Hoteller i Lauthala Bay

«Overall, a very pleasant experience staying at Novotel. The staff was extremely friendly and accommodating, even offering late check out, uninitiated by me, at no extra cost. I would definitely pay the extra for the second floor rooms (deluxe room and above). The increase in price is relatively minor, and the privacy and views from your balcony is well worth it. I would be wary of the restaurant, however. I ordered pasta that had a broken, oily sauce, and a creme brulee that was obviously baked ...

«Staff was helpful in some aspects They room was clean but experienced many problems such as the sink drain pipes kept on leaking dispite. The maintenance team fixing it 3 times The ac worked half of the time and the whole place smells like dmc fried chicken from downstairs and the shower privacy glass is still an issue allowing people from the bedroom to see people nearly naked in the shower. we tried to communicate with staff abour these issues and to shift rooms but they wouldn't shift us to a ...

«No bar, quiet, average condition rooms»

«The staff was always friendly and engaging but the service wise at the bars and restaurants was slow. It takes ages before they will reach out and offer a drink or food menu. The hotel doesnt provide any tours and doesn’t collaborate with the travel agencies to offer such services. They dont have any entertainment either, it feels like you stay in the retirement community. 🙃 It is centrally located within the walking distance to the major institutions and downtown area.»

«Very good hotel ,staff very good , On arrival , fridge not working , fridge replaced . Aircon was dripping water as the discharge hose was leaking . Room was changed . Very happy with the service and staff . Kitchen very clean nice breakfast .»

«Great location and great staff. I will definitely stay there again. Thank you!»

«Nice comfortable and clean hotel, with excellent hotel staff 👏👏👏»

«Very good hotel and location. Parking is secure. Hotel rooms are clean. Temp in the room was 16 Deg C and the thermostat did not work. The bath is nice but the water seeps below the shoeer glass all across the bath. The door security chain lock is installed incorrectly. When you open the door, the chain comes off. Basic maintenance i s lacking.»

«No hot water and the shower head holder is broken and keeps coming off. The room smelled musty on arrival. There was water under the bed and under the bedside table. I stood on it when I got out of bed. Lighting was very poor in the room and the room is so outdated»

«It was a good experience and I would return there if I had the chance.»

«The on night duty staff was making a lot of noise making video call and talking that loud. staff bring there kids at the work place when we try to have a rest they have been making a lot of noise and running around the area, so we couldn’t rest well.»

«It’s near too the Hospital and city»

«The view was amazing 😊 The host was great but no water in the pool was very dissapointing. Very run down and needs new photos on the website. »

«Pool was ok »