Hoteller i Le Roy

«Our room was dirty. although it was made the towels and sheets had stains and smears on them. our toilet paper was on its last few sheets and just overall dirty we were nervous about even going under the sheets when we slept but for convenience the stay wasn’t terrible just not cleanly»

«Our room had no soap in the shower or for the sink. There was no ice bucket. When I called the desk, she told me she couldn’t leave the desk. I went down and she found me some soap, but no ice bucket. Finally one of the floor attendants got us one. We stayed 2 days, when we’re gone for the day and came back our room was not cleaned, no new towels. I asked about this and they said I needed to request to have the room cleaned. No one told us this at check-in. I had to ask for towels since they ...

«Breakfast wasn’t replenished until we alerted staff there wasn’t a person working in that area to anticipate the needs of travelers. »

«Good breakfast and small useful gym. Steps from airport.»

«Close to RIT and restaurants. Comfortable and easy temperature control. Decent. Friendly staff.»

«I liked the hotel, it was clean and friendly staff. The cleaning people came in to my room all morning, to check if I was there even that I put the sign on the door. That I didn't like. »

«Parking was good, breakfast was so lacking I passed and went to Dunkin’ Donuts! Room was at rip off rate for college graduation. Very dated. Front desk staff was very good!!»

«Great service»

«Clean rooms and amazing breakfast.»

«This hotel looks a little bit like it's from an old horror movie. Very long dark hallways. We entered into our room and there were splatters of something running down the wall, some sort of white stains all over the bag the blow dryer was in, the bottoms if the doors were all splintered and I could not bring myself to walk barefoot on the carpet. We lifted the mattress up to check for cleanliness and found a used sleep mask. I would not stay there again.»

«Well it was a run of the mill best western nothing fancy nothing bad. Until the morning of checkout i didnt put a do not disturb sign up house keeping knocked and was coming in i quickly said he please don’t come in, and the person with house keeping was so friendly and kind about the whole situation that interaction is what set this best western above the rest.»

«I was not told until I checked in and paid that there was no elevator and I had to lug my stuff up 2 fights of stairs. I am physically able but at times travel with older folks who would not be able to do that. I got there late and the vending machine on 2nd floor did not work to get drinks. I told the desk next day. Breakfast was fresh and food area very clean. Maybe a few food items for those who arrive late to buy would be good. »

«Had a good stay at the La Quinta Inn in Batavia. The room was spacious and comfortable, and I really liked the bed. The location worked well for me since it was about an hour from Niagara Falls and around 30 minutes from Rochester where I attended a graduation. Breakfast was decent — the usual bagels, eggs, juice, fruit, etc. Nothing fancy, but everything was clean and good. Also convenient area with coffee shops and restaurants nearby. A special mention to Ganesh at the front desk — he was ...

«The breakfast menu was fresh, good coffee but limited. During the last hour or two of breakfast most of the food had been eaten. No restocking.»

«Clean room, kind staff»

«Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more ...

«Our stay was wonderful. The staff was friendly and kind. The room was immaculate. Breakfast was plentiful and delicious. We couldn’t ask for more.»

«Close to food and medical services»

«They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit»