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Anmeldelser av Hotel Gat Rossio

2 out of 5
Hotel Gat Rossio
Rua Do Jardim Do Regedor 27-35, e Travessa do Forno nº 9-13, Lisbon

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 443 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 448 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 87 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 20 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 1004 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Liv Bredesen

Bodde her 2 netter i mars 2023
Svar fra Rúben Marques, Sales Department den 27. mars 2023
Dear Liv,Thanks for your review.Hope to see you soon,Gat Team

8/10 – Bra

Amila

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2023
Svar fra Rúben Marques, Sales Department den 7. feb. 2023
Dear Amila,Thank you for your review.See you next time,Gat Team

10/10 – Utmerket

Andreea

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2022
Svar fra Rúben Marques, Sales Department den 15. nov. 2022
Dear Andreea,Thanks for your review.See you again.Gat Team

10/10 – Utmerket

Hilde K.

Bodde her 2 netter i september 2022
Svar fra Ricardo Simões, Front Office Manager den 7. nov. 2022
Dear Hilde,Thanks for sharing your rating with us.Hope to see you again at Gat Rossio Hotel.Best Regards,Hotel Gat Rossio Team

10/10 – Utmerket

Per

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott sentralt hotell til rimelig pris
Vi hadde et flott opphold fra lørdag til onsdag, meget vennlige og oppmerksomme ansatte i alle deler av hotellet. Plasseringen er helt super med korte avstander til det meste. I tillegg er Lisboa en sjarmerende og flott by med masse severdigheter.
Bodde her 4 netter i mai 2022

10/10 – Utmerket

Gro

Bodde her 3 netter i april 2022
Svar fra Ricardo Simões, Front Office Manager den 28. apr. 2022
Dear Gro, Your feedback is very important to us, so thank you for taking the time to evaluate us. We look forward to welcoming you again to one of our hotels. Kind regards,

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lite, men godt
Smakfult, serviceinnstilt, sentralt
Bodde her 1 natt i februar 2020
Svar fra Ricardo Simões den 24. mars 2020
Dear Guest, Thank you very much for the kind words. Should you plan another visit to our beautiful city, please don´t hesitate to contact us. Warm regards,

8/10 – Bra

Liv

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig hotell med god frokost, gode senger, vennlig personale og fantastisk beliggenhet. Gåavstand til alt.
Bodde her 3 netter i september 2019
Svar fra Ricardo Simões, Front Office Manger den 16. sep. 2019
Dear Guest, Thank you for the feedback regarding your last stay us. We wish you a great week! With our best compliments,

10/10 – Utmerket

Sylvia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2019
Svar fra Ricardo Simões, Front Office Manager den 3. mai 2019
Dear Guest, Thank you for your kind feedback! We wish you a great weekend! Best regards,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sentralt, greit, positiv opplevelse
Bodde her 1 natt i mars 2019
Svar fra Ricardo Simões, Front Office Manager den 12. mars 2019
Dear Guest, Thank you for the positive feedback. We are pleased to know that you were satisfied with the experience of staying with us. We wish you a great week! Best regards,

10/10 – Utmerket

Espen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
We only stayed there for one night before travelling to Brasil, but next time we go to Lisboa, we are going to stay there again. Excellent service, excellent breakfast, excellent facilities, and excellent location. Very good value for money
Bodde her 1 natt i februar 2019
Svar fra Ricardo Simões, Front Office Manager den 28. feb. 2019
Dear Sir/Madame, Thank you kindly for your positive feedback! We look forward to welcome you again. Please do not hesitate us for your next visit. Best regards,

6/10 – Grei

Verifisert reisende

Bodde her 3 netter i desember 2018
Svar fra Ricardo Simões, Front Office Manager den 24. des. 2018
Dear Guest, Thank you for evaluating us! We look forward to welcome you again, meanwhile we wish you a Happy Holidays! Have a great week! Best regards,

8/10 – Bra

morten

Likte: Renhold og personale og service
Trangt men helt topp
Lite men rommet har alt du trenger hvis du ikke har mye bagasje med. Bra frokost og hotellet ligger midt der det skjer.
Bodde her 1 natt i august 2018
Svar fra Ricardo Simões, Front Office Manager den 27. aug. 2018
Dear Guest, Thank you for your kind review and input. We look forward to welcome you again in the near future. With our best compliments,

