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Anmeldelser av Comfort Suites Richmond

2.5 out of 5
Comfort Suites Richmond
2007 Colby Taylor Dr, Richmond, KY

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 200 av totalt 599 anmeldelser." "
Rangering på 8 − Bra. 189 av totalt 599 anmeldelser." "
Rangering på 6 − Grei. 97 av totalt 599 anmeldelser." "
Rangering på 4 − Dårlig. 67 av totalt 599 anmeldelser." "
Rangering på 2 − Forferdelig. 46 av totalt 599 anmeldelser." "

7,6/10

Renhold

8,2/10

Personale og service

6,8/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Siw

Likte: Personale og service
Burde ha fortalt om at de pusset opp , da jeg har super allergi for oppussingsstøv .
Bodde her 1 natt i juni 2019

8/10 – Bra

Patrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Spacious and relatively quiet.
Bodde her 2 netter i mai 2024

8/10 – Bra

Barbara

Likte: Overnattingsstedets bygg og tilstand
Quiet
Bodde her 1 natt i mai 2024

10/10 – Utmerket

LaVonda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room was close to the laundry. You could hear the washers all night
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Daniel

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
When walking in, immediately everything smelled like smoke. When in the room, there we many issues. The issues were the following: dividing wall was dirty and had stains and dirt marks, refrigerator had a tray under (probably for leaks) that prevented the door from opening, shower head had only one usable setting, looked like mold was painted over on the ceiling (stains everywhere), only one light switch in the bathroom worked (no fan and no light by the shower, only over sink), bathroom door did not latch. I will make sure to spend whatever money needed next trip I take to stay at a better hotel.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Stephanie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel is clean. Staff is always friendly and helpful. Beds and pillows are very comfortable. Atmosphere feels safe. Never had any problems. We stay here several times per year for business purposes.
Bodde her 2 netter i april 2024

6/10 – Grei

Jennifer

Forretningsreisende, Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Shower curtain had mold on the bottom and hair in the sink
Bodde her 1 natt i april 2024

4/10 – Dårlig

Benjamin

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

6/10 – Grei

Leah

Reiste med familie
Likte: Personale og service
Older property. Room could have been cleaner. Pool was very warm. There is no hot tub like advertised which was a huge bummer. Staff very friendly.
Bodde her 1 natt i mars 2024

8/10 – Bra

Donald

Likte: Renhold, personale og service og fasiliteter
Clean bathroom, good bed
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Cameron B.

Reiste med familie
Better than expected!
Bodde her 2 netter i februar 2024

4/10 – Dårlig

Brandie

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Meh
The bathtub in the room would not turn off and the fridge buzzed all night.
Bodde her 1 natt i februar 2024

6/10 – Grei

Lorianne

Reiste med familie
Likte: Personale og service
The breakfast was nice, but our room wasn’t in great condition. The tub had a lot of stains and the carpet was coming up by the threshold to the bathroom. Staff were all friendly and the property itself was quiet, but we were woken up by a lot of nose outside the hotel (traffic, sirens, garbage trucks, etc).
Bodde her 1 natt i februar 2024

8/10 – Bra

Kim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

Rebecca og Raleigh

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
The hotel needs some updates. As soon as I walked in the hotel lobby it smelled like a bathroom. The staff was so kind and professional. It’s quiet and near restaurants and the interstate. The bed was comfortable. The bathroom needs serious improvements. There was rust on the lamp and the lamp shade had a hole in it. On the curtains and shower there were permanent stains.
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Brooke

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Luke

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

6/10 – Grei

Robert

Likte: Renhold og personale og service
Bodde her 4 netter i desember 2023

2/10 – Forferdelig

sarah

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No hot tub, bathtub in room was filthy, room in general was dirty. Check in staff seemed like we were bothering her when checking in. Beds were comfortable
Bodde her 1 natt i desember 2023

6/10 – Grei

Richard

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel needs some updates and a deep cleaning. People smoke in nonsmoking rooms and then they do not clean them.
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

james

Reiste med familie og små barn
Likte ikke: Fasiliteter
There was no hot tub an the pool was cold an nasty
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Ernest

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Holly

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great value same location as higher priced hotels.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Gina

Forretningsreisende
Likte: Renhold og romkomfort
Very nice staff - quiet, clean
Bodde her 2 netter i desember 2023

8/10 – Bra

Sherwin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service from staff. Welcoming and friendly.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Timothy

