023
Dear Mrs. Gila, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Martin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic rooms and service
Fantastic room and service. The large balconies with every room are fantastic. The huge and extremely comfortable beds are a real luxury. Thank you.
Bodde her 5 netter i august 2023
Svar fra Francelina Amaral - General Manager den 24. aug. 2023
Dear Mr. Martin,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Terrilyn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Highly recommend this hotel! Everything great
Bodde her 10 netter i august 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 16. aug. 2023
Dear Mr. Terrilyn, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

steven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We like everything about this property.
Bodde her 3 netter i august 2023
Svar fra Francelina Amaral - General Manager den 13. aug. 2023
Dear Mr. Steven, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Deirdre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Absolutely loved it!!
What an amazing stay! The staff were outstanding and couldnt have been nicer or more helpful. We were there for an occasion and the staff went out of their way to make it very special. The location was stunning with a 180 degree sea view, and very conveniently located beside a train stop and the boardwalk between Cascais and Estoril. The poor was really lovely with comfy loungers and poolside service. The rooms are really beautiful and spotlessly clean. The food is delicious. Breakfast is buffet as well as a la carte. We also had dinner one night and that was very tasty in a stunning setting. The hotel is not cheap but boy do you get value for money. We loved it and would highly recommend!!
Bodde her 3 netter i juli 2023
Svar fra . den 23. juli 2023
Dear Mr. Deirdre,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 – Utmerket

Broderick og Oviedo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff!!
Bodde her 3 netter i juli 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 6. juli 2023
Dear Mr. Broderick, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Telma

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice property
Bodde her 1 natt i juli 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 6. juli 2023
Dear Mrs. Telma, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Pam

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful location by beach, great staff and total relaxation the perfect getaway from the Lisbon
Bodde her 1 natt i juni 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 1. juli 2023
Dear Mr. Pam, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

8/10 – Bra

Vivek

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Train station too close to hotel . Woke me up
After reading so many reviews booked this hotel on this site despite being an IHG member The room was great the front desk staff very good We had a premier ocean view but in arrival upgrades to junior suite . The room was lovely and the front desk staff also very welcoming All was going well till the next morning when we were woken up by the sounds of a train. This woke us up. Nobody mentions in any review that the train stops outside the hotel throughout the day I was on a romantic holiday with my wife first time without the kids and this was not what we expected paying over Euro 490 a night. I spoke to reception to see if we could check out a day early and although it was a pay at hotel reservation they said after speaking to the manage because I booked through hotels.com they could not cancel. They actually told me that they didn’t get many complaints about the noise The train literally stops less then 100 yards from the pool. ! Beware I have stayed at many intercontinental hotels and they have been very flexible with date change even if booked on hotels.com. Because of this experience I will not be staying at any intercontinental hotel again I chose the intercon because it was an international brand . I am shocked that after my complaint they would not let us leave a day early I moved to Grand Real Villa Italia ( which I had been looking at before I booked anything ) and what a difference Would recommend this any time over the Intercon
Bodde her 2 netter i juni 2023
Svar fra Francelina Amaral - General Manager den 29. juni 2023
Dear Mr. Vivek, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take your feedback very seriously and we can guarantee you that the necessary changes were implemented to provide a better experience in the future. We apologize if we fell below your expectations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We kindly want to thank you once again for your feedback and we are very sorry for what happened. Sincerely,

10/10 – Utmerket

Nasim

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 27. juni 2023
Dear Mr. Nasim, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Donna

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great property. 10 minute walk to the city, has a great pool area that serves food & beverages. The restaurant upstairs was good & has a great view. Rooms clean & up to date. There is valet parking with a parking garage, offers electric charging as well. The top floors of the hotel are privately owned residences.
Bodde her 2 netter i juni 2023
Svar fra Francelina Amaral den 25. juni 2023
Dear Donna Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 – Utmerket

Jorge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2023
Svar fra Francelina Amaral - General Manager den 17. mai 2023
Estimado Sr. Jorge,Gostaríamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos,

