Hoteller i Laurel

«No consideration for customer circumstance. No flexibility for unexpected and unavoidable, provable situations. »

«Room was great, staff was friendly. »

«Yes»

«Staff very friendly-fixed monitor issues immediately & then my flight was delayed due to snow for 3 hrs & graciously let me stay in rm until they shuttled me! Great customer service»

«Clean room, secure - not just anyone can walk through. Convenient location. Had everything we needed close by»

«OK room, but nothing to do without a car to go with.»

«Love the shuttle and driver.»

«Hot tub was a decent size»

«Room has good wheelchair accessibility and was clean. Bed was comfy. Breakfast was great. Would stay again»

«Great value! We usually stay here a few times a year on our way to Big Sky. Super handy for this purpose as it is easy access from the Interstate and has great amenities like always access to water, coffee, tea, etc. Friendly staff and good breakfast. »

«Great stay for an overnight with a well appointed kitchen. Friendly staff. Quiet with a quiet heater, which does not always happen in hotels. Would stay there again.»

«We enjoyed our stay. The only negative was how long it took to get checked as there was only one staff member and she was doing both check in and working the bar. »

«Room clean, had a bit of an order in it, didn’t use the other things, staff was very helpful, but her uniform was a little to be desired. By little I mean her zipper was down mid xhest and her breasts were on display.»

«All was good»

«I understand that we arrived during winter hours, and some of the facilities seem to be under construction, but overall we were not impressed with the state of the hotel or the cleanliness. The blankets in our room were covered in stains and we had to get them replaced, most of the hot breakfast was not good, and the grounds themselves seem to be in disrepair. The few staff I did interact with were friendly. »

«Room was clean and appreciated the morning breakfast bar.»