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Anmeldelser av The Yankee, Trademark Collection by Wyndham

2.5 out of 5
The Yankee, Trademark Collection by Wyndham
461 Pittsfield Rd, Lenox, MA

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 639 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 260 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 66 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 22 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 14 av totalt 1001 anmeldelser." "

9,2/10

Renhold

9,4/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Michael

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Front Desk den 28. mai 2024
Good morning, Michael Thank you for your positive feedback. We like to see our guests happy and I am glad we provided you with a nice experience during your stay. We appreciate your business and hope you have a wonderful day!! Theresa Front Desk

10/10 – Utmerket

Anne E.

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is our go-to spot for short trips to the Berkshires. It's on a busy road, but set back from the street, and it's convenient to everything we need. Good breakfast (better than the one I had a much more expensive hotel in NYC last week) and it's clean and comfortable.
Bodde her 1 natt i mai 2024
Svar fra Front Desk den 25. mai 2024
Good afternoon, AnneWow!! Thank you so much for your wonderful review and feedback. It is nice to see that you had an enjoyable stay with us. We appreciate you and your business and hope to see you soon. Have a wonderful weekend!!TheresaFront Desk

10/10 – Utmerket

Gina

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Only issue we had was some weird brown foam in the hot tub and the construction crew working in the unit above us.
Bodde her 2 netter i mai 2024
Svar fra Front Desk den 25. mai 2024
Good afternoon, Gina Thank you for taking the time to answer our survey. I am happy to see that you had an enjoyable stay with us other than the hot tub issue and construction crew. I am sorry for any inconveniences and appreciate your patience. I hope you have a wonderful weekend!! Front Desk

8/10 – Bra

Bethany

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The omelette bar with the continental breakfast was killer.
Bodde her 1 natt i mai 2024
Svar fra Front Desk den 22. mai 2024
Good morning, BethanyThank you for taking time out of your day to answer our survey. It's nice to see that you had an enjoyable stay with us. I'm glad you were able to take advantage of the omelet bar, which is only available on the weekends. So, your visit was perfect timing. :)I hope you have a nice day and a wonderful upcoming Memorial Day Weekend!!TheresaFront Desk

8/10 – Bra

CHRISTIE

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had my special needs grandaighter for the weekend and got the room to go swimming. It was a very nice pool and the staff are great! They were very friendly abd helpful! The room was very nice.
Bodde her 1 natt i mai 2024
Svar fra Front Desk den 21. mai 2024
Good morning, Christie Thank you for taking the time to answer our survey, feedback and very kind words. I am so happy that you had an enjoyable stay and time with your Grand-daughter making family memories. We appreciate you choosing The Yankee for your stay and hope you will come and visit us again in the near future. I hope you have a wonderful day!! Theresa Front Desk

10/10 – Utmerket

Sean

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was very clean. Staff was helpful and available.
Bodde her 2 netter i mai 2024
Svar fra Front Desk den 14. mai 2024
Good morning, Sean Thank you for taking the time to answer our survey, positive feedback and kind words about our staff. We appreciate that and I will forward this message to them. I am happy to see that you had an enjoyable stay and hope you will come back and see us when you are in the area. Have a wonderful day!! Theresa Front Desk

8/10 – Bra

Benjamin og Portland

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Michelle, Front desk den 12. mai 2024
Thank you! We appreciate your positive feedback. Have a wonderful day!

10/10 – Utmerket

Kenzie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would definitely come back
Bodde her 1 natt i mai 2024
Svar fra Michelle, Front desk den 11. mai 2024
Thank you! We appreciate your positive feedback. Have a wonderful day!

10/10 – Utmerket

Cristiam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 4. mai 2024
Good afternoon, Cristiam Thank you for taking the time to answer our survey. I am happy to see that you had a nice experience with us. Thank you for choosing The Yankee for your stay. I hope you have a nice weekend!! Theresa Front Desk

8/10 – Bra

Donna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My overall experience at the Yankee was very good, my only complaint is the shower. The water took forever to warm up and when it eventually did it was moderately warm, never got hot, and the water pressure was poor. Otherwise my stay there was all I needed it to be
Bodde her 1 natt i april 2024
Svar fra Front Desk den 29. apr. 2024
Good morning, Donna Thank you so much for taking the time to answer our survey. It's nice to see that, for the most part, you had a nice experience with us. Your feedback does not go unnoticed and I am sorry for the water issues that you were having. I hope that you will visit us again when you are in the area. If you do, please let the front desk know of any issues and we will do everything we can to resolve them. We want you to be completely happy with your stay. I hope you have a wonderful day!! Theresa Front Desk

10/10 – Utmerket

MONICA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would highly recommend the Yankee. The front desk person was kind and welcoming. As soon as I opened the door to my room, I was pleased to see how clean and cozy it was. The breakfast room was well stocked, and the pool was being enjoyed by families with children. I would definitely stay again. The property is on a main road with easy access to shopping . The only downside was the noisy heater. But I was warm!! Many thanks to all who work diligently to keep the Yankee a pleasant place for travelers.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 16. apr. 2024
Good morning, Monica It is so nice to come to work and see such kind words. Thank you so much for taking time out of your day to answer our survey and for the detailed feedback. It is important to us that our guests have a nice experience with us and I am so happy that we provided that for you. Please accept my apologies about the heater. I will contact our maintenance department. Thanks for letting us know. We appreciate you and your business and hope to see you again, when you are in the area. I hope you have a nice day!! Theresa Front Desk

10/10 – Utmerket

Ryan

Bodde her 2 netter i januar 2024
Svar fra Front Desk den 1. apr. 2024
Good morning, Ryan Thank you for the positive feedback. I am happy to see that you enjoyed your stay. Thank you for booking with us. Have a wonderful day! Theresa Front Desk

10/10 – Utmerket

Laurie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Family owned attention to detail
Bodde her 1 natt i mars 2024
Svar fra Michelle, Front desk den 25. mars 2024
Thank you so much! We appreciate your positive feedback. Have a wonderful day!

8/10 – Bra

Steven

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 25. mars 2024
Good afternoon, Thank you for taking the time to answer our survey. I am happy to see that you had a nice experience with us. Thank you for choosing The Yankee for your stay. Have a nice day!! Theresa Front Desk

10/10 – Utmerket

Stephen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel. Exceptionally clean and well-run. Very nice staff.
Bodde her 1 natt i mars 2024
Svar fra Michelle, Front desk den 25. mars 2024
Thank you! We appreciate your positive feedback. Have a wonderful day!

10/10 – Utmerket

Liz

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Safe and clean
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 16. mars 2024
Good afternoon, Liz It is nice to see that you had a nice stay with us. Thank you for your positive review and for booking with us. Have a nice weekend!! Theresa Front Desk

10/10 – Utmerket

yadira

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very safe place to be and easy parking. Very convenient to drive into different towns.
Bodde her 3 netter i februar 2024
Svar fra Front Desk den 11. mars 2024
Good morning!! We appreciate your positive feedback and are happy to see that you had an enjoyable stay. Thanks for choosing The Yankee for your stay, here in The Berkshires. Have a nice day!! Theresa, Front Desk

10/10 – Utmerket

Eduardo

Nice place, clean and great service
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 3. mars 2024
Good evening, EduardoThank you for taking the time to answer our survey. I am happy to see that you enjoyed your stay.Thanks for choosing The Yankee for your stay.Have a wonderful weekend!!TheresaFront Desk

2/10 – Forferdelig

Katey

Bodde her 1 natt i mars 2024
Svar fra Front Desk den 22. mars 2024
Good afternoon, Katey Thank you for answering our survey. I am sorry that we fell short. If we should get the pleasure of hosting you again, please reach out to the front desk and we will do everything we can to resolve any issues. I hope you are having a nice day. Theresa Front Desk

10/10 – Utmerket

Andressa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I recommend excellent treatment and service out of 10
Bodde her 4 netter i februar 2024
Svar fra Front Desk den 2. mars 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 – Utmerket

Maura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Needed one room for night because needed to be in the area and the beds/room were clean. The hotel hasn't been renovated but is clean. Maybe they could add some white paint to brighten up the lobby.
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 2. mars 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good place for a good price
Clean room. Friendly staff. Cool salt water pool and jacuzzi. The bar only opens on Fridays and Saturdays, which was not great. The HVAC system and pool area was a bit noisy and made it hard to sleep.
Bodde her 2 netter i februar 2024
Svar fra Front Desk den 6. mars 2024
Thank you for taking the time to answer our survey. I am glad to see that you had a good experience. I apologize that you weren't able to sleep well. If we should get the pleasure to serve you again, please reach out to the front desk. We will do everything we can to resolve any issues or concerns. Have a wonderful day!! Theresa Front Desk