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The room could use a serious upgrade-it was clean & very old. Warm pool was lovely! Staff was helpful & lovely!
Bodde her 2 netter i november 2023

6/10 – Grei

Melissa

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2023

6/10 – Grei

Patricia

Reiste med familie
Toilet ran all night, pull out couch for my daughter was absolutely awful. Tub was dirty and needs a good scrubbing. Trash can was overflowing during breakfast hours.
Bodde her 1 natt i november 2023

4/10 – Dårlig

Hannah

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Must survive on thru-travelers...
There is no hot tub. Toilet in room loose and wobbly. Grout around toilet and shower modly. Drywall and ceiling moldy. Floor in room not vacuumed, change on floor from previous guests. All simple fixes but takes management to care.
Bodde her 2 netter i november 2023

10/10 – Utmerket

Donna

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient location
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Davis

Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Joseph

Reiste med familie
Old needs a remodel, front desk person called my room at 9:30 am to ask if the room was occupied. Then stated check out was 11:00 am. Really??
Bodde her 2 netter i oktober 2023

6/10 – Grei

Susan og Apex

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Trinidad

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy and convenient to check in. Not enough pressure on the shower head in the bathroom.
Bodde her 4 netter i oktober 2023

6/10 – Grei

LUCINDA og DECKERVILLE

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
From the moment I walked in the lobby door there was an odor. The rooms, hallways all smelled like urine. The only shining light of this hotel was the pool temperature, which was warm, but the pool area was in need of maintenance. Paint is peeling around pool.

4/10 – Dårlig

Kevin

Forretningsreisende
Likte: Romkomfort
Likte ikke: Renhold og personale og service
Not coming back.
They seemed like they didn't want us to stay there. A roach crawled across my shoe. I complained. They ignored me. The pics of the hotel didn't match it's condition. The only reason I booked it over the others was because they advertised a hot tub, because of my daughter's health conditions.
Bodde her 1 natt i september 2023

6/10 – Grei

John

Likte: Renhold og personale og service
Bodde her 1 natt i september 2023

10/10 – Utmerket

Doug

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly staff, room was clean and quiet. Our dog was allowed and that’s important to us. Breakfast was great and the guy keeping it stocked was very nice and deserved acknowledgment too!
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Laura

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I didn’t like that I had to stay there once I found out about the construction because of Expedia no cancellation policy. Will never book through Expedia again.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Connie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

6/10 – Grei

Elisabeth

Reiste med familie
The property has renovations going on, wish I would have known we would have stayed elsewhere.
Bodde her 1 natt i august 2023

4/10 – Dårlig

Jessica

Reiste med partner
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
At check in the employee made a disrespectful joke about me and property needs some care asap it's not worth the money that we were charged to stay
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Mary

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The website showed this hotel offered a spa jacuzzi. That is the only reason we booked this hotel. When we arrived there was no spa jacuzzi. The manager informed us there was nothing he could do about a refund or compensation. It was false advertisement. We booked this week with a jacuzzi tub to try to make up for it. When we arrived in the room it was absolutely filthy. There were scum rings in the tub and filth all over it. The manager had to come up and bleach it. The door to our room did not even close all the way. There was a 1 inch Gap on top of the door and the wall. Overall stay was absolutely not worth the money they charge for these rooms. Everything was dingy and dirty and run down. I would not recommend staying here. Absolute worst experience I've ever had.
Bodde her 1 natt i juli 2023

8/10 – Bra

Robin

Reiste med partner
It went very well the check-in was great the place is nice thank you so much
Bodde her 1 natt i juli 2023

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold og personale og service
Very friendly and helpful checkin, close to restaurants & highway
Bodde her 1 natt i juli 2023

8/10 – Bra

John D

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Reasonable pricing, it’s very quiet, had to clean the air filter out of the AC but other than that everything was good really enjoyed my stay.

4/10 – Dårlig

Geoffrey

Reiste med familie
Likte ikke: Renhold
Bodde her 1 natt i juli 2023

6/10 – Grei

Peter

Reiste med familie
Property seems a bit old and worn out. Door would not close on its own. Breakfast was just kk
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Lee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rooms where small. shower good. tv no good. need new batteries for remote. but that cost money. room service great
Bodde her 1 natt i juni 2023

4/10 – Dårlig

Tiea

Bodde her 1 natt i juni 2023