Hoteller i Level Park-Oak Park

«Drove 2 hours to Hotel and was informed by staff there that Expedia's computers were not communicating properly with theirs. They could not honor reservation confirmation, and charged me for the stay, I had to go to a different hotel. Now Expedia states it will take 10 days to get the charge reversed. Residence Inn staff simply just sent me on my way. Not even helpful to call around yet they gave a confirmation and everything. »

«New and clean. Quick backroads drive to the Casino. We'll be back.»

«The breakfast was amazing. There was no fridge in the room»

«Biggest issue I had was an almost total lack of the ability to speak English by the person at the front desk at night. I made a reservation for two rooms. It asked for the other travelers’s name for the second room when I made the booking. The gentleman checking me in, could not find the other reservation. He took a screenshot of his computer to show me and on the screenshot was the name of the person that the room was under. He could not grasp that this person was there under my ...

«Friendly staff and comfortable room. The breakfast was spectacular. I’m so glad I chose to stay there.»

«Parking easy, convenient. Breakfast good, fresh lots of choices. Room was clean and bedding comfortable. Convenient to highway and to town. Bathroom door did not latch. »

«Did not try to view lake. Paid attention to the wedding and reception »

«Clean room, good breakfast, easy parking. The pool was really dirty but everything else was clean.»

«Toilet paper holder was broken in room 424. Staff was very polite and accommodating! Would definitely come back again.»

«We didn’t even stay the night. Went somewhere else. Asked for a refund but non refundable online. He offered us another room but didn’t want it cus of the condition of the first room. Just said we will chalk that $75 up. Room smelt bad. The mattress cover had old blood stains from bed bugs that’s the main reason we didn’t stay. The guy was friendly but a no go for us. »

«Vibrant colors and comfortable lounge area with breakfast was nice. Free parking was excellent and easy to access. Room was mostly clean but shampoo/conditioner had not been refilled before my stay and were not refilled on my cleaning day. Staff were somewhat helpful but not as helpful as they could have been, especially regarding the snacks for purchase when they were not willing to point to something I was looking for even though I asked and instead let me find it myself.»

«Location fine. Problems with the door not locking and shower broken. We had to change room at 8:30 at night The staff was very helpful but it was a hassle.»

«The room was clean and the bed was comfortable»

«The room was not clean and the staff was not rest Respect»

«clean room, good breakfast, convenient parking. »

«Staff were helpful changing my room»

«The inn itself is clean, food receptionists very nice, but their supervisor is horrible, very disrespectful. We left our iPad in the side draw of the bed. We called them, the supervisor was very disrespectful saying they didn’t find it and the hotel is not responsible for anything we left behind, she said it not in a nice way and disrespectful manner. And hung up on me»

«Absolutely beautiful Victorian bed and breakfast. Everything is excellently decorated. Plenty of of stuff to do in the area as well. The breakfast was phenomenal. Will definitely plan another trip there! Clean super soft bed slept like a baby. ❤️ THE VANWINKLE’S»