8/10 – Bra

Derek

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Towels and bath robes are like sand paper. Room temperature was difficult to regulate.
Bodde her 2 netter i februar 2024
Svar fra Front Desk den 27. feb. 2024
Good evening, Derek Thank you for taking the time to answer our survey. Your comments do not go unnoticed and I apologize for the lack of comfort you experienced. If we should get the pleasure of serving you again, please reach out to the front desk for any issues or concerns and we will do everything we can to resolve them. Thank you for choosing The Yankee for your stay. I hope you are having a nice evening!! Theresa Front Desk

10/10 – Utmerket

Holly og Bluffton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I’ve stayed there a few times. Staff very helpful!
Bodde her 3 netter i november 2023
Svar fra Michelle, Front desk den 24. feb. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 – Utmerket

Dave og Syracuse

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a good time especially the kids that were there during winter break and all about going in the pool! It seemed like they had a great time too! The only issue is the perfect sleeper beds are not super comfortable. Unfortunately we had a tough time sleeping on them needed more of a pillow top.
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 21. feb. 2024
Good morning, DaveThank you for taking our survey and for the positive feedback. I am so sorry about the pull out sofa and that you were not able to sleep well. If we should get the opportunity to serve you again, please reach out to the front desk with any concerns and we will do everything we can to resolve the issue. I hope you have a wonderful day!!TheresaFront Desk

10/10 – Utmerket

Merideth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved staying here for two nights on a weekend getaway. Room was cozy, spacious and very clean. Bed comfy, shower and tub good. Breakfast abundant and tasty. I appreciated that the fridge in the room has a freezer compartment. Very affordable, friendly staff. The only thing I would have changed is I would have stayed in the main building to be near the pool. This place has multiple buildings so if you are not in the main buildings so had to walk to the main building. Not a big deal. Could hear traffic from the street and the room heater is loud at times but neither troublesome. Couldn't hear neighbors and the weekend was a busy one. Would definitely stay again for another visit to the Berkshires!
Bodde her 2 netter i februar 2024
Svar fra Front Desk den 19. feb. 2024
Good afternoon,Thank you so much for taking our survey and for your positive detailed feedback. We appreciate you taking the time to do this. We appreciate you choosing The Yankee for your stay and hope to see you again.Have a wonderful weekend!!TheresaFront Desk

10/10 – Utmerket

George

Bodde her 3 netter i februar 2024
Svar fra Front Desk den 21. feb. 2024
Good morning,Thank you for taking our survey. We are happy that you had a nice experience with us. Thank you for choosing The Yankee for your stay. Have a wonderful day!!! TheresaFront Desk

10/10 – Utmerket

Jillian

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, safe property! Good value
Bodde her 3 netter i februar 2024
Svar fra Michelle, Front desk den 18. feb. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 – Utmerket

Margaret

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Totally embodies the Berkshires and rooms are large and well appointed. Breakfast was exceptional with a vast assortment of hot and cold items. Staff were welcoming and helpful from front desk to bar area.
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 18. feb. 2024
Good evening, Thank you so much for taking our survey and for the positive feedback. We appreciate your business and are happy you enjoyed your stay. Front Desk

10/10 – Utmerket

Tarin

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Front Desk Kadijah den 17. feb. 2024
Good Evening Tarin Thanks for taking the time to fill out our survey we will be looking forward to seeing you again in the future

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great spot in Lenox!
Always a great stay! Clean, comfortable and with a great staff!
Bodde her 1 natt i februar 2024
Svar fra Front Desk Kadijah den 17. feb. 2024
Good Evening thanks for taking the time to fill out our survey we are so glad that you had a wonderful stay and we were able to make it comfortable for you we will be looking forward to seeing you in the future

10/10 – Utmerket

Carol

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, not overdone
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 15. feb. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at The Yankee. Have a wonderful day!Front Desk

10/10 – Utmerket

Dyan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very clean and comfortable. Large pool and great hot tub. Employees very friendly and helpful. Free breakfast had lots of choices. I would definitely stay there again.
Bodde her 2 netter i februar 2024
Svar fra Front Desk Kadijah den 11. feb. 2024
Good Morning Dyan we are so glad that you enjoyed your stay with us and that we were able to make your stay more comfortable thanks for taking the time out to take our survey we will be looking forward to seeing you again in the future.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Michelle, Front desk den 10. feb. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at The Yankee. Have a wonderful day!

