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Anmeldelser av Ninong's Hotel

3 out of 5
Ninong's Hotel
Gov. Locsin, Brgy 16, Legazpi

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 15 av totalt 63 anmeldelser." "
Rangering på 8 − Bra. 30 av totalt 63 anmeldelser." "
Rangering på 6 − Grei. 12 av totalt 63 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 63 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 63 anmeldelser." "

7,6/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Kim Christine

Reiste med partner
Likte: Personale og service
The food and the customer service in this place is definitely great! They are always smiling and helpful. However, im unsure if its just the room i got is dirty and the others are ok or its just they all look the same. They informed me ahead of time that they are fully book and the room im gettinf is located in the newly built area, however the room definitely has some sort of smell and toilet definitely the corners is dirty.
Bodde her 3 netter i mai 2024

6/10 – Grei

Ranulfo C Solano

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Average place.
Bodde her 2 netter i mai 2024

8/10 – Bra

Joanna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

6/10 – Grei

Marilyn

Likte: Fasiliteter
the hotel is good and clean
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Richard og Virginia Beach

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel staff are super friendly.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Richard og Virginia Beach

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel staff are super friendly.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Richard og Virginia Beach

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel staff were super friendly.
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Ruben

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I will recomend this hotel. All accomodations are great! Worth of money spent.
Bodde her 1 natt i desember 2023
Svar fra Paolo den 21. jan. 2024
Dear Mr. Ruben,Thank you very much for taking the time to share your experience with us. Rest assured that we will continue and maintain our good service to all our valued guests. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards,

8/10 – Bra

Alfon John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good food but just very early bfast time
Bodde her 1 natt i november 2023
Svar fra Eva den 28. nov. 2023
Dear Mr. Alfon John,Thank you very much for taking the time to share your experience with us. We truly appreciate and value our guests feedback. We sincerely apologize if we didn't meet some of your expectations. Rest assured that we will continue to improve our facilities and services for all of our valued guest. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

8/10 – Bra

Joanna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Trusted place.
Bodde her 1 natt i november 2023
Svar fra Eva den 28. nov. 2023
Dear Ms. Joanna, Thank you very much for taking the time to share your experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Best regards, Eva

8/10 – Bra

Mariel

Likte: Personale og service
Room and staff are ok except hallway why they need to put all the rollaway bed in the hallway it’s looks like hospital and the hallway going to the pool it’s look scary!! And food in the buffet is cold and same everyday..
Bodde her 2 netter i november 2023
Svar fra Eva den 28. nov. 2023
Dear Ms. Mariel,Thank you very much for taking the time to share your experience with us. We truly appreciate and value our guests feedback. We sincerely apologize if we didn't meet some of your expectations. Rest assured that we will continue to improve our facilities and services for all of our valued guest. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

10/10 – Utmerket

RENATO

Good value
Bodde her 1 natt i oktober 2023
Svar fra Eva den 28. nov. 2023
Dear Mr. Renato,Thank you very much for taking the time to share your experience with us. Rest assured that we will continue and maintain our good service to all our valued guests. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

6/10 – Grei

Verifisert reisende

Forretningsreisende
Service is slow.
Bodde her 3 netter i september 2023

6/10 – Grei

Deanne Alison

Likte: Personale og service
Bodde her 3 netter i august 2023

4/10 – Dårlig

Joanna

Bodde her 2 netter i juli 2023

10/10 – Utmerket

Amando

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall, we are well satisfied with our stay. Staffs such as Eva and Charlotte were very professional and customer service oriented. Very helpful and courteous. Restaurant staff were friendly and service with smiles.
Bodde her 3 netter i juli 2023
Svar fra Eva den 31. juli 2023
Dear Mr. Amando,Thank you very much for taking the time to share your experience with us. We are glad you and your family had a wonderful stay with us. Rest assured that we will continue and maintain our good service to all our valued guests. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

2/10 – Forferdelig

RUBY

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I booked for 3 adults and 2 kids, yet, only 3 adults can get complementary food. We need to pay additional fee so the kids can eat. And the pool is not working and not telling or informing us that it can’t be use.
Bodde her 1 natt i juli 2023
Svar fra Eva den 31. juli 2023
Dear Ms. Ruby,Thank you very much for taking the time to share your experience with us. We truly appreciate and value our guests feedback. We sincerely apologize if you were not informed prior to your arrival that the swimming pool was not available. Thank you and we hope to see you again on your next visit. Best regards, Eva