8/10 – Bra

Heidi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location
Great location. Nice people at the hotel.
Bodde her 3 netter i juli 2018
Svar fra Ricardo Simões, Front Office Manager den 13. aug. 2018
Dear Madam, Thank you for your kind words. We hope to welcome you again! Best regards,

8/10 – Bra

Normann

Likte: Renhold og personale og service
Sentralt beliggende hotell
Veldig sentral beliggenhet. God service. Rommet veldig lite, men praktisk innredet. God frokost
Bodde her 5 netter i april 2018
Svar fra Ricardo Simões, Front Office Manager den 12. mai 2018
Dear Guest, We thank you in advance for your review regarding your stay with us! We look forward to welcome you again! With our best compliments,

10/10 – Utmerket

Mari Sund

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2017
Dear Guest, Your opinon matters to us, so thank you in advance reviewing us! We hope you had an excellent stay in Lisbon in our company. Wish you a great week! With our best compliments, Ricardo Simões Front Office Manager

8/10 – Bra

Torill

Likte: Renhold, personale og service og romkomfort
Hotell med god beliggehet
Lite hotell med god beliggenhet rett ved Rossio stasjon, små men rene rom. Hyggelig personale, enkel frokost, litt støy fra gata, men kan anbefales!

10/10 – Utmerket

Stian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enkelt, renslig og rimelig hotell.
Enkelt, renslig og rimelig hotell.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotell som kan anbefales
Ypperlig beliggenhet, bra frokostbuffet og hyggelige og serviceinnstilt personal.

8/10 – Bra

Mette og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ypperlig beliggenhet
Nærhet til "alt". Ypperlig service og veldig bra frokost. Totalt sett veldig fornøyd med oppholdet - her ville jeg bodd igjen.

10/10 – Utmerket

Duane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Pere

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Una ubicación excelente y un trato perfecto
Bodde her 2 netter i mai 2024

8/10 – Bra

Graham

Likte: Renhold og personale og service
On both nights the rather unique and interesting lighting system failed. The hotel staff were as helpful as possible and attempted repairs. When they were unable to fix the problem we were given two days. Of complimentary breakfasts for both of us. Rooms fronting on the street can experience a bit of noise, but overall not too bad for a big city hotel.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Yves

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
très bonne situation centrale personnel aux petits soins
Bodde her 4 netter i mai 2024

8/10 – Bra

Maria

Reiste med partner
Excellent reception service. Favio helped us check in to the hotel. He also took care of our transfer from the hotel to the train station. Breakfast was delicious.
Bodde her 3 netter i april 2024
Svar fra Ricardo Simões, Front Office Manager den 6. mai 2024
Dear Maria,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay and the service of our colleague, Fábio.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

10/10 – Utmerket

Clifford

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Conveniently located next to the metro, buses, and shopping area. The staff is helpful and friendly. Nice outdoor area right in front of the room. to relax on the patio after a busy day. Room is adequate for 2 people with comfy beds and good lighting.
Bodde her 1 natt i april 2024
Svar fra Ricardo Simões, Front Office Manager den 6. mai 2024
Dear Clifford,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

10/10 – Utmerket

Diana og Brooklyn

Bodde her 4 netter i april 2024

4/10 – Dårlig

Sharon

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The website of the rooms is misleading, the rooms has mould in the bathroom. We asked to change room and the second room had also mould. The ladies who works in front they don’t say hi and their not helpful. If you have young kids I would not recommend this hotel. The sheets on the bed were not changed everyday . The cleaning lady would only make up the bed. The location is excellent, is near two metro station 5mins walking distance. Lots of tourist in the area. There’s a lot of restaurants.
Bodde her 9 netter i april 2024
Svar fra Ricardo Simões, Front Office Manager den 7. mai 2024
Dear Sharon,Thank you for sharing your concerns with us. We regret to hear that your experience did not meet your expectations, and we appreciate the opportunity to clarify and address the issues you mentioned.Regarding the mould in the bathrooms, we take the health and safety of our guests very seriously. After receiving your feedback, we will verify with our cleaning and maintenance department, procedures to ensure that such issues are effectively resolved and prevented. About the reception service, your feedback is crucial for us. We are continuously training our staff to ensure that all guests are warmly and efficiently welcomed. We will reinforce these trainings to ensure that courtesy is consistent in our service.As for the linen change, our standard policy is to change them every three days for longer stays, aiming for environmentally sustainable practices. However, we are always ready to accommodate requests for daily changes if this is requested by our guests.We are glad that you appreciated the location of our hotel, and we hope it facilitated your explorations around the city. We remain committed to providing a positive experience for all our guests and appreciate your suggestions that help us improve our services. We are available to discuss any of these issues further and hope to have the opportunity to welcome you again in the future, showing the improvements we have implemented.Kind regards,

