Hoteller nær Lava River Cave

«What you don't know when booking with Expedia is the quality of the unit/room the resort will put you in. Because you don't book directly and through a second/third party you don't get what other guest receive when booking directly with the resort. They put us up in a "privately owned" room which was part of the "200" units. So the room or rooms will only be updated upon the owners responsibility. The room we stayed in smelled extremely bad, like a very old motel room. The carpet was so ...

«It showed a hot tub and it didn’t have one when we showed up. As a disabled vet, this was something that I had planned on to help. Very disappointed.»

«Did not recieve wake up call and had to pay 250 extra to change my flight home that I missed due to it»

«The pre-check was a waste of time. It’s only good day of stay. There was something that looked like mouse poop on the couch when arrived. The toilet paper was the thinnest and cheapest I ever saw. The room had not enough K-cups for two. Other hotels have actual coffee makers, not cheap K- cup pods. The pre-packaged breakfast muffins were so bad I had to spit it out. The breakfast eggs were tasteless. The front desk gal at check out misquoted a cost regarding a question we had. We noticed you had ...

«This is an ok stay. Gets the job done. But definitely a facility that needs upgrades. Room was clean. Pool was closed.»

«Great place, we had no problems. Will visit again.»

«Great experience—not sure why there is a fee for parking though since it’s not in the heart of downtown.»

«Mediocre breakfast selections.»

«No complaints other than that they don't offer breakfast. Parked right in front our room. Did have a bit of a messy neighbor dumping unknown water/fluid into our parking spot, but I can't blame that on the property.»

«Those dudes that run the holiday motel are straight up they’re legit and very friendly»

«Loved that there were drinks available on site, room was clean, staff was great. Small issue with water pressure in the shower, as it was very hard and no way to turn down the pressure without turning it to cold. But otherwise no issues!»

«Clean, friendly staff, decent breakfast selection, great location to Hayden amphitheathre»

«We were bummed the pool was in the process of being repaired and couldn't use it. Everything else was great.»

«The only place I will stay while in Bend OR!»

«For all the bad reviews that this hotel was getting was because of the old owners! I booked this hotel back in October about for two days for a Bailey Zimmerman! Upon my stay in Bend with my best friend we enjoyed the beautiful decorative room and the staff where so very nice! It was very cleaning when entering check in and it was really cool that they had phablets of local activities you could do in Bend! Thank you for a wonderful time!»

«Over priced, small room, no maid service, dated, good location»

«Staff Rocked! Breakfast could have been a bit better! Apple Juice was mostly water!»