Hoteller i Lexington

«Clean room. Staff is great. »

«Room was clean. TV did not work. We called 3 times before finally told us it was unplugged in the back, nice man came to show us. There was a woman in parking lot high on some kind of drug, there were pallets and trash everywhere on property. One of worst hotels I have ever stayed. I have been booking with EXPEDIA for over 20 years and online did not reflect condition of the hotel. We were told remodeling, very rough hotel, people working on vehicles in parking lot, employees live in one side ...

«Parking felt sketchy. Kind of the rough side of town all the way around»

«I was not able to reschedule my stay for a week later even though a state emergency had been declared in the face of the winter storm. Both Expedia and Hampton said it was up to the other entity. I will not be using Expedia again. »

«This hotel is pet friendly, and even had a welcome gift for my dog. The location is beautiful with the rolling hills and vineyards. The property is well maintained and clean. I will definitely return. »

«Rick, in the main office, was nice. My room was not. There were stains on the couches and chairs. The floor was sticky and dirty throughout. There were a dozen+ stink bugs on walls and furniture. There was an empty can of odor control fogger on the floor beside the bed. The bed was broken and shifted off its base. There wasn't a light bulb in the lamp by the bed. The towel rack was broken off. Floor board in the kitchen was peeling back. I found a different hotel for the second night of my stay. ...

«Very clean. Nice staff. Great place to stay.»

«Very nice all around. »

«Breakfast was not great, but it was ok. Room was clean and nice. Did not go to the gym. »

«Asked.for room.near elevator and was accommodating »

«Not sure »

«Pleasant stay»

«Parking was fine. Wouldn’t use the bar again. My tropical kind of drink was pretty mediocre.»

«It was just very noisy. Could hear the people above us and the ones next to us seemed very loud at times. It was convenient to what we were doing and it was clean. Staff was very friendly.»

«Perfect location that was next to our destinations but in a quiet and quaint location, which was perfect for us. We REALLY enjoyed our time, the cool history and aesthetics of the Brookstown Inn, and the staff were so welcoming. Planning a return in September!»

«My husband and I travel frequently and have not spent really any time in a Hilton hotel. We stayed here from Thursday, March 5 through Tuesday, March 10. I absolutely, without doubt, have to say that going forward, I don’t think I can stay at anything other than a Hilton hotel. The Hilton Garden Inn Hanes Mall was 100% the cleanest and best experience we have ever had. The staff was more than courteous and kind; the room was amazing; the morning staff at breakfast and the staff at the bar at ...

«Very clean and friendly staff»

«Awesome facility. »