10/10 – Utmerket

Taraz

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Small rooms but very cute
Bodde her 1 natt i april 2024
Svar fra Ricardo Simões, Front Office Manager den 7. mai 2024
Dear Taraz,Your feedback is highly appreciated!We look forward to your next visit to our hotel!Have a lovely day!Kind regards,

10/10 – Utmerket

Marisol

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff super friendlys very clean great location
Bodde her 3 netter i april 2024
Svar fra Ricardo Simões, Front Office Manager den 7. mai 2024
Dear Marisol,Thank you for your kind words and evaluation!We look forward to welcoming you again in one of our Hotels.Have a nice day!

6/10 – Grei

Ria Kristine

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Great location but NOISY! Stayed for 5 nights a few days ago. Pretty basic hotel, small room with no counter space in bathroom. Location can’t be beat. Few minutes away from Restaurodores and Rossio squares. Lots of restaurants and shopping a few steps away. However that is a double edged sword. We were at the second floor, towards the front, and even with the shutters and glass windows closed, we can still hear people in the restaurants across the narrow alley in front, dishes and silverware clinking up to way past midnight. After it gets bearable in the early morning, here comes a garbage truck! On a few nights there was even a street singer, ugh! We also couldn’t adjust the AC/heater for the first 4 nights and it was stuffy so we ended having to crack open the windows, even with the noises, which I could still hear even with earplugs. We told the front desk and the guy said the thermostat is centrally controlled so we can’t do anything about it. Thankfully on our last night they disabled the central controls and we were able to adjust the thermostat and keep the windows closed. I don’t mind basic hotels but lesson learned here, ask for a room at the back!
Bodde her 5 netter i april 2024
Svar fra Ricardo Simões, Front Office Manager den 10. apr. 2024
Dear Ria,Thank you very much for staying at our Hotel Gat Rossio while visiting this beautiful city and for taking the time to rate your experience. Your feedback helps us to continue improving our services. We will gladly take your valuable inputs into account and evaluate them internally.We hope to have the chance to greet you again on your next visit to Lisbon or at our partner hotel in Berlín. Yours sincerely,Gat team

10/10 – Utmerket

Richard

Great location, clean, with helpful staff - great value.
Bodde her 1 natt i april 2024
Svar fra Ricardo Simões, Front Office Manager den 10. apr. 2024
Dear Richard,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

8/10 – Bra

Gregory

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, but the steps were inconvenient.
Bodde her 2 netter i mars 2024
Svar fra Ricardo Simões, Front Office Manager den 2. apr. 2024
Dear Gregory,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

10/10 – Utmerket

Sonia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hands down one of the best hotels, best value, centrally located, fabulous room service (best I have ever had anywhere in the EU), super clean, wonderful front desk staff (Mathilda, Beatrice and the General Manager)! Made our stay super special, and will definitly return! THANKS TO THE ENTIRE STAFF!
Bodde her 6 netter i mars 2024
Svar fra Ricardo Simões, Front Office Manager den 2. apr. 2024
Dear Sonia,Thank you so very much for choosing us and taking the time to share your amazing feedback and recommendation for us on Expedia. My team and I couldnt feel happier than to hear, that the front office team has arranged everything to your fullest satisfaction! Already looking forward very much to being your host again during your next travel to Lisbon.Kind regards,

8/10 – Bra

RICHARD

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very helpful
Bodde her 3 netter i mars 2024
Svar fra Ricardo Simões, Front Office Manager den 2. apr. 2024
Dear RICHARD,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

10/10 – Utmerket

Barbara

Reiste med partner, Reiste med en gruppe
Likte: Fasiliteter
Great location. Helpful staff. Very clean.
Bodde her 3 netter i mars 2024
Svar fra Ricardo Simões, Front Office Manager den 2. apr. 2024
Dear Barbara,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

10/10 – Utmerket

Nigel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for everything. Busses, metro and trains all within a short walk from the hotel. Plenty of eating choices on the doorstep. I was delighted with my choice and would happlily recommend this hotel. Rooms are clean and functional a bit on the small side, but you dont go to Lisbon for the room. Breakfast was continental with a great choice. We stayed 3 nights in March.
Bodde her 3 netter i mars 2024
Svar fra Ricardo Simões, Front Office Manager den 2. apr. 2024
Dear Nigel,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

10/10 – Utmerket

Alireza

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place
Bodde her 3 netter i mars 2024
Svar fra Ricardo Simões, Front Office Manager den 2. apr. 2024
Dear Alireza,Thank you for your kind feedback regarding your last stay with us.We look forward to welcoming you again in one of our hotels.Warm regards,

8/10 – Bra

Justin Emmanuel

Likte: Renhold og personale og service
Bodde her 5 netter i februar 2024
Svar fra Ricardo Simões, Front Office Manager den 2. apr. 2024
Dear Justin,Thank you for your evaluation regarding your stay with us!Kind regards,

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Recomendo
Hotel com excelente localização, quarto confortavel, roupa de cama super macia, chuveiro excelente. cafe da manha muito muito gostoso, local sempre limpo.
Bodde her 2 netter i desember 2023

8/10 – Bra

Jacobus

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Excellent location and service by staff
The location is excellent. Restaurants are within walking distance and the busses/metro is nearby. Hotel was nice and clean and we could drop off our luggage before check in that is always a plus. The staff was very friendly and helpful and always wanted to assist and make sure we're happy. The buffett breakfast was delicious with a nice spread. Will defintely stay their again.
Bodde her 2 netter i januar 2024

6/10 – Grei

SATORU

Bodde her 1 natt i desember 2023

10/10 – Utmerket

DUARTE

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Deborah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All you need as a solo traveller as a base
Clean design. Everything you need in a contemporary single room to explore the city. Superb breakfast.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Juan A.

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Propiedad pequeña pero Excelente ubicación cuartos pequeños pero todo muy limpio y cómodo los empleados con mucho conocimiento Para orientar al visitante y Súper amables en especial Domínguez y Katy
Bodde her 6 netter i november 2023
Svar fra Ricardo Simões, Front Office Manager den 8. des. 2023
Estimado Juan A.,Gracias por elegir nuestro hotel y por tomarse el tiempo de compartir su opinión con nosotros.Estamos encantados de ver que disfrutaron de su estancia.Esperamos poder darle la bienvenida en Lisboa o en nuestro hotel asociado en Berlín.Saludos cordiales,Equipo GatHotel Gat Rossio

8/10 – Bra

Johannes og Amsterdam

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good
Bodde her 3 netter i november 2023
Svar fra Ricardo Simões, Front Office Manager den 8. des. 2023
Estimado Juan A.,Gracias por elegir nuestro hotel y por tomarse el tiempo de compartir su opinión con nosotros.Estamos encantados de ver que disfrutaron de su estancia.Esperamos poder darle la bienvenida en Lisboa o en nuestro hotel asociado en Berlín.Saludos cordiales,Equipo GatHotel Gat Rossio

10/10 – Utmerket

Beatrice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

Mike

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location of this property is outstanding as we were within walking distance of transportation, shopping, food and our favourite was Rossio Square, we went there every night for a night cap. Very clean room and staff was great to work with especially Beatrice. Our flight was changed and we had to stay an extra night and they were very accomodating which took away some of the stress. Thanks for a great stay.
Bodde her 3 netter i november 2023
Svar fra Ricardo Simões, Front Office Manager den 4. des. 2023
Dear Mike,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Decent hotel, very small rooms, had to book a bigger room just to be in a normal size room. Breakfast is served at 7 but it is never ready at 7 as the buffet only starts to get prepared at that time. If you are tight on your schedule, arrange your morning routines taking into account the delay in the breakfast serving. Otherwise a good place to stay, in the heart of Lisbon that compensates for all the shortcomings that you might face.
Bodde her 6 netter i november 2023
Svar fra Ricardo Simões, Front Office Manager den 4. des. 2023
Dear Johannes,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,