Familiehoteller i Leiden

«We did not get the room we were suppose to have. There was only I bed there instead of three as booked. I even had to pay extra for a room we did not get. We were too tired to talk to the staff about it when we arrived. It’s was only one duvet in the room as well. The room was not really comfortable either. The personal staff was nice and the swimming area was beautiful. But we booked the hotel To relax in the spa area with my son. Sadly they only have open between 8-9.30 which is not informed ...

«A very central location, right next to the main train station and just a few minutes walking from the old town center, and thus close to shops, bars, restaurants, supermarkets, etc. Check in went smooth, instructions for car parking were clear and I had the most amazing room, right on the top floor with a good view on all the train traffic. The room was clean (even though I arrived right after Leiden's celebration day, 3 October), everything worked as intended and I had a good stay. »

«Took about 1 hour and 45 minutes to get food. Staff not very autentisering as you do everything yourself.»

«Hilton er dessverre ikke et hotell jeg ser for meg å komme tilbake til. Rommene er fine, og badekaret er absolutt noe man kan glede seg til. Dessverre trekker kvaliteten på renholdet ned helhetsinntrykket. Det manglet både toalettbørste og nødvendige toalettartikler, samt morgenkåpe og tøfler. På rommet var det kun pulverkaffe tilgjengelig, noe som også trekker ned – et hotell i denne klassen burde investere i en liten espressomaskin. Frokosten var derimot nydelig, med stort og variert utvalg.»