Chère Marine, Nous sommes ravis de recevoir votre commentaire positif ! La satisfaction de nos clients est notre priorité, et nous sommes reconnaissants de savoir que vous avez passé un agréable moment parmi nous. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Lausanne. Nous serons ravis de vous offrir une expérience aussi agréable, voire meilleure, lors de votre prochaine visite. Merci encore pour vos commentaires positifs et à bientôt !

Dear,MengShu,Thank you for taking the time to provide feedback on your recent stay at Moxy Lausanne City. We're sorry to hear that your experience didn't meet your expectations, and we sincerely apologize for any shortcomings.Your satisfaction is our top priority, and we would appreciate the opportunity to learn more about your specific concerns so we can address them promptly. Please feel free to share any details you're comfortable with, as this will help us enhance our services.Despite the challenges, we genuinely hope the end of your year is filled with joy, warmth, and delightful moments. If there's anything we can do to make amends or improve your perception of our hotel, please don't hesitate to reach out.Wishing you a wonderful holiday season and a Happy New Year!Best regards,Mario AbasoloCrew Leader Operations

Dear Yves,Thank you so much for your fantastic rating of 10 out of 10 for your stay at Moxy Lausanne City! We're delighted to hear that you had such a positive experience.Your kind words mean a lot to us, and we're thrilled to have been a part of making your stay enjoyable. We strive to provide excellent service, and it's always rewarding to know that we've succeeded in creating a memorable experience for our guests.As we approach the festive season, we want to extend our warmest wishes to you and your family. May this holiday season bring you joy, peace, and wonderful moments shared with your loved ones.If you ever find yourself back in Lausanne, we'd be honored to host you again. Safe travels and best wishes for the upcoming year!Warm regards,PhilippeCaptain & Crew

Dear Philippe,I would like to express our sincere gratitude for choosing Moxy Lausanne City for your recent stay. We genuinely value your feedback as it helps us continually improve our services.I noticed that you left a rating of 6 out of 10 for your stay, and I wanted to reach out to understand more about your experience. We take all guest feedback seriously, and your input is invaluable to us in our efforts to enhance the quality of our accommodations and services.If there are specific aspects of your stay that you would like to share with us, we would greatly appreciate any additional comments or details you can provide. Your insights will aid us in identifying areas for improvement and ensuring a more enjoyable experience for our future guests.Our team is committed to delivering exceptional service, and we apologize if we fell short of your expectations during your stay. Please know that your satisfaction is our top priority, and we are dedicated to addressing any concerns you may have had.If you have the time, we would appreciate the opportunity to discuss your stay in more detail. Please feel free to reach out to us directly.Once again, thank you for choosing Moxy Lausanne City. We appreciate your business and hope to have the opportunity to welcome you back in the future for a much-improved experience.Warm regards,Mario AbasoloCrew Leader Operations

Dear Jessica,Thank you for choosing Moxy Lausanne City for your stay, and we're delighted to see that you rated us a perfect 5 out of 5! Your feedback is highly appreciated, and we're thrilled that you had a positive experience.We strive to provide excellent service, and your satisfaction is our greatest reward.We wish you a year filled with joy, prosperity, and unforgettable moments. Thank you once again for choosing Moxy Lausanne City, and we look forward to welcoming you back in the future.Best wishes,PhilippeCaptain & Crew

Cher invité, Nous vous remercions d'avoir choisi notre hôtel et de nous faire part de vos préoccupations. Votre avis est très précieux pour nous. Nous sommes contentant de savoir que la boisson offerte vous a plu et que notre crew a été a la hauteur de vos attentes. En ce qui concern la peinture, nous avons déjà contracté une société pour la refaire en 2024. Nous vous remercions a nouveau pour vos commentaire et nous espérons pouvoir vous accueillir très bientôt! Cordialement,

Thank you for your fabulous review of Moxy Lausanne City. We are jazzed that you found our hotel the perfect fit for you and our hyper-efficient rooms exceeded your expectations. And the location is terrific - so close to everything! We wish you a magical holiday season and and fabulous year 2024. We anxiously await your return!

Dear Nina, Thank you for staying at the Moxy Lausanne City and we hope you choose to create more memories with us whenever your travels bring you back to Lausanne.

Hey Roselyne, Thank you for your fabulous review of Moxy Lausanne City. We are jazzed that you found our hotel the perfect fit for you and our hyper-efficient rooms with comfortable beds exceeded your expectations. And the location is terrific - so close to everything! We anxiously await your return!

Dear Cornelia,Thank you for choosing Moxy Lausanne City for your stay. We appreciate your feedback and would love to know more about your experience to ensure we continue to improve.We hope your end-of-year season is filled with joy and happiness. If there's anything specific you'd like to share with us regarding your stay, please feel free to reach out. We're here to make every guest's experience exceptional.Wishing you a wonderful holiday season and a Happy New Year!Best regards,PhilippeCaptain and Crew

Chère Isabelle,Nous vous remercions chaleureusement d'avoir pris le temps de partager votre expérience au Moxy Lausanne City. Nous sommes ravis d'apprendre que la situation de l'hôtel dans la ville vous a pleinement satisfait, notamment sa proximité avec le métro et le train, ainsi que la facilité d'accès aux restaurants et cinémas à proximité dans le quartier du Flon.Nous comprenons l'importance d'un environnement calme et paisible pour un séjour relaxant, et nous ferons de notre mieux pour répondre à cette demande lors de futures réservations.Nous sommes ravis que vous ayez apprécié notre petit-déjeuner gourmand. Nous nous efforçons de proposer des options délicieuses pour satisfaire les goûts de chacun.Votre recommandation de notre hôtel est une source de fierté pour toute notre équipe. Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite à Lausanne. Merci encore et à bientôt au Moxy Lausanne City !Cordialement,PhilippeCaptain & crew

Dear Marcel,Thank you so much for taking the time to rate your experience at Moxy Lausanne City with a perfect 10 out of 10! We appreciate your positive feedback and are thrilled to hear that you had such a fantastic stay with us.We're here to ensure your future stays are just as exceptional.We look forward to welcoming you back to Moxy Lausanne City in the future!Best regards.PhilippeCaptain & Crew

Cher Frederic, Nous vous remercions d'avoir pris le temps de partager vos impressions sur votre séjour au Moxy Lausanne City. Nous sommes ravis de constater que vous avez apprécié l'emplacement de notre hôtel, que vous avez reçu un excellent, et que le petit déjeuner a été à la hauteur des vos attentes. Nous comprenons que le quartier du Flon est animé et vibrant, ce qui peut être un atout majeur pour nos clients. Cependant, nous sommes sincèrement désolés d'apprendre que le bruit, durant le WE, a perturbé votre séjour. Nous tenons à vous assurer que nous sommes en contact permanent avec les propriétaires du quartier pour explorer des solutions visant à atténuer ces éventuelles perturbations sonores. Nous espérons que malgré cela, vous avez passé un séjour agréable chez nous. Encore une fois, merci d'avoir choisi le Moxy Lausanne City, et nous espérons vous accueillir à nouveau pour un séjour sans perturbations à l'avenir. Cordialement,

Cher Mathieu,Nous tenons à vous remercier pour votre commentaire élogieux au sujet de votre récent séjour au Moxy Lausanne City.Nous sommes ravis de savoir que vous avez passé un agréable séjour et que la chambre au troisième étage a répondu à vos attentes en termes de tranquillité. En effet, nous sommes idéalement situés au cœur du quartier animé du Flon, ce qui permet à nos clients de profiter de l'effervescence de la vie nocturne locale.Nous sommes également ravis que vous ayez apprécié notre petit plus, le cocktail de bienvenue. C'est notre façon de vous remercier de choisir le Moxy Lausanne City pour votre séjour, et nous sommes heureux que cela ait contribué à rendre votre expérience encore plus mémorable.Nous apprécions votre fidélité et espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain passage à Lausanne. Encore une fois, merci d'avoir pris le temps de partager votre expérience positive. Nous sommes impatients de vous accueillir à nouveau au Moxy Lausanne City.Cordialement,PhilippeCaptain & crew

Dear Anonymous,Thank you for sharing your feedback on your recent stay at Moxy Lausanne City. We appreciate your positive note regarding our good location in the vibrant Flon district.We understand your observation about the nighttime noise, and you're correct that the Flon area tends to be lively, especially in the evenings. While this is characteristic of the neighborhood, we apologize for any inconvenience it may have caused. We continually strive to balance the energetic atmosphere of Flon with the comfort of our guests, and we appreciate your understanding in this regard.Regarding the minimalistic furniture, we're pleased to hear that you've noticed our design approach. We aim to provide a modern and efficient space for our guests while maintaining a stylish atmosphere. Your input is valuable, and we'll take it into consideration as we work on enhancing our guest experience.We value your insights and hope to welcome you back to Moxy Lausanne City for another positive experience.Thank you for choosing us as your accommodation in Lausanne.Best Regards,PhilippeCaptain & crew

Dear Roger,Thank you for taking the time to share your positive feedback about Moxy Lausanne City. We're delighted to hear that you found our hotel superb and well-located. Our crew strives to provide an excellent experience for our guests, and it's rewarding to know that you enjoyed your stay with us. If you have any specific comments or suggestions on how we can make your next visit even better, please feel free to share them.We appreciate your support and look forward to welcoming you back to Moxy Lausanne City in the future.Best Regards,PhilippeCaptain & Crew

Dear James, Thank you for taking the time in sharing your recent experience with us. I am happy to read that you found the hotel super clean as well as eco-friendly but very sorry to hear that the pillows gave you a back pain during your stay. We understand how important a good night of sleep is. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. We wish you all the best. PEACE + LOVE + MOXY

Dear guest, Thank you for your fabulous review of Moxy Lausanne City. We are jazzed that you found our hotel the perfect fit for you and that we exceed your expectations. We anxiously await your return! Don't take too long to come back

Dear Li Lian, thank you for taking the time in sharing your your feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you again in the future. Best regards,

Dear Philipp, Thank you for taking the time in sharing your recent experience with us. I am very to see that your stay wasn't to your satisfaction. Please allow me to express my sincere apologies. It would be very much appreciated if you could contact us to better understand what we could've improved during your stay. Our commitment is to provide a super customer service and it is always sad to learn that we couldn't achieved it. We hope to you will give us the chance to serve you better in the future. In the meantime, we are always here to receive any feedback you may have. Kind regards,

Chère Mélanie, Un grand merci pour ton feedback et de l'avoir partagé. Nous sommes heureux de savoir que tu as apprécié dans son ensemble ton séjour dans notre hôtel. Je suis vraiment désolé pour l'odeur dans la salle de bain, cela n'est pas normal et j'ai déjà partagé cette information avec mon département de l'entretien ménager pour renforcer nos procedure. Nous te prions de bien vouloir nous excuser pour la gêne que cela a pu occasionner. Nous espérons avoir le plaisir de te revoir dans notre hôtel très prochainement. Cordialement,

Cher Philippe, Nous te remercions de tes aimables propos concernant ton séjour au Moxy Lausanne City. C'est toujours un plaisir de recevoir des commentaires positifs. Je suis sûr que tes commentaires auront un valeur d'encouragement pour l'ensemble de Crew, puisque nous nous efforçons d'améliorer constamment la qualité de nos services. Merci encore d'avoir pris le temps et d'avoir partagé ton expérience, On t'attends au bar #atthemoxy. PEACE + LOVE + MOXY !

Hey Amy, Thank you for your fabulous review of Moxy Lausanne City. We are jazzed that you found our hotel the perfect fit for you and our hyper-efficient rooms with comfortable beds exceeded your expectations. Happy to know also that you enjoy the little extras such as the travel pass. We anxiously await your return! Don't forget that there's always a drink waiting for you at the bar! PEACE + LOVE + MOXY

Dear Xinyue, Thank you for your time in sharing your review. We are sorry to know that your stay was not to your satisfaction. We kindly ask you to share with us more information about your stay. You can do so by sending us an email. We thank you in advance! PEACE + LOVE + MOXY

Chère Corinne, Merci d'avoir pris le temps et d'avoir partager ton experience avec nous. Merci surtout de toujours y retourner nous voir. Concernant l'insonorisation des chambres, elle suffit normalement à empêcher toute pénétration des bruits extérieurs. Si tu envisages un nouveau séjour chez nous, tu peux demander une chambre en arrière de l'hôtel ou à un étage supérieur. Tu peux aussi demander à notre personnel de vérifier que la fenêtre se ferme correctement. En espèrant te revoir bientot, merci encore pour d'avoir séjourné au Moxy Lausanne City. Trés cordialement,

Dear guest, Thank you for sharing your recent stay with us. I'm sorry to read that you didn't find our hotel the perfect fit for your business trip! We hope to see you then when you want to relax with us. Take care and don't forget, we have a drink waiting for you! PEACE + LOVE + MOXY

Dear Mirco, Thank you for your score! We hope to see you soon again! PEACE + LOVE + MOXY

Hey Stefan, Thanks for taking the time to leave a review and for all the great comments about Moxy Lausanne City! From Captain to Crew, we're all about taking care of you. We are overjoyed that you loved our well-assigned accommodations, and our location is terrific - so close to everything! We hope you will come back and see us again soon; it was a pleasure hosting your visit.Peace + Love + MOXY

Hey Sven, Thank you for your fabulous review of Moxy Lausanne City. We are jazzed that you found our hotel the perfect fit for you! We anxiously await your return!

Geehrte Marco, zunächst einmal vielen Dank für Ihre freundlichen Kommentare. Es ist immer ein Vergnügen, so ein schönes und ehrliches Feedback zu erhalten. Unser Standort ist ideal und es freut uns, dass Sie diese Vorzüge schätzen konnten. Wir freuen uns, wenn wir Sie auch bei Ihrem nächsten Besuch in Lausanne wieder bei uns begrüssen dürfen. Mit freundlichen Grüssen

Geehrte Karin, wir freuen uns sehr über Ihre Kommentare zu Ihrem Aufenthalt im Moxy Lausanne City Es ist immer eine Freude, positives Feedback zu erhalten. Selbstverständlich leite ich dieses auch an meine Mitarbeiter weiter. Unser Anliegen ist es, die Qualität unserer Dienstleistung ständig zu optimieren, und Ihr Feedback ist eine Motivation für unser ganzes Team. Nochmals vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen. Wir hoffen, Ihr nächster Besuch wird ebenso angenehm sein. Mit freundlichen Grüssen

Dear Anonymous,Thank you so much for taking the time to share your feedback and for giving Moxy Lausanne City such a fantastic rating of 8 out of 10! We truly appreciate your support and are delighted to hear that you had a positive experience during your stay with us.Your high rating indicates that we were able to meet your expectations, and this is something we take great pride in. We are constantly striving to provide our guests with a memorable and enjoyable stay, and your feedback encourages us to continue doing so.We value your input and use it to improve our services continually.We hope to have the pleasure of hosting you again in the future and that your next stay will be just as enjoyable as this one. Thank you once again for choosing Moxy Lausanne City, and we look forward to welcoming you back soon!Warm regards,MarioCrew Leader Operations

Dear Christopher,Thank you for sharing your thoughts about your recent stay at Moxy Lausanne City. We genuinely appreciate your feedback and are sorry to hear that your experience fell short of your expectations.We understand that Moxy's modern and vibrant design might not appeal to everyone's taste, as it embraces a distinct style that caters to a specific audience. It's true that the concept might differ from what traditional Marriott brands offer. We're sorry that you didn't find it to your liking.We apologize for the inconveniences you encountered with the room size. We're continuously working to improve our offerings, and your comments will be taken into account as we strive to enhance our guests' comfort and satisfaction.Our property is equipped with an air cooling system rather than traditional air conditioning. While the distinction might seem subtle, it's important to note that an air cooling system operates differently from traditional air conditioning. Our system is designed to cool the air by using a natural evaporation process, which can be effective in maintaining a comfortable temperature in many circumstances.We understand that preferences for cooling methods can vary, and we apologize if our air cooling system didn't meet your expectations. We strive to provide a comfortable environment for all our guests and are continuously exploring ways to improve our offeringsWe're sorry to hear that you felt the hotel lacked thoughtful design and attention to detail. We're committed to delivering a quality experience, and we're disappointed that we didn't meet your expectations in this aspect.Once again, we apologize for the inconveniences you faced during your stay.Sincerely,PhilippeCaptain & Crew

