Hoteller i Lexington

«I booked 3 rooms for 2 nights. We were told we could check into the rooms at 3:00PM. We came back to the front desk at 4:30Pm and 2 of the rooms still we not ready. Those 2 groups had to take less quality rooms on the top floors. When we came back to our the second night there was a large roach in the floor near the refrigerator i told the guy at the front desk about it and he gave me a card to the General Manager and said call her. I figured she would care as much about the customes as he did ...

«The room was filthy»

«Breakfast was convenient and staff was kind. The room was not as clean as we expected and there was an unpleasant odor.»

«Overall cleanliness.»

«Ok»

«I was not able to reschedule my stay for a week later even though a state emergency had been declared in the face of the winter storm. Both Expedia and Hampton said it was up to the other entity. I will not be using Expedia again. »

«Only negative thing is the pet fee…we had to pay $30 per 2 very small dogs….thinking $30 is adequate for both In my opinion…99% of traveling owners are very responsible….my thoughts anyways »

«Friendly staff»

«Staff was extremely helpful and the grounds were well maintained. The breakfast exceeded expectations»

«Hotel is getting a little " tired " in some areas.Needs to be updated. Staff were Ok but room had an empty Kleenex box and an empty bottle of conditioner in the shower. Housekeeping should do a better job of that.»

«Location was great for an overnight stop, with a popular sports bar right next door. Staff were pleasant and helpful. Breakfast was very basic.»

«The front desk staff was welcoming and wonderful. The rooms are well appointed, with all shower soaps and sink hand soap and lotion provided. The snack and drink options available for purchase are plentiful in choice. The area has several nearby eateries as well. Parking is on site and well lite. We really enjoyed the breakfast buffet, clean, so organized and had plenty to get our day going. This was our first experience at a TRU property and based on this experience we would not hesitate to ...

«Hotel was clean and easily accessible from interstate. Staff friendly snd breakfast great! And as a single senior traveler, safe. »

«Bug problem. Stay away. This was the worst hotel experience of my life. I stayed 3 nights while attending a wake and funeral. The first 2 nights were uneventful and at the time I thought I would gladly come back. The third night I woke up with a giant cockroach crawling on me in the bed. After chasing and killing it, and after a long shower, I went down to inform the staff. They corrected me and said it was a water bug which acknowledged that they knew of their pest problems and it was not an ...

«Nice place»

«The staff was very polite and helpful. Easy access to the building and the rooms. Everything was very clean and maintained. The only drawback for me was the poor lighting in the rooms. The older I get, it seems the more light that I need.»

«整体都很好»

«Every thing was good»