8/10 – Bra

Roger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall very satisfied
The staff were very friendly and couldn't be helpful enough, from door guard to reception, cleaner to food staff. The room was disappointing considering the amount of money we spent in the hotel with our function, the power kept going off and on, a problem mainly it seems unique to our room! The same with the water supply to the bathroom, was it switched off? The breakfast was very average and only on our first morning did we get much choice! (I think because of a conference group in-house!) The location is good, with some nice places to eat nearby and a supermarket just across the road. The function we held however was amazing, the food delicious, MC, music and set up exceeded my expectations! The bar was the let-down, we ended up paying for drinks that were not ours and repeated requests for COLD beer were not met! The swimming pool was very nice, however it could do with a bit more shade, a parasol here and there would be good, with table and chairs, not that there is much room for them! The exterior of the building is getting a face-lift, so should look good all round, when completed. The cafe was non existent, I think that too is under renovation and we could have done with a lounge area, where we could have gathered with our friends, instead of in the the rooms! Overall though our stay was good and we would probably return on our next visit. We would also recommend it to others.
Bodde her 7 netter i mai 2023
Svar fra Eva den 31. juli 2023
Dear Mr. Roger,Thank you very much for taking the time to share your experience with us. We truly appreciate and value our guests feedback. We sincerely apologize if we didn't meet some of your expectations. Rest assured that we will continue to improve our facilities and services for all of our valued guest. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

10/10 – Utmerket

James Jonathan

Bodde her 2 netter i mai 2023

6/10 – Grei

Estrella

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Property need major upgrade The room is too old especialy the bathroom. No water in the shower when we arrived I went straight there to take shower but no water at all. The toilet very dirty seems like not been toilet brushing at all. You can see water line and it was brown color. The sink is dirty you dont even want to brush your teeth.
Bodde her 1 natt i februar 2023
Svar fra Eva den 31. juli 2023
Dear Ms. Estrella,Thank you very much for taking the time to share your experience with us. We truly appreciate and value our guests feedback. We sincerely apologize if you had such unfortunate experience during your stay with us. Rest assured that we will continue to improve our facilities and services for all of our valued guest. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

8/10 – Bra

Gail

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value in Legazpi. The hotel was well priced, for what you get. The staff were wonderful. The location was comvenient to many Legazpi amenitities. The resaurant on the 1st floor served delicious food for a good price. The pool looked nice, although we did nit swim.
Bodde her 3 netter i februar 2023
Svar fra Eva den 31. juli 2023
Dear Ms. Gail,Thank you very much for taking the time to share your experience with us. We are glad you had a pleasant stay with us. Rest assured that we will continue and maintain our good service to all our valued guests. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva

6/10 – Grei

Janet

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The property is a outdated. But the staff is excellent in terms of service. Need to improve sense of cleanliness. There are cockroaches visible specially in the dining area which is unsafe to guests health. You get the value of what you paid but if you can stretch your budget a little bit..explore other options.

8/10 – Bra

Norma

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were nice and the place is clean.
Bodde her 1 natt i desember 2022

8/10 – Bra

Norma

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
War sauber Zu den philppinen hervorragend

6/10 – Grei

Bruce

Likte: Renhold og personale og service
The Property was convenient, however, could do with some refurbishment in the actual room. Basics are fine, just looking tired. e.g. internet/modem or what the TV uses is just stuffed up under the older flat screen; refrigerator power plug not connected on arrival and awkwardly behind cabinet; room layout - cannot sit on settee and view TV. Swimming pool needs acid cleaning to remove the obvious. Arrangements at swimming pool sometimes not work if staff not in attendance

8/10 – Bra

Cristina og Seattle

Likte: Renhold
Bodde her 7 netter i oktober 2022

4/10 – Dårlig

Sheila chua

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2022

6/10 – Grei

JENILEE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was great! So many places to eat within walking distance. The only problem was the included Shuttle Service. Once I booked the Hotel and emailed to confirm our PickUp, I was informed that the shuttle does NOT run on Sunday. For drop off, I was informed that our 7am departure was too early and that I would have to pay extra for them to coordinate a PickUp. Very upsetting since I booked this hotel based on their advertised free shuttle service.
Bodde her 4 netter i august 2022
Svar fra Eva den 5. okt. 2022
Hi Ms.Jenilee,I hope all is well with you. We sincerely apologize for the inconvenience you had experienced during your stay. I would like to explain our side about the shuttle service, since the new airport is situated quite far from our property, the free shuttle service was already excluded in the room package. We cannot access to remove the free shuttle with expedia.com. We already informed expedia about this concern but there is no update yet up to now from them. Again, we sincerely apologize about this and thank you for staying with us.

10/10 – Utmerket

Joanna

Bodde her 5 netter i august 2022

8/10 – Bra

Ma. Gina

Bodde her 1 natt i juli 2022

8/10 – Bra

Jose

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Accessible to eveything
Bodde her 1 natt i mai 2022

8/10 – Bra

Dan

Bodde her 1 natt i mai 2022

10/10 – Utmerket

Richard og Alexandria

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property had expired lotion, some hotel staff did not look like they wanted to be there. We had some good hotel staff also so it balanced out. Breakfast there was okay but they did not have serving utensils for the entrees.
Bodde her 3 netter i mai 2022

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
December escapade
It was fun, especially the swimming pool. Very clean and cozy
Bodde her 1 natt i desember 2021

8/10 – Bra

Verifisert reisende

Bodde her 2 netter i juli 2021

8/10 – Bra

Verifisert reisende

Bodde her 2 netter i mai 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2021

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2020

4/10 – Dårlig

William

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Poor run down hotel.
Not a clean healthy hotel. At one point water was shut off while in the showet. No towels for more than a day. Pool was closed but understood after typhoon . Breakfast very limited to pinoy food only.loud music until after 10pm.
Bodde her 1 natt i desember 2019

6/10 – Grei

William

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Old rundown hotel
No towel and ot water at a few times.no pool
Bodde her 3 netter i desember 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ninongs hotel has a very nice location in the city Facility’s neat just need to educate some housekeeping staff to be consistent on room upkeep when asked state she is alone so maybe hire more for housekeeping but overall staff are friendly courteous and helpful
Bodde her 12 netter i oktober 2019

2/10 – Forferdelig

Verifisert reisende

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
We just happen to have a terrible and scary experience when I saw a thief on our window at the 5th floor watching on us as we are about to sleep. I was hesitant at first but I saw the head two times as he made sure that we were asleep. Luckily we weren't. We opened the curtains to make sure and I definitely saw this man hiding against the wall face and body on floor as he tries to hide. On his Jersey shirt. I do not know if this will help but it seems he knows which room we are staying. I was with my British boyfriend that time. Will never book here again.
Bodde her 2 netter i oktober 2019

8/10 – Bra

Peter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Decent hotel
Beer restaurant airport and within the city
Bodde her 1 natt i august 2019

8/10 – Bra

Rose

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and helpful staffs. Property was clean and we enjoyed our stay.
Bodde her 1 natt i juli 2019
Svar fra Eva den 12. aug. 2019
Hi Ms. Rose, Thank you for your positive feedback. I am glad that you had enjoyed your stay at the hotel. Thank your for staying at Ninong's Hotel and we hope to see you again on your next trip to Legazpi.

8/10 – Bra

Marvin Ray

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wifi not working!
Bodde her 1 natt i juni 2019
Svar fra Eva den 12. aug. 2019
Hi Marvin Ray, Thank you for taking the time to post your review with regards to your stay. I am deeply disappointed that in this case we failed to provide you the best service you deserved. We might had difficulty or technical concern about the wifi during your stay. We sincerely apologized for that. We still hope to see you on your next visit and will try our very best to provide you the best service we could offer.Thank you.

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice , comfy room with great view of the volcano. Helpful staff and resto downstairs serves free breakfast which is tasty and good for lunch and dinner too, not too expensive. Location is very central, easy access to many amenities close by. Very close to airport with free pick up is a bonus
Bodde her 4 netter i juni 2019
Svar fra Eva den 12. aug. 2019
Hello, Thank you for taking time to share your feedback regarding your stay. I am glad that you had a nice stay with Ninong's Hotel. We hope to see you again on your next visit to Legazpi.

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i mai 2019

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i april 2019

8/10 – Bra

Trang

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2019