Dear Guillaume,Thank you for taking the time to leave a rating for your recent stay at the Moxy Lausanne City. While we appreciate your feedback, we noticed that you didn't provide any specific comments along with your rating.Your satisfaction is of the utmost importance to us, and we are constantly striving to improve our services. We would love to hear more about your experience to understand how we can better meet your expectations and make your future stays more enjoyable.If there was anything that didn't meet your expectations during your stay, please don't hesitate to share it with us. Your insights are valuable, and they will help us enhance our offerings and provide a better experience for all our guests.Once again, thank you for choosing to stay with us. We hope you'll give us another opportunity to exceed your expectations during your next visit to Lausanne.Best regards,PhilippeCaptain & Crew

Dear Lia,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed the excellent service and fantastic ambiance at Moxy Lausanne City. Our Crew takes great pride in providing top-notch experiences for our guests, and it's truly rewarding to know that we succeeded in meeting your expectations.Your kind words are a great encouragement for us to continue delivering exceptional hospitality and ensuring that our guests have a memorable stay. We hope you had a fantastic time with us, and we look forward to welcoming you back to Moxy Lausanne City in the future.Warm regards,PhilippeCaptain & Crew

Dear Nina,Thank you for your 4 stars review. We hope to see you again soon!Best regards,

Dear Laura,Thank you for taking the time to rate your experience at Moxy Lausanne City with a perfect 5 out of 5 score. We greatly appreciate your positive feedback and are thrilled that you had an enjoyable stay with us.Your satisfaction is of utmost importance to us, and we are glad that we met your expectations during your time at our hotel. We are continuously striving to provide excellent service and a wonderful ambiance for all our guests, and your feedback motivates us to keep up the good work.Thank you once again for choosing Moxy Lausanne City, and we look forward to welcoming you back for another exceptional experience in the future.Best regards,PhilippeCaptain & Crew

Cher LUIS,Nous vous remercions sincèrement d'avoir pris le temps de nous laisser un commentaire positif sur notre service. Votre satisfaction est notre priorité absolue, et nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre hôtel.Nous nous efforçons constamment de fournir un service de qualité supérieure à tous nos clients, et votre commentaire nous encouragent à continuer à nous améliorer. Votre retour positif est une récompense pour toute notre crew qui travaille pour offrir une expérience exceptionnelle à chaque client.Si vous avez des suggestions ou des commentaires supplémentaires, n'hésitez pas à nous les faire savoir. Nous sommes toujours ouverts aux idées qui nous permettent d'améliorer davantage notre service.Nous espérons avoir l'opportunité de vous accueillir à nouveau lors de votre prochaine visite à Lausanne. Encore une fois, merci pour votre commentaire et pour votre confiance au Moxy Lausanne City.Cordialement,PhilippeCaptain & Crew

Dear Pearl,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced while finding our hotel and parking temporarily to unload your luggage.Please note that we do not have a public garage; however, there is a convenient parking facility called Parking Flon located just next to the hotel, offering 900 spaces for parking. It is a well-regarded parking option for our guests. We apologize if this information was not clearly communicated to you before your arrival.Furthermore, we would like to inform you that our hotel is well indicated in all GPS systems, which should assist in navigating to our location more easily. We understand that finding the hotel and managing luggage can be challenging, and we appreciate your patience and understanding.We value your feedback and will take it into consideration to enhance the arrival experience for our guests. If there is anything else we can assist you with or if you have any further comments, please do not hesitate to let us know. We are here to ensure your comfort and satisfaction.Once again, we apologize for the inconvenience caused and appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a seamless experience from the moment you arrive.Best regards,PhilippeCaptain & Crew

