Hoteller i Lenox

«It was all great except room 200, junior suite was very noisy from traffic. Can't close window do to AC unit. Staff friendly, clean property, good bed.»

«Clean and helpful staff»

«Great stay, great room. Clean and comfortable»

«Very nice»

«Convenient location, quiet room with excellent amenities. Good selection of foods at breakfast.»

«Cute comfortable spot if your NOT looking to stay in a casino!»

«The staff were very friendly and helpful. The room was spacious and clean»

«The room smelled like someone peed in the corner and had little piles of insect debris under the window. The beds were comfy but made awful noises when you moved. The clerk at check in was not very informative. Breakfast selections were minimal and not appetizing. Giving this booking an overall "okay" rating is generous. We stayed in 4 different hotels along our vacation trip and this was by far the worst. Thankful it was only over night to get some rest and move on.»

«Had a great stay in a nice room. Only drawback was no pool.»

«The hotel is a bit dated, but the outdoor garden areas are very nice. The check in staff was not particularly welcoming. Our main issue was that there was no room service at all unless you asked for it in advance but we were never told we needed to ask. At check-in we should have been asked if we want room service or at least be told we would have to ask to get it. Therefore we stayed 3 days with no room service despite paying $300 a night. The breakfast was little above the normal hotel free ...

«I didn't like the fire alarm going off at 11am when you get in at 4 am and no warning what so ever! The manager lied and said they have no idea when the are coming to test the alarms I call bu You don't just test alarms that is poor management. Was only compensated 1 day when there mistake ruined 2 days! Never again unless management is replaced!»

«Historical building with lots of character, lobby fireplace was warming on a rainy day. The first floor lobby and dining rooms are very dark, great atmosphere but bring a little flashlight. Met a lot of nice people during our stay. The welcoming scotch was fantastic. We heard the breakfast was minimal. It was not, filled with all kinds of homemade apple strudel, mushroom quiche, chocolate pastries, many other delicious sweet muffins, etc.»

«George was great, room was clean, breakfast was good!»

«No pool dirty rooms will never stay here again steps was sleepy and I feel and messed up my knee stay away from this place»

«Place is updated with nice renovations and hardwood flooring. Also had a microwave, fridge and TV. Really great value on the dollar. Close to Trader Joe’s.»

«La quiétude.»

«Love how helpful the staff was and having a restaurant on site was great.»