Hoteller i Laytonsville

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«The manager fails to assume responsibility errors of 3rd party scheduling applications. A 3rd party application failed to provide a confirmation number resulting in the need to find another hotel. Whether this is a rigidity on the manager or the corporate leadership, this is a risk I will not assume in my future travel planning. »

«The property is going thru renovation. So there were new mattresses, Lounge chairs all over the breakfast area. The pillows are a joke. The Room Keys didnt work 3 times during 1 night stay and breakfast was very ordinary.»

«Check in with as very easy and the front desk staff was pleasant. We were given a handicap room near the elevator. (we did not request this) The shower was so hot that it nearly burned me. Before I could even turn it down the water temp dropped. Just as I was rinsing my hair the water temperature became scalding again. The hotel should definitely do something to regulate this especially in a handicap bathroom. »

«The customer service here cannot be beat, but the actual facilities are in need of dire repairs. My room was not clean, it was dusty, a cleaning rag was left in it, and there was just a lack of cleaning. The shower and bed were clean, so I did not make a fuss because I was exhausted, but this room was not worth the fees they charge. The hotel is in need of dire upgrades. It looks like they've updated the main facilities, but the guest rooms are in dire need of upgrades and repairs. »

«Excellent service and attention»

«The facility needs an update which they are in progress just looks old »

«I have booked the hotel from Friday evening till Monday 11 AM. As I was flying from SLC I reached there Saturday morning at 07:00 AM. And they made me wait 30 mins and assign me a room stating as I showed up late , they need to get and assign me a room which requires some changes in the portal, that the very bad experience for me. Please look out for this.»

«Facilities was safe , internet was not working, main light was not working , main door minor damage.»

«Nice hotel with comfortable beds, great shower pressure, fair prices and a friendly front desk that gave us complimentary water bottles!»

«Several issues with my stay. I traveled for work for :20 years before I retired and this was by far my worst stay anywhere. They lied to me before I arrived by telling me the pool was open when I called before booking. The pool had been closed by the city because of as permit issue. The shower head was so full I rust I couldn’t use it. The breakfast bad had very minimal options. The only stair case was out of order and if the elevator was into or there was a fire and you could not use the ...

«Great »

«The\nFront desk off at me, room didn't have no heat and it was very cold last night.And now i'm feeling sick»