Verifisert anmeldelse
4/10 – Dårlig
Myranda T.
15. juni 2026
I’ve stayed at the Palms Place before and used this 3rd party to book and had not problems, so I decided to stay again. The first few things I noticed is that the refrigerator wasn’t working (at 40 degrees), the kitchen faucet was broken and the toilet wasn’t working right. I contacted the 3rd party company and they sent their maintenance guy the next day. While I was gone, they fixed the toilet, had to put a work order in for the faucet and said the refrigerator was working fine. However, when I returned the fridge was at 50 degrees and they sent me a picture of the maintenance main temperature gunning the ice machine which read 16 degrees, still not appropriate for food. I had to contact them again, which was a back and forth situation. I also informed them that the shower products were empty and never refilled. They ended up bringing in a new refrigerator after all the back and forth. Then to check out. I was charged 153 by Palms Place for checkout housekeeping, which I was already charged 160 by the 3rd party company. Again, it was a back and forth with the 3rd party company stating they couldn’t do anything and I needed to work that out with Palms Place and then PP told me I had to work that out with the 3rd party company. I spent so much time and effort with the 3 rd party company with basic things that should be handled and resolved when you book a place to stay. And it should have been a easy fix with the double charge of housekeeping. Wasn’t happy this time around!
Myranda T.
Bodde her 6 netter i mai 2026

