10/10 – Utmerket

Tina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 11. feb. 2024
Good evening, TinaThank you for taking our survey and leaving such a positive review. We appreciate your business and hope you will visit us again. Have a wonderful weekend! Theresa Front Desk

10/10 – Utmerket

Cecilia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable stay
We have been coming back to this hotel and it never disappoints. It’s location is perfect. Close to Lenox district, Stockbridge, Lee, and Pittsfield. Our room had a beautiful Mountain View. The king size bed and bedding were super comfortable. Bathroom was spacious, clean, and well supplied. Tv, WiFi, and ac worked fine. Breakfast was enough for us. Friendly guy at reception which made check in and check out a breeze. Safe environment too.
Bodde her 3 netter i februar 2024
Svar fra Front Desk Kadijah den 10. feb. 2024
Good Evening Cecilia we are so glad that you enjoyed coming back to our hotel and thanks for taking the time out to take the survey. We are looking forward to seeing you again in the future and we are glad that our reception made you feel welcome.

6/10 – Grei

Andressa

Reiste med partner, Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
My husband stays at they hotel every week for work and for the first time this week, the front desk girls decided it be ok to hind him her number. Clearly some people are not there to work but to flirt with customers. Other then that the hotel is good
Bodde her 3 netter i februar 2024
Svar fra Front Desk den 9. feb. 2024
Good Afternoon Andressa I am sorry about that we will make sure we turn that over to management and we hope you have a nice day

8/10 – Bra

patrick francis

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was nice would go again and have
Bodde her 2 netter i februar 2024
Svar fra Front Desk den 8. feb. 2024
Good afternoon, Thank you so much for taking our survey and for the positive feedback. We appreciate your business and are happy you enjoyed your stay. Front Desk

10/10 – Utmerket

Maria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Always great!
Great staff, great service, very clean, and always a comfortable and enjoyable stay.
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 8. feb. 2024
Good afternoon, MariaThank you so much for taking our survey, your positive feedback and your kind words. We strive to make sure all of our guests have a nice, comfortable stay and we are happy that we provided that for you. Thank you for your business and we hope to see you again.

10/10 – Utmerket

Anne E.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Michelle, Front desk den 6. feb. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

6/10 – Grei

Betsy

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Kadijah den 4. feb. 2024
Good Morning Betsy Thanks for taking the time to fill out our survey. Hopefully, we see you again in the future.

10/10 – Utmerket

Kathy

Bodde her 1 natt i januar 2024
Svar fra Front Desk den 22. mars 2024
Good afternoon, KathyThank you so much for taking the time out of your day to answer our survey. It is nice to see that you had a nice experience with us. We appreciate your business and hope to see you again. Have a nice day and a wonderful upcoming weekend. Theresa Front Desk

10/10 – Utmerket

Barbara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything!
Bodde her 1 natt i januar 2024
Svar fra Kadijah den 28. jan. 2024
Good Morning Barbara Thank you for taking the time to fill out our survey and we are so glad that you enjoyed your stay hopefully we see you again in the future have a nice day.

10/10 – Utmerket

patrick francis

Bodde her 2 netter i januar 2024
Svar fra Front Desk den 21. mars 2024
Good morning, PatrickThank you for giving us a positive review. I'm glad to see that you had a nice experience with us. We appreciate your business. Have a nice day and a wonderful upcoming weekend. Theresa Front Desk

10/10 – Utmerket

Deborah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. They were extremely helpful.
Bodde her 1 natt i januar 2024
Svar fra Michelle, Front desk. den 26. jan. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 – Utmerket

Dawn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay in the Berkshires!
We had a great 1 night stay. Our room was quite spacious with a king size bed, a gas fireplace and a bar area . The bathroom had a walk in shower and a jacuzzi tub. The room was very nice and clean. The fireplace kept us quite warm. The hotel also had an indoor pool and small hot tub. We also enjoyed our light breakfast.
Bodde her 1 natt i januar 2024
Svar fra Michelle, Front desk den 23. jan. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at The Yankee. Have a wonderful day!

10/10 – Utmerket

Bernadette

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Michelle, Front desk den 21. jan. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 – Utmerket

William

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Michelle, Front desk den 21. jan. 2024
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at the Yankee. Have a wonderful day!

10/10 – Utmerket

Yarieli

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 21. jan. 2024
Good evening, Thank you so much for your positive review and thank you for choosing The Yankee for your stay. We hope to see you soon. Have a wonderful weekend!! Theresa Front Desk

10/10 – Utmerket

Carol

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Front Desk den 18. jan. 2024
Good morning, Carol Thank you so much for your wonderful review. I am happy to see that you had a nice experience with us. Thanks for staying with us. I hope you have a nice day and a wonderful upcoming weekend. Theresa Front Desk