10/10 – Utmerket

Grettle

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was great
Bodde her 4 netter i april 2023
Svar fra Francelina Amaral - General Manager den 9. apr. 2023
Dear Miss Grettle, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 – Utmerket

Satinderpal

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Duarte Guimaraes den 19. mars 2023
Dear Mr. Satinderpal,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Duarte Guimaraes - Front Office Shift Leader

10/10 – Utmerket

Bercovich

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
beatifull building, wiht nice and very confortable room. wiht great balcony
Bodde her 4 netter i mars 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 9. mars 2023
Dear Mr. Bercovich, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

joao og La Jolla

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff
Bodde her 5 netter i februar 2023
Svar fra Duarte Guimaraes den 13. feb. 2023
Estimado Sr. Joao, Gostariamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos, Duarte Guimaraes - Front Office Shift Leader

10/10 – Utmerket

Theresa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2023

10/10 – Utmerket

Jie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
right by ocean! great location!

10/10 – Utmerket

Wenfang

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2023
Svar fra Francelina Amaral - General Manager den 12. jan. 2023
Dear Mr. Wenfang, Firstly I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

CARLOS

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
NOSSA OPINIAO
COMO DAS OUTRAS VEZES QUE FICAMOS HOSPEDADOS. HOTEL ACONCHEGANTE, COM DEPENDENCIAS MUITO BOAS.OS FUNCIONARIOS MUITO ATENCIOSOS. COMO SOUBERAM QUE ESTAVAMOS COMEMORANDO MAIS UM ANO DE CASADOS, NOS OFERECERAM, EM NOSSO QUARTO , UMA GARRAFA DE CHAMPANHE NUM BALDE COM GELO, TAÇAS E UM PEDAÇO DE TORTA DE CHOCOLATE. POR TUDO, SEMPRE RETORNAMOS AO INTERCONTINENTAL CASCAIS ESTORIL.
Bodde her 10 netter i desember 2022
Svar fra Francelina Amaral - General Manager den 12. jan. 2023
Estimado Sr. Carlos,Gostariamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos,

10/10 – Utmerket

Richard

Bodde her 7 netter i september 2022

10/10 – Utmerket

Mark

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very clean, staff very friendly, great breakfast buffet, right at a train stop for a train into Lisbon, the pool area was great, and right next to the sea boardwalk for a walk along the ocean and into Cascais
Bodde her 7 netter i oktober 2022
Svar fra Francelina Amaral - General Manager den 12. nov. 2022
Dear Mr. MarkFirstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the team was friendly, the breakfast was great and the pool facility was good . Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 – Utmerket

Myles

Bodde her 4 netter i oktober 2022

10/10 – Utmerket

Andre Rudolf

Bodde her 2 netter i oktober 2022
Svar fra Francelina Amaral - General Manager den 29. okt. 2022
Dear Mr. Andre Rudolf, Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 – Utmerket

Evandro

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Estadia muito boa
Bodde her 4 netter i september 2022
Svar fra Francelina Amaral - General Manager den 5. okt. 2022
Estimado Sr. EvandroGostariamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos, Francelina Amaral - General Manager

10/10 – Utmerket

Susan Claire

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful location. Spacious rooms, well equipped. Good service and attention to detail.
Bodde her 7 netter i august 2022
Svar fra Francelina Amaral - General Manager den 22. aug. 2022
Dear Mrs. Claire,Firstly I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Anna

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel, great position, large rooms, very clean and well kept. Friendly attentive staff, would definitely go back.
Bodde her 4 netter i august 2022
Svar fra Francelina Amaral - General Manager den 22. aug. 2022
Dear Mrs. Anna,Firstly I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 – Utmerket

Ghia

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We spent 6 nights at this hotel. It is in a great location, walking distance from Cascais town, the marina and various beaches. The hotel has a boutique feel, the staff is very attentive, and the rooms well designed and stocked, though on the expensive side. I would highly recommend this hotel for anyone visiting Cascais and has the budget for it.
Bodde her 6 netter i juli 2022
Svar fra Francelina Amaral - General Manager den 5. okt. 2022
Dear Mr. Ghia Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager