Hoteller i Lead

«The property is really run down and in need of updating. The staff tried to overcome the obstacles they are stuck with in regards to the hotel condition. Check in is at 3pm, we arrived at 7:30 and our room had not been cleaned yet and we had to wait an additional hour before we could get in. The key card lock on our door would not work and we had to have the front desk let us in 3 separate times. The show was never hot and was luke warm at best, the fsucet on the sink did not have cold water ...

«Our stay was unfortunately cut short due to a family emergency. However, we absolutely loved the property. The refurbishing of the town hall was expertly done and very attractive. The bed was super comfortable (I believe the mattress was the same type as we have at home). If we ever make it to Lead in the future, we will be staying here. Also the partnership shared with the Stampmill restaurant made for convenient, friendly and delicious dinning! We loved it!»

«I booked a room with fireplace. I checked in and no one mentioned anything at check in about fireplace. When I went to room (their best room on site) the fireplace was not working. I went to front desk immediately and told them it was not working. Woman behind desk said "yes, we know", She did not offer a different room and I told her it was the only request I had when booking a room request. If I had known the fireplace was not working, and your lodge did not have a room with one (it was ...

«Room very clean and bed comfy! Staff very helpful!»

«Neat, clean, safe. We were able to book last minute during a cross country drive. Room had coffee maker and k-cups, bottled water, microwave. In addition to sending arrival information via email, a representative from the hotel called me to ensure we had our room number and door code. This extra step was greatly appreciated, especially as we were traveling and arriving late. Thank you!»

«A lovely setting. Stocked well. Comfortable beds. Ventilation fan noise kept us awake .»

«Perfekt lokasjon i sentrum av Sturgis.»

«we got a newly renovated room and we can still smell it. Great value for price. Nice location to the high way. »

«Great, hands-on owners. The staff is top- notch. Rooms are wonderful. I love the hot tub. I always stay here when in the area! Keep up the great work!»

«Terrible experience all around. Staff is very unfriendly and wouldn't issue a refund despite doing everything to said to do. The beds are absolutely terrible and when I mean terrible I mean rock hard. There is trash everywhere outside the building, very unpleasant looking. Breakfast is limited and the biscuits weren't done. »

«Nice and comfy. Friendly staff and great service. A little out of town, but nice and quiet.»

«Nice hotel. The overall lodge was bigger than we thought. Good food at their restaurant. Hotel seems pricey on weekends compared to other hotels»

«Room was clean. Place was quiet. Served the purpose. »