Hoteller nær Lilly House and Gardens

«I am writing to express concern regarding the treatment my family received from staff during our recent stay. I want to emphasize that the amenities and condition of the property were excellent; the issue lies solely with staff interactions. We were staying because my 18‑month‑old daughter was undergoing major surgery at Riley Children’s Hospital. The room was for my mother and my 12‑year‑old daughter so they could travel easily during her recovery. Our stay needed to be extended due to ...

«good»

«Great breakfast! Nice rooms»

«The place was very clean. Only issue was the valet parking. I get it was Morgan Wallen but we waited an hour before getting to the front desk. »

«Staff was friendly and very helpful. Rooms were clean and quiet. Walking distance for everything we needed»

«The hotel was extremely clean, and the staff very responsive. Would have liked a light continental breakfast included with the room.»

«We had such a wonderful stay at this bed and breakfast! The location was perfect — close to so many events and attractions in the city, which made getting around incredibly easy and convenient. The staff were exceptionally friendly and welcoming from the moment we arrived, making us feel right at home. The rooms were clean, adorable, and full of unique charm that made the experience feel extra special. One of our favorite parts of the stay was breakfast. Sharing a meal at the community dining ...

«The room was comfortable but the beds are made with all top sheets and the comforter and sheets are tucked in so tight and short that you literally have to dismantle the bed to sleep in it which is a petty thing but worth pointing out. On another note the staff is exceptionally helpful and friendly. The hotel is beautiful and situated in a historic area with a nostalgic atmosphere mixed with the luxury of everything being in walking distance. A very nice stay. Highly recommended»

«The location of this hotel is great! Close to downtown and right on the canal. We had a small mix-up with our reservation through Expedia, but hotel staff took care of it and notified me by text. So helpful! We definitely recommend.»

«Came for Smiley Prom! Had a great time!»

«It was what travelers hope for . . . Clean room, helpful staff and decent food. Should add muffins to breakfast selection.»

«The staff was great the rooms nice valet parking wasn’t worth it with the construction »

«all went very well»

«The whole property is amazing from the outside to the inside! I love it there!»

«Nice location»

«It was a little confusing to park to check in as there were no spots designated for that purpose and usually you need a room key for access to the parking garage. Also, I feel the front test should inform guests that the room key needed to be used on the elevator. The room itself was comfortable. Although the tv didn’t really work while it was raining. However the hotel was in the process of switching out the tvs with new ones.»

«The rooms were just perfect for our needs. The facility is close to IMS and the IMS museum. The only downside was one night had a MMA event in the event center and there was insufficient parking for those staying at the hotel. We had to park in the fire lanes. A further complication was someone pulled the fire alarm at 6:00 AM on Sunday morning. We assume this doesn’t happen much. 🏎️😕🚒🚒»