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Anmeldelser av Horseshoe Las Vegas

4 out of 5
Horseshoe Las Vegas
3645 Las Vegas Blvd S, Las Vegas, NV

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 4694 av totalt 11766 anmeldelser." "
Rangering på 8 − Bra. 3339 av totalt 11766 anmeldelser." "
Rangering på 6 − Grei. 1801 av totalt 11766 anmeldelser." "
Rangering på 4 − Dårlig. 1040 av totalt 11766 anmeldelser." "
Rangering på 2 − Forferdelig. 892 av totalt 11766 anmeldelser." "

8,0/10

Renhold

7,8/10

Personale og service

7,4/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Malin

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dirty rooms and bad service!
Incredibly bad service at check-in. Few staff and long queues to check in. The first room was incredibly dirty, loose nails by the bed and soda corks on the floor. Dusty and disgusting. Dirty carpets on the floors and dirty bathroom. Complained about the room and showed them a picture but only got a sour face back. Got a new room, but not with a regret. Just the card roughly thrown back. Was supposed to keep a suitcase, was sent out of the hotel to find someone outside. Was also met there by a grumpy employee. Was told to put ourselves in place to wait for people. Expensive stay to have such a low standard as this. Not recommended, until it is possibly renovated and the employees should be better service minded!!
Bodde her 6 netter i september 2022

8/10 – Bra

Gunnar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i desember 2021

2/10 – Forferdelig

Ivan

Was told that my room would be available for check in at 4pm. Flight lands at 10pm and we arrive for check in to be told that they overbooked the hotel and myself and at 30 other people in line that we don’t have a room ready. It took an additional hour for them to give me a different room to what I had booked, my friend who also had a room there was sent to an entirely different hotel and told they needed to leave that other hotel by 10 to check back in at the horshoe. From that to the time wasted again the next day getting the room I originally booked and paid for, they did nothing to compensate for the trouble and time wasted. I asked for a late check out to make up for it and they said it would be $50 for an extra 2 hours. Shower was dirty n both rooms with pictures to prove it. Ridiculous
Bodde her 2 netter i mai 2024
Svar fra Doug den 29. mai 2024
Hello Ivan, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 – Bra

Maki

Forretningsreisende
特に問題なく過ごせました．
Bodde her 4 netter i mai 2024
Svar fra Doug den 29. mai 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Anthony

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always amazing and clean when you arrive… the smell as soon as you hit the casino floor is just amazing… thanks for all you guys do here it’s greatly appreciated!! Keep working hard!! Thank you to all!!
Bodde her 2 netter i mai 2024
Svar fra John den 29. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

Paola

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Todo súper bien . Pero la limpieza no estuvo para nada buena . Y tuve dos días la visita de grillos en el cuarto . No nos dejó dormir . Y menos mal los encontré y maté .
Bodde her 3 netter i mai 2024
Svar fra Michelle den 28. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great
Bodde her 4 netter i mai 2024
Svar fra Michelle den 28. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Casey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Deena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really enjoyed this property. Walking distance to lots of things , clean and fun. Would definitely stay again .
Bodde her 3 netter i mai 2024
Svar fra Latrice den 28. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed it! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

KENJI

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra ALM den 29. mai 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Raymond

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a wonderful time. Everyone was nice and helpful. Definitely will be back to a Caesar’s property and it will most likely be the Horseshoe again.
Bodde her 4 netter i mai 2024
Svar fra ALM den 28. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Luz

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente ubicacion y buen servicio del personal
Bodde her 6 netter i mai 2024
Svar fra ALM den 28. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

Marie

Reiste med partner
Likte: Renhold og fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
I didn’t like no microwave or refrigerator in the room
Bodde her 3 netter i mai 2024
Svar fra ALM den 28. mai 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Yajaira

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mai 2024
Svar fra Doug den 29. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

Hali

Reiste med en gruppe
Likte: Personale og service
So expensive
Bodde her 4 netter i mai 2024
Svar fra ALM den 28. mai 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Jose Pedro Segovia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍
Bodde her 2 netter i mai 2024
Svar fra John den 28. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Forferdelig