Dear Helena,Thank you for choosing our hotel and for sharing your feedback. We're glad to hear that you found our location to be perfect, with an abundance of restaurants, bars, and shops nearby, making it convenient for you to explore and enjoy Lausanne.We apologize for any inconvenience caused by the bed and pillows not meeting your expectations. We understand the importance of a comfortable night's sleep, and we take your comments seriously. We appreciate your feedback, as it helps us identify areas for improvement.For your future stays, we would like to assure you that we have a range of pillows available, including softer options. We would be more than happy to provide you with a more comfortable pillow to ensure a restful night's sleep. Please don't hesitate to let our staff know about your preference during your next visit, and we will do our best to accommodate your needs.We hope to have the opportunity to welcome you back in the future, providing you with an improved experience.Best regards and happy summer,PhilippeCaptain & Crew

Dear DONGIJN,Thank you so much for your wonderful feedback and for rating your experience with us a perfect 10 out of 10! We truly appreciate your kind words and are thrilled to hear that you thoroughly enjoyed your stay with us.We strive to provide exceptional service and create memorable experiences for all our guests, so it's incredibly rewarding to know that we succeeded in exceeding your expectations. Your appreciation means the world to us, and we will make sure to share your compliments with our entire Crew.We look forward to welcoming you back in the future and continuing to provide you with exceptional hospitality. Should you have any further comments or requests, please feel free to reach out to us.Thank you once again for choosing to stay with us and for taking the time to share your feedback. We truly value your support.Warmest regards,PhilippeCaptain & Crew

Thank you for sharing your feedback with us. We appreciate hearing about your first impression and the unique aspects of your stay. We understand that the check-in process at the bar may have seemed unusual initially, along with the modern design and lack of traditional amenities such as a closet and desk. However, we're glad to hear that as you settled in, you found the accommodations satisfactory, especially considering that you didn't spend much time in the room.Our hotel's location near the Vigie and Flon metro stations is indeed convenient for accessing the University of Lausanne (UNIL), as well as the downtown and Ouchy areas. We're delighted to know that you found plenty of dining options between the hotel and the Flon metro station. While our establishment doesn't have a restaurant, we do offer breakfast for an additional fee, and our front desk provides various snacks and drinks for purchase.We're pleased to hear that you received a complimentary Lausanne transit pass with your hotel booking, which enhanced your overall experience. As for the noise in the evenings, we apologize for any inconvenience caused. The lively nature of the area can contribute to some noise, but we strive to ensure that it doesn't extend beyond a reasonable hour. We appreciate your understanding and hope this didn't significantly impact your stay.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Best regards,PhilippeCaptain & Crew

Thank you for your fabulous review of Moxy Lausanne City. We are jazzed that you found our hotel the perfect fit for you. And the location is terrific - so close to everything! We anxiously await your return!

Dear Stefan, Thank you for reviewing your experience at Moxy Lausanne City. We hope to see you soon again! Best regards,

Dear Guest, Thank you for your great review! See you soon with a drink on us!

Dear Thomas,Thank you for choosing Moxy Lausanne City for your recent stay, and for taking the time to share your feedback. We are thrilled to hear that you had a pleasant experience with us and rated your stay between 8 and 10.At Moxy Lausanne City, our goal is to provide exceptional service and create memorable moments for our guests. It is truly rewarding to know that we were able to meet your expectations and make your stay enjoyable.We would love to hear more about the aspects that stood out to you during your visit. Your valuable insights will help us understand what we are doing right and allow us to continuously improve our services.We sincerely appreciate your positive rating and kind words. It is our privilege to have had the opportunity to serve you, and we hope to welcome you back to Moxy Lausanne City in the near future for another outstanding stay.If there is anything else we can assist you with, please feel free to reach out to us. We remain at your service.Best regards,PhilippeCaptain & Crew

Dear Zhaoxin,You rock! Thank you for your awesome review. Can't wait to have you back soon!Kind regards

Dear Nadine, Thank you for your fabulous review of Moxy Lausanne City. We are jazzed that you found our hotel the perfect fit for you and our hyper-efficient rooms with comfortable beds exceeded your expectations. And the location is terrific - so close to everything! We anxiously await your return!