Joe

Worst class of guests, can tell the dont so the best job cleaning due to the type of people that stay here
Bodde her 1 natt i mai 2024
Svar fra John den 28. mai 2024
Hello Joe, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 – Utmerket

Eduardo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good service
Bodde her 1 natt i mai 2024
Svar fra Doug den 29. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

Lorna

Reiste med partner
Likte: Fasiliteter
Likte ikke: Renhold
Our room had cobwebs with dust hanging off of them, dirty base boards, dirty doors and peeling wall paper. The ice bucket bag was never changed. The hotel definitely deteriorated since last year.
Bodde her 4 netter i mai 2024
Svar fra Doug den 28. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 – Grei

Cole Joseph

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra John den 29. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Utmerket

Jose R.

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff needs to familiarize themselves with Kiosk options when questions are raised.
Bodde her 1 natt i mai 2024
Svar fra Michelle den 27. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 – Bra

Shari

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything
Bodde her 3 netter i mai 2024
Svar fra Michelle den 27. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

Zaida

Bodde her 3 netter i april 2024
Svar fra Michelle den 28. mai 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Nicole

Likte: Renhold og personale og service
Good location! Nice clean hotel!
Bodde her 2 netter i mai 2024
Svar fra Latrice den 27. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed it! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Ashtyn og Van Buren

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our first time staying in vegas and we absolutely LOVED it! the horseshoe was smack in the center of the strip and we were able to walk everywhere! the location of this hotel was immaculate, and the price was ever BETTER! even if you don’t want to go far, the hotel itself has SO much to do and room for exploration! definitely give it a try on your next time in!
Bodde her 2 netter i mai 2024
Svar fra Latrice den 27. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

Cristian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was has a great location. It also has a variety of Dining options. Easy access to Las Vega Strip.
Bodde her 2 netter i mai 2024
Svar fra Latrice den 27. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

Francisco og Tampa

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 4 netter i april 2024
Svar fra Kimberly den 27. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Pawel og Las vegas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Doug den 27. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Carlos

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
poner mas maquinas
Bodde her 3 netter i mai 2024
Svar fra Michelle den 26. mai 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Ellen og OAKLAND

Did my homework. Read a gazillion reviews for the Horseshoe and other properties as I had not been to Las Vegas in a long time. I had stayed at “Ballys” in the past. Took a deep breath and booked 4 nights at the Horseshoe … and it was the PERFECT choice! To address some of the issues noted in the reviews … 1) check-in was EASY and QUICK using the kiosk - I recommend this even for a tech-phobes (they have people there to help you if you need them), 2) never had a problem with slow elevators, always got one within a minute, 3) my room on floor 11 was spotlessly clean (no “snakes” … per one review), very comfy bed, dead quiet at night and blackout drapes that worked, 4) GREAT water pressure in the shower, perfect AC as I wanted it, 5) mini-frig was cold … true - no “coffee service” but I brought a hot pot and made my own (duh!), 6) internet was FAST for 2 devices, and 7) check out was quick per the kiosk (and you can check your bags for free for the day!). Best part … CENTER STRIP!!! Location, location, location! I walked to everything. My room was on the north side of the building facing the sphere so I had a sphere-show every night! That thing is very entertaining! Worst part … LOTS of smoking in the casino. Just yuck! But since the Horseshoe is connected to Paris I just ran through into Paris which had MUCH better air … or bring a gas mask for when you have to walk through the casino :) Overall, the Horseshoe was a winner and worked for me! I highly recommend it!!!
Bodde her 4 netter i mai 2024
Svar fra Christina Banks den 26. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

Sean

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great view of the sphere
Bodde her 4 netter i mai 2024
Svar fra Dan den 25. mai 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

Pamela

Reiste med familie
Great location. We have stayed at the Horseshoe Las Vegas 4 times. This year we noticed it was beginning to look run down and not as well kept. The hallway carpet on our floor was not vacuumed once in the week we stayed. We were very annoyed with the wifi as we had to phone tech support everyday to get reconnected. After paying a high resort fee we felt we did not get the service we expected. There were 2 days that house keeping did not come in and clean our room. It’s unlikely we’ll be staying at the Horseshoe again.
Bodde her 7 netter i mai 2024
Svar fra Dan den 25. mai 2024
Hello Pamela, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

4/10 – Dårlig

JOSE

Bodde her 3 netter i mai 2024
Svar fra Michelle den 26. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Utmerket

Anna og River Grove

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lady at check in was such a kind lady
Bodde her 1 natt i mai 2024
Svar fra Dan den 25. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Forferdelig

Linda

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The property offers a lot of options
Bodde her 1 natt i mai 2024
Svar fra Dan den 25. mai 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

10/10 – Utmerket

jose og miami

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Recently renovated, rooms are clean, spacious and smoke free.
Bodde her 4 netter i mai 2024
Svar fra Doug den 25. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Tahnia

Good
Bodde her 4 netter i mai 2024
Svar fra Michelle den 25. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

Emma

Likte ikke: Personale og service
Bodde her 5 netter i mai 2024
Svar fra Michelle den 25. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Utmerket

Alana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great experience
Bodde her 4 netter i mai 2024
Svar fra Kimberly den 25. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 – Dårlig

Cody Michael

Reiste med familie
Likte ikke: Personale og service og fasiliteter
Caught blackjack dealers cheating, and the only response from management and pit boss was “yeah that’s messed up”. I have a random $400 charge, on top of all the other charges to my credit card that can’t be explained as to why. When I checked in, the staff refused me accommodations I was promised when booking, and it wasn’t until I threatened to rebook my stay that they cooperated. Just wasn’t impressed. Won’t be staying again unless it’s my only option.
Bodde her 4 netter i mai 2024
Svar fra Kimberly den 25. mai 2024
Hello Cody, thank you for providing your feedback on your most recent stay.  Please contact Horseshoe Las Vegas directly to speak to a member of management regarding your experience.

8/10 – Bra

Kaveh og Westmont

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Dan den 25. mai 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed my stay
Bodde her 5 netter i mai 2024
Svar fra Kimberly den 24. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

Karel

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
2,5 h beim Check in gewartet. Dusche total dreckig mit toten Fliegen, die mit dem Putzen nicht entfernt wurden, sondern einfach an einer anderen Stelle auftauchten. Zimmer war vom Fahrstuhl schnell zu erreichen. 50 Dollar Resort Fee und 20 Dollar Parkgebühren einfach unverschämt.
Bodde her 2 netter i mai 2024
Svar fra Kimberly den 24. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 – Forferdelig

shu wen

Reiste med familie
Likte ikke: Personale og service
I’m check out in this morning around10:40am,I want a Question with the lady the name called Lucy Bad attitude! I feel unhappy with that! I came Vegas so many time, but in this trip, I tried horseshoe first time that made me so sad!
Bodde her 3 netter i mai 2024
Svar fra Christina Banks den 24. mai 2024
Hello (guest name), I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 – Grei

Wesley

Reiste med partner, Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
Horseshoe is definitely one of the better Caesars properties when compared ti Linq, Harrahs, and Flamingo. The room was sizable with a decent shower, though it is still due for another remodel as there are many scuffs and wears & tears on all the furniture. I will say the bed was actually quite exceptional. The elevators on the other hand were terrible and on one day it completely stopped working. This place would not be my first choice to stay a, but for impacted weekends, it is not a bad choice for a comfortable room. View is also very underrated if you are facing the highroller and sphere.
Bodde her 5 netter i mai 2024
Svar fra ALM den 23. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Utmerket

Stella

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 2 netter i mai 2024
Svar fra Kimberly den 23. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Forferdelig

Carlos R

Reiste med familie
Likte ikke: Personale og service
Ok hotel. You get what you pay for
Bodde her 1 natt i mai 2024
Svar fra Kimberly den 24. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 – Bra

Juan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great facilities, nice ubication and the rooms very spacius and comfort.
Bodde her 3 netter i mai 2024
Svar fra Kimberly den 23. mai 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 – Dårlig

Luz

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Kimberly den 24. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 – Bra

Naian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Kimberly den 24